/// <summary>
/// Set all those properties of this outlook item whose values are different from the
/// equivalent values on this CRM item. Update the synchronisation properties only if some
/// other property has actually changed.
/// </summary>
/// <param name="crmItem">The CRM item from which to take values.</param>
/// <param name="olItem">The Outlook item into which to insert values.</param>
/// <returns>true if anything was changed.</returns>
private void SetOutlookItemPropertiesFromCrmItem(EntryValue crmItem, Outlook.ContactItem olItem)
{
try
{
olItem.FirstName = crmItem.GetValueAsString("first_name");
olItem.LastName = crmItem.GetValueAsString("last_name");
olItem.Email1Address = crmItem.GetValueAsString("email1");
olItem.BusinessTelephoneNumber = crmItem.GetValueAsString("phone_work");
olItem.HomeTelephoneNumber = crmItem.GetValueAsString("phone_home");
olItem.MobileTelephoneNumber = crmItem.GetValueAsString("phone_mobile");
olItem.JobTitle = crmItem.GetValueAsString("title");
olItem.Department = crmItem.GetValueAsString("department");
olItem.BusinessAddressCity = crmItem.GetValueAsString("primary_address_city");
olItem.BusinessAddressCountry = crmItem.GetValueAsString("primary_address_country");
olItem.BusinessAddressPostalCode = crmItem.GetValueAsString("primary_address_postalcode");
olItem.BusinessAddressState = crmItem.GetValueAsString("primary_address_state");
olItem.BusinessAddressStreet = crmItem.GetValueAsString("primary_address_street");
olItem.Body = crmItem.GetValueAsString("description");
if (crmItem.GetValue("account_name") != null)
{
olItem.Account = crmItem.GetValueAsString("account_name");
olItem.CompanyName = crmItem.GetValueAsString("account_name");
}
olItem.BusinessFaxNumber = crmItem.GetValueAsString("phone_fax");
olItem.Title = crmItem.GetValueAsString("salutation");
if (olItem.Sensitivity != Outlook.OlSensitivity.olNormal)
{
Log.Info($"ContactSyncing.SetOutlookItemPropertiesFromCrmItem: setting sensitivity of contact {crmItem.GetValueAsString("first_name")} {crmItem.GetValueAsString("last_name")} ({crmItem.GetValueAsString("email1")}) to normal");
olItem.Sensitivity = Outlook.OlSensitivity.olNormal;
}
EnsureSynchronisationPropertiesForOutlookItem(
olItem,
crmItem.GetValueAsString("date_modified"),
crmItem.GetValueAsString("sync_contact"),
CrmId.Get(crmItem.id));
}
finally
{
this.SaveItem(olItem);
}
}
/// <summary>
/// Return true if this CRM contact should be synchronised with Outlook.
/// </summary>
/// <remarks>
/// If the 'Sync to Outlook' field is set in CRM, we get 'true' as the value of crmItem.sync_contact.
/// But if the field is not set, we do not (or do not reliably) get 'false'. The sync_contact
/// property may have a value of ''.
/// </remarks>
/// <param name="crmItem">The CRM contact.</param>
/// <returns>true if this CRM contact should be synchronised with Outlook.</returns>
private bool ShouldSyncContact(EntryValue crmItem)
{
object val = crmItem.GetValue("sync_contact");
return(Boolean.TrueString.ToLower().Equals(val.ToString().ToLower()));
}
