Example #1
0
 public ActionResult AddTicket(TicketCreateView TCV)
 {
     if (ModelState.IsValid)
     {
         TicketManager TM = new TicketManager();
         UserManager   UM = new UserManager();
         TCV.UserID = UM.GetUserID(TCV.LoginName);
         TM.AddTicket(TCV);
         return(RedirectToAction("Welcome", "Home"));
     }
     return(View());
 }
Example #2
0
        public void AddTicket(TicketCreateView ticket)
        {
            using (mwdEntities db = new mwdEntities())
            {
                helpdesk HD = new helpdesk();
                HD.UserID               = ticket.UserID;
                HD.StatusID             = ticket.StatusID;
                HD.SeverityID           = ticket.SeverityID;
                HD.DepartmentID         = ticket.DepartmentID;
                HD.Comments             = ticket.Comments;
                HD.RowCreatedSYSUserID  = ticket.UserID > 0 ? ticket.UserID : 1;
                HD.RowModifiedSYSUserID = ticket.UserID > 0 ? ticket.UserID : 1;
                HD.RowCreatedDateTime   = DateTime.Now;
                HD.RowModifiedDateTime  = DateTime.Now;

                db.helpdesks.Add(HD);
                db.SaveChanges();
            }
        }