public string Update(int _logIncidentId = 0, int _logContactId = 0) { if (_provider == null) { throw new Exception("EBS Provider not initialized."); } RepairOrder ro = RepairOrder._provider.UpdateRO(this, _logIncidentId, _logContactId); this.RepairNumber = ro.RepairNumber; this.ErrorMessage = ro.ErrorMessage; if (!String.IsNullOrWhiteSpace(this.ErrorMessage)) { if (this.RepairNumber == "-1") { return(this.RepairNumber); } else { return(null); } } else { return(this.RepairNumber); } }
// import the repair order internal bool Import(RepairOrder repairOrder) { if (_Model.InDemo) { Thread.Sleep(1000); if (repairOrder.Quantity % 10 == 0 && repairOrder._File.FileId % 10 == 0) { return(false); } return(true); } var ro = new Accelerator.EBS.SharedServices.RepairOrder(); ro.Quantity = repairOrder.Quantity; ro.UnitOfMeasure = repairOrder.UnitOfMeasure; ro.ApprovalRequired = repairOrder.ApprovalRequiredFlag; ro.Currency = repairOrder.Currency; ro.ResourceID = _Model.EbsOwnerId; ro.ProblemDescription = repairOrder.ProblemDescription; ro.ServiceRequestID = _Model.EbsSrId; ro.SerialNumber = repairOrder.SerialNumber; if (ro.ValidateSerialNumber(_Model.EbsContactOrgId, _Model.RntIncidentId, _Model.RntContactId)) { ro.Create(_Model.RntIncidentId, _Model.RntContactId); } else { NoticeLog(string.Format("EBS Bulk Import cannot create a repair order because the serial number {0} is not valid", repairOrder.SerialNumber), null); return(false); } if (String.IsNullOrWhiteSpace(ro.RepairNumber)) { return(false); } else { return(true); } }
// import the repair order internal bool Import(RepairOrder repairOrder) { if (_Model.InDemo) { Thread.Sleep(1000); if (repairOrder.Quantity % 10 == 0 && repairOrder._File.FileId % 10 == 0) return false; return true; } var ro = new Accelerator.EBS.SharedServices.RepairOrder(); ro.Quantity = repairOrder.Quantity; ro.UnitOfMeasure = repairOrder.UnitOfMeasure; ro.ApprovalRequired = repairOrder.ApprovalRequiredFlag; ro.Currency = repairOrder.Currency; ro.ResourceID = _Model.EbsOwnerId; ro.ProblemDescription = repairOrder.ProblemDescription; ro.ServiceRequestID = _Model.EbsSrId; ro.SerialNumber = repairOrder.SerialNumber; if (ro.ValidateSerialNumber(_Model.EbsContactOrgId, _Model.RntIncidentId, _Model.RntContactId)) { ro.Create(_Model.RntIncidentId, _Model.RntContactId); } else { NoticeLog(string.Format("EBS Bulk Import cannot create a repair order because the serial number {0} is not valid", repairOrder.SerialNumber), null); return false; } if (String.IsNullOrWhiteSpace(ro.RepairNumber)) { return false; } else { return true; } }
private void bw_LoadRODetails(object sender, DoWorkEventArgs e) { string logMessage, logNote; string repairNum = (string)e.Argument; RepairOrder ro = new RepairOrder(); try { ro = ro.Lookup(repairNum, _logIncidentId, 0); e.Result = ro; } catch (Exception ex) { e.Cancel = true; bw_roList.CancelAsync(); string message = ex.Message; MessageBox.Show(message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); logMessage = "Error in loading Repair Order. Error: " + ex.Message; _log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage); return; } if (ro.ErrorMessage != null) { e.Cancel = true; logMessage = "Loading Repair Order is failed. RO Num = " + repairNum; logNote = "Response shows error code when loading repair order. Response's error message: " + ro.ErrorMessage; _log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote); return; } }
private void bw_LoadROList(object sender, DoWorkEventArgs e) { string logMessage, logNote; var sr_id = ""; var sr_num = ""; IList<ICustomAttribute> customAttributes = incident.CustomAttributes; string[] incCustomAttrs = { "Accelerator$ebs_sr_id", "Accelerator$ebs_sr_num" }; Dictionary<String, Object> incCustomAttrsResults = CustomAttrHelper.fetchCustomAttrValue(customAttributes, incCustomAttrs, this._logIncidentId, 0); sr_id = incCustomAttrsResults["Accelerator$ebs_sr_id"] != null ? incCustomAttrsResults["Accelerator$ebs_sr_id"].ToString() : ""; sr_num = incCustomAttrsResults["Accelerator$ebs_sr_num"] != null ? incCustomAttrsResults["Accelerator$ebs_sr_num"].ToString() : ""; //Check incident whether associated to a service request if (!String.IsNullOrWhiteSpace(sr_id)) { //If incident is related to a SR //Lookup repair order by service request id RepairOrder ro = new RepairOrder(); RepairOrder[] results = null; try { results = ro.LookupList(sr_id, sr_num, _logIncidentId, 0); e.Result = results; } catch (Exception ex) { e.Cancel = true; bw_roList.CancelAsync(); string message = ex.Message; MessageBox.Show(message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); logMessage = "Error in loading Repair Order List. Error: " + ex.Message; _log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage); return; } if (ro.ErrorMessage != null) { e.Cancel = true; logMessage = "Loading Repair Order List is failed. SR ID = " + sr_id; logNote = "Response shows error code when loading repair order list. Response's error message: " + ro.ErrorMessage; _log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote); return; } else { logMessage = "Loading Repair Order List Successfully. Current Service Request has " + results.Length + " Repair Order(s)"; logNote = ""; _log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote); } } else { e.Result = null; } }
void SaveRepairOrderToServer(decimal sr_id) { string logMessage = "Create/Update RO."; string logNote = ""; _log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote); string ro_saved_num; RepairOrder ro = null; ro = new RepairOrder(); ro.ServiceRequestID = sr_id; if (_repairOrderControl.isAddingRO == true) { //Create Additional RO ro.Quantity = Convert.ToDecimal(_repairOrderControl.InputQuantity); ro.UnitOfMeasure = _repairOrderControl.SelectedUnit; ro.InventoryItemID = this.currentInventoryItemID; ro.SerialNumber = this.current_serial_num; ro.ApprovalRequired = _repairOrderControl.SelectedApprovalRequired; ro.Currency = "USD"; ro.ResourceID = _ebsDefaultSrOwnerId; ro.ProblemDescription = _repairOrderControl.InputProblem; ro.HasValidSerialNumber = "Y"; } else if (_repairOrderControl.isChangingRO == true) { //Edit RO ro.RepairNumber = _repairOrderControl.changingRONum; ro.RepairStatus = selected_status; ro.RepairStatusID = selected_status_id; ro.StoredRepairStatus = stored_status; ro.StoredRepairStatusID = stored_status_id; } try { if (_repairOrderControl.isChangingRO == true) { logMessage = "Ready to update Repair Order. SR ID = " + sr_id + "; RO Number = " + ro.RepairLineID; logNote = ""; _log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote); ro_saved_num = ro.Update( _logIncidentId, 0); } else { logMessage = "Ready to update Repair Order. RO Number = " + ro.RepairLineID; logNote = ""; _log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote); ro_saved_num = ro.Create(_logIncidentId, 0); } } catch (Exception ex) { string message = ex.Message; MessageBox.Show(message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); logMessage = "Error in creating/updating Repair Order.Error Message: " + ex.Message; logNote = ""; _log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote); return; } if (ro_saved_num == "-1") { //Cannot change status between statuses string message = ro.ErrorMessage; MessageBox.Show(message, "Notice", MessageBoxButtons.OK, MessageBoxIcon.Information); logMessage = "Error in creating/updating RepairOrder. " + message; _log.NoticeLog(incidentId: _logIncidentId, logMessage: logMessage); return; }else if (String.IsNullOrEmpty(ro_saved_num)) { string message = "There has been an error communicating with EBS. Please check log for detail."; MessageBox.Show(message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); logMessage = "Error in creating/updating RepairOrder. Response's error message: " + ro.ErrorMessage; logNote = ""; _log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote); return; } else { // Save successfully logMessage = "Creating/updating Repair Order successfully. RO Num = " + ro.RepairLineID; logNote = ""; _log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote); _repairOrderControl.previousRONum = ro_saved_num; if (!isEnabledEditing) { string message = "Repair Order has been created in EBS. Do you want to refresh current Repair Order List?"; DialogResult result = MessageBox.Show(message, "Notice", MessageBoxButtons.YesNo, MessageBoxIcon.Information); if (result == DialogResult.Yes) { _recordContext.TriggerNamedEvent("CancelCreatingRO"); _recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Refresh); } } } }