public ActionResult AddTicket(TicketCreateView TCV)
{
if (ModelState.IsValid)
{
TicketManager TM = new TicketManager();
UserManager UM = new UserManager();
TCV.UserID = UM.GetUserID(TCV.LoginName);
TM.AddTicket(TCV);
return(RedirectToAction("Welcome", "Home"));
}
return(View());
}
public void AddTicket(TicketCreateView ticket)
{
using (mwdEntities db = new mwdEntities())
{
helpdesk HD = new helpdesk();
HD.UserID = ticket.UserID;
HD.StatusID = ticket.StatusID;
HD.SeverityID = ticket.SeverityID;
HD.DepartmentID = ticket.DepartmentID;
HD.Comments = ticket.Comments;
HD.RowCreatedSYSUserID = ticket.UserID > 0 ? ticket.UserID : 1;
HD.RowModifiedSYSUserID = ticket.UserID > 0 ? ticket.UserID : 1;
HD.RowCreatedDateTime = DateTime.Now;
HD.RowModifiedDateTime = DateTime.Now;
db.helpdesks.Add(HD);
db.SaveChanges();
}
}
