public ActionResult NewTicket([Bind(Include = "UserID,CategoryID,PriorityID,StatusID,DateCreated,Deadline,Subject,Active,LastModified,AssigneeID,ProductID,Body,OrganizationID")] BusinessObjects.Ticket ticket) { var response = ticketmanager.Save(ticket); if (!response.IsError) { return(RedirectToAction("/TicketList")); } else { ViewBag.AssigneeID = new SelectList(usermanager.DropDownUser(), "ID", "Email"); ViewBag.ProductID = new SelectList(productmanager.DropDownProduct(), "ID", "Name_Prod"); ViewBag.OrganizationID = new SelectList(OrganizationService.DropDownOrganisation(), "ID", "Name"); ViewBag.CategoryID = new SelectList(categorymanager.DropDownCategory(), "ID", "Name"); ViewBag.PriorityID = new SelectList(prioritymanager.DropDownPriority(), "ID", "Name"); ViewBag.StatusID = new SelectList(statusmanager.DropDownStatus(), "ID", "Name"); foreach (var failer in response.ValidationResult.Errors) { ModelState.AddModelError(failer.PropertyName, failer.ErrorMessage); } return(View()); } }
public List <BusinessObjects.Ticket> GetFilteredTechnicianTicketList(BusinessObjects.Ticket filter) { Logger.TraceMethodStart(ClassName, "GetFilteredTechnicianTicketList"); var ticket = default(List <BusinessObjects.Ticket>); try { using (var db = new DAL.EntityModel.BugTrackingEntities()) { var UserID = System.Web.HttpContext.Current.User.Identity.GetUserId(); var Assigned = db.Users.Where(c => c.UserId == UserID).Select(c => c.ID).First(); var query = db.Tickets.Where(c => c.Active == true && c.AssigneeID == Assigned); if (filter.ProductID.ToString() != "0") { query = query.Where(c => c.ProductID == filter.ProductID); } if (filter.CategoryID.ToString() != "0") { query = query.Where(c => c.CategoryID == filter.CategoryID); } if (filter.StatusID.ToString() != "0") { query = query.Where(c => c.StatusID == filter.StatusID); } if (filter.OrganizationID.ToString() != "0") { query = query.Where(c => c.OrganizationID == filter.OrganizationID); } if (filter.PriorityID.ToString() != "0") { query = query.Where(c => c.PriorityID == filter.PriorityID); } query = query.Include(x => x.Status) .Include(x => x.Priority) .Include(x => x.Category) .Include(x => x.User) .Include(x => x.Product) .Include(x => x.Organization); ; ; ticket = MapperAllLevels.Map <List <DAL.EntityModel.Ticket>, List <BusinessObjects.Ticket> >(query.ToList()); return(ticket); } } catch (Exception ex) { Logger.TraceError("Exception:", ex); throw; } finally { Logger.TraceMethodEnd(ClassName, "GetFilteredTechnicianTicketList"); } }
public List <BusinessObjects.Ticket> GetFilteredTicketList(BusinessObjects.Ticket filter) { Logger.TraceMethodStart(ClassName, "GetFilteredTicketList"); var ticket = default(List <BusinessObjects.Ticket>); try { using (var db = new DAL.EntityModel.BugTrackingEntities()) { var query = db.Tickets.Where(c => c.Active == true); if (filter.ProductID.ToString() != "0") { query = query.Where(c => c.ProductID == filter.ProductID); } if (filter.CategoryID.ToString() != "0") { query = query.Where(c => c.CategoryID == filter.CategoryID); } if (filter.StatusID.ToString() != "0") { query = query.Where(c => c.StatusID == filter.StatusID); } if (filter.OrganizationID.ToString() != "0") { query = query.Where(c => c.OrganizationID == filter.OrganizationID); } if (filter.PriorityID.ToString() != "0") { query = query.Where(c => c.PriorityID == filter.PriorityID); } query = query.Include(x => x.Status) .Include(x => x.Priority) .Include(x => x.Category) .Include(x => x.User) .Include(x => x.Product) .Include(x => x.Organization); ; ; ticket = MapperAllLevels.Map <List <DAL.EntityModel.Ticket>, List <BusinessObjects.Ticket> >(query.ToList()); return(ticket); } } catch (Exception ex) { Logger.TraceError("Exception:", ex); throw; } finally { Logger.TraceMethodEnd(ClassName, "GetFilteredTicketList"); } }
public ActionResult TicketList([Bind(Include = "ID,UserID,CategoryID,PriorityID,StatusID,DateCreated,Deadline,Subject,Active,LastModified,AssigneeID,ProductID,Body,OrganizationID")] BusinessObjects.Ticket search) { ViewData["ProductID"] = new SelectList(productmanager.DropDownProduct(), "ID", "Name_Prod"); ViewData["OrganizationID"] = new SelectList(OrganizationService.DropDownOrganisation(), "ID", "Name"); ViewData["CategoryID"] = new SelectList(categorymanager.DropDownCategory(), "ID", "Name"); ViewData["PriorityID"] = new SelectList(prioritymanager.DropDownPriority(), "ID", "Name"); ViewData["StatusID"] = new SelectList(statusmanager.DropDownStatus(), "ID", "Name"); var ticketList = ticketmanager.GetFilteredTicketList(search); return(View(ticketList)); }
public BugTrackingResponse <BusinessObjects.Ticket> SaveEdit(BusinessObjects.Ticket ticket) { Logger.TraceMethodStart(ClassName, "SaveEdit"); var response = new BugTrackingResponse <BusinessObjects.Ticket>(); using (var db = new DAL.EntityModel.BugTrackingEntities()) { using (var transaction = db.Database.BeginTransaction()) { try { //var UserID = System.Web.HttpContext.Current.User.Identity.GetUserId(); //ticket.UserID = UserID; var validator = new TicketSaveSpecificaion(); var result = validator.Validate(ticket); var failures = result.Errors; response.ValidationResult = result; if (result.IsValid) { ticket.LastModified = DateTime.Now; var newticket = MapperAllLevels.Map <BusinessObjects.Ticket, DAL.EntityModel.Ticket>(ticket); db.Entry(newticket).State = EntityState.Modified; db.SaveChanges(); transaction.Commit(); } else { transaction.Rollback(); Logger.TraceErrorFormat("Error while Saving {0}", response.ValidationResult.Errors); } return(response); } catch (Exception ex) { Logger.TraceError("Exception: ", ex); transaction.Rollback(); throw; } finally { Logger.TraceMethodEnd(ClassName, "SaveEdit"); } } } }