private void SetOutlookItemPropertiesFromCrmItem(EntryValue crmItem, Outlook.TaskItem olItem)
{
try
{
DateTime dateStart = crmItem.GetValueAsDateTime("date_start");
DateTime dateDue = crmItem.GetValueAsDateTime("date_due");
string timeStart = ExtractTime(dateStart);
string timeDue = ExtractTime(dateDue);
olItem.Subject = crmItem.GetValueAsString("name");
olItem.StartDate = MaybeChangeDate(dateStart, olItem.StartDate, "olItem.StartDate");
olItem.DueDate = MaybeChangeDate(dateDue, olItem.DueDate, "olItem.DueDate");
string body = crmItem.GetValueAsString("description");
olItem.Body = string.Concat(body, "#<", timeStart, "#", timeDue);
olItem.Status = GetStatus(crmItem.GetValueAsString("status"));
olItem.Importance = GetImportance(crmItem.GetValueAsString("priority"));
EnsureSynchronisationPropertiesForOutlookItem(olItem, crmItem.GetValueAsString("date_modified"), DefaultCrmModule, CrmId.Get(crmItem.id));
}
finally
{
this.SaveItem(olItem);
}
}
protected override SyncState <Outlook.TaskItem> AddOrUpdateItemFromCrmToOutlook(Outlook.MAPIFolder tasksFolder, string crmType, EntryValue crmItem)
{
SyncState <Outlook.TaskItem> result = null;
Log.Debug($"TaskSyncing.AddOrUpdateItemFromCrmToOutlook\n\tSubject: {crmItem.GetValueAsString("name")}\n\tCurrent user id {RestAPIWrapper.GetUserId()}\n\tAssigned user id: {crmItem.GetValueAsString("assigned_user_id")}");
DateTime dateStart = crmItem.GetValueAsDateTime("date_start");
DateTime dateDue = crmItem.GetValueAsDateTime("date_due");
string timeStart = ExtractTime(dateStart);
string timeDue = ExtractTime(dateDue);
var syncState = this.GetExistingSyncState(crmItem);
if (syncState == null)
{
/* check for howlaround */
var matches = this.FindMatches(crmItem);
if (matches.Count == 0)
{
/* didn't find it, so add it to Outlook */
result = AddNewItemFromCrmToOutlook(tasksFolder, crmItem, dateStart, dateDue, timeStart, timeDue);
}
else
{
this.Log.Warn($"Howlaround detected? Task '{crmItem.GetValueAsString("name")}' offered with id {crmItem.GetValueAsString("id")}, expected {matches[0].CrmEntryId}, {matches.Count} duplicates");
}
}
else
{
result = UpdateExistingOutlookItemFromCrm(crmItem, dateStart, dateDue, timeStart, timeDue, syncState);
}
return(result);
}
/// <summary>
/// Update a single appointment in the specified Outlook folder with changes from CRM, but
/// only if its start date is fewer than five days in the past.
/// </summary>
/// <param name="folder">The folder to synchronise into.</param>
/// <param name="crmType">The CRM type of the candidate item.</param>
/// <param name="crmItem">The candidate item from CRM.</param>
/// <returns>The synchronisation state of the item updated (if it was updated).</returns>
protected override SyncState <Outlook.AppointmentItem> AddOrUpdateItemFromCrmToOutlook(
Outlook.MAPIFolder folder,
string crmType,
EntryValue crmItem)
{
SyncState <Outlook.AppointmentItem> result = null;
DateTime dateStart = crmItem.GetValueAsDateTime("date_start");
if (dateStart >= GetStartDate())
{
/* search for the item among the sync states I already know about */
var syncState = this.GetExistingSyncState(crmItem);
if (syncState == null)
{
/* check for howlaround */
var matches = this.FindMatches(crmItem);
if (matches.Count == 0)
{
/* didn't find it, so add it to Outlook */
result = AddNewItemFromCrmToOutlook(folder, crmType, crmItem, dateStart);
}
else
{
this.Log.Warn($"Howlaround detected? Appointment '{crmItem.GetValueAsString("name")}' offered with id {crmItem.GetValueAsString("id")}, expected {matches[0].CrmEntryId}, {matches.Count} duplicates");
}
}
else
{
/* found it, so update it from the CRM item */
result = UpdateExistingOutlookItemFromCrm(crmType, crmItem, dateStart, syncState);
result?.OutlookItem.Save();
}
if (crmItem?.relationships?.link_list != null)
{
foreach (var list in crmItem.relationships.link_list)
{
foreach (var record in list.records)
{
var data = record.data.AsDictionary();
try
{
this.meetingRecipientsCache[data[AddressResolutionData.EmailAddressFieldName].ToString()] =
new AddressResolutionData(list.name, data);
Log.Debug($"Successfully cached recipient {data[AddressResolutionData.EmailAddressFieldName]} => {list.name}, {data[AddressResolutionData.ModuleIdFieldName]}.");
}
catch (KeyNotFoundException kex)
{
Log.Error($"Key not found while caching meeting recipients.", kex);
}
}
}
}
}
return(result);
}
private void SetOutlookItemPropertiesFromCrmItem(EntryValue crmItem, Outlook.TaskItem olItem)
{
try
{
DateTime dateStart = crmItem.GetValueAsDateTime("date_start");
DateTime dateDue = crmItem.GetValueAsDateTime("date_due");
string timeStart = ExtractTime(dateStart);
string timeDue = ExtractTime(dateDue);
olItem.Subject = crmItem.GetValueAsString("name");
try
{
olItem.StartDate = MaybeChangeDate(dateStart, olItem.StartDate, "syncState.StartDate");
}
catch (COMException comx)
{
#if DEBUG
Log.Debug($"COM Exception while trying to set start date of task: '{comx.Message}'. Some otherwise-valid tasks don't support this");
#endif
}
try {
olItem.DueDate = MaybeChangeDate(dateDue, olItem.DueDate, "syncState.DueDate");
}
catch (COMException comx)
{
#if DEBUG
Log.Debug($"COM Exception while trying to set start date of task: '{comx.Message}'. Do some otherwise-valid tasks not support this?");
#endif
}
string body = crmItem.GetValueAsString("description");
olItem.Body = string.Concat(body, "#<", timeStart, "#", timeDue);
olItem.Status = GetStatus(crmItem.GetValueAsString("status"));
olItem.Importance = GetImportance(crmItem.GetValueAsString("priority"));
EnsureSynchronisationPropertiesForOutlookItem(olItem, crmItem.GetValueAsString("date_modified"), DefaultCrmModule, CrmId.Get(crmItem.id));
}
finally
{
this.SaveItem(olItem);
}
}
protected override bool IsMatch(Outlook.AppointmentItem olItem, EntryValue crmItem)
{
var crmItemStart = crmItem.GetValueAsDateTime("date_start");
var crmItemName = crmItem.GetValueAsString("name");
var olItemStart = olItem.Start;
var subject = olItem.Subject;
return(subject == crmItemName &&
olItemStart == crmItemStart);
}
/// <summary>
/// Update a single appointment in the specified Outlook folder with changes from CRM, but
/// only if its start date is fewer than five days in the past.
/// </summary>
/// <param name="folder">The folder to synchronise into.</param>
/// <param name="crmType">The CRM type of the candidate item.</param>
/// <param name="crmItem">The candidate item from CRM.</param>
/// <returns>The synchronisation state of the item updated (if it was updated).</returns>
protected override SyncState <Outlook.AppointmentItem> AddOrUpdateItemFromCrmToOutlook(
Outlook.MAPIFolder folder,
string crmType,
EntryValue crmItem)
{
SyncState <Outlook.AppointmentItem> result = null;
DateTime dateStart = crmItem.GetValueAsDateTime("date_start");
if (dateStart >= GetStartDate())
{
/* search for the item among the sync states I already know about */
var syncState = this.GetExistingSyncState(crmItem);
if (syncState == null)
{
/* check for howlaround */
var matches = this.FindMatches(crmItem);
if (matches.Count == 0)
{
/* didn't find it, so add it to Outlook */
result = AddNewItemFromCrmToOutlook(folder, crmType, crmItem, dateStart);
}
else
{
this.Log.Warn($"Howlaround detected? Appointment '{crmItem.GetValueAsString("name")}' offered with id {crmItem.GetValueAsString("id")}, expected {matches[0].CrmEntryId}, {matches.Count} duplicates");
}
}
else
{
/* found it, so update it from the CRM item */
result = UpdateExistingOutlookItemFromCrm(crmType, crmItem, dateStart, syncState);
}
result?.OutlookItem.Save();
// TODO TODO TODO TODO: pull and cache the recipients!
}
return(result);
}
/// <summary>
/// Get a string representing the values of the distinct fields of this crmItem,
/// as a final fallback for identifying an otherwise unidentifiable object.
/// </summary>
/// <param name="crmItem">An item received from CRM.</param>
/// <returns>An identifying string.</returns>
/// <see cref="SyncState{ItemType}.IdentifyingFields"/>
internal static string GetDistinctFields(EntryValue crmItem)
{
return($"subject: '{crmItem.GetValueAsString("name")}'; start: '{crmItem.GetValueAsDateTime("date_start")}'");
}
protected override bool IsMatch(Outlook.TaskItem olItem, EntryValue crmItem)
{
return(olItem.Subject == crmItem.GetValueAsString("name") &&
olItem.StartDate.ToUniversalTime() == crmItem.GetValueAsDateTime("newValue").ToUniversalTime());
}
