public ActionResult NewTicket([Bind(Include = "UserID,CategoryID,PriorityID,StatusID,DateCreated,Deadline,Subject,Active,LastModified,AssigneeID,ProductID,Body,OrganizationID")] BusinessObjects.Ticket ticket)
{
var response = ticketmanager.Save(ticket);
if (!response.IsError)
{
return(RedirectToAction("/TicketList"));
}
else
{
ViewBag.AssigneeID = new SelectList(usermanager.DropDownUser(), "ID", "Email");
ViewBag.ProductID = new SelectList(productmanager.DropDownProduct(), "ID", "Name_Prod");
ViewBag.OrganizationID = new SelectList(OrganizationService.DropDownOrganisation(), "ID", "Name");
ViewBag.CategoryID = new SelectList(categorymanager.DropDownCategory(), "ID", "Name");
ViewBag.PriorityID = new SelectList(prioritymanager.DropDownPriority(), "ID", "Name");
ViewBag.StatusID = new SelectList(statusmanager.DropDownStatus(), "ID", "Name");
foreach (var failer in response.ValidationResult.Errors)
{
ModelState.AddModelError(failer.PropertyName, failer.ErrorMessage);
}
return(View());
}
}
public List <BusinessObjects.Ticket> GetFilteredTechnicianTicketList(BusinessObjects.Ticket filter)
{
Logger.TraceMethodStart(ClassName, "GetFilteredTechnicianTicketList");
var ticket = default(List <BusinessObjects.Ticket>);
try
{
using (var db = new DAL.EntityModel.BugTrackingEntities())
{
var UserID = System.Web.HttpContext.Current.User.Identity.GetUserId();
var Assigned = db.Users.Where(c => c.UserId == UserID).Select(c => c.ID).First();
var query = db.Tickets.Where(c => c.Active == true && c.AssigneeID == Assigned);
if (filter.ProductID.ToString() != "0")
{
query = query.Where(c => c.ProductID == filter.ProductID);
}
if (filter.CategoryID.ToString() != "0")
{
query = query.Where(c => c.CategoryID == filter.CategoryID);
}
if (filter.StatusID.ToString() != "0")
{
query = query.Where(c => c.StatusID == filter.StatusID);
}
if (filter.OrganizationID.ToString() != "0")
{
query = query.Where(c => c.OrganizationID == filter.OrganizationID);
}
if (filter.PriorityID.ToString() != "0")
{
query = query.Where(c => c.PriorityID == filter.PriorityID);
}
query = query.Include(x => x.Status)
.Include(x => x.Priority)
.Include(x => x.Category)
.Include(x => x.User)
.Include(x => x.Product)
.Include(x => x.Organization);
;
;
ticket = MapperAllLevels.Map <List <DAL.EntityModel.Ticket>, List <BusinessObjects.Ticket> >(query.ToList());
return(ticket);
}
}
catch (Exception ex)
{
Logger.TraceError("Exception:", ex);
throw;
}
finally
{
Logger.TraceMethodEnd(ClassName, "GetFilteredTechnicianTicketList");
}
}
public List <BusinessObjects.Ticket> GetFilteredTicketList(BusinessObjects.Ticket filter)
{
Logger.TraceMethodStart(ClassName, "GetFilteredTicketList");
var ticket = default(List <BusinessObjects.Ticket>);
try
{
using (var db = new DAL.EntityModel.BugTrackingEntities())
{
var query = db.Tickets.Where(c => c.Active == true);
if (filter.ProductID.ToString() != "0")
{
query = query.Where(c => c.ProductID == filter.ProductID);
}
if (filter.CategoryID.ToString() != "0")
{
query = query.Where(c => c.CategoryID == filter.CategoryID);
}
if (filter.StatusID.ToString() != "0")
{
query = query.Where(c => c.StatusID == filter.StatusID);
}
if (filter.OrganizationID.ToString() != "0")
{
query = query.Where(c => c.OrganizationID == filter.OrganizationID);
}
if (filter.PriorityID.ToString() != "0")
{
query = query.Where(c => c.PriorityID == filter.PriorityID);
}
query = query.Include(x => x.Status)
.Include(x => x.Priority)
.Include(x => x.Category)
.Include(x => x.User)
.Include(x => x.Product)
.Include(x => x.Organization);
;
;
ticket = MapperAllLevels.Map <List <DAL.EntityModel.Ticket>, List <BusinessObjects.Ticket> >(query.ToList());
return(ticket);
}
}
catch (Exception ex)
{
Logger.TraceError("Exception:", ex);
throw;
}
finally
{
Logger.TraceMethodEnd(ClassName, "GetFilteredTicketList");
}
}
public ActionResult TicketList([Bind(Include = "ID,UserID,CategoryID,PriorityID,StatusID,DateCreated,Deadline,Subject,Active,LastModified,AssigneeID,ProductID,Body,OrganizationID")] BusinessObjects.Ticket search)
{
ViewData["ProductID"] = new SelectList(productmanager.DropDownProduct(), "ID", "Name_Prod");
ViewData["OrganizationID"] = new SelectList(OrganizationService.DropDownOrganisation(), "ID", "Name");
ViewData["CategoryID"] = new SelectList(categorymanager.DropDownCategory(), "ID", "Name");
ViewData["PriorityID"] = new SelectList(prioritymanager.DropDownPriority(), "ID", "Name");
ViewData["StatusID"] = new SelectList(statusmanager.DropDownStatus(), "ID", "Name");
var ticketList = ticketmanager.GetFilteredTicketList(search);
return(View(ticketList));
}
public BugTrackingResponse <BusinessObjects.Ticket> SaveEdit(BusinessObjects.Ticket ticket)
{
Logger.TraceMethodStart(ClassName, "SaveEdit");
var response = new BugTrackingResponse <BusinessObjects.Ticket>();
using (var db = new DAL.EntityModel.BugTrackingEntities())
{
using (var transaction = db.Database.BeginTransaction())
{
try
{
//var UserID = System.Web.HttpContext.Current.User.Identity.GetUserId();
//ticket.UserID = UserID;
var validator = new TicketSaveSpecificaion();
var result = validator.Validate(ticket);
var failures = result.Errors;
response.ValidationResult = result;
if (result.IsValid)
{
ticket.LastModified = DateTime.Now;
var newticket = MapperAllLevels.Map <BusinessObjects.Ticket, DAL.EntityModel.Ticket>(ticket);
db.Entry(newticket).State = EntityState.Modified;
db.SaveChanges();
transaction.Commit();
}
else
{
transaction.Rollback();
Logger.TraceErrorFormat("Error while Saving {0}", response.ValidationResult.Errors);
}
return(response);
}
catch (Exception ex)
{
Logger.TraceError("Exception: ", ex);
transaction.Rollback();
throw;
}
finally
{
Logger.TraceMethodEnd(ClassName, "SaveEdit");
}
}
}
}
