public string Update(int _logIncidentId = 0, int _logContactId = 0)
{
if (_provider == null)
{
throw new Exception("EBS Provider not initialized.");
}
RepairOrder ro = RepairOrder._provider.UpdateRO(this, _logIncidentId, _logContactId);
this.RepairNumber = ro.RepairNumber;
this.ErrorMessage = ro.ErrorMessage;
if (!String.IsNullOrWhiteSpace(this.ErrorMessage))
{
if (this.RepairNumber == "-1")
{
return(this.RepairNumber);
}
else
{
return(null);
}
}
else
{
return(this.RepairNumber);
}
}
// import the repair order
internal bool Import(RepairOrder repairOrder)
{
if (_Model.InDemo)
{
Thread.Sleep(1000);
if (repairOrder.Quantity % 10 == 0 && repairOrder._File.FileId % 10 == 0)
{
return(false);
}
return(true);
}
var ro = new Accelerator.EBS.SharedServices.RepairOrder();
ro.Quantity = repairOrder.Quantity;
ro.UnitOfMeasure = repairOrder.UnitOfMeasure;
ro.ApprovalRequired = repairOrder.ApprovalRequiredFlag;
ro.Currency = repairOrder.Currency;
ro.ResourceID = _Model.EbsOwnerId;
ro.ProblemDescription = repairOrder.ProblemDescription;
ro.ServiceRequestID = _Model.EbsSrId;
ro.SerialNumber = repairOrder.SerialNumber;
if (ro.ValidateSerialNumber(_Model.EbsContactOrgId, _Model.RntIncidentId, _Model.RntContactId))
{
ro.Create(_Model.RntIncidentId, _Model.RntContactId);
}
else
{
NoticeLog(string.Format("EBS Bulk Import cannot create a repair order because the serial number {0} is not valid", repairOrder.SerialNumber), null);
return(false);
}
if (String.IsNullOrWhiteSpace(ro.RepairNumber))
{
return(false);
}
else
{
return(true);
}
}
// import the repair order
internal bool Import(RepairOrder repairOrder)
{
if (_Model.InDemo)
{
Thread.Sleep(1000);
if (repairOrder.Quantity % 10 == 0 && repairOrder._File.FileId % 10 == 0)
return false;
return true;
}
var ro = new Accelerator.EBS.SharedServices.RepairOrder();
ro.Quantity = repairOrder.Quantity;
ro.UnitOfMeasure = repairOrder.UnitOfMeasure;
ro.ApprovalRequired = repairOrder.ApprovalRequiredFlag;
ro.Currency = repairOrder.Currency;
ro.ResourceID = _Model.EbsOwnerId;
ro.ProblemDescription = repairOrder.ProblemDescription;
ro.ServiceRequestID = _Model.EbsSrId;
ro.SerialNumber = repairOrder.SerialNumber;
if (ro.ValidateSerialNumber(_Model.EbsContactOrgId, _Model.RntIncidentId, _Model.RntContactId))
{
ro.Create(_Model.RntIncidentId, _Model.RntContactId);
}
else
{
NoticeLog(string.Format("EBS Bulk Import cannot create a repair order because the serial number {0} is not valid", repairOrder.SerialNumber), null);
return false;
}
if (String.IsNullOrWhiteSpace(ro.RepairNumber))
{
return false;
}
else
{
return true;
}
}
private void bw_LoadRODetails(object sender, DoWorkEventArgs e)
{
string logMessage, logNote;
string repairNum = (string)e.Argument;
RepairOrder ro = new RepairOrder();
try
{
ro = ro.Lookup(repairNum, _logIncidentId, 0);
e.Result = ro;
}
catch (Exception ex)
{
e.Cancel = true;
bw_roList.CancelAsync();
string message = ex.Message;
MessageBox.Show(message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
logMessage = "Error in loading Repair Order. Error: " + ex.Message;
_log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage);
return;
}
if (ro.ErrorMessage != null)
{
e.Cancel = true;
logMessage = "Loading Repair Order is failed. RO Num = " + repairNum;
logNote = "Response shows error code when loading repair order. Response's error message: " + ro.ErrorMessage;
_log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
return;
}
}
private void bw_LoadROList(object sender, DoWorkEventArgs e)
{
string logMessage, logNote;
var sr_id = "";
var sr_num = "";
IList<ICustomAttribute> customAttributes = incident.CustomAttributes;
string[] incCustomAttrs = { "Accelerator$ebs_sr_id", "Accelerator$ebs_sr_num" };
Dictionary<String, Object> incCustomAttrsResults = CustomAttrHelper.fetchCustomAttrValue(customAttributes, incCustomAttrs, this._logIncidentId, 0);
sr_id = incCustomAttrsResults["Accelerator$ebs_sr_id"] != null ? incCustomAttrsResults["Accelerator$ebs_sr_id"].ToString() : "";
sr_num = incCustomAttrsResults["Accelerator$ebs_sr_num"] != null ? incCustomAttrsResults["Accelerator$ebs_sr_num"].ToString() : "";
//Check incident whether associated to a service request
if (!String.IsNullOrWhiteSpace(sr_id))
{
//If incident is related to a SR
//Lookup repair order by service request id
RepairOrder ro = new RepairOrder();
RepairOrder[] results = null;
try
{
results = ro.LookupList(sr_id, sr_num, _logIncidentId, 0);
e.Result = results;
}
catch (Exception ex)
{
e.Cancel = true;
bw_roList.CancelAsync();
string message = ex.Message;
MessageBox.Show(message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
logMessage = "Error in loading Repair Order List. Error: " + ex.Message;
_log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage);
return;
}
if (ro.ErrorMessage != null)
{
e.Cancel = true;
logMessage = "Loading Repair Order List is failed. SR ID = " + sr_id;
logNote = "Response shows error code when loading repair order list. Response's error message: " + ro.ErrorMessage;
_log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
return;
}
else
{
logMessage = "Loading Repair Order List Successfully. Current Service Request has " + results.Length + " Repair Order(s)";
logNote = "";
_log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
}
}
else
{
e.Result = null;
}
}
void SaveRepairOrderToServer(decimal sr_id)
{
string logMessage = "Create/Update RO.";
string logNote = "";
_log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
string ro_saved_num;
RepairOrder ro = null;
ro = new RepairOrder();
ro.ServiceRequestID = sr_id;
if (_repairOrderControl.isAddingRO == true)
{
//Create Additional RO
ro.Quantity = Convert.ToDecimal(_repairOrderControl.InputQuantity);
ro.UnitOfMeasure = _repairOrderControl.SelectedUnit;
ro.InventoryItemID = this.currentInventoryItemID;
ro.SerialNumber = this.current_serial_num;
ro.ApprovalRequired = _repairOrderControl.SelectedApprovalRequired;
ro.Currency = "USD";
ro.ResourceID = _ebsDefaultSrOwnerId;
ro.ProblemDescription = _repairOrderControl.InputProblem;
ro.HasValidSerialNumber = "Y";
}
else if (_repairOrderControl.isChangingRO == true)
{
//Edit RO
ro.RepairNumber = _repairOrderControl.changingRONum;
ro.RepairStatus = selected_status;
ro.RepairStatusID = selected_status_id;
ro.StoredRepairStatus = stored_status;
ro.StoredRepairStatusID = stored_status_id;
}
try
{
if (_repairOrderControl.isChangingRO == true)
{
logMessage = "Ready to update Repair Order. SR ID = " + sr_id + "; RO Number = " + ro.RepairLineID;
logNote = "";
_log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
ro_saved_num = ro.Update( _logIncidentId, 0);
}
else
{
logMessage = "Ready to update Repair Order. RO Number = " + ro.RepairLineID;
logNote = "";
_log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
ro_saved_num = ro.Create(_logIncidentId, 0);
}
}
catch (Exception ex)
{
string message = ex.Message;
MessageBox.Show(message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
logMessage = "Error in creating/updating Repair Order.Error Message: " + ex.Message;
logNote = "";
_log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
return;
}
if (ro_saved_num == "-1")
{
//Cannot change status between statuses
string message = ro.ErrorMessage;
MessageBox.Show(message, "Notice", MessageBoxButtons.OK, MessageBoxIcon.Information);
logMessage = "Error in creating/updating RepairOrder. " + message;
_log.NoticeLog(incidentId: _logIncidentId, logMessage: logMessage);
return;
}else if (String.IsNullOrEmpty(ro_saved_num))
{
string message = "There has been an error communicating with EBS. Please check log for detail.";
MessageBox.Show(message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
logMessage = "Error in creating/updating RepairOrder. Response's error message: " + ro.ErrorMessage;
logNote = "";
_log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
return;
}
else
{
// Save successfully
logMessage = "Creating/updating Repair Order successfully. RO Num = " + ro.RepairLineID;
logNote = "";
_log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
_repairOrderControl.previousRONum = ro_saved_num;
if (!isEnabledEditing)
{
string message = "Repair Order has been created in EBS. Do you want to refresh current Repair Order List?";
DialogResult result = MessageBox.Show(message, "Notice", MessageBoxButtons.YesNo, MessageBoxIcon.Information);
if (result == DialogResult.Yes)
{
_recordContext.TriggerNamedEvent("CancelCreatingRO");
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Refresh);
}
}
}
}
