public int GetLevel1EscalationTimeInMins(int slaid) { int varDays = 0; int varHours = 0; int VarMins = 0; int TotalMins = 0; objLevel1 = objLevel1.Get_By_Slaid(slaid); if (objLevel1.Slaid != 0) { varDays = objLevel1.Days; varHours = objLevel1.Hours; VarMins = objLevel1.Min; TotalMins = (varDays * 24 * 60) + (varHours * 60) + VarMins; } return(TotalMins); }
protected void Level1Escalate() { int Slaid = Convert.ToInt32(Request.QueryString[0]); objLevel1 = objLevel1.Get_By_Slaid(Slaid); if (objLevel1.Slaid != 0) { string varEmail = objLevel1.Emailid; string[] arrEmail = varEmail.Split(','); if (arrEmail.Length > 2) { selectLevale1.Text = objLevel1.Emailid; } else { selectLevale1.Text = arrEmail[0].ToString(); } chkLevel1.Checked = true; if (objLevel1.Before == true) { radio1Level1.Checked = true; } else { radio2Level1.Checked = true; } txtDaysLevel1.Text = Convert.ToString(objLevel1.Days); drpHoursLevel1.SelectedIndex = objLevel1.Hours; drpMinlevel1.SelectedIndex = objLevel1.Min; } else { selectLevale1.Visible = false; listLevel1.Visible = true; radio1Level1.Checked = true; } }
protected void UpdateLevel1Escalate(int Slaid) { EscalateLevel1 obj = new EscalateLevel1(); string varemail = ""; if (radio1Level1.Checked == true) { objLevel1.After = false; objLevel1.Before = true; } else { objLevel1.After = true; objLevel1.Before = false; } objLevel1.Slaid = Slaid; for (int i = listLevel1.Items.Count - 1; i >= 0; i--) { if (listLevel1.Items[i].Selected == true) { varemail = varemail + listLevel1.Items[i].Text + ","; } } objLevel1.Days = Convert.ToInt32(txtDaysLevel1.Text); objLevel1.Hours = Convert.ToInt32(drpHoursLevel1.SelectedValue); objLevel1.Min = Convert.ToInt32(drpMinlevel1.SelectedValue); obj = obj.Get_By_Slaid(Slaid); if (obj.Slaid != 0) { if (varemail == "") { varemail = obj.Emailid; } objLevel1.Emailid = varemail; objLevel1.Level1id = obj.Level1id; objLevel1.Update(); } else { objLevel1.Emailid = varemail; objLevel1.Insert(); } }