public TicketPriorities GetTicketsByCurrentPriority() { TicketPriorities pr = new TicketPriorities(); ArrayList res = new ArrayList(); res = this.helpDeskService.getNumberOfTicketsByCurrentPriority(); Int16 zero = 0; Int16 one = 1; Int16 two = 2; Int16 three = 3; for (int i = 0; i < res.Count; i++) { if (res[i].Equals(zero)) { pr.critical++; } else if(res[i].Equals(one)){ pr.high++; } else if(res[i].Equals(two)){ pr.medium++; } else if(res[i].Equals(three)){ pr.low++; } } return pr; }
public TicketPriorities PostTicketsByPriorityBeforeDate(Int64 markTicks) { TicketPriorities pr = new TicketPriorities(); ArrayList res = new ArrayList(); DateTime mark = new DateTime(2014, 09, 3); res = this.helpDeskService.getNumberOfTicketsByPriorityBeforeDate(markTicks); Int16 zero = 0; Int16 one = 1; Int16 two = 2; Int16 three = 3; for (int i = 0; i < res.Count; i++) { if (res[i].Equals(zero)) { pr.critical++; } else if (res[i].Equals(one)) { pr.high++; } else if (res[i].Equals(two)) { pr.medium++; } else if (res[i].Equals(three)) { pr.low++; } } return pr; }
public TicketPriorities GetTicketsByPassPriority(Int64 startTicks, Int64 endTicks) { TicketPriorities pr = new TicketPriorities(); ArrayList res = new ArrayList(); //DateTime start = new DateTime(2014, 06, 30); //DateTime end = new DateTime(2014, 07, 1); res = this.helpDeskService.getNumberOfTicketsByPastPriority(startTicks, endTicks); Int16 zero = 0; Int16 one = 1; Int16 two = 2; Int16 three = 3; for (int i = 0; i < res.Count; i++) { if (res[i].Equals(zero)) { pr.critical++; } else if (res[i].Equals(one)) { pr.high++; } else if (res[i].Equals(two)) { pr.medium++; } else if (res[i].Equals(three)) { pr.low++; } } return pr; }