// When the user clicks on a customer in their customer queue, the
// CustomerQueueController calls us to tell us to start working with
// the customer.
//
// Editing a customer is self-contained in a work item (the CustomerWorkItem)
// so we end up with one CustomerWorkItem contained in ourselves for
// each customer that is being edited.
public void WorkWithCustomer(Customer customer)
{
// Construct a key to register the work item in ourselves
string key = string.Format("Customer#{0}", customer.ID);
// Have we already made the work item for this customer?
// If so, return the existing one.
CustomerWorkItem workItem = this.Items.Get <CustomerWorkItem>(key);
if (workItem == null)
{
workItem = WorkItems.AddNew <CustomerWorkItem>(key);
//Set ID before setting state. State will be cleared if a new id is set.
workItem.ID = key;
workItem.State[StateConstants.CUSTOMER] = customer;
// Ask the persistence service if we have a saved version of
// this work item. If so, load it from persistence.
if (PersistenceService != null && PersistenceService.Contains(workItem.ID))
{
workItem.Load();
}
}
workItem.Show(contentWorkspace);
}
