public HelpDeskTicket CreateInstance(JsonObject data) { HelpDeskTicket ticket = base.CreateObject <HelpDeskTicket>(); ticket.Update(data); return(ticket); }
static internal void WriteTicket(HelpDeskTicket o) { var op = DataOperation.Parse("writeKBHelpDeskTicket", o.Id, o.TicketType.Id, o.UID, o.Customer.Id, o.Provider.Id, o.ControlNo, o.Title, o.Description, o.Tags, o.ExtensionData.ToString(), o.Keywords, o.RequestedTime, o.AssignedTo.Id, o.ResolutionTime, (char)o.Status); DataWriter.Execute(op); }