protected void Page_PreRender(object sender, EventArgs e)
{
if (!Incident.CanUpdate(IncidentID))
{
trPriority.Visible = false;
}
if (!Incident.CanChangeProject(IncidentID))
{
trProject.Visible = false;
}
if (!Incident.CanUpdate(IncidentID))
{
trIssueBox.Visible = false;
}
string str = "_" + ((int)Mediachase.IBN.Business.ObjectStates.Active).ToString() + "_" +
"_" + ((int)Mediachase.IBN.Business.ObjectStates.ReOpen).ToString() + "_" +
"_" + ((int)Mediachase.IBN.Business.ObjectStates.Upcoming).ToString() + "_";
string str1 = "_" + ((int)Mediachase.IBN.Business.ObjectStates.OnCheck).ToString() + "_";
ddStatus.Attributes.Add("onchange", String.Format("ChangeVisible('{0}', '{1}', this)", str, str1));
ScriptManager.RegisterStartupScript(this.Page, this.GetType(), Guid.NewGuid().ToString(),
String.Format("ChangeVisible('{0}', '{1}', document.getElementById('{2}'));", str, str1, ddStatus.ClientID),
true);
BindList();
}
public bool IsEnable(object Sender, object Element)
{
bool retval = false;
if (HttpContext.Current.Items.Contains("OwnerTypeId") && HttpContext.Current.Items.Contains("OwnerId"))
{
int ownerTypeId = (int)HttpContext.Current.Items["OwnerTypeId"];
int ownerId = (int)HttpContext.Current.Items["OwnerId"];
if (ownerTypeId == (int)ObjectTypes.Document)
{
retval = Document.CanUpdate(ownerId);
}
else if (ownerTypeId == (int)ObjectTypes.Task)
{
retval = Task.CanUpdate(ownerId);
}
else if (ownerTypeId == (int)ObjectTypes.ToDo)
{
retval = ToDo.CanUpdate(ownerId);
}
else if (ownerTypeId == (int)ObjectTypes.Issue)
{
retval = Incident.CanUpdate(ownerId);
}
}
return(retval);
}
public void Invoke(object Sender, object Element)
{
if (Element is CommandParameters)
{
CommandParameters cp = (CommandParameters)Element;
string[] elemsToDelete = MCGrid.GetCheckedCollection(((CommandManager)Sender).Page, cp.CommandArguments["GridId"]);
using (DbTransaction tran = DbTransaction.Begin())
{
foreach (string elem in elemsToDelete)
{
int id = Convert.ToInt32(elem.Split(new string[] { "::" }, StringSplitOptions.RemoveEmptyEntries)[0], CultureInfo.InvariantCulture);
if (id > 0)
{
if (Incident.CanUpdate(id))
{
Issue2.UpPriority(id, false);
}
}
}
tran.Commit();
}
CHelper.RequireBindGrid();
}
}
public bool IsEnable(object Sender, object Element)
{
bool retval = false;
if (HttpContext.Current.Items.Contains("OwnerTypeId") && HttpContext.Current.Items.Contains("OwnerId"))
{
int ownerTypeId = (int)HttpContext.Current.Items["OwnerTypeId"];
int ownerId = (int)HttpContext.Current.Items["OwnerId"];
bool canUpdate = false;
if (ownerTypeId == (int)ObjectTypes.Document)
{
canUpdate = Document.CanUpdate(ownerId);
}
else if (ownerTypeId == (int)ObjectTypes.Task)
{
canUpdate = Task.CanUpdate(ownerId);
}
else if (ownerTypeId == (int)ObjectTypes.ToDo)
{
canUpdate = ToDo.CanUpdate(ownerId);
}
else if (ownerTypeId == (int)ObjectTypes.Issue)
{
canUpdate = Incident.CanUpdate(ownerId);
}
if (canUpdate)
{
int projectId = CommonHelper.GetProjectIdByObjectIdObjectType(ownerId, ownerTypeId);
FilterElementCollection filters = new FilterElementCollection();
filters.Add(FilterElement.EqualElement(WorkflowDefinitionEntity.FieldSupportedIbnObjectTypes, ownerTypeId));
if (projectId > 0)
{
// O.R. [2010-02-03]: Allow to select non-project templates for a project
OrBlockFilterElement orBlock = new OrBlockFilterElement();
orBlock.ChildElements.Add(FilterElement.EqualElement(WorkflowDefinitionEntity.FieldProjectId, projectId));
orBlock.ChildElements.Add(FilterElement.IsNullElement(WorkflowDefinitionEntity.FieldProjectId));
filters.Add(orBlock);
}
else
{
filters.Add(FilterElement.IsNullElement(WorkflowDefinitionEntity.FieldProjectId));
}
EntityObject[] items = BusinessManager.List(WorkflowDefinitionEntity.ClassName, filters.ToArray());
if (items != null && items.Length > 0)
{
retval = true;
}
}
}
return(retval);
}
private void BindToolBar()
{
tbMetaInfo.AddText((Header == "") ? LocRM.GetString("tabMetaData") : Header);
bool CanUpdate = false;
string postfix = "";
if (Request["ProjectID"] != null)
{
CanUpdate = Project.CanUpdate(int.Parse(Request["ProjectID"]));
}
if (Request["IncidentID"] != null)
{
CanUpdate = Incident.CanUpdate(int.Parse(Request["IncidentID"]));
}
if (Request["DocumentID"] != null)
{
CanUpdate = Document.CanUpdate(int.Parse(Request["DocumentID"]));
}
if (Request["EventID"] != null)
{
CanUpdate = CalendarEntry.CanUpdate(int.Parse(Request["EventID"]));
}
if (Request["TaskID"] != null)
{
CanUpdate = Task.CanUpdate(int.Parse(Request["TaskID"]));
}
if (Request["ToDoID"] != null)
{
CanUpdate = ToDo.CanUpdate(int.Parse(Request["ToDoID"]));
}
if (CanUpdate)
{
bool HasMetaFields = false;
MetaClass mc = MetaClass.Load(GetMetaClassName());
if (mc != null && mc.UserMetaFields.Count > 0)
{
HasMetaFields = true;
}
if (HasMetaFields)
{
tbMetaInfo.AddRightLink(
String.Format("<img alt='' src='../Layouts/Images/Edit.gif'/> {0}", LocRM.GetString("Edit")),
String.Format("../Common/MetaDataEdit.aspx?id={0}&class={1}{2}", GetObjectId(), GetMetaClassName(), postfix));
}
if (HasMetaFields && tblCustomFields.Rows.Count == 0)
{
BindText2();
}
else if (!HasMetaFields)
{
BindText1();
}
}
}
private static void CheckRight(DummyFileInfoWrapper fileInfo, string action)
{
bool isActionAllowed = false;
int userId = Security.CurrentUser.UserID;
if (fileInfo.ContainerKey.StartsWith("ForumNodeId_"))
{
// Extract forumNodeId
int forumNodeId = int.Parse(fileInfo.ContainerKey.Split('_')[1]);
// Find incidentId by ForumNodeId
string forumContainerKey = ForumThreadNodeInfo.GetOwnerContainerKey(forumNodeId);
int incidentId = int.Parse(forumContainerKey.Split('_')[1]);
// Check Security
switch (action)
{
case "Read":
isActionAllowed = Incident.CanRead(incidentId);
break;
case "Write":
isActionAllowed = Incident.CanUpdate(incidentId);
break;
}
}
else if (fileInfo.ContainerKey.StartsWith("DocumentVers_"))
{
// Extract documentVersionId
int documentId = int.Parse(fileInfo.ContainerKey.Split('_')[1]);
// Check Security
switch (action)
{
case "Read":
isActionAllowed = Document.CanRead(documentId);
break;
case "Write":
isActionAllowed = Document.CanAddVersion(documentId);
break;
}
}
else
{
isActionAllowed = FileStorage.CanUserRunAction(userId, fileInfo.ContainerKey, fileInfo.ParrentDirectoryId, action);
//retVal = FileStorage.CanUserRead(Security.CurrentUser.UserID, fileInfo.ContainerKey, fileInfo.ParrentDirectoryId);
}
if (!isActionAllowed)
{
throw new HttpException(403, "Operation '" + action + "' is forbidden.");
}
}
private void BindToolbar()
{
secHeader.AddText(LocRM2.GetString("QuickInfo"));
if (Incident.CanUpdate(IncidentId))
{
secHeader.AddRightLink(
String.Format("<img src='../Layouts/Images/Edit.gif' width='16' height='16' border=0 align=absmiddle> {0}", LocRM.GetString("tbIncidentInfoEdit")),
String.Format("javascript:ShowWizard('EditGeneralInfo.aspx?IncidentId={0}', 500, 400);", IncidentId));
}
}
private static bool CheckFileStorageRight(FileInfo fileInfo, string action, int userId)
{
bool isActionAllowed = false;
if (fileInfo.ContainerKey.StartsWith("ForumNodeId_"))
{
// Extract forumNodeId
int forumNodeId = int.Parse(fileInfo.ContainerKey.Split('_')[1]);
// Find incidentId by ForumNodeId
string forumContainerKey = ForumThreadNodeInfo.GetOwnerContainerKey(forumNodeId);
int incidentId = int.Parse(forumContainerKey.Split('_')[1]);
// Check Security
switch (action)
{
case "Read":
isActionAllowed = Incident.CanRead(incidentId);
break;
case "Write":
isActionAllowed = Incident.CanUpdate(incidentId);
break;
}
}
else if (fileInfo.ContainerKey.StartsWith("DocumentVers_"))
{
// Extract documentVersionId
int documentId = int.Parse(fileInfo.ContainerKey.Split('_')[1]);
// Check Security
switch (action)
{
case "Read":
isActionAllowed = Document.CanRead(documentId);
break;
case "Write":
isActionAllowed = Document.CanAddVersion(documentId);
break;
}
}
else
{
isActionAllowed = FileStorage.CanUserRunAction(userId, fileInfo.ContainerKey, fileInfo.ParentDirectoryId, action);
}
return(isActionAllowed);
}
private void BindToolbar()
{
secHeader.AddText(LocRM.GetString("tRelIss"));
if (Incident.CanUpdate(IncidentId))
{
//string sLink = String.Format("javascript:OpenPopUpNoScrollWindow("../Common/SelectIncident.aspx?btn={0}&exclude={1}", 640, 480);",
// Page.ClientScript.GetPostBackEventReference(btnAddRelatedIss, "xxxtypeid;xxxid"), IncidentId.ToString());
//secHeader.AddRightLink("<img alt='' src='../Layouts/Images/icons/relincidents.gif'/> " + LocRM.GetString("tAdd"), sLink);
CommandManager cm = CommandManager.GetCurrent(this.Page);
CommandParameters cp = new CommandParameters("MC_HDM_RelatedIss");
string cmd = cm.AddCommand("Incident", "", "IncidentView", cp);
cmd = cmd.Replace("\"", """);
secHeader.AddRightLink("<img alt='' src='../Layouts/Images/icons/relincidents.gif'/> " + LocRM.GetString("tAdd"), "javascript:" + cmd);
}
}
public bool IsEnable(object Sender, object Element)
{
bool retval = false;
if (HttpContext.Current.Items.Contains("OwnerTypeId") && HttpContext.Current.Items.Contains("OwnerId"))
{
int ownerTypeId = (int)HttpContext.Current.Items["OwnerTypeId"];
int ownerId = (int)HttpContext.Current.Items["OwnerId"];
bool canUpdate = false;
if (ownerTypeId == (int)ObjectTypes.Document)
{
canUpdate = Document.CanUpdate(ownerId);
}
else if (ownerTypeId == (int)ObjectTypes.Task)
{
canUpdate = Task.CanUpdate(ownerId);
}
else if (ownerTypeId == (int)ObjectTypes.ToDo)
{
canUpdate = ToDo.CanUpdate(ownerId);
}
else if (ownerTypeId == (int)ObjectTypes.Issue)
{
canUpdate = Incident.CanUpdate(ownerId);
}
if (canUpdate && Element is CommandParameters)
{
CommandParameters cp = (CommandParameters)Element;
if (cp.CommandArguments["primaryKeyId"] == null)
{
throw new ArgumentException("PrimaryKeyId is null for WFInstanceStartEnableHandler");
}
PrimaryKeyId pk = PrimaryKeyId.Parse(cp.CommandArguments["primaryKeyId"]);
WorkflowInstanceEntity entity = (WorkflowInstanceEntity)BusinessManager.Load(WorkflowInstanceEntity.ClassName, pk);
retval = (entity.State == (int)BusinessProcessState.Pending);
}
}
return(retval);
}
private void BindDG()
{
dgRelatedIss.Columns[1].HeaderText = LocRM.GetString("Title");
dgRelatedIss.Columns[2].HeaderText = LocRM.GetString("Manager");
if (!Incident.CanUpdate(IncidentId))
{
dgRelatedIss.Columns[3].Visible = false;
}
dgRelatedIss.DataSource = Incident.GetListIncidentRelationsDataTable(IncidentId).DefaultView;
dgRelatedIss.DataBind();
foreach (DataGridItem dgi in dgRelatedIss.Items)
{
ImageButton ib = (ImageButton)dgi.FindControl("ibDelete");
if (ib != null)
{
ib.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tWarning") + "')");
ib.ToolTip = LocRM.GetString("Delete");
}
}
}
void NodeActions_Validate(object Sender, ValidateArgs e)
{
if (e.Node == null)
{
return;
}
UserLightPropertyCollection pc = Security.CurrentUser.Properties;
int iObjTypeId = -1;
int iObjId = -1;
if (HttpContext.Current.Items["ObjectTypeId"] != null)
{
iObjTypeId = (int)HttpContext.Current.Items["ObjectTypeId"];
}
if (HttpContext.Current.Items["ObjectId"] != null)
{
iObjId = (int)HttpContext.Current.Items["ObjectId"];
}
switch (e.CommandUid)
{
#region Reply
case "Reply":
if (e.Node.Type == "email" && e.Node.Attributes.ContainsKey("Incoming") && pc["IncForum_ReplyOutlook"] != "1" && pc["IncForum_ReplyEML"] != "1")
{
e.IsEnabled = true;
e.IsVisible = true;
}
break;
#endregion
#region ReplyOutlook
case "ReplyOutlook":
if (e.Node.Type == "email" && e.Node.Attributes.ContainsKey("Incoming") && pc["IncForum_ReplyOutlook"] == "1")
{
e.IsEnabled = true;
e.IsVisible = true;
}
break;
#endregion
#region ReplyEML
case "ReplyEML":
if (e.Node.Type == "email" && e.Node.Attributes.ContainsKey("Incoming") && pc["IncForum_ReplyEML"] != "1")
{
e.IsEnabled = true;
e.IsVisible = true;
}
break;
#endregion
#region ReSend
case "ReSend":
if (iObjTypeId == (int)ObjectTypes.Issue)
{
if (e.Node.Type == "email")
{
if (e.Node.Attributes.ContainsKey("Incoming"))
{
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(iObjId));
EMailRouterIncidentBoxBlock settings = IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock;
if (settings.AllowEMailRouting)
{
e.IsEnabled = true;
e.IsVisible = true;
}
}
}
}
break;
#endregion
#region ReSendOut
case "ReSendOut":
if (iObjTypeId == (int)ObjectTypes.Issue)
{
if (e.Node.Type == "email")
{
if (e.Node.Attributes.ContainsKey("Outgoing"))
{
e.IsEnabled = true;
e.IsVisible = true;
}
}
}
break;
#endregion
#region Resolution
case "Resolution":
if (iObjTypeId == (int)ObjectTypes.Issue)
{
if (!e.Node.Attributes.ContainsKey("Resolution") &&
!e.Node.Attributes.ContainsKey("Question"))
{
e.IsEnabled = true;
e.IsVisible = true;
}
}
break;
#endregion
#region UnResolution
case "UnResolution":
if (iObjTypeId == (int)ObjectTypes.Issue)
{
if (e.Node.Attributes.ContainsKey("Resolution"))
{
e.IsEnabled = true;
e.IsVisible = true;
}
}
break;
#endregion
#region Workaround
case "Workaround":
if (iObjTypeId == (int)ObjectTypes.Issue)
{
if (!e.Node.Attributes.ContainsKey("Workaround") &&
!e.Node.Attributes.ContainsKey("Question"))
{
e.IsEnabled = true;
e.IsVisible = true;
}
}
break;
#endregion
#region UnWorkaround
case "UnWorkaround":
if (iObjTypeId == (int)ObjectTypes.Issue)
{
if (e.Node.Attributes.ContainsKey("Workaround"))
{
e.IsEnabled = true;
e.IsVisible = true;
}
}
break;
#endregion
#region OnTop
case "OnTop":
if (!e.Node.Attributes.ContainsKey(Node.ONTOP_ATTRIBUTE))
{
e.IsEnabled = true;
e.IsVisible = true;
}
break;
#endregion
#region UnOnTop
case "UnOnTop":
if (e.Node.Attributes.ContainsKey(Node.ONTOP_ATTRIBUTE))
{
e.IsEnabled = true;
e.IsVisible = true;
}
break;
#endregion
#region Delete
case "Delete":
if (iObjTypeId == (int)ObjectTypes.Issue)
{
bool CanUpdate = Incident.CanUpdate(iObjId);
e.IsEnabled = CanUpdate;
e.IsVisible = CanUpdate;
e.IsBreak = true;
}
break;
#endregion
default:
break;
}
}
private void BindDataGrid()
{
DataTable dt = new DataTable();
DataRow dr;
#region DataTable
dt.Columns.Add(new DataColumn("Id", typeof(int)));
dt.Columns.Add(new DataColumn("Index", typeof(string)));
dt.Columns.Add(new DataColumn("EMailMessageId", typeof(int)));
dt.Columns.Add(new DataColumn("Sender", typeof(string)));
dt.Columns.Add(new DataColumn("Message", typeof(string)));
dt.Columns.Add(new DataColumn("SystemMessage", typeof(string)));
dt.Columns.Add(new DataColumn("Created", typeof(string)));
dt.Columns.Add(new DataColumn("CreationDate", typeof(DateTime)));
dt.Columns.Add(new DataColumn("Attachments", typeof(string)));
dt.Columns.Add(new DataColumn("NodeType", typeof(string)));
dt.Columns.Add(new DataColumn("CanMakeResolution", typeof(bool)));
dt.Columns.Add(new DataColumn("CanMakeWorkaround", typeof(bool)));
dt.Columns.Add(new DataColumn("CanUnMakeResolution", typeof(bool)));
dt.Columns.Add(new DataColumn("CanUnMakeWorkaround", typeof(bool)));
dt.Columns.Add(new DataColumn("CanReSend", typeof(bool)));
dt.Columns.Add(new DataColumn("CanReSendOut", typeof(bool)));
dt.Columns.Add(new DataColumn("CanReply", typeof(bool)));
#endregion
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IncidentId));
EMailRouterIncidentBoxBlock settings = IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock;
bool allowEMailRouting = settings.AllowEMailRouting;
bool CanUpdate = Incident.CanUpdate(IncidentId);
int _index = 0;
foreach (ForumThreadNodeInfo node in Incident.GetForumThreadNodes(IncidentId))
{
#region Define Node Type
string typeName = "internal";
ForumThreadNodeSettingCollection coll = new ForumThreadNodeSettingCollection(node.Id);
if (coll[ForumThreadNodeSetting.Question] != null)
{
if (coll[ForumThreadNodeSetting.Incoming] != null)
{
typeName = "Mail_incoming_quest";
}
else if (coll[ForumThreadNodeSetting.Outgoing] != null)
{
typeName = "Mail_outgoing_quest";
}
else
{
typeName = "internal_quest";
}
}
else if (coll[ForumThreadNodeSetting.Resolution] != null)
{
if (coll[ForumThreadNodeSetting.Incoming] != null)
{
typeName = "Mail_incoming_resol";
}
else if (coll[ForumThreadNodeSetting.Outgoing] != null)
{
typeName = "Mail_outgoing_resol";
}
else
{
typeName = "internal_resol";
}
}
else if (coll[ForumThreadNodeSetting.Workaround] != null)
{
if (coll[ForumThreadNodeSetting.Incoming] != null)
{
typeName = "Mail_incoming_wa";
}
else if (coll[ForumThreadNodeSetting.Outgoing] != null)
{
typeName = "Mail_outgoing_wa";
}
else
{
typeName = "internal_wa";
}
}
else if (coll[ForumThreadNodeSetting.Incoming] != null)
{
typeName = "Mail_incoming";
}
else if (coll[ForumThreadNodeSetting.Outgoing] != null)
{
typeName = "Mail_outgoing";
}
#endregion
dr = dt.NewRow();
dr["Id"] = node.Id;
dr["EMailMessageId"] = node.EMailMessageId;
dr["CanMakeResolution"] = false;
dr["CanMakeWorkaround"] = false;
dr["CanUnMakeResolution"] = false;
dr["CanUnMakeWorkaround"] = false;
dr["CanReply"] = false;
dr["CanReSend"] = false;
dr["CanReSendOut"] = false;
switch (typeName)
{
case "internal_resol":
case "Mail_incoming_resol":
case "Mail_outgoing_resol":
dr["CanUnMakeResolution"] = true;
break;
case "internal_wa":
case "Mail_incoming_wa":
case "Mail_outgoing_wa":
dr["CanMakeResolution"] = true;
dr["CanUnMakeWorkaround"] = true;
break;
case "internal":
case "Mail_incoming":
case "Mail_outgoing":
dr["CanMakeResolution"] = true;
dr["CanMakeWorkaround"] = true;
break;
default:
break;
}
if (coll[ForumThreadNodeSetting.Outgoing] != null && !Mediachase.IBN.Business.Security.CurrentUser.IsExternal)
{
dr["CanReSendOut"] = true;
}
if (coll[ForumThreadNodeSetting.Incoming] != null && !Mediachase.IBN.Business.Security.CurrentUser.IsExternal)
{
dr["CanReply"] = true;
dr["CanReSend"] = allowEMailRouting;
}
if (node.EMailMessageId <= 0)
{
dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetUserStatus(node.CreatorId);
}
dr["Created"] = node.Created.ToShortDateString() + " " + node.Created.ToShortTimeString();
dr["CreationDate"] = node.Created;
string sNodeType = typeName;
try
{
sNodeType = LocRM.GetString(String.Format("NodeType_{0}", typeName));
}
catch
{
}
dr["NodeType"] = String.Format("<img src='{2}/{0}.gif' width=24 height=16 align=absmiddle alt='{1}'>",
typeName, sNodeType, ResolveClientUrl("~/layouts/images/icons"));
dr["SystemMessage"] = String.Empty;
string sMessage = "";
if (coll[IncidentForum.IssueEvent.Declining.ToString()] != null)
{
sMessage = String.Format("<font color='red'><b>{0}</b></font>",
LocRM.GetString("tUserDeclined"));
}
if (coll[IncidentForum.IssueEvent.State.ToString()] != null)
{
int stateId = int.Parse(coll[IncidentForum.IssueEvent.State.ToString()].ToString());
if (sMessage == "")
{
sMessage = String.Format("{2}: <font color='{0}'><b>{1}</b></font>",
Mediachase.UI.Web.Util.CommonHelper.GetStateColorString(stateId),
GetStatusName(stateId),
LocRM.GetString("Status"));
}
else
{
sMessage += String.Format("{2}: <font color='{0}'><b>{1}</b></font>",
Mediachase.UI.Web.Util.CommonHelper.GetStateColorString(stateId),
GetStatusName(stateId),
LocRM.GetString("Status"));
}
}
if (coll[IncidentForum.IssueEvent.Responsibility.ToString()] != null)
{
int iResp = int.Parse(coll[IncidentForum.IssueEvent.Responsibility.ToString()].ToString());
string sResp = "";
if (iResp == -2)
{
sResp = String.Format("<img align='absmiddle' border='0' src='{0}' /> <font color='#808080'><b>{1}</b></font>",
ResolveClientUrl("~/layouts/images/not_set.png"),
LocRM.GetString("tRespNotSet"));
}
else if (iResp == -1)
{
sResp = String.Format("<img align='absmiddle' border='0' src='{0}' /> <font color='green'><b>{1}</b></font>",
ResolveClientUrl("~/layouts/images/waiting.gif"),
LocRM.GetString("tRespGroup"));
}
else
{
sResp = Mediachase.UI.Web.Util.CommonHelper.GetUserStatus(iResp);
}
if (sMessage == "")
{
sMessage = LocRM.GetString("tResponsible") + ": " + sResp;
}
else
{
sMessage += "<br />" + LocRM.GetString("tResponsible") + ": " + sResp;
}
}
if (WasFarwarded == 1 && node.EMailMessageId == ForwardedEMail)
{
sMessage = "<font color='green'><b>" + LocRM.GetString("tWasResended") + "</b></font><br/>" + sMessage;
}
if (WasFarwarded == -1 && node.EMailMessageId == ForwardedEMail)
{
sMessage = "<font color='red'><b>" + LocRM.GetString("tWasNotResended") + "</b></font><br/>" + sMessage;
}
dr["SystemMessage"] = (sMessage.Length == 0) ? String.Empty : sMessage;
string sAttach = "";
#region EmailMessage - Attachments
if (node.EMailMessageId > 0)
{
EMailMessageInfo mi = null;
try
{
mi = EMailMessageInfo.Load(node.EMailMessageId);
int iUserId = User.GetUserByEmail(mi.SenderEmail);
if (EMailClient.IsAlertSenderEmail(mi.SenderEmail))
{
iUserId = node.CreatorId;
}
if (iUserId > 0)
{
dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetUserStatus(iUserId);
}
else
{
Client client = Mediachase.IBN.Business.Common.GetClient(mi.SenderEmail);
if (client != null)
{
if (client.IsContact)
{
dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetContactLink(this.Page, client.Id, client.Name);
}
else
{
dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetOrganizationLink(this.Page, client.Id, client.Name);
}
}
else if (mi.SenderName != "")
{
dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetEmailLink(mi.SenderEmail, mi.SenderName);
}
else
{
dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetEmailLink(mi.SenderEmail, mi.SenderEmail);
}
}
string sBody = String.Empty;
if (mi.HtmlBody != null)
{
sBody = mi.HtmlBody;
}
dr["Message"] = sBody;
// Attachments
for (int i = 0; i < mi.Attachments.Length; i++)
{
AttachmentInfo ai = mi.Attachments[i];
int id = DSFile.GetContentTypeByFileName(ai.FileName);
string sIcon = "";
if (id > 0)
{
sIcon = String.Format("<img align='absmiddle' border='0' src='{0}' />", ResolveClientUrl("~/Common/ContentIcon.aspx?IconID=" + id));
}
//sAttach += String.Format("<nobr><a href='{0}'{2}>{1}</a></nobr> ",
// ResolveClientUrl("~/Incidents/EmailAttachDownload.aspx") + "?EMailId=" + node.EMailMessageId.ToString() + "&AttachmentIndex=" + i.ToString(),
// sIcon + " " + ai.FileName,
// Mediachase.IBN.Business.Common.OpenInNewWindow(ai.ContentType) ? " target='_blank'" : "");
sAttach += String.Format("<nobr><a href='{0}'{2}>{1}</a></nobr> ", WebDavUrlBuilder.GetEmailAtachWebDavUrl(node.EMailMessageId, i, true),
sIcon + " " + ai.FileName, Mediachase.IBN.Business.Common.OpenInNewWindow(ai.ContentType) ? " target='_blank'" : "");
}
}
catch
{
dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetUserStatus(-1);
dr["Message"] = String.Format("<font color='red'><b>{0}</b> (#{1})</font>", LocRM.GetString("tNotFound"), node.EMailMessageId);
}
}
else
{
string sBody = Mediachase.UI.Web.Util.CommonHelper.parsetext_br(node.Text, false);
dr["Message"] = sBody;
// Files
if (node.ContentType == ForumStorage.NodeContentType.TextWithFiles)
{
FileInfo[] files = Incident.GetForumNodeFiles(node.Id);
if (files.Length > 0)
{
foreach (FileInfo fl in files)
{
if (sAttach != "")
{
sAttach += " ";
}
string sTarget = Mediachase.IBN.Business.Common.OpenInNewWindow(fl.FileBinaryContentType) ? " target='_blank'" : "";
string sLink = Mediachase.UI.Web.Util.CommonHelper.GetAbsoluteDownloadFilePath(fl.Id, fl.Name, "FileLibrary", "ForumNodeId_" + node.Id);
string sNameLocked = Mediachase.UI.Web.Util.CommonHelper.GetLockerText(sLink);
sAttach += String.Format("<nobr><a href=\"{1}\"{3}><img src='{4}?IconID={2}' width='16' height='16' border=0 align=absmiddle> {0}</a> {5}</nobr>",
fl.Name,
sLink,
fl.FileBinaryContentTypeId,
sTarget,
ResolveClientUrl("~/Common/ContentIcon.aspx"),
sNameLocked
);
}
}
}
}
dr["Attachments"] = sAttach;
#endregion
if (sMessage.Length > 0 && dr["Message"].ToString() == "" && sAttach.Length == 0)
{
dr["NodeType"] = String.Format("<img src='{0}' width='16' height='16' align=absmiddle alt='{1}'>",
ResolveClientUrl("~/layouts/images/icons/info_message.gif"),
LocRM.GetString("NodeType_InfoMessage"));
dr["CanMakeResolution"] = false;
dr["CanMakeWorkaround"] = false;
dr["CanUnMakeResolution"] = false;
dr["CanUnMakeWorkaround"] = false;
}
if (dr["Message"].ToString().Trim() == "")
{
dr["Message"] = " ";
}
dr["Index"] = "<table cellspacing='0' border='0' width='100%'><tr><td class='text' align='center' style='BACKGROUND-POSITION: center center; BACKGROUND-IMAGE: url(../../../layouts/images/atrisk1.gif); BACKGROUND-REPEAT: no-repeat;padding:4px;'><b>" + (++_index).ToString() + "</b></td></tr></table>";
dt.Rows.Add(dr);
}
DataView dv = dt.DefaultView;
dv.Sort = "CreationDate";
dgForum.DataSource = dv;
if (dv.Count == 0)
{
dgForum.Visible = false;
dgForum.CurrentPageIndex = 0;
divNoMess.Visible = true;
divNoMess.InnerHtml = "<font color='red'>" + LocRM.GetString("NoMessages") + "</font>";
}
else
{
dgForum.Visible = true;
divNoMess.Visible = false;
int ppi = dv.Count / dgForum.PageSize;
if (dv.Count % dgForum.PageSize == 0)
{
ppi = ppi - 1;
}
if (ViewState["IncidentForum_Page"] != null)
{
int iPageIndex = int.Parse(ViewState["IncidentForum_Page"].ToString());
if (iPageIndex <= ppi)
{
dgForum.CurrentPageIndex = iPageIndex;
}
else
{
dgForum.CurrentPageIndex = ppi;
}
ViewState["IncidentForum_Page"] = dgForum.CurrentPageIndex.ToString();
}
else
{
dgForum.CurrentPageIndex = ppi;
}
}
dgForum.DataBind();
foreach (DataGridItem dgi in dgForum.Items)
{
ImageButton ib = (ImageButton)dgi.FindControl("ibDelete");
if (ib != null)
{
ib.ToolTip = LocRM.GetString("Delete");
ib.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("WarningForumNode") + "')");
ib.Visible = CanUpdate;
}
ImageButton ib1 = (ImageButton)dgi.FindControl("ibResolution");
if (ib1 != null)
{
ib1.ToolTip = LocRM.GetString("tMarkAsResolution");
ib1.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tMarkAsResolutionWarning") + "')");
}
ImageButton ib2 = (ImageButton)dgi.FindControl("ibWA");
if (ib2 != null)
{
ib2.ToolTip = LocRM.GetString("tMarkAsWA");
ib2.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tMarkAsWAWarning") + "')");
}
ImageButton ib3 = (ImageButton)dgi.FindControl("ibUnResolution");
if (ib3 != null)
{
ib3.ToolTip = LocRM.GetString("tUnMarkAsResolution");
ib3.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tUnMarkAsResolutionWarning") + "')");
}
ImageButton ib4 = (ImageButton)dgi.FindControl("ibUnWA");
if (ib4 != null)
{
ib4.ToolTip = LocRM.GetString("tUnMarkAsWA");
ib4.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tUnMarkAsWAWarning") + "')");
}
ImageButton ib5 = (ImageButton)dgi.FindControl("ibReSend");
if (ib5 != null)
{
ib5.ToolTip = LocRM.GetString("tReSend");
ib5.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tReSendWarning") + "')");
}
ImageButton ib6 = (ImageButton)dgi.FindControl("ibReSendOut");
if (ib6 != null)
{
ib6.ToolTip = LocRM.GetString("tReSend");
ib6.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tReSendOutWarning") + "')");
}
ImageButton ib7 = (ImageButton)dgi.FindControl("ibReply");
if (ib7 != null)
{
ib7.ToolTip = LocRM.GetString("tReply");
if (!allowEMailRouting || (pc["IncForum_ReplyOutlook"] == "0" && pc["IncForum_ReplyEML"] == "0"))
{
string scommand = String.Format("{{ShowResizableWizard('{0}?IncidentId={1}&NodeId={2}&send=1&back={3}', 800, 600);return false;}}",
ResolveClientUrl("~/Incidents/AddEMailMessage.aspx"),
IncidentId,
ib7.CommandArgument,
HttpUtility.UrlEncode(this.Page.Request.RawUrl));
ib7.Attributes.Add("onclick", scommand);
}
}
}
}
private void BindToolbar()
{
secHeader.Title = LocRM.GetString("tbView");
bool canUpdate = Incident.CanUpdate(IncidentId);
bool canAddToDoBox = Incident.CanAddToDo(IncidentId);
bool canAddResBox = Incident.CanModifyResources(IncidentId);
bool canViewFinances = Incident.CanViewFinances(IncidentId);
bool canDelete = Incident.CanDelete(IncidentId);
bool isExternal = Security.CurrentUser.IsExternal;
ComponentArt.Web.UI.MenuItem topMenuItem = new ComponentArt.Web.UI.MenuItem();
topMenuItem.Text = /*"<img border='0' src='../Layouts/Images/downbtn.gif' width='9px' height='5px' align='absmiddle'/> " + */ LocRM2.GetString("Actions");
topMenuItem.Look.LeftIconUrl = ResolveUrl("~/Layouts/Images/downbtn1.gif");
topMenuItem.Look.LeftIconHeight = Unit.Pixel(5);
topMenuItem.Look.LeftIconWidth = Unit.Pixel(16);
topMenuItem.LookId = "TopItemLook";
ComponentArt.Web.UI.MenuItem subItem;
CommandManager cm = null;
if (!Security.CurrentUser.IsExternal)
{
cm = CommandManager.GetCurrent(this.Page);
}
CommandParameters cp = new CommandParameters();
string cmd = String.Empty;
#region Create ToDo
if (canAddToDoBox && !isExternal)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/icons/task_create.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
subItem.NavigateUrl = "~/ToDo/ToDoEdit.aspx?IncidentId=" + IncidentId;
subItem.Text = LocRM.GetString("tbAdd");
topMenuItem.Items.Add(subItem);
}
#endregion
#region Edit: Incident, GeneralInfo, ResolutionInfo, Status
if (canUpdate)
{
ComponentArt.Web.UI.MenuItem editItem = new ComponentArt.Web.UI.MenuItem();
editItem.Text = LocRM.GetString("tbViewEdit");
editItem.Look.RightIconUrl = "../Layouts/Images/arrow_right.gif";
editItem.Look.HoverRightIconUrl = "../Layouts/Images/arrow_right_hover.gif";
editItem.Look.RightIconWidth = Unit.Pixel(15);
editItem.Look.RightIconHeight = Unit.Pixel(10);
#region Edit Incident
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/icons/incident_edit.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
subItem.NavigateUrl = "../Incidents/IncidentEdit.aspx?IncidentId=" + IncidentId + "&Back=incident";
subItem.Text = LocRM.GetString("EditIssue");
editItem.Items.Add(subItem);
#endregion
#region Edit General Info
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.ClientSideCommand = "javascript:ShowWizard('EditGeneralInfo.aspx?IncidentId=" + IncidentId + "', 500, 400);";
subItem.Text = LocRM2.GetString("EditGeneralInfo");
editItem.Items.Add(subItem);
#endregion
#region Edit Categories
if (PortalConfig.CommonIncidentAllowEditGeneralCategoriesField ||
PortalConfig.IncidentAllowEditIncidentCategoriesField)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.ClientSideCommand = "javascript:ShowWizard('EditCategories.aspx?IncidentId=" + IncidentId + "', 300, 350);";
subItem.Text = LocRM2.GetString("EditCategories");
editItem.Items.Add(subItem);
}
#endregion
/*
#region Edit State Info
* subItem = new ComponentArt.Web.UI.MenuItem();
* subItem.ClientSideCommand = "javascript:ShowWizard('EditStateInfo.aspx?ProjectId=" + ProjectId + "', 350, 250);";
* subItem.Text = LocRM.GetString("EditStateInfo");
* editItem.Items.Add(subItem);
#endregion
*
*/
topMenuItem.Items.Add(editItem);
}
#endregion
#region Modyfy Recipients
if (!isExternal && Mediachase.IBN.Business.Incident.CanUpdateExternalRecipients(IncidentId))
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/icons/editgroup.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
cp = new CommandParameters("MC_HDM_RecipEdit");
cmd = cm.AddCommand("Incident", "", "IncidentView", cp);
cmd = cmd.Replace("\"", """);
subItem.ClientSideCommand = "javascript:" + cmd;
//subItem.ClientSideCommand = "javascript:ShowWizard('RecipientsEditor.aspx?IncidentId=" + IncidentId + "', 450, 350);";
subItem.Text = LocRM.GetString("AddRecipients");
topMenuItem.Items.Add(subItem);
}
#endregion
#region Modyfy Resources
if (canAddResBox && !isExternal)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/icons/editgroup.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
cp = new CommandParameters("MC_HDM_ResEdit");
cmd = cm.AddCommand("Incident", "", "IncidentView", cp);
cmd = cmd.Replace("\"", """);
subItem.ClientSideCommand = "javascript:" + cmd;
//subItem.ClientSideCommand = "javascript:ShowWizard('ResourcesEditor.aspx?IncidentId=" + IncidentId + "', 650, 350);";
subItem.Text = LocRM.GetString("AddResources");
topMenuItem.Items.Add(subItem);
}
#endregion
#region Delete
if (canDelete)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/icons/incident_delete.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
subItem.ClientSideCommand = "javascript:DeleteIncident()";
subItem.Text = LocRM.GetString("Delete");
topMenuItem.Items.Add(subItem);
}
#endregion
#region MarkAsSpam
if (canDelete)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/red_denied.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
cp = new CommandParameters("MC_HDM_MarkAsSpam");
cmd = cm.AddCommand("Incident", "", "IncidentView", cp);
cmd = cmd.Replace("\"", """);
subItem.ClientSideCommand = "javascript:" + cmd;
subItem.Text = GetGlobalResourceObject("IbnFramework.Incident", "MarkAsSpam").ToString();
topMenuItem.Items.Add(subItem);
}
#endregion
#region --- Seperator ---
if (topMenuItem.Items.Count > 0)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.LookId = "BreakItem";
topMenuItem.Items.Add(subItem);
}
#endregion
#region Copy to Clipboard
if (!isExternal)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/xp-copy.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
subItem.ClientSideCommand = "javascript:try{_XMLReqForClip('AddClip=Issue&IncidentId=" + IncidentId.ToString() + "', '" + LocRM2.GetString("tXMLError") + "')}catch(e){}";
subItem.Text = LocRM.GetString("tCopyToClipboard");
topMenuItem.Items.Add(subItem);
}
#endregion
#region Add from Clipboard
if (canUpdate && !isExternal)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/xp-paste.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
cp = new CommandParameters("MC_HDM_RelatedIssClip");
cmd = cm.AddCommand("Incident", "", "IncidentView", cp);
cmd = cmd.Replace("\"", """);
subItem.ClientSideCommand = "javascript:" + cmd;
subItem.Text = LocRM.GetString("tPasteFromClipboard");
topMenuItem.Items.Add(subItem);
}
#endregion
#region Clear Clipboard
if (canUpdate && !isExternal)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/clearbuffer.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
subItem.ClientSideCommand = "javascript:try{_XMLReqForClip('ClearClip=Issue', '" + LocRM2.GetString("tXMLError") + "')}catch(e){}";
subItem.Text = LocRM2.GetString("tClearClipboard");
topMenuItem.Items.Add(subItem);
}
#endregion
#region --- Seperator ---
if (topMenuItem.Items.Count > 0)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.LookId = "BreakItem";
topMenuItem.Items.Add(subItem);
}
#endregion
#region Add Related Issue
if (canUpdate && !isExternal)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/icons/relincidents.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
cp = new CommandParameters("MC_HDM_RelatedIss");
cmd = cm.AddCommand("Incident", "", "IncidentView", cp);
cmd = cmd.Replace("\"", """);
subItem.ClientSideCommand = "javascript:" + cmd;
//subItem.ClientSideCommand = String.Format("javascript:OpenPopUpNoScrollWindow(\"../Common/SelectIncident.aspx?btn={0}&exclude={1}\", 640, 480);",
// Page.ClientScript.GetPostBackEventReference(btnAddRelatedIss, "xxxtypeid;xxxid"), IncidentId.ToString());
subItem.Text = LocRM.GetString("tAdd");
topMenuItem.Items.Add(subItem);
}
#endregion
#region Timesheet
// OR [2007-08-23]: We should use IbnNext TimeTracking
/*
* if (Configuration.ProjectManagementEnabled)
* {
* subItem = new ComponentArt.Web.UI.MenuItem();
* subItem.Look.LeftIconUrl = "~/Layouts/Images/icons/timesheet.gif";
* subItem.Look.LeftIconWidth = Unit.Pixel(16);
* subItem.Look.LeftIconHeight = Unit.Pixel(16);
* string sPath = (Security.CurrentUser.IsExternal) ? "../External/ExternalTimeTracking.aspx" : "../TimeTracking/TimeTrackingWeek.aspx";
* subItem.ClientSideCommand = String.Format("javascript:ShowWizard('{0}?IncidentId={1}', {2});",
* sPath, IncidentId, (Security.CurrentUser.IsExternal) ? "800,600" : "450, 200");
* subItem.Text = LocRM.GetString("tbAddTimeSheet");
* topMenuItem.Items.Add(subItem);
* }
*/
#endregion
#region UpdateHistory
if (!isExternal)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.ClientSideCommand = String.Format("javascript:ShowWizard('../Common/SystemEventsByObject.aspx?ObjectId={0}&ObjectTypeId={1}', 750, 466);", IncidentId, (int)ObjectTypes.Issue);
subItem.Text = LocRM3.GetString("UpdateHistory");
topMenuItem.Items.Add(subItem);
}
#endregion
#region Latest Visitors
if (!isExternal)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.ClientSideCommand = String.Format("javascript:ShowWizard('../Common/LatestVisitors.aspx?ObjectId={0}&ObjectTypeId={1}', 450, 266);", IncidentId, (int)ObjectTypes.Issue);
subItem.Text = LocRM3.GetString("LatestVisitors");
topMenuItem.Items.Add(subItem);
}
#endregion
#region System Notifications
if (!isExternal)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/accept_1.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
subItem.NavigateUrl = String.Format("../Directory/SystemNotificationForObject.aspx?ObjectId={0}&ObjectTypeId={1}", IncidentId, ((int)ObjectTypes.Issue).ToString());
subItem.Text = LocRM2.GetString("SystemNotifications");
topMenuItem.Items.Add(subItem);
}
#endregion
#region Favorites
if (!Incident.CheckFavorites(IncidentId) && !isExternal)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/Favorites.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
subItem.ClientSideCommand = "javascript:" + Page.ClientScript.GetPostBackEventReference(btnAddToFavorites, "");
subItem.Text = LocRM.GetString("AddToFavorites");
topMenuItem.Items.Add(subItem);
}
#endregion
#region PrintPreviewSettings
if (!isExternal)
{
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/printPreviewButton.png";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
cp = new CommandParameters("MC_HDM_PrintPreviewSettings");
cp.CommandArguments = new System.Collections.Generic.Dictionary <string, string>();
cp.AddCommandArgument("IncidentId", IncidentId.ToString());
cmd = cm.AddCommand("Incident", "", "IncidentView", cp);
cmd = cmd.Replace("\"", """);
subItem.ClientSideCommand = "javascript:" + cmd;
subItem.Text = LocRM.GetString("PrintSettings");
topMenuItem.Items.Add(subItem);
subItem = new ComponentArt.Web.UI.MenuItem();
subItem.Look.LeftIconUrl = "~/Layouts/Images/print.gif";
subItem.Look.LeftIconWidth = Unit.Pixel(16);
subItem.Look.LeftIconHeight = Unit.Pixel(16);
cp = new CommandParameters("MC_HDM_PrintIssue");
cp.CommandArguments = new System.Collections.Generic.Dictionary <string, string>();
cp.AddCommandArgument("IncidentId", IncidentId.ToString());
cmd = cm.AddCommand("Incident", "", "IncidentView", cp);
cmd = cmd.Replace("\"", """);
subItem.ClientSideCommand = "javascript:" + cmd;
subItem.Text = LocRM.GetString("PrintIssue");
topMenuItem.Items.Add(subItem);
}
#endregion
if (topMenuItem.Items.Count > 0)
{
secHeader.ActionsMenu.Items.Add(topMenuItem);
}
}
private void BindDataGrid()
{
DataTable dtTop = new DataTable();
DataRow dr;
dtTop.Columns.Add(new DataColumn("Id", typeof(int)));
dtTop.Columns.Add(new DataColumn("Index", typeof(string)));
dtTop.Columns.Add(new DataColumn("EMailMessageId", typeof(int)));
dtTop.Columns.Add(new DataColumn("Weight", typeof(int)));
dtTop.Columns.Add(new DataColumn("Sender", typeof(string)));
dtTop.Columns.Add(new DataColumn("Message", typeof(string)));
dtTop.Columns.Add(new DataColumn("SystemMessage", typeof(string)));
dtTop.Columns.Add(new DataColumn("Created", typeof(string)));
dtTop.Columns.Add(new DataColumn("CreationDate", typeof(DateTime)));
dtTop.Columns.Add(new DataColumn("Attachments", typeof(string)));
dtTop.Columns.Add(new DataColumn("NodeType", typeof(string)));
dtTop.Columns.Add(new DataColumn("CanMakeResolution", typeof(bool)));
dtTop.Columns.Add(new DataColumn("CanMakeWorkaround", typeof(bool)));
dtTop.Columns.Add(new DataColumn("CanUnMakeResolution", typeof(bool)));
dtTop.Columns.Add(new DataColumn("CanUnMakeWorkaround", typeof(bool)));
dtTop.Columns.Add(new DataColumn("CanReSend", typeof(bool)));
dtTop.Columns.Add(new DataColumn("CanReSendOut", typeof(bool)));
dtTop.Columns.Add(new DataColumn("CanReply", typeof(bool)));
DataTable dt = dtTop.Clone();
IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IncidentId));
EMailRouterIncidentBoxBlock settings = IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock;
bool allowEMailRouting = settings.AllowEMailRouting;
bool CanUpdate = Incident.CanUpdate(IncidentId);
int _index = 0;
foreach (ForumThreadNodeInfo node in Incident.GetForumThreadNodes(IncidentId))
{
bool fl_IsTop = false;
int iWeight = 3;
string typeName = "internal";
ForumThreadNodeSettingCollection coll = new ForumThreadNodeSettingCollection(node.Id);
if (coll[ForumThreadNodeSetting.Question] != null)
{
if (pc["IncForum_Quests458"] == "1")
{
fl_IsTop = true;
iWeight = 0;
}
if (coll[ForumThreadNodeSetting.Incoming] != null)
{
typeName = "Mail_incoming_quest";
}
else if (coll[ForumThreadNodeSetting.Outgoing] != null)
{
typeName = "Mail_outgoing_quest";
}
else
{
typeName = "internal_quest";
}
}
else if (coll[ForumThreadNodeSetting.Resolution] != null)
{
if (pc["IncForum_Resol458"] == "1")
{
fl_IsTop = true;
iWeight = 1;
}
if (coll[ForumThreadNodeSetting.Incoming] != null)
{
typeName = "Mail_incoming_resol";
}
else if (coll[ForumThreadNodeSetting.Outgoing] != null)
{
typeName = "Mail_outgoing_resol";
}
else
{
typeName = "internal_resol";
}
}
else if (coll[ForumThreadNodeSetting.Workaround] != null)
{
if (pc["IncForum_Work458"] == "1")
{
fl_IsTop = true;
iWeight = 2;
}
if (coll[ForumThreadNodeSetting.Incoming] != null)
{
typeName = "Mail_incoming_wa";
}
else if (coll[ForumThreadNodeSetting.Outgoing] != null)
{
typeName = "Mail_outgoing_wa";
}
else
{
typeName = "internal_wa";
}
}
else if (coll[ForumThreadNodeSetting.Incoming] != null)
{
typeName = "Mail_incoming";
}
else if (coll[ForumThreadNodeSetting.Outgoing] != null)
{
typeName = "Mail_outgoing";
}
if (fl_IsTop)
{
dr = dtTop.NewRow();
}
else
{
dr = dt.NewRow();
}
dr["Weight"] = iWeight;
dr["Id"] = node.Id;
dr["EMailMessageId"] = node.EMailMessageId;
dr["CanMakeResolution"] = false;
dr["CanMakeWorkaround"] = false;
dr["CanUnMakeResolution"] = false;
dr["CanUnMakeWorkaround"] = false;
dr["CanReply"] = false;
dr["CanReSend"] = false;
dr["CanReSendOut"] = false;
switch (typeName)
{
case "internal_resol":
case "Mail_incoming_resol":
case "Mail_outgoing_resol":
dr["CanUnMakeResolution"] = true;
break;
case "internal_wa":
case "Mail_incoming_wa":
case "Mail_outgoing_wa":
dr["CanMakeResolution"] = true;
dr["CanUnMakeWorkaround"] = true;
break;
case "internal":
case "Mail_incoming":
case "Mail_outgoing":
dr["CanMakeResolution"] = true;
dr["CanMakeWorkaround"] = true;
break;
default:
break;
}
if (coll[ForumThreadNodeSetting.Outgoing] != null && !Security.CurrentUser.IsExternal)
{
dr["CanReSendOut"] = true;
///AK test
//dr["CanReply"] = true;
///
}
if (coll[ForumThreadNodeSetting.Incoming] != null && !Security.CurrentUser.IsExternal)
{
dr["CanReply"] = true;
dr["CanReSend"] = allowEMailRouting;
}
if (node.EMailMessageId <= 0)
{
dr["Sender"] = CommonHelper.GetUserStatus(node.CreatorId);
}
dr["Created"] = node.Created.ToShortDateString() + " " + node.Created.ToShortTimeString();
dr["CreationDate"] = node.Created;
string sNodeType = typeName;
try
{
sNodeType = LocRM.GetString(String.Format("NodeType_{0}", typeName));
}
catch
{
}
dr["NodeType"] = String.Format("<img alt='{1}' src='../Layouts/Images/icons/{0}.gif'/>", typeName, sNodeType);
dr["SystemMessage"] = " ";
string sMessage = "";
if (coll[IncidentForum.IssueEvent.Declining.ToString()] != null)
{
sMessage = String.Format("<font color='red'><b>{0}</b></font>",
LocRM.GetString("tUserDeclined"));
}
if (coll[IncidentForum.IssueEvent.State.ToString()] != null)
{
int stateId = int.Parse(coll[IncidentForum.IssueEvent.State.ToString()].ToString());
if (sMessage == "")
{
sMessage = String.Format("{2}: <font color='{0}'><b>{1}</b></font>",
Util.CommonHelper.GetStateColorString(stateId),
GetStatusName(stateId),
LocRM.GetString("Status"));
}
else
{
sMessage += String.Format("{2}: <font color='{0}'><b>{1}</b></font>",
Util.CommonHelper.GetStateColorString(stateId),
GetStatusName(stateId),
LocRM.GetString("Status"));
}
}
if (coll[IncidentForum.IssueEvent.Responsibility.ToString()] != null)
{
string sResp = "";
int iResp = int.Parse(coll[IncidentForum.IssueEvent.Responsibility.ToString()].ToString());
if (iResp == -2)
{
sResp = String.Format("<img alt='' src='{0}'/> <span style='color:#808080;font-weight:bold'>{1}</span>",
ResolveUrl("~/Layouts/Images/not_set.png"),
LocRM.GetString("tRespNotSet"));
}
else if (iResp == -1)
{
sResp = String.Format("<img alt='' src='{0}'/> <span style='color:green;font-weight:bold'>{1}</span>",
ResolveUrl("~/Layouts/Images/waiting.gif"),
LocRM.GetString("tRespGroup"));
}
else
{
sResp = Util.CommonHelper.GetUserStatus(iResp);
}
sResp = "<span class='IconAndText'><span>" + LocRM.GetString("tResponsible") + ":</span> " + sResp + "</span>";
if (sMessage == "")
{
sMessage = sResp;
}
else
{
sMessage += "<br/>" + sResp;
}
}
if (WasFarwarded == 1 && node.EMailMessageId == ForwardedEMail)
{
sMessage = "<font color='green'><b>" + LocRM.GetString("tWasResended") + "</b></font><br/>" + sMessage;
}
if (WasFarwarded == -1 && node.EMailMessageId == ForwardedEMail)
{
sMessage = "<font color='red'><b>" + LocRM.GetString("tWasNotResended") + "</b></font><br/>" + sMessage;
}
dr["SystemMessage"] = (sMessage.Length == 0) ? " " : sMessage;
string sAttach = "";
// EmailMessage
if (node.EMailMessageId > 0)
{
EMailMessageInfo mi = null;
try
{
mi = EMailMessageInfo.Load(node.EMailMessageId);
int iUserId = User.GetUserByEmail(mi.SenderEmail);
if (EMailClient.IsAlertSenderEmail(mi.SenderEmail))
{
iUserId = node.CreatorId; //User.GetUserByEmail(mi.SenderEmail);
}
if (iUserId > 0)
{
dr["Sender"] = Util.CommonHelper.GetUserStatus(iUserId);
}
else
{
Client client = Mediachase.IBN.Business.Common.GetClient(mi.SenderEmail);
if (client != null)
{
if (client.IsContact)
{
dr["Sender"] = CommonHelper.GetContactLink(this.Page, client.Id, client.Name);
}
else
{
dr["Sender"] = CommonHelper.GetOrganizationLink(this.Page, client.Id, client.Name);
}
}
else if (mi.SenderName != "")
{
dr["Sender"] = CommonHelper.GetEmailLink(mi.SenderEmail, mi.SenderName);
}
else
{
dr["Sender"] = CommonHelper.GetEmailLink(mi.SenderEmail, mi.SenderEmail);
}
}
string sBody = "";
if (mi.HtmlBody != null)
{
int iMaxLen = 256;
sBody = mi.HtmlBody;
if (!Security.CurrentUser.IsExternal && pc["IncForum_FullMess"] != "1")
{
sBody = EMailMessageInfo.CutHtmlBody(mi.HtmlBody, iMaxLen, "...");
}
}
if (pc["IncForum_FullMess"] != "1")
{
dr["Message"] = String.Format("{0}<div class='text' style='text-align:right; font-weight:bold'><a href='javascript:OpenMessage({2},{3},false)'>{1}</a></div>", sBody, LocRM.GetString("More"), node.Id, node.EMailMessageId);
}
else
{
dr["Message"] = sBody;
}
// Attachments
for (int i = 0; i < mi.Attachments.Length; i++)
{
AttachmentInfo ai = mi.Attachments[i];
int id = DSFile.GetContentTypeByFileName(ai.FileName);
string sIcon = "";
if (id > 0)
{
sIcon = String.Format("<img alt='' src='{0}'/>", ResolveUrl("~/Common/ContentIcon.aspx?IconID=" + id));
}
//sAttach += String.Format("<nobr><a href='{0}'{2}>{1}</a></nobr> ",
// ResolveUrl("~/Incidents/EmailAttachDownload.aspx") + "?EMailId=" + node.EMailMessageId.ToString() + "&AttachmentIndex=" + i.ToString(),
// sIcon + " " + ai.FileName,
// Mediachase.IBN.Business.Common.OpenInNewWindow(ai.ContentType) ? " target='_blank'" : "");
sAttach += String.Format("<a href='{0}'{2} style='white-space:nowrap'>{1}</a> ", WebDavUrlBuilder.GetEmailAtachWebDavUrl(node.EMailMessageId, i, true),
sIcon + " " + ai.FileName, Mediachase.IBN.Business.Common.OpenInNewWindow(ai.ContentType) ? " target='_blank'" : "");
}
}
catch
{
dr["Sender"] = Util.CommonHelper.GetUserStatus(-1);
dr["Message"] = String.Format("<font color='red'><b>{0}</b> (#{1})</font>", LocRM.GetString("tNotFound"), node.EMailMessageId);
}
}
else
{
string sBody = CommonHelper.parsetext_br(node.Text, false);
dr["Message"] = sBody;
if (!Security.CurrentUser.IsExternal && pc["IncForum_FullMess"] != "1")
{
int iMaxLen = 300;
string sBody1 = sBody;
sBody = EMailMessageInfo.CutHtmlBody(sBody, iMaxLen, "...");
if (!sBody.Equals(sBody1))
{
dr["Message"] = String.Format("{0}<div class='text' style='text-align:right; font-weight:bold'><a href=\"javascript:OpenMessage({2},-1,true)\">{1}</a></div>", sBody, LocRM.GetString("More"), node.Id);
}
}
// Files
if (node.ContentType == ForumStorage.NodeContentType.TextWithFiles)
{
FileInfo[] files = Incident.GetForumNodeFiles(node.Id);
if (files.Length > 0)
{
foreach (FileInfo fl in files)
{
if (sAttach != "")
{
sAttach += " ";
}
string sTarget = Mediachase.IBN.Business.Common.OpenInNewWindow(fl.FileBinaryContentType) ? " target='_blank'" : "";
//string sLink = Util.CommonHelper.GetAbsolutePath(WebDavFileUserTicket.GetDownloadPath(fl.Id, fl.Name));
string sLink = Util.CommonHelper.GetAbsoluteDownloadFilePath(fl.Id, fl.Name, "FileLibrary", "ForumNodeId_" + node.Id);
string sNameLocked = CommonHelper.GetLockerText(sLink);
sAttach += String.Format("<span style='white-space:nowrap'><a href=\"{1}\"{3}><img alt='' src='../Common/ContentIcon.aspx?IconID={2}'/> {0}</a> {4}</span>", fl.Name, sLink, fl.FileBinaryContentTypeId, sTarget, sNameLocked);
}
}
}
}
dr["Attachments"] = sAttach;
if (sMessage.Length > 0 && dr["Message"].ToString() == "" && sAttach.Length == 0)
{
if (pc["IncForum_Info"] == "0")
{
continue;
}
dr["NodeType"] = String.Format("<img src='../Layouts/Images/icons/info_message.gif' alt='{1}'/>", typeName, LocRM.GetString("NodeType_InfoMessage"));
dr["CanMakeResolution"] = false;
dr["CanMakeWorkaround"] = false;
dr["CanUnMakeResolution"] = false;
dr["CanUnMakeWorkaround"] = false;
}
if (dr["Message"].ToString().Trim() == "")
{
dr["Message"] = " ";
}
if (pc["IncForum_ShowNums"] == "1")
{
dr["Index"] = "<table cellspacing='0' cellpadding='4' border='0' width='100%'><tr><td class='text' align='center' style='background-position: center center; background-image: url(../Layouts/Images/atrisk1.gif); background-repeat: no-repeat'><b>" + (++_index).ToString() + "</b></td></tr></table>";
}
else
{
dr["Index"] = " ";
}
if (fl_IsTop)
{
dtTop.Rows.Add(dr);
}
else
{
dt.Rows.Add(dr);
}
}
DataRow[] drtop = dtTop.Select("", "Weight, CreationDate");
DataRow[] drother = dt.Select("", pc["IncForum_Sort458"]);
DataTable result = dt.Clone();
foreach (DataRow dr1 in drtop)
{
DataRow _dr = result.NewRow();
_dr.ItemArray = (Object[])dr1.ItemArray.Clone();
result.Rows.Add(_dr);
}
foreach (DataRow dr2 in drother)
{
DataRow _dr = result.NewRow();
_dr.ItemArray = (Object[])dr2.ItemArray.Clone();
result.Rows.Add(_dr);
}
DataView dv = result.DefaultView;
dgForum.DataSource = dv;
if (pc["IncidentForum_PageSize"] != null)
{
dgForum.PageSize = int.Parse(pc["IncidentForum_PageSize"]);
}
if (pc["IncidentForum_Page"] != null)
{
int iPageIndex = int.Parse(pc["IncidentForum_Page"]);
int ppi = dv.Count / dgForum.PageSize;
if (dv.Count % dgForum.PageSize == 0)
{
ppi = ppi - 1;
}
if (iPageIndex <= ppi)
{
dgForum.CurrentPageIndex = iPageIndex;
}
else
{
dgForum.CurrentPageIndex = 0;
}
pc["IncidentForum_Page"] = dgForum.CurrentPageIndex.ToString();
}
dgForum.DataBind();
foreach (DataGridItem dgi in dgForum.Items)
{
ImageButton ib = (ImageButton)dgi.FindControl("ibDelete");
if (ib != null)
{
ib.ToolTip = LocRM.GetString("Delete");
ib.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("WarningForumNode") + "')");
ib.Visible = CanUpdate;
}
ImageButton ib1 = (ImageButton)dgi.FindControl("ibResolution");
if (ib1 != null)
{
ib1.ToolTip = LocRM.GetString("tMarkAsResolution");
ib1.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tMarkAsResolutionWarning") + "')");
}
ImageButton ib2 = (ImageButton)dgi.FindControl("ibWA");
if (ib2 != null)
{
ib2.ToolTip = LocRM.GetString("tMarkAsWA");
ib2.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tMarkAsWAWarning") + "')");
}
ImageButton ib3 = (ImageButton)dgi.FindControl("ibUnResolution");
if (ib3 != null)
{
ib3.ToolTip = LocRM.GetString("tUnMarkAsResolution");
ib3.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tUnMarkAsResolutionWarning") + "')");
}
ImageButton ib4 = (ImageButton)dgi.FindControl("ibUnWA");
if (ib4 != null)
{
ib4.ToolTip = LocRM.GetString("tUnMarkAsWA");
ib4.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tUnMarkAsWAWarning") + "')");
}
ImageButton ib5 = (ImageButton)dgi.FindControl("ibReSend");
if (ib5 != null)
{
ib5.ToolTip = LocRM.GetString("tReSend");
ib5.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tReSendWarning") + "')");
}
ImageButton ib6 = (ImageButton)dgi.FindControl("ibReSendOut");
if (ib6 != null)
{
ib6.ToolTip = LocRM.GetString("tReSend");
ib6.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tReSendOutWarning") + "')");
}
ImageButton ib7 = (ImageButton)dgi.FindControl("ibReply");
if (ib7 != null)
{
ib7.ToolTip = LocRM.GetString("tReply");
if (!allowEMailRouting || (pc["IncForum_ReplyOutlook"] == "0" && pc["IncForum_ReplyEML"] == "0"))
{
string command = string.Format(CultureInfo.InvariantCulture,
"{{ShowResizableWizard('{0}?IncidentId={1}&NodeId={2}&send=1',800,600);return false;}}",
Page.ResolveUrl("~/Incidents/AddEMailMessage.aspx"), IncidentId, ib7.CommandArgument);
ib7.Attributes.Add("onclick", command);
}
}
}
if (dgForum.Items.Count == 0)
{
dgForum.Visible = false;
divNoMess.Visible = true;
divNoMess.InnerHtml = "<span style='color:red'>" + LocRM.GetString("NoMessages") + "</span>";
}
else
{
dgForum.Visible = true;
divNoMess.Visible = false;
}
}
