/// <summary>
        /// Removes a Page Tagtag association by name from a Web Page.
        /// </summary>
        /// <param name="pageId">The ID of the Web Page whose tags will be affected.</param>
        /// <param name="tagName">
        /// The name of the tag to be dis-associated from the page.
        /// </param>
        /// <remarks>
        /// <para>
        /// This operation may call SaveChanges on this context--please ensure any queued
        /// changes are mananged accordingly.
        /// </para>
        /// </remarks>
        public static void RemoveTagFromWebPageAndSave(this OrganizationServiceContext context, Guid pageId, string tagName)
        {
            if (context.MergeOption == MergeOption.NoTracking)
            {
                throw new ArgumentException("The OrganizationServiceContext.MergeOption cannot be MergeOption.NoTracking.", "context");
            }

            if (string.IsNullOrEmpty(tagName))
            {
                throw new ArgumentException("Can't be null or empty.", "tagName");
            }

            if (pageId == Guid.Empty)
            {
                throw new ArgumentException("Argument must be a non-empty GUID.", "pageId");
            }

            var page = context.CreateQuery("adx_webpage").Single(p => p.GetAttributeValue <Guid>("adx_webpageid") == pageId);

            var tag = context.GetPageTagByName(tagName);

            // If the tag doesn't exist, do nothing
            if (tag == null)
            {
                return;
            }

            context.DeleteLink(page, new Relationship("adx_pagetag_webpage"), tag);
            context.SaveChanges();
        }
        /// <summary>
        /// Removes a Forum Thread Tag tag association by name from a Forum Thread.
        /// </summary>
        /// <param name="threadId">The ID of the Forum Thread whose tags will be affected.</param>
        /// <param name="tagName">
        /// The name of the tag to be dis-associated with from the thread.
        /// </param>
        /// <remarks>
        /// <para>
        /// This operation may call SaveChanges on this context--please ensure any queued
        /// changes are mananged accordingly.
        /// </para>
        /// </remarks>
        public static void RemoveTagFromForumThreadAndSave(this OrganizationServiceContext context, Guid threadId, string tagName)
        {
            if (context.MergeOption == MergeOption.NoTracking)
            {
                throw new ArgumentException("The OrganizationServiceContext.MergeOption cannot be MergeOption.NoTracking.", "context");
            }

            if (string.IsNullOrEmpty(tagName))
            {
                throw new ArgumentException("Can't be null or empty.", "tagName");
            }

            if (threadId == Guid.Empty)
            {
                throw new ArgumentException("Argument must be a non-empty GUID.", "threadId");
            }

            var thread = context.CreateQuery("adx_communityforumthread").Single(e => e.GetAttributeValue <Guid>("adx_communityforumthreadid") == threadId);

            var tag = GetForumThreadTagByName(context, tagName);

            // If the tag doesn't exist, do nothing
            if (tag == null)
            {
                return;
            }

            context.DeleteLink(thread, "adx_forumthreadtag_forumthread", tag);
            context.SaveChanges();
        }
示例#3
0
        public void DeleteLink(Entity source, Relationship relationship, Entity target)
        {
            if (!service.IsAttached(source))
            {
                service.Attach(source);
            }

            if (!service.IsAttached(target))
            {
                service.Attach(target);
            }

            service.DeleteLink(source, relationship, target);
        }
示例#4
0
        /// <summary>
        /// This method first connects to the Organization service and creates the
        /// OrganizationServiceContext. Then, several entity creation and relationship
        /// operations are performed.
        /// </summary>
        /// <param name="serverConfig">Contains server connection information.</param>
        /// <param name="promptforDelete">When True, the user will be prompted to delete all
        /// created entities.</param>
        public void Run(ServerConnection.Configuration serverConfig, bool promptforDelete)
        {
            try
            {
                //<snippetBasicContextExamples1>
                // Connect to the Organization service.
                // The using statement assures that the service proxy will be properly disposed.
                using (_serviceProxy = new OrganizationServiceProxy(serverConfig.OrganizationUri, serverConfig.HomeRealmUri,
                                                                    serverConfig.Credentials, serverConfig.DeviceCredentials))
                {
                    // This statement is required to enable early-bound type support.
                    _serviceProxy.EnableProxyTypes();

                    _service = (IOrganizationService)_serviceProxy;

                    CreateRequiredRecords();

                    // The OrganizationServiceContext is an object that wraps the service
                    // proxy and allows creating/updating multiple records simultaneously.
                    _orgContext = new OrganizationServiceContext(_service);

                    // Create a new contact called Mary Kay Andersen.
                    var contact = new Contact()
                    {
                        FirstName                = "Mary Kay",
                        LastName                 = "Andersen",
                        Address1_Line1           = "23 Market St.",
                        Address1_City            = "Sammamish",
                        Address1_StateOrProvince = "MT",
                        Address1_PostalCode      = "99999",
                        Telephone1               = "12345678",
                        EMailAddress1            = "*****@*****.**",
                        Id = Guid.NewGuid()
                    };
                    _contactId = contact.Id;
                    _orgContext.AddObject(contact);
                    Console.Write("Instantiating contact, ");

                    // Create an account called Contoso.
                    var account = new Account()
                    {
                        Name          = "Contoso",
                        Address1_City = "Redmond",
                        // set the account category to 'Preferred Customer'
                        AccountCategoryCode = new OptionSetValue(1),
                        LastUsedInCampaign  = DateTime.Now,
                        MarketCap           = new Money(120000),
                        DoNotEMail          = true,
                        Description         = "Contoso is a fictional company!",
                        Id = Guid.NewGuid(),
                    };
                    _accountId = account.Id;
                    Console.Write("instantiating account, ");

                    // Set Mary Kay Andersen as the primary contact
                    _orgContext.AddRelatedObject(
                        contact,
                        new Relationship("account_primary_contact"),
                        account);
                    SaveChangesHelper(contact, account);
                    Console.WriteLine("and creating both records in CRM.");

                    // Remove the primary contact value from Mary Kay Andersen
                    _orgContext.Attach(contact);
                    _orgContext.DeleteLink(
                        contact,
                        new Relationship("account_primary_contact"),
                        account);
                    SaveChangesHelper(contact, account);
                    Console.Write("Removing primary contact status, ");

                    // Add Mary Kay Andersen to the contact list for the account Contoso.
                    _orgContext.Attach(account);
                    _orgContext.Attach(contact);
                    _orgContext.AddLink(
                        account,
                        new Relationship("contact_customer_accounts"),
                        contact);
                    SaveChangesHelper(contact, account);
                    Console.WriteLine("and adding contact to account's contact list.");

                    // Add a note with a document attachment to the contact's record.
                    var attachment = File.OpenRead("sample.txt");
                    var data       = new byte[attachment.Length];
                    attachment.Read(data, 0, (int)attachment.Length);

                    var note = new Annotation()
                    {
                        Subject      = "Note subject...",
                        NoteText     = "Note Details....",
                        DocumentBody = Convert.ToBase64String(data),
                        FileName     = Path.GetFileName(attachment.Name),
                        MimeType     = "text/plain",
                        Id           = Guid.NewGuid(),
                        // Associate the note to the contact.
                        ObjectId       = contact.ToEntityReference(),
                        ObjectTypeCode = Contact.EntityLogicalName
                    };
                    _annotationId = note.Id;
                    Console.Write("Instantiating a note, ");
                    _orgContext.AddObject(note);
                    _orgContext.Attach(contact);
                    // Set the contact as the Regarding attribute of the note.
                    _orgContext.AddLink(
                        contact,
                        new Relationship("Contact_Annotation"),
                        note);
                    SaveChangesHelper(note, contact);
                    Console.WriteLine("creating the note in CRM and linking to contact.");

                    // Change the owning user of the contact Mary Kay Andersen
                    // Find a user with an email address of "*****@*****.**"
                    var newOwner = (from u in _orgContext.CreateQuery <SystemUser>()
                                    where u.InternalEMailAddress == "*****@*****.**"
                                    select u).Single();
                    AssignRequest assignRequest = new AssignRequest()
                    {
                        Target   = contact.ToEntityReference(),
                        Assignee = newOwner.ToEntityReference()
                    };
                    _orgContext.Execute(assignRequest);
                    Console.WriteLine("Changing ownership of contact record.");

                    // Create a new price list called Retail Price List.
                    var priceList = new PriceLevel()
                    {
                        Name        = "Retail Price List",
                        BeginDate   = DateTime.Now,
                        EndDate     = DateTime.Now,
                        Description = "Contoso's primary pricelist.",
                        Id          = Guid.NewGuid()
                    };
                    _priceLevelId = priceList.Id;
                    _orgContext.AddObject(priceList);
                    Console.Write("Instantiating price list ");

                    // Create a new product called Widget A.
                    var newProduct = new Product()
                    {
                        Name             = "Widget A",
                        Description      = "Industrial widget for hi-tech industries",
                        ProductStructure = new OptionSetValue(1), // 1 = Product
                        QuantityOnHand   = 2,
                        ProductNumber    = "WIDG-A",
                        Price            = new Money(decimal.Parse("12.50")),
                        QuantityDecimal  = 2, // Sets the Decimals Supported value
                        Id = Guid.NewGuid(),
                        DefaultUoMScheduleId = new EntityReference(
                            UoMSchedule.EntityLogicalName,
                            _orgContext.CreateQuery <UoMSchedule>().First().Id),
                        DefaultUoMId = new EntityReference(
                            UoM.EntityLogicalName,
                            _orgContext.CreateQuery <UoM>().First().Id)
                    };
                    _productId = newProduct.Id;
                    _orgContext.AddObject(newProduct);
                    Console.WriteLine("and product.");
                    SaveChangesHelper(priceList, newProduct);

                    // Add Widget A to the Retail Price List.
                    var priceLevelProduct = new ProductPriceLevel()
                    {
                        ProductId    = newProduct.ToEntityReference(),
                        UoMId        = newProduct.DefaultUoMId,
                        Amount       = new Money(decimal.Parse("12.50")),
                        PriceLevelId = priceList.ToEntityReference(),
                        Id           = Guid.NewGuid()
                    };
                    _productPriceLevelId = priceLevelProduct.Id;
                    _orgContext.AddObject(priceLevelProduct);
                    Console.Write("Associating product to price list, ");

                    // Publish the product
                    SetStateRequest publishRequest = new SetStateRequest
                    {
                        EntityMoniker = newProduct.ToEntityReference(),
                        State         = new OptionSetValue((int)ProductState.Active),
                        Status        = new OptionSetValue(1)
                    };
                    _serviceProxy.Execute(publishRequest);
                    Console.WriteLine("and publishing the product.");


                    // Create a new quote for Contoso.
                    var newQuote = new Quote()
                    {
                        Name = "Quotation for Contoso",
                        // Sets the pricelist to the one we've just created
                        PriceLevelId = priceList.ToEntityReference(),
                        Id           = Guid.NewGuid(),
                        CustomerId   = account.ToEntityReference()
                    };
                    _quoteId = newQuote.Id;
                    _orgContext.AddObject(newQuote);
                    _orgContext.Attach(account);
                    _orgContext.AddLink(
                        newQuote,
                        new Relationship("quote_customer_accounts"),
                        account);
                    Console.Write("Instantiating a quote, ");

                    // Add a quote product to this quote.
                    var quoteProduct = new QuoteDetail()
                    {
                        ProductId = newProduct.ToEntityReference(),
                        Quantity  = 1,
                        QuoteId   = newQuote.ToEntityReference(),
                        UoMId     = newProduct.DefaultUoMId,
                        Id        = Guid.NewGuid()
                    };
                    _quoteDetailId = quoteProduct.Id;
                    _orgContext.AddObject(quoteProduct);
                    Console.WriteLine("and adding product to quote.");

                    // Create a sales opportunity with Contoso.
                    var oppty = new Opportunity()
                    {
                        Name = "Interested in Widget A",
                        EstimatedCloseDate        = DateTime.Now.AddDays(30.0),
                        EstimatedValue            = new Money(decimal.Parse("300000.00")),
                        CloseProbability          = 25,                    // 25% probability of closing this deal
                        IsRevenueSystemCalculated = false,                 // user-calculated revenue
                        OpportunityRatingCode     = new OptionSetValue(2), // warm
                        CustomerId = account.ToEntityReference(),
                        Id         = Guid.NewGuid()
                    };
                    _opportunityId = oppty.Id;
                    _orgContext.AddObject(oppty);
                    Console.Write("Instantiating opportunity, ");
                    //_orgContext.AddLink(
                    //    oppty,
                    //    new Relationship("opportunity_customer_accounts"),
                    //    account);
                    SaveChangesHelper(priceList, newQuote, newProduct, priceLevelProduct,
                                      quoteProduct, oppty, account);
                    Console.WriteLine("and creating all records in CRM.");

                    // Associate quote to contact, which adds the Contact record in the
                    // "Other Contacts" section of a Quote record.
                    _orgContext.Attach(contact);
                    _orgContext.Attach(newQuote);
                    _orgContext.AddLink(
                        contact,
                        new Relationship("contactquotes_association"),
                        newQuote);
                    SaveChangesHelper(contact, newQuote);
                    Console.WriteLine("Associating contact and quote.");

                    // Create a case for Mary Kay Andersen.
                    var serviceRequest = new Incident()
                    {
                        Title          = "Problem with Widget B",
                        PriorityCode   = new OptionSetValue(1), // 1 = High
                        CaseOriginCode = new OptionSetValue(1), // 1 = Phone
                        CaseTypeCode   = new OptionSetValue(2), // 2 = Problem
                        SubjectId      =
                            new EntityReference(
                                Subject.EntityLogicalName,
                                _orgContext.CreateQuery <Subject>()
                                .First().Id),                     // use the default subject
                        Description = "Customer can't switch the product on.",
                        FollowupBy  = DateTime.Now.AddHours(3.0), // follow-up in 3 hours
                        CustomerId  = contact.ToEntityReference(),
                        Id          = Guid.NewGuid()
                    };
                    _incidentId = serviceRequest.Id;
                    _orgContext.AddObject(serviceRequest);
                    _orgContext.Attach(contact);
                    _orgContext.AddLink(
                        serviceRequest,
                        new Relationship("incident_customer_contacts"),
                        contact);
                    SaveChangesHelper(serviceRequest, contact);
                    Console.WriteLine("Creating service case for contact.");

                    // Deactivate the Mary Kay Andersen contact record.
                    SetStateRequest setInactiveRequest = new SetStateRequest
                    {
                        EntityMoniker = contact.ToEntityReference(),
                        State         = new OptionSetValue((int)ContactState.Inactive),
                        Status        = new OptionSetValue(2)
                    };
                    _orgContext.Execute(setInactiveRequest);
                    Console.WriteLine("Deactivating the contact record.");

                    DeleteRequiredRecords(promptforDelete);
                }
                //</snippetBasicContextExamples1>
            }

            // Catch any service fault exceptions that Microsoft Dynamics CRM throws.
            catch (FaultException <Microsoft.Xrm.Sdk.OrganizationServiceFault> )
            {
                // You can handle an exception here or pass it back to the calling method.
                throw;
            }
        }
示例#5
0
        /// <summary>
        /// This method first connects to the Organization service and creates the
        /// OrganizationServiceContext. Then, several entity creation and relationship
        /// operations are performed.
        /// </summary>
        /// <param name="serverConfig">Contains server connection information.</param>
        /// <param name="promptforDelete">When True, the user will be prompted to delete all
        /// created entities.</param>
        public void Run(ServerConnection.Configuration serverConfig, bool promptforDelete)
        {
            try
            {
                //<snippetBasicContextExamples1>
                // Connect to the Organization service. 
                // The using statement assures that the service proxy will be properly disposed.
                using (_serviceProxy = new OrganizationServiceProxy(serverConfig.OrganizationUri, serverConfig.HomeRealmUri,
                                                                     serverConfig.Credentials, serverConfig.DeviceCredentials))
                {
                    // This statement is required to enable early-bound type support.
                    _serviceProxy.EnableProxyTypes();

                    _service = (IOrganizationService)_serviceProxy;
                    
                    CreateRequiredRecords();

                    // The OrganizationServiceContext is an object that wraps the service
                    // proxy and allows creating/updating multiple records simultaneously.
                    _orgContext = new OrganizationServiceContext(_service);

                    // Create a new contact called Mary Kay Andersen.
                    var contact = new Contact()
                    {
                        FirstName = "Mary Kay",
                        LastName = "Andersen",
                        Address1_Line1 = "23 Market St.",
                        Address1_City = "Sammamish",
                        Address1_StateOrProvince = "MT",
                        Address1_PostalCode = "99999",
                        Telephone1 = "12345678",
                        EMailAddress1 = "*****@*****.**",
                        Id = Guid.NewGuid()
                    };
                    _contactId = contact.Id;
                    _orgContext.AddObject(contact);
                    Console.Write("Instantiating contact, ");

                    // Create an account called Contoso.
                    var account = new Account()
                    {
                        Name = "Contoso",
                        Address1_City = "Redmond",
                        // set the account category to 'Preferred Customer'
                        AccountCategoryCode = new OptionSetValue(1), 
                        LastUsedInCampaign = DateTime.Now,
                        MarketCap = new Money(120000),
                        DoNotEMail = true,
                        Description = "Contoso is a fictional company!",
                        Id = Guid.NewGuid(),
                    };
                    _accountId = account.Id;
                    Console.Write("instantiating account, ");

                    // Set Mary Kay Andersen as the primary contact
                    _orgContext.AddRelatedObject(
                        contact,
                        new Relationship("account_primary_contact"),
                        account);
                    SaveChangesHelper(contact, account);
                    Console.WriteLine("and creating both records in CRM.");

                    // Remove the primary contact value from Mary Kay Andersen
                    _orgContext.Attach(contact);
                    _orgContext.DeleteLink(
                        contact,
                        new Relationship("account_primary_contact"),
                        account);
                    SaveChangesHelper(contact, account);
                    Console.Write("Removing primary contact status, ");

                    // Add Mary Kay Andersen to the contact list for the account Contoso.
                    _orgContext.Attach(account);
                    _orgContext.Attach(contact);
                    _orgContext.AddLink(
                        account,
                        new Relationship("contact_customer_accounts"),
                        contact);
                    SaveChangesHelper(contact, account);
                    Console.WriteLine("and adding contact to account's contact list.");

                    // Add a note with a document attachment to the contact's record.
                    var attachment = File.OpenRead("sample.txt");
                    var data = new byte[attachment.Length];
                    attachment.Read(data, 0, (int)attachment.Length);

                    var note = new Annotation()
                    {
                        Subject = "Note subject...",
                        NoteText = "Note Details....",
                        DocumentBody = Convert.ToBase64String(data),
                        FileName = Path.GetFileName(attachment.Name),
                        MimeType = "text/plain",
                        Id = Guid.NewGuid(),
                        // Associate the note to the contact.
                        ObjectId = contact.ToEntityReference(),
                        ObjectTypeCode = Contact.EntityLogicalName
                    };
                    _annotationId = note.Id;
                    Console.Write("Instantiating a note, ");
                    _orgContext.AddObject(note);
                    _orgContext.Attach(contact);
                    // Set the contact as the Regarding attribute of the note.
                    _orgContext.AddLink(
                        contact,
                        new Relationship("Contact_Annotation"),
                        note);
                    SaveChangesHelper(note, contact);
                    Console.WriteLine("creating the note in CRM and linking to contact.");

                    // Change the owning user of the contact Mary Kay Andersen
                    // Find a user with an email address of "*****@*****.**"
                    var newOwner = (from u in _orgContext.CreateQuery<SystemUser>()
                                    where u.InternalEMailAddress == "*****@*****.**"
                                    select u).Single();
                    AssignRequest assignRequest = new AssignRequest()
                    {
                        Target = contact.ToEntityReference(),
                        Assignee = newOwner.ToEntityReference()
                    };
                    _orgContext.Execute(assignRequest);
                    Console.WriteLine("Changing ownership of contact record.");

                    // Create a new price list called Retail Price List.
                    var priceList = new PriceLevel()
                    {
                        Name = "Retail Price List",
                        BeginDate = DateTime.Now,
                        EndDate = DateTime.Now,
                        Description = "Contoso's primary pricelist.",
                        Id = Guid.NewGuid()
                    };
                    _priceLevelId = priceList.Id;
                    _orgContext.AddObject(priceList);
                    Console.Write("Instantiating price list ");
                    
                    // Create a new product called Widget A.
                    var newProduct = new Product()
                    {
                        Name = "Widget A",
                        Description = "Industrial widget for hi-tech industries",
                        ProductStructure = new OptionSetValue(1), // 1 = Product
                        QuantityOnHand = 2,
                        ProductNumber = "WIDG-A",
                        Price = new Money(decimal.Parse("12.50")),
                        QuantityDecimal = 2, // Sets the Decimals Supported value
                        Id = Guid.NewGuid(),
                        DefaultUoMScheduleId = new EntityReference(
                                UoMSchedule.EntityLogicalName,
                                _orgContext.CreateQuery<UoMSchedule>().First().Id),
                        DefaultUoMId = new EntityReference(
                                UoM.EntityLogicalName,
                                _orgContext.CreateQuery<UoM>().First().Id)
                    };
                    _productId = newProduct.Id;
                    _orgContext.AddObject(newProduct);
                    Console.WriteLine("and product.");
                    SaveChangesHelper(priceList, newProduct);

                    // Add Widget A to the Retail Price List.
                    var priceLevelProduct = new ProductPriceLevel()
                    {
                        ProductId = newProduct.ToEntityReference(),
                        UoMId = newProduct.DefaultUoMId,
                        Amount = new Money(decimal.Parse("12.50")),
                        PriceLevelId = priceList.ToEntityReference(),
                        Id = Guid.NewGuid()
                    };
                    _productPriceLevelId = priceLevelProduct.Id;
                    _orgContext.AddObject(priceLevelProduct);
                    Console.Write("Associating product to price list, ");

                    // Publish the product
                    SetStateRequest publishRequest = new SetStateRequest
                    {
                        EntityMoniker = newProduct.ToEntityReference(),
                        State = new OptionSetValue((int)ProductState.Active),
                        Status = new OptionSetValue(1)
                    };
                    _serviceProxy.Execute(publishRequest);
                    Console.WriteLine("and publishing the product.");
                    

                    // Create a new quote for Contoso.
                    var newQuote = new Quote()
                    {
                        Name = "Quotation for Contoso",
                        // Sets the pricelist to the one we've just created
                        PriceLevelId = priceList.ToEntityReference(),
                        Id = Guid.NewGuid(),
                        CustomerId = account.ToEntityReference()
                    };
                    _quoteId = newQuote.Id;
                    _orgContext.AddObject(newQuote);
                    _orgContext.Attach(account);
                    _orgContext.AddLink(
                        newQuote,
                        new Relationship("quote_customer_accounts"),
                        account);
                    Console.Write("Instantiating a quote, ");

                    // Add a quote product to this quote.
                    var quoteProduct = new QuoteDetail()
                    {
                        ProductId = newProduct.ToEntityReference(),
                        Quantity = 1,
                        QuoteId = newQuote.ToEntityReference(),
                        UoMId = newProduct.DefaultUoMId,
                        Id = Guid.NewGuid()
                    };
                    _quoteDetailId = quoteProduct.Id;
                    _orgContext.AddObject(quoteProduct);
                    Console.WriteLine("and adding product to quote.");

                    // Create a sales opportunity with Contoso.
                    var oppty = new Opportunity()
                    {
                        Name = "Interested in Widget A",
                        EstimatedCloseDate = DateTime.Now.AddDays(30.0),
                        EstimatedValue = new Money(decimal.Parse("300000.00")),
                        CloseProbability = 25, // 25% probability of closing this deal
                        IsRevenueSystemCalculated = false, // user-calculated revenue
                        OpportunityRatingCode = new OptionSetValue(2), // warm
                        CustomerId = account.ToEntityReference(),
                        Id = Guid.NewGuid()
                    };
                    _opportunityId = oppty.Id;
                    _orgContext.AddObject(oppty);
                    Console.Write("Instantiating opportunity, ");
                    //_orgContext.AddLink(
                    //    oppty,
                    //    new Relationship("opportunity_customer_accounts"),
                    //    account);
                    SaveChangesHelper(priceList, newQuote, newProduct, priceLevelProduct,
                        quoteProduct, oppty, account);
                    Console.WriteLine("and creating all records in CRM.");

                    // Associate quote to contact, which adds the Contact record in the
                    // "Other Contacts" section of a Quote record.
                    _orgContext.Attach(contact);
                    _orgContext.Attach(newQuote);
                    _orgContext.AddLink(
                        contact,
                        new Relationship("contactquotes_association"),
                        newQuote);
                    SaveChangesHelper(contact, newQuote);
                    Console.WriteLine("Associating contact and quote.");

                    // Create a case for Mary Kay Andersen.                     
                    var serviceRequest = new Incident()
                    {
                        Title = "Problem with Widget B",
                        PriorityCode = new OptionSetValue(1), // 1 = High
                        CaseOriginCode = new OptionSetValue(1), // 1 = Phone
                        CaseTypeCode = new OptionSetValue(2), // 2 = Problem
                        SubjectId =
                            new EntityReference(
                                Subject.EntityLogicalName,
                                _orgContext.CreateQuery<Subject>()
                                    .First().Id),  // use the default subject
                        Description = "Customer can't switch the product on.",
                        FollowupBy = DateTime.Now.AddHours(3.0), // follow-up in 3 hours
                        CustomerId = contact.ToEntityReference(),
                        Id = Guid.NewGuid()
                    };
                    _incidentId = serviceRequest.Id;
                    _orgContext.AddObject(serviceRequest);
                    _orgContext.Attach(contact);
                    _orgContext.AddLink(
                        serviceRequest,
                        new Relationship("incident_customer_contacts"),
                        contact);
                    SaveChangesHelper(serviceRequest, contact);
                    Console.WriteLine("Creating service case for contact.");

                    // Deactivate the Mary Kay Andersen contact record.
                    SetStateRequest setInactiveRequest = new SetStateRequest
                    {
                        EntityMoniker = contact.ToEntityReference(),
                        State = new OptionSetValue((int)ContactState.Inactive),
                        Status = new OptionSetValue(2)
                    };
                    _orgContext.Execute(setInactiveRequest);
                    Console.WriteLine("Deactivating the contact record.");

                    DeleteRequiredRecords(promptforDelete);
                }
                //</snippetBasicContextExamples1>
            }

            // Catch any service fault exceptions that Microsoft Dynamics CRM throws.
            catch (FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault>)
            {
                // You can handle an exception here or pass it back to the calling method.
                throw;
            }
        }