public void runThread()
{
logwrite.write("Finesse FinesseKeepAlive", "Finesse FinesseKeepAlive Thread Start!!");
try
{
while (true)
{
Thread.Sleep(10000);
string agentID = agent.getAgentID();
string serverIP = finesseClient.getCurrentServerIP();
FinesseDomain domainVO = FinesseDomain.getInstance();
string domain = domainVO.getFinesseDomain();
string strMsg = @"<iq id='" + agentID + "@" + serverIP + "/pidgin' to='" + domain + "' type='get' from='" + agentID + "@" + serverIP + "/pidgin'><ping xmlns='urn:xmpp:ping'/></iq>";
logwrite.write("Finesse FinesseKeepAlive", "SEND -> " + strMsg);
writer.WriteLine(strMsg);
writer.Flush();
}
}
catch (Exception e)
{
if (writer != null)
{
writer.Close();
}
if (sock != null)
{
sock.Close();
}
}
}
public int fnDisconnect()
{
logwrite.write("", "");
logwrite.write("fnConnect", "\t ** call fnDisconnect() ** ");
ErrorEvent evt = new ErrorEvent();
evt.setEvtCode(EVENT_TYPE.ON_DISCONNECTION);
if (FinesseClient != null)
{
FinesseClient.disconnect();
evt.setEvtMsg("Finesse Session Disconnected");
evt.setCurFinesseIP(FinesseClient.getCurrentServerIP());
raiseEvent(evt);
}
if (AEMSClient != null)
{
AEMSClient.disconnect();
evt.setEvtMsg("AEMS Session Disconnected");
evt.setCurAemsIP(AEMSClient.getCurrentServerIP());
raiseEvent(evt);
}
if (ISPSClient != null)
{
ISPSClient.disconnect();
evt.setEvtMsg("ISPS Session Disconnected");
evt.setCurIspsIP(ISPSClient.getCurrentServerIP());
raiseEvent(evt);
}
isFinesseConnected = false;
isAEMSConnected = false;
isISPSConnected = false;
logwrite.write("fnDisconnect", "\t Return Data : " + ERRORCODE.SUCCESS);
return(ERRORCODE.SUCCESS);
}
public void runThread()
{
try
{
logwrite.write("FinesseReceiver runThread", " Finesse Recv Thread Start !!");
writeStream.ReadTimeout = Timeout.Infinite;
Event evt = null;
if (writeStream == null)
{
logwrite.write("FinesseReceiver runThread", "writeStream null");
}
int BUFFERSIZE = sock.ReceiveBufferSize;
byte[] buffer = new byte[BUFFERSIZE];
int bytelen = 0;
StringBuilder sb = new StringBuilder();
while ((bytelen = writeStream.Read(buffer, 0, buffer.Length)) > 0)
{
string message = Encoding.UTF8.GetString(buffer, 0, bytelen);
message = message.Replace("<", "<");
message = message.Replace(">", ">");
message = message.Replace("\n", "");
message = message.Trim();
//Console.WriteLine(message);
logwrite.write("FinesseReceiver runThread", message.Replace("\n", ""));
int endIndex = 0;
int subLength = 0;
while (message.Length > 0)
{
//Console.WriteLine("message Len : " + message.Length);
if (message.StartsWith("<message"))
{
endIndex = message.IndexOf("</message>");
if (endIndex > -1)
{
subLength = endIndex + "</message>".Length;
string resultStr = message.Substring(0, subLength);
evt = xmlParser.parseXML(resultStr);
finesseObj.raiseEvent(evt);
//Console.WriteLine("\n\n1. result -> " + resultStr);
message = message.Substring(subLength, message.Length - subLength);
}
else
{
sb.Append(message);
break;
}
}
else
{
endIndex = message.IndexOf("</message>");
if (endIndex > -1)
{
subLength = endIndex + "</message>".Length;
string resultStr = message.Substring(0, subLength);
if (sb.ToString().Length > 0)
{
sb.Append(resultStr);
resultStr = sb.ToString().Replace(">", ">").Replace("<", "<");
evt = xmlParser.parseXML(resultStr);
finesseObj.raiseEvent(evt);
//Console.WriteLine("\n\n2. result -> " + sb.ToString());
sb = new StringBuilder();
}
message = message.Substring(subLength, message.Length - subLength);
}
else
{
if (sb.ToString().Length > 0)
{
sb.Append(message);
break;
}
else
{
sb = new StringBuilder();
break;
}
}
}
}
}
/*
* while ((bytelen = writeStream.Read(buffer, 0, buffer.Length)) > 0)
* {
*
* string message = Encoding.UTF8.GetString(buffer, 0, bytelen);
* message = message.Replace("<", "<");
* message = message.Replace(">", ">");
*
* message = message.Replace("\n", "");
*
* logwrite.write("FinesseReceiver runThread", message.Replace("\n", ""));
*
* int startIndex = message.IndexOf("<message");
* int endIndex = message.IndexOf("</message>");
*
* int endTaglen = "</message>".Length;
* int messagelen = message.Length;
*
* string tempStr = "";
*
* if (startIndex > -1)
* {
* if (endIndex > -1)
* {
* sb.Append(message.Substring(startIndex, endIndex + endTaglen - startIndex));
* evt = xmlParser.parseXML(sb.ToString());
* finesseObj.raiseEvent(evt);
* //Console.WriteLine("result -> " + sb.ToString());
* sb = new StringBuilder();
* if (message.Length > endIndex + endTaglen)
* {
* // 완료 XML 뒤에 데이터가 있는경우
* int start = endIndex + endTaglen;
* tempStr = message.Substring(start, messagelen - start);
*
* startIndex = tempStr.IndexOf("<message");
* endIndex = tempStr.IndexOf("</message>");
*
* if (startIndex > -1)
* {
* if (endIndex > -1)
* {
* // 완료 XML 이 뒤에 또 붙은 경우
* start = endIndex + endTaglen;
* tempStr = tempStr.Substring(startIndex, start - startIndex);
* sb.Append(tempStr);
* evt = xmlParser.parseXML(sb.ToString());
* finesseObj.raiseEvent(evt);
* //Console.WriteLine("result -> " + sb.ToString());
* sb = new StringBuilder();
* }
* else
* {
* // 완료 XML 이 아닌경우
* tempStr = tempStr.Substring(startIndex, tempStr.Length);
* sb.Append(tempStr);
* }
* }
*
* }
*
* }
* else
* {
* // 마지막 <message>이 또 붙어서 XML 이 끝이 나지 않은 경우
* tempStr = message.Substring(startIndex, messagelen - startIndex);
* sb = new StringBuilder();
* sb.Append(tempStr);
* }
* }
* else if (endIndex > -1)
* {
* tempStr = message.Substring(0, endIndex + endTaglen);
* sb.Append(tempStr);
* evt = xmlParser.parseXML(sb.ToString());
* finesseObj.raiseEvent(evt);
* //Console.WriteLine("result -> " + sb.ToString());
* sb = new StringBuilder();
* }
*
* }
*/
}
catch (Exception e)
{
if (reader != null)
{
reader.Close();
reader = null;
}
if (writeStream != null)
{
writeStream.Close();
writeStream = null;
}
logwrite.write("FinesseReceiver runThread", e.ToString());
}
finally
{
finesseClient.sessionClose();
finesseClient.setXMPPAuth(false); // Finesse 세션이 끊어지면 다른 서버로 재접속 할떄 XMPP 인증이 필요하기 때문에 Flag 세팅
// 사용자가 Disconnect 를 요청하지 않고 세션이 끊어진 경우 재접속 시도
if (!finesseClient.getDisconnectReq())
{
logwrite.write("FinesseReceiver runThread", "########## Finesse Session Closed !! ##########");
Event evt = new ErrorEvent();
evt.setEvtCode(EVENT_TYPE.ON_DISCONNECTION);
evt.setEvtMsg("Finesse Session Disconnected");
evt.setCurFinesseIP(finesseClient.getCurrentServerIP());
finesseObj.raiseEvent(evt);
if (finesseClient.finesseReConnect() == ERRORCODE.SUCCESS)
{
logwrite.write("FinesseReceiver runThread", " TRY TO CHECK AGENT PREVIOUS STATE");
// XMPP 인증 성공하면 이전 상담원 상태를 가져온다.
finesseClient.checkAgentState();
}
else
{
// 서버 세션이 끊어지고, 재접속이 안될시 서버 프로세스가 올라올때까지 감지하는 스레드 시작한다.
ISocketSender finesseSender = new FinesseSender(logwrite, finesseClient);
ThreadStart ts = new ThreadStart(finesseSender.runThread);
Thread thread = new Thread(ts);
thread.Start();
}
}
}
}