public int GetLevel1EscalationTimeInMins(int slaid)
{
int varDays = 0;
int varHours = 0;
int VarMins = 0;
int TotalMins = 0;
objLevel1 = objLevel1.Get_By_Slaid(slaid);
if (objLevel1.Slaid != 0)
{
varDays = objLevel1.Days;
varHours = objLevel1.Hours;
VarMins = objLevel1.Min;
TotalMins = (varDays * 24 * 60) + (varHours * 60) + VarMins;
}
return(TotalMins);
}
protected void Level1Escalate()
{
int Slaid = Convert.ToInt32(Request.QueryString[0]);
objLevel1 = objLevel1.Get_By_Slaid(Slaid);
if (objLevel1.Slaid != 0)
{
string varEmail = objLevel1.Emailid;
string[] arrEmail = varEmail.Split(',');
if (arrEmail.Length > 2)
{
selectLevale1.Text = objLevel1.Emailid;
}
else
{
selectLevale1.Text = arrEmail[0].ToString();
}
chkLevel1.Checked = true;
if (objLevel1.Before == true)
{
radio1Level1.Checked = true;
}
else
{
radio2Level1.Checked = true;
}
txtDaysLevel1.Text = Convert.ToString(objLevel1.Days);
drpHoursLevel1.SelectedIndex = objLevel1.Hours;
drpMinlevel1.SelectedIndex = objLevel1.Min;
}
else
{
selectLevale1.Visible = false;
listLevel1.Visible = true;
radio1Level1.Checked = true;
}
}
protected void UpdateLevel1Escalate(int Slaid)
{
EscalateLevel1 obj = new EscalateLevel1();
string varemail = "";
if (radio1Level1.Checked == true)
{
objLevel1.After = false;
objLevel1.Before = true;
}
else
{
objLevel1.After = true;
objLevel1.Before = false;
}
objLevel1.Slaid = Slaid;
for (int i = listLevel1.Items.Count - 1; i >= 0; i--)
{
if (listLevel1.Items[i].Selected == true)
{
varemail = varemail + listLevel1.Items[i].Text + ",";
}
}
objLevel1.Days = Convert.ToInt32(txtDaysLevel1.Text);
objLevel1.Hours = Convert.ToInt32(drpHoursLevel1.SelectedValue);
objLevel1.Min = Convert.ToInt32(drpMinlevel1.SelectedValue);
obj = obj.Get_By_Slaid(Slaid);
if (obj.Slaid != 0)
{
if (varemail == "")
{
varemail = obj.Emailid;
}
objLevel1.Emailid = varemail;
objLevel1.Level1id = obj.Level1id;
objLevel1.Update();
}
else
{
objLevel1.Emailid = varemail;
objLevel1.Insert();
}
}
protected void UpdateLevel1Escalate(int Slaid)
{
EscalateLevel1 obj = new EscalateLevel1();
string varemail = "";
if (radio1Level1.Checked == true)
{
objLevel1.After = false;
objLevel1.Before = true;
}
else
{
objLevel1.After = true;
objLevel1.Before = false;
}
objLevel1.Slaid = Slaid;
for (int i = listLevel1.Items.Count - 1; i >= 0; i--)
{
if (listLevel1.Items[i].Selected == true)
{
varemail = varemail + listLevel1.Items[i].Text + ",";
}
}
objLevel1.Days = Convert.ToInt32(txtDaysLevel1.Text);
objLevel1.Hours = Convert.ToInt32(drpHoursLevel1.SelectedValue);
objLevel1.Min = Convert.ToInt32(drpMinlevel1.SelectedValue);
obj = obj.Get_By_Slaid(Slaid);
if (obj.Slaid != 0)
{
if (varemail == "")
{
varemail = obj.Emailid;
}
objLevel1.Emailid = varemail;
objLevel1.Level1id = obj.Level1id;
objLevel1.Update();
}
else
{
objLevel1.Emailid = varemail;
objLevel1.Insert();
}
}
