public void UpdateUnNamedRequest(int _requestid, string _name)
{
int intProject = GetProjectNumber(_requestid);
if (intProject < 1)
{
ServiceRequests oServiceRequest = new ServiceRequests(user, dsn);
if (oServiceRequest.Get(_requestid, "name") == "")
{
oServiceRequest.Update(_requestid, _name);
}
}
}
public void Cancel(int _requestid)
{
ServiceRequests oServiceRequest = new ServiceRequests(user, dsn);
Projects oProject = new Projects(user, dsn);
oServiceRequest.DeleteAll(_requestid);
int intProject = GetProjectNumber(_requestid);
DataSet ds = Gets(intProject);
if (ds.Tables[0].Rows.Count == 0)
{
oProject.Delete(intProject);
}
}
public string GetBody(int _requestid, int _itemid, int _number, int _serviceid, int _rrid, int _rr_workflowid, string _se_dsn, int _environment, string _dsn_asset, string _dsn_ip)
{
string strView = "";
Applications oApplication = new Applications(user, dsn);
RequestItems oRequestItem = new RequestItems(user, dsn);
ResourceRequest oResourceRequest = new ResourceRequest(user, dsn);
Users oUser = new Users(user, dsn);
Services oService = new Services(user, dsn);
Variables oVariable = new Variables(_environment);
Functions oFunction = new Functions(0, dsn, _environment);
Requests oRequest = new Requests(user, dsn);
Projects oProject = new Projects(user, dsn);
ServiceRequests oServiceRequest = new ServiceRequests(user, dsn);
ServiceEditor oServiceEditor = new ServiceEditor(user, _se_dsn);
Servers oServer = new Servers(user, dsn);
Workstations oWorkstation = new Workstations(user, dsn);
AssetOrder oAssetOrder = new AssetOrder(user, dsn, _dsn_asset, _environment);
AssetSharedEnvOrder oAssetSharedEnvOrder = new AssetSharedEnvOrder(user, dsn, _dsn_asset, _environment);
PNCTasks oPNCTask = new PNCTasks(user, dsn);
TSM oTSM = new TSM(user, dsn);
StatusLevels oStatusLevel = new StatusLevels();
DataSet dsRR = oResourceRequest.GetRequestService(_requestid, _serviceid, _number);
if (dsRR.Tables[0].Rows.Count > 0)
{
if (_rrid == 0)
{
Int32.TryParse(dsRR.Tables[0].Rows[0]["parent"].ToString(), out _rrid);
}
if (_rr_workflowid == 0)
{
Int32.TryParse(dsRR.Tables[0].Rows[0]["id"].ToString(), out _rr_workflowid);
}
}
// Workflow
string strWorkflowName = "";
int intProject = oRequest.GetProjectNumber(_requestid);
if (intProject > 0)
{
strView += "<tr><td valign=\"top\"><b>Project Name:</b></td>";
strView += "<td colspan=\"40\">" + oProject.Get(intProject, "name") + "</td></tr>";
strView += "<tr><td valign=\"top\"><b>Project Number:</b></td>";
strView += "<td>" + "<a href=\"" + oRequest.GetDataPointLink(_requestid, _environment) + "\" target=\"_blank\">" + oProject.Get(intProject, "number") + "</a></td></tr>";
}
else
{
string strTaskName = "N/A";
if (_rr_workflowid > 0)
{
strTaskName = oResourceRequest.GetWorkflow(_rr_workflowid, "name").Trim();
}
if ((strTaskName == "" || strTaskName == "N/A") && _rrid > 0)
{
strTaskName = oResourceRequest.Get(_rrid, "name").Trim();
}
if ((strTaskName == "" || strTaskName == "N/A") && _requestid > 0)
{
strTaskName = oServiceRequest.Get(_requestid, "name").Trim();
}
strView += "<tr><td valign=\"top\"><b>Task Name:</b></td>";
strView += "<td colspan=\"40\">" + strTaskName + "</td></tr>";
}
strView += "<tr><td valign=\"top\"><b>Task Number:</b></td>";
strView += "<td>" + "<a href=\"javascript:void(0);\" class=\"lookup\" onclick=\"OpenNewWindowMenu('/datapoint/service/resource.aspx?id=" + oFunction.encryptQueryString(_rrid.ToString()) + "', '800', '600');\">CVT" + _requestid.ToString() + "-" + _serviceid.ToString() + "-" + _number.ToString() + "</a></td></tr>";
//strWorkflowName += "<td>" + "<a href=\"javascript:void(0);\" class=\"lookup\" onclick=\"OpenNewWindowMenu('" + oRequest.GetDataPointLink(_requestid, _environment) + "', '800', '600');\">CVT" + _requestid.ToString() + "</a></td>";
string strWorkflowRequested = "";
string strWorkflowCreated = "";
string strWorkflowService = "";
string strWorkflowDepartment = "";
string strWorkflowResources = "";
string strWorkflowStatus = "";
string strWorkflowComments = "";
int intStatus = 0;
// Requested
strWorkflowRequested += "<td valign=\"top\"><b>Requested By:</b></td>";
int intRequestor = oRequest.GetUser(_requestid);
int intRequestorManager = 0;
Int32.TryParse(oUser.Get(intRequestor, "manager"), out intRequestorManager);
Int32.TryParse(oResourceRequest.Get(_rrid, "status"), out intStatus);
strWorkflowRequested += "<td>" + oUser.GetFullName(intRequestor) + " (" + oUser.GetName(intRequestor) + ")" + "</td>";
strWorkflowCreated += "<td valign=\"top\"><b>Created On:</b></td>";
if (_rrid > 0)
{
strWorkflowCreated += "<td>" + DateTime.Parse(oResourceRequest.Get(_rrid, "created")).ToLongDateString() + "</td>";
}
else
{
strWorkflowCreated += "<td>" + DateTime.Parse(oRequest.Get(_requestid, "created")).ToLongDateString() + "</td>";
}
// Service
strWorkflowService += "<td valign=\"top\"><b>Service:</b></td>";
if (_serviceid == 0)
{
strWorkflowService += "<td>" + oRequestItem.GetItem(_itemid, "service_title") + "</td>";
}
else
{
strWorkflowService += "<td>" + oService.GetName(_serviceid) + "</td>";
}
// Department
strWorkflowDepartment += "<td valign=\"top\"><b>Department:</b></td>";
strWorkflowDepartment += "<td>" + oApplication.Get(oRequestItem.GetItemApplication(_itemid), "service_title") + "</td>";
// Resources
string strApprovers = "";
DataSet dsApprovals = oResourceRequest.GetApprovals(_requestid, _serviceid, _number);
foreach (DataRow drApprover in dsApprovals.Tables[0].Rows)
{
int intApprover = Int32.Parse(drApprover["userid"].ToString());
if (drApprover["approved"].ToString() == "" && drApprover["denied"].ToString() == "")
{
if (strApprovers != "")
{
strApprovers += "\\n";
}
strApprovers += oUser.GetFullName(intApprover) + " (" + oUser.GetName(intApprover) + ")";
}
}
bool boolAutomated = (oService.Get(_serviceid, "automate") == "1");
if (boolAutomated == false)
{
DataSet dsReqForm = oRequestItem.GetForm(_requestid, _serviceid, _itemid, _number);
if (dsReqForm.Tables[0].Rows.Count > 0)
{
boolAutomated = (dsReqForm.Tables[0].Rows[0]["automated"].ToString() == "1" ? true : false);
}
}
strWorkflowResources += "<td valign=\"top\"><b>Assigned:</b></td>";
strWorkflowStatus += "<td><b>Status:</b></td>";
if (boolAutomated == true)
{
strWorkflowResources += "<td valign=\"top\">---</td>";
intStatus = (int)ResourceRequestStatus.NotAvailable; // Set to N/A since it is automated...
strWorkflowStatus += "<td>" + oStatusLevel.HTML(intStatus) + "</td>";
}
else
{
List <WorkflowStatus> RR = oResourceRequest.GetStatus(null, _rrid, null, null, null, null, false, _se_dsn);
if (RR.Count > 0)
{
StringBuilder strUsers = new StringBuilder();
foreach (string strUser in RR[0].users)
{
if (String.IsNullOrEmpty(strUser) == false)
{
strUsers.Append(strUser);
strUsers.AppendLine("<br/>");
}
}
strWorkflowResources += "<td valign=\"top\">" + strUsers.ToString() + "</td>";
strWorkflowStatus += "<td>" + RR[0].status + "</td>";
if (String.IsNullOrEmpty(RR[0].comments) == false)
{
strWorkflowComments += "<td valign=\"top\"><b>Comments:</b></td>";
strWorkflowComments += "<td valign=\"top\">" + oFunction.FormatText(RR[0].comments) + "</td>";
}
}
else
{
strWorkflowResources += "<td valign=\"top\"> N / A </td>";
strWorkflowStatus += "<td> N / A </td>";
}
}
strView += "<tr>" + strWorkflowRequested + "</tr><tr>" + strWorkflowCreated + "</tr><tr>" + strWorkflowService + "</tr><tr>" + strWorkflowDepartment + "</tr>" + "<tr>" + strWorkflowStatus + "</tr>" + (strWorkflowResources == "" ? "" : "<tr>" + strWorkflowResources + "</tr>") + (strWorkflowComments == "" ? "" : "<tr>" + strWorkflowComments + "</tr>");
if (strView == "")
{
strView = "Information Unavailable";
}
else
{
strView = "<table cellpadding=\"3\" cellspacing=\"2\" border=\"0\" style=\"" + oVariable.DefaultFontStyle() + "\">" + strView + "</table>";
StringBuilder sbViewRequest = new StringBuilder();
Customized oCustomized = new Customized(user, dsn);
DNS oDNS = new DNS(user, dsn);
OnDemandTasks oOnDemandTask = new OnDemandTasks(user, dsn);
Reports oReport = new Reports(user, dsn);
Audit oAudit = new Audit(user, dsn);
Enhancements oEnhancement = new Enhancements(user, dsn);
ServerDecommission oServerDecommission = new ServerDecommission(0, dsn);
Storage oStorage = new Storage(0, dsn);
string strCatch = "1";
try
{
sbViewRequest.Append(oServiceEditor.GetRequestBody(_requestid, _serviceid, _number, dsn));
if (sbViewRequest.ToString() == "")
{
strCatch = "2";
sbViewRequest.Append(oCustomized.GetPNCDNSConflictBody(_requestid, _itemid, _number));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "3";
sbViewRequest.Append(oCustomized.GetStorage3rdBody(_requestid, _itemid, _number, _environment));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "4";
sbViewRequest.Append(oOnDemandTask.GetServerOther(_requestid, _serviceid, _number, _environment, _dsn_asset, _dsn_ip));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "5";
sbViewRequest.Append(GetBody(oReport.GetOrderReport(_requestid, _itemid, _number), _serviceid));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "6";
sbViewRequest.Append(oServerDecommission.GetBody(_requestid, _number, _dsn_asset, _environment));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "7";
sbViewRequest.Append(oCustomized.GetDecommissionServerBody(_requestid, _itemid, _number, _dsn_asset));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "7.1";
sbViewRequest.Append(oWorkstation.GetApprovalSummary(_requestid));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "8";
int intEnhancementID = oCustomized.GetEnhancementID(_requestid);
if (intEnhancementID > 0)
{
sbViewRequest.Append("<tr><td>");
sbViewRequest.Append(oCustomized.GetEnhancementBody(intEnhancementID, _environment, false));
sbViewRequest.Append("</td></tr>");
}
}
if (sbViewRequest.ToString() == "")
{
strCatch = "9";
int intIssueID = oCustomized.GetIssueID(_requestid);
if (intIssueID > 0)
{
sbViewRequest.Append("<tr><td>");
sbViewRequest.Append(oCustomized.GetIssueBody(intIssueID, _environment, false));
sbViewRequest.Append("</td></tr>");
}
}
if (sbViewRequest.ToString() == "")
{
strCatch = "10";
sbViewRequest.Append(GetBody(oCustomized.GetIIS(_requestid, _itemid, _number), _serviceid));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "11";
sbViewRequest.Append(GetBody(oCustomized.GetRemediation(_requestid, _itemid, _number), _serviceid));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "12";
sbViewRequest.Append(GetBody(oCustomized.GetServerArchive(_requestid, _itemid, _number), _serviceid));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "13";
sbViewRequest.Append(GetBody(oCustomized.GetServerRetrieve(_requestid, _itemid, _number), _serviceid));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "14";
sbViewRequest.Append(GetBody(oCustomized.GetTPM(_requestid, _itemid, _number), _serviceid));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "15";
sbViewRequest.Append(GetBody(oCustomized.GetWorkstation(_requestid, _itemid, _number), _serviceid));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "16";
sbViewRequest.Append(GetBody(oCustomized.GetThirdTierDistributed(_requestid, _itemid, _number), _serviceid));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "17";
sbViewRequest.Append(GetBody(oCustomized.GetGeneric(_requestid, _itemid, _number), _serviceid));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "18";
sbViewRequest.Append(oDNS.GetDNSBody(_requestid, _itemid, _number, false, _environment));
}
if (sbViewRequest.ToString() == "")
{
strCatch = "19";
sbViewRequest.Append(oAudit.GetErrorBody(_requestid, _serviceid, _number));
}
if (sbViewRequest.ToString() == "")//Server Error Provisioning Support
{
strCatch = "20";
sbViewRequest.Append(oServer.GetErrorDetailsBody(_requestid, _itemid, _number, _environment));
}
if (sbViewRequest.ToString() == "") //Workstation Error Provisioning Support
{
strCatch = "21";
sbViewRequest.Append(oWorkstation.GetVirtualErrorDetailsBody(_requestid, _number, _environment));
}
if (sbViewRequest.ToString() == "") //Asset Procurement
{
strCatch = "22";
sbViewRequest.Append(oAssetOrder.GetOrderBody(_requestid, _itemid, _number));
}
if (sbViewRequest.ToString() == "") //Shared Environement - IM
{
strCatch = "23";
sbViewRequest.Append(oAssetSharedEnvOrder.GetOrderBody(_requestid, _itemid, _number));
}
if (sbViewRequest.ToString() == "") //Backup
{
strCatch = "24";
sbViewRequest.Append(oTSM.GetBody(_requestid, _itemid, _number, _dsn_asset, _dsn_ip));
}
if (sbViewRequest.ToString() == "") // New Enhancement
{
strCatch = "25";
sbViewRequest.Append(oEnhancement.GetBodyRequest(_requestid, _environment));
}
if (sbViewRequest.ToString() == "") // New Enhancement
{
strCatch = "26";
sbViewRequest.Append(oStorage.GetBody(_requestid, _itemid, _number, _dsn_asset, _dsn_ip, _environment, false));
}
if (sbViewRequest.ToString() == "")
{
//strViewRequest = "Information Unavailable";
sbViewRequest.Append(" ");
}
else
{
if (sbViewRequest.ToString().Trim().StartsWith("<table") == false)
{
sbViewRequest.Insert(0, "<table cellpadding=\"3\" cellspacing=\"2\" border=\"0\" style=\"" + oVariable.DefaultFontStyle() + "\">");
sbViewRequest.Append("</table>");
}
}
}
catch
{
sbViewRequest = new StringBuilder(" ** WARNING: Information Unavailable (# " + strCatch + ") ** ");
}
sbViewRequest.Insert(0, "<table cellpadding=\"3\" cellspacing=\"2\" border=\"0\" style=\"" + oVariable.DefaultFontStyle() + "\"><tr><td>");
sbViewRequest.Append("</td></tr></table>");
strView += "<br/>" + sbViewRequest.ToString();
}
return(strView);
}
public string GetStatus(int _id)
{
string strStatus = "Unavailable";
Projects oProject = new Projects(user, dsn);
int intProject = GetProjectNumber(_id);
if (oProject.Get(intProject, "status") == "-2")
{
strStatus = "<span class=\"denied\">Cancelled</span>";
}
else if (oProject.Get(intProject, "status") == "-1")
{
strStatus = "<span class=\"denied\">Denied</span>";
}
else if (oProject.Get(intProject, "status") == "5")
{
strStatus = "<span class=\"shelved\">Hold</span>";
}
else if (oProject.Get(intProject, "status") == "10")
{
strStatus = "<span class=\"shelved\">Future</span>";
}
else
{
ServiceRequests oServiceRequest = new ServiceRequests(user, dsn);
ProjectRequest oProjectRequest = new ProjectRequest(user, dsn);
DataSet ds = oServiceRequest.GetStatus(_id);
if (ds.Tables[0].Rows.Count > 0)
{
if (ds.Tables[0].Rows[0]["status"].ToString() == "-2")
{
strStatus = "<span class=\"denied\">Cancelled</span>";
}
else if (ds.Tables[0].Rows[0]["status"].ToString() == "-1")
{
strStatus = "<span class=\"waiting\">Draft</span>";
}
else if (ds.Tables[0].Rows[0]["status"].ToString() == "0")
{
strStatus = "<span class=\"waiting\">Draft</span>";
}
else if (ds.Tables[0].Rows[0]["status"].ToString() == "1")
{
strStatus = "<span class=\"approved\">Submitted</span>";
}
else if (ds.Tables[0].Rows[0]["status"].ToString() == "2")
{
strStatus = "<span class=\"default\">In Progress</span>";
}
else
{
strStatus = "<span class=\"shelved\">Completed</span>";
}
}
else
{
ds = oProjectRequest.GetStatus(_id);
if (ds.Tables[0].Rows.Count > 0)
{
if (ds.Tables[0].Rows[0]["manager"].ToString() == "-1" || ds.Tables[0].Rows[0]["platform"].ToString() == "-1" || ds.Tables[0].Rows[0]["board"].ToString() == "-1" || ds.Tables[0].Rows[0]["director"].ToString() == "-1")
{
strStatus = "<span class=\"denied\">Denied</span>";
}
else if (ds.Tables[0].Rows[0]["manager"].ToString() == "10" || ds.Tables[0].Rows[0]["platform"].ToString() == "10" || ds.Tables[0].Rows[0]["board"].ToString() == "10" || ds.Tables[0].Rows[0]["director"].ToString() == "10")
{
strStatus = "<span class=\"shelved\">Shelved</span>";
}
else if (ds.Tables[0].Rows[0]["manager"].ToString() == "0" || ds.Tables[0].Rows[0]["platform"].ToString() == "0" || ds.Tables[0].Rows[0]["board"].ToString() == "0" || ds.Tables[0].Rows[0]["director"].ToString() == "0")
{
strStatus = "<span class=\"pending\">Pending</span>";
}
else
{
strStatus = "<span class=\"approved\">Approved</span>";
}
}
}
}
return(strStatus);
}