protected void Page_Load(object sender, EventArgs e)
{
if (Request["UserID"] == null)
{
EndResponse("Invalid User");
}
int?ticketID = null;
if (Request["TicketID"] != null)
{
int id;
if (int.TryParse(Request["TicketID"], out id))
{
ticketID = id;
}
}
string domain = SystemSettings.GetAppUrl();
int userID = int.Parse(Request["UserID"]);
User user = Users.GetUser(TSAuthentication.GetLoginUser(), userID);
if (user == null)
{
EndResponse("Invalid User");
}
Organization organization = Organizations.GetOrganization(user.Collection.LoginUser, user.OrganizationID);
if (user.OrganizationID != TSAuthentication.OrganizationID && organization.ParentID != TSAuthentication.OrganizationID)
{
EndResponse("Invalid User");
}
tipName.InnerText = user.FirstLastName;
if (user.OrganizationID == TSAuthentication.OrganizationID)
{
tipName.Attributes.Add("onclick", "top.Ts.MainPage.openNewContact(" + user.UserID.ToString() + "); return false;");
tipCompany.Visible = false;
}
else
{
tipName.Attributes.Add("onclick", "top.Ts.MainPage.openContact(" + user.UserID.ToString() + "," + user.OrganizationID.ToString() + "); return false;");
tipCompany.Visible = true;
}
tipCompany.InnerText = organization.Name;
tipCompany.Attributes.Add("onclick", "top.Ts.MainPage.openNewCustomer(" + user.OrganizationID.ToString() + "); return false;");
if (!string.IsNullOrEmpty(user.Title))
{
tipTitle.InnerHtml = user.Title + ", ";
}
StringBuilder props = new StringBuilder();
if (!string.IsNullOrEmpty(user.Email))
{
if (ticketID != null)
{
props.Append(string.Format("<dt>Email</dt><dd><a href=\"{0}\" target=\"_blank\">{1}</a></dd>", DataUtils.GetMailLinkHRef(user.Collection.LoginUser, userID, (int)ticketID), user.Email));
}
else
{
props.Append(string.Format("<dt>Email</dt><dd><a href=\"mailto:{0}\" target=\"_blank\">{0}</a></dd>", user.Email));
}
}
PhoneNumbersView numbers = new PhoneNumbersView(user.Collection.LoginUser);
numbers.LoadByID(user.UserID, ReferenceType.Users);
foreach (PhoneNumbersViewItemProxy number in numbers.GetPhoneNumbersViewItemProxies())
{
props.Append(string.Format("<dt>{0}</dt><dd><a href=\"tel:{1}\">{1} {2}</a></dd>", number.PhoneType, number.FormattedPhoneNumber, number.Extension));
}
tipProps.InnerHtml = props.ToString();
TicketsView tickets = new TicketsView(TSAuthentication.GetLoginUser());
tickets.LoadLatest5UserTickets(user.UserID);
StringBuilder recent = new StringBuilder();
foreach (TicketsViewItem t in tickets)
{
if (t.TicketNumber != null && t.Name != null && t.Status != null)
{
recent.Append(string.Format("<div><a href='{0}?TicketNumber={1}' target='_blank' onclick='top.Ts.MainPage.openTicket({2}); return false;'><span class='ticket-tip-number'>{3}</span><span class='ticket-tip-status'>{4}</span><span class='ticket-tip-name'>{5}</span></a></div>", domain, t.TicketNumber, t.TicketNumber, t.TicketNumber, t.Status.Length > 17 ? t.Status.Substring(0, 15) + "..." : t.Status, t.Name.Length > 35 ? t.Name.Substring(0, 33) + "..." : t.Name));
}
}
if (recent.Length == 0)
{
recent.Append("There are no recent tickets for this user");
}
tipRecent.InnerHtml = recent.ToString();
// Customer Notes
StringBuilder notesString = new StringBuilder();
NotesView notes = new NotesView(TSAuthentication.GetLoginUser());
notes.LoadbyContactID(user.UserID);
foreach (NotesViewItem t in notes)
{
notesString.Append(string.Format("<div><a href='#' target='_blank' onclick='top.Ts.MainPage.openNewContactNote({0},{1}); return false;'><span class='ticket-tip-name'>{2}</span></a></div>", t.RefID, t.NoteID, t.Title.Length > 65 ? t.Title.Substring(0, 65) + "..." : t.Title));
}
if (notesString.Length == 0)
{
notesString.Append("");
}
tipNotes.InnerHtml = notesString.ToString();
}