public void GetComplainDetails(int ComplainID)
{
try
{
dynamic dt = objBSS.GetComplainDetailByComplainID(ComplainID);
if (dt.Rows.Count > 0)
{
//tbTicketNo.Text = dt.Rows(0)("TicketNo");
tbComplainTicketNo.Text = dt.Rows[0]["TicketNo"];
tbComplainLoggedBy.Text = dt.Rows[0]["LoggedBy"];
ComplainStatusID = dt.Rows[0]["ComplaintStatusID"];
TicketTypeID = dt.Rows[0]["TicketTypeID"];
tbRemarks.Text = dt.Rows[0]["Remarks"];
int SignUpId = dt.Rows[0]["SignUpID"];
dtSolving.SelectedDate = new DateTime(DateTime.Now.Year, DateTime.Now.Month, DateTime.Now.Day, DateTime.Now.Hour, DateTime.Now.Minute, DateTime.Now.Second);
if ((TicketTypeID.Equals(6)) & (Convert.ToInt32(Session["DepartmentID"]).Equals(1) || Convert.ToInt32(Session["DepartmentID"]).Equals(58) || Convert.ToInt32(Session["DepartmentID"]).Equals(59) || Convert.ToInt32(Session["DepartmentID"]).Equals(60)))
{
DataTable dt_DeplDet = objBSS.GetCircuitDeploymentDetatils(SignUpId);
if (dt_DeplDet.Rows.Count > 0)
{
txtJoinName.Text = dt_DeplDet.Rows[0]["JoinName"].ToString();
txtTubeNameFromCustomer.Text = dt_DeplDet.Rows[0]["TubeNameFromCustomer"].ToString();
txtCoreColorFromCustomer.Text = dt_DeplDet.Rows[0]["CoreColorFromCustomer"].ToString();
txtTubeNameFromNode.Text = dt_DeplDet.Rows[0]["TubeNameFromNode"].ToString();
txtCoreColorFromNode.Text = dt_DeplDet.Rows[0]["CoreColorFromNode"].ToString();
txtCutDistance.Text = dt_DeplDet.Rows[0]["CutDistance"].ToString();
}
pnlFiberDetails.Visible = true;
}
else
{
pnlFiberDetails.Visible = false;
}
if (TicketTypeID == 6)
{
cbCheckAll.Enabled = false;
}
//if (ComplainStatusID == 5 | ComplainStatusID == 1)
if (ComplainStatusID.Equals(5) || ComplainStatusID.Equals(1))
{
btnUpdate.Visible = false;
}
//else
//{
// btnUpdate.Visible = true;
//}
tbComplainStatus.Text = dt.Rows[0]["ComplainStatus"];
cmbAssignedDepartment.SelectedValue = "61";
objBL.LoadProblemDignosedAt(cmbProblemDiagnosedat, Convert.ToInt32(cmbAssignedDepartment.SelectedValue));
objBL.LoadReasonOutage(cmbReasonofOutage, 0, 0, Convert.ToInt32(cmbAssignedDepartment.SelectedValue), 1, Convert.ToInt32(Session["UserID"]));
tbComplaintReceivedDT.Text = Convert.ToString(dt.Rows[0]["ComplaintReceivedDate"]);
AppDomain.CurrentDomain.SetData("LastUpdatedDate", Convert.ToDateTime(dt.Rows[0]["LastUpdatedDate"]));
tbRemarks.Text = dt.Rows[0]["Remarks"];
//ComplainStatusID = 1;
if (ComplainStatusID.Equals(1) || ComplainStatusID.Equals(5))
{
//tbPersonSolvingComplain.Text = dt.Rows[0]["PersonSolving"];
dtSolving.SelectedDate = new DateTime(DateTime.Now.Year, DateTime.Now.Month, DateTime.Now.Day, 5, 30, 0);
cmbProblemDiagnosedat.SelectedValue = Convert.ToString(dt.Rows[0]["ProblemDignoseEndID"]);
cmbReasonofOutage.SelectedValue = Convert.ToString(dt.Rows[0]["ReasonOutageID"]);
if (dt.Rows[0]["FCR"] == "True")
{
rbFCRYes.Checked = true;
}
else
{
rbFCRNo.Checked = true;
}
tbCauses.Text = dt.Rows[0]["Dignose_Causes"];
tbRootCauseAnalysis.Text = dt.Rows[0]["Dignose_RootCauseAnalysis"];
tbPreventiveMeasures.Text = dt.Rows[0]["Dignose_PreventativeMeasureTake"];
cmbLastMileInfra.SelectedValue = Convert.ToString(dt.Rows[0]["LastMileInfraID"]);
}
}
}
catch (Exception ex)
{
throw ex;
}
}
