public HelpDeskTicket CreateInstance(JsonObject data)
{
HelpDeskTicket ticket = base.CreateObject <HelpDeskTicket>();
ticket.Update(data);
return(ticket);
}
static internal void WriteTicket(HelpDeskTicket o)
{
var op = DataOperation.Parse("writeKBHelpDeskTicket",
o.Id, o.TicketType.Id, o.UID,
o.Customer.Id, o.Provider.Id, o.ControlNo,
o.Title, o.Description, o.Tags,
o.ExtensionData.ToString(), o.Keywords,
o.RequestedTime, o.AssignedTo.Id,
o.ResolutionTime, (char)o.Status);
DataWriter.Execute(op);
}
