public void UpdateTicketState(Ticket ticket, string stateName, string currentState, string state, string stateValue, int quantity = 0)
{
var sv = ticket.GetStateValue(stateName);
if (!string.IsNullOrEmpty(currentState) && sv.State != currentState) return;
if (sv != null && sv.StateName == stateName && sv.StateValue == stateValue && sv.Quantity == quantity && sv.State == state) return;
ticket.SetStateValue(stateName, state, stateValue, quantity);
_applicationState.NotifyEvent(RuleEventNames.TicketStateUpdated,
new
{
Ticket = ticket,
StateName = stateName,
State = state,
StateValue = stateValue,
Quantity = quantity,
TicketState = ticket.GetStateData()
});
}
