public ActionResult ChatEnd(string chatID)
{
var result = new AjaxReturn();
try
{
if (string.IsNullOrEmpty(chatID))
{
throw new Exception("传入的参数 chatID 不可为空值！");
}
SPhone_Chat entity = SPhone_ChatBLL.GetChat(chatID);
if (entity == null)
{
throw new Exception(String.Format("找不到需要更新的记录！ ChatID：{0}", chatID));
}
entity.UpdateBy = entity.EmployeeID;
entity.ChatEndTime = DateTime.Now;
entity.UpdateTime = DateTime.Now;
SPhone_ChatBLL.Update <SPhone_Chat>(entity);
}
catch (Exception ex)
{
result.SetError(ex.Message);
}
return(Jsonp(result, JsonRequestBehavior.AllowGet));
}
/// <summary>
/// 更新Chat记录
/// </summary>
/// <param name="chatID"></param>
/// <param name="nextQueue"></param>
/// <param name="isMeeting"></param>
/// <param name="jsonMessageData"></param>
/// <returns></returns>
public ActionResult ChatUpdate(string chatID, string nextQueue, int isMeeting, int isRTO, string jsonMessageData)
{
var result = new AjaxReturn();
try
{
if (string.IsNullOrEmpty(chatID))
{
throw new Exception("传入的参数 chatID 不可为空值！");
}
SPhone_Chat entity = SPhone_ChatBLL.GetChat(chatID);
entity.NextQueueName = nextQueue;
entity.IsConference = isMeeting;
entity.IsRTO = isRTO;
entity.ContentText = jsonMessageData;
entity.UpdateBy = entity.EmployeeID;
entity.ChatEndTime = DateTime.Now;
entity.UpdateTime = entity.ChatEndTime;
if (entity == null)
{
throw new Exception(String.Format("找不到需要更新的记录！ ChatID：{0}", chatID));
}
SPhone_ChatBLL.Update <SPhone_Chat>(entity);
}
catch (Exception ex)
{
result.SetError(ex.Message);
}
return(Jsonp(result, JsonRequestBehavior.AllowGet));
}
/// <summary>
/// 更新Chat记录
/// </summary>
/// <param name="chatID"></param>
/// <param name="nextQueue"></param>
/// <param name="isMeeting"></param>
/// <param name="jsonMessageData"></param>
/// <returns></returns>
public ActionResult ChatUpdate(string chatID, string nextQueue, int isMeeting, int isRTO, string jsonMessageData, string chatEndDate, string customerIP, string customerLocation)
{
var result = new AjaxReturn();
try
{
if (string.IsNullOrEmpty(chatID))
{
throw new Exception("传入的参数 chatID 不可为空值！");
}
if (!string.IsNullOrEmpty(jsonMessageData))
{
jsonMessageData = jsonMessageData.Trim('"');
}
DateTime endTime = DateTime.Now;
if (!string.IsNullOrEmpty(chatEndDate))
{
try
{
endTime = DateTime.Parse(chatEndDate.Trim('"'));
}
catch { }
}
//try
//{
// string chatContent = System.Text.Encoding.UTF8.GetString(Convert.FromBase64String(jsonMessageData));
// if (!string.IsNullOrEmpty(chatContent))
// {
// // 获取最后一条，作为chat的结束时间
// }
//}
//catch { }
SPhone_Chat entity = SPhone_ChatBLL.GetChat(chatID);
entity.NextQueueName = nextQueue;
entity.IsConference = isMeeting;
entity.IsRTO = isRTO;
entity.ContentText = jsonMessageData;
entity.UpdateBy = entity.EmployeeID;
entity.ChatEndTime = endTime;
entity.UpdateTime = endTime;
entity.CustomerIP = customerIP;
entity.IPLocation = customerLocation;
if (entity == null)
{
throw new Exception(String.Format("找不到需要更新的记录！ ChatID：{0}", chatID));
}
SPhone_ChatBLL.Update <SPhone_Chat>(entity);
}
catch (Exception ex)
{
result.SetError(ex.Message);
}
return(Jsonp(result, JsonRequestBehavior.AllowGet));
}