public TicketPriorities GetTicketsByCurrentPriority()
{
TicketPriorities pr = new TicketPriorities();
ArrayList res = new ArrayList();
res = this.helpDeskService.getNumberOfTicketsByCurrentPriority();
Int16 zero = 0;
Int16 one = 1;
Int16 two = 2;
Int16 three = 3;
for (int i = 0; i < res.Count; i++)
{
if (res[i].Equals(zero))
{
pr.critical++;
}
else if(res[i].Equals(one)){
pr.high++;
}
else if(res[i].Equals(two)){
pr.medium++;
}
else if(res[i].Equals(three)){
pr.low++;
}
}
return pr;
}
public TicketPriorities PostTicketsByPriorityBeforeDate(Int64 markTicks)
{
TicketPriorities pr = new TicketPriorities();
ArrayList res = new ArrayList();
DateTime mark = new DateTime(2014, 09, 3);
res = this.helpDeskService.getNumberOfTicketsByPriorityBeforeDate(markTicks);
Int16 zero = 0;
Int16 one = 1;
Int16 two = 2;
Int16 three = 3;
for (int i = 0; i < res.Count; i++)
{
if (res[i].Equals(zero))
{
pr.critical++;
}
else if (res[i].Equals(one))
{
pr.high++;
}
else if (res[i].Equals(two))
{
pr.medium++;
}
else if (res[i].Equals(three))
{
pr.low++;
}
}
return pr;
}
public TicketPriorities GetTicketsByPassPriority(Int64 startTicks, Int64 endTicks)
{
TicketPriorities pr = new TicketPriorities();
ArrayList res = new ArrayList();
//DateTime start = new DateTime(2014, 06, 30);
//DateTime end = new DateTime(2014, 07, 1);
res = this.helpDeskService.getNumberOfTicketsByPastPriority(startTicks, endTicks);
Int16 zero = 0;
Int16 one = 1;
Int16 two = 2;
Int16 three = 3;
for (int i = 0; i < res.Count; i++)
{
if (res[i].Equals(zero))
{
pr.critical++;
}
else if (res[i].Equals(one))
{
pr.high++;
}
else if (res[i].Equals(two))
{
pr.medium++;
}
else if (res[i].Equals(three))
{
pr.low++;
}
}
return pr;
}
