public static void Push(Entity.Article article)
{
article.Save();
if (article.IsPage)
{
Pages.Add(article);
Pages.Sort((a, b) => { return DateTime.Compare(b.CreationTime, a.CreationTime); });
}
else
{
Articles.Add(article);
Articles.Sort((a, b) => { return DateTime.Compare(b.CreationTime, a.CreationTime); });
}
Dal.ArticleDao.Rebuild();
try
{
Site.Category = null;
Begin = Articles[Articles.Count() - 1].CreationTime;
End = Articles[0].CreationTime;
}
catch { }
}
//create a TwiML response to send the call to voicemail; appends the response to an existing response
public static TwilioResponse GetResponseVoicemail(TwilioResponse resp, TwilioRequestVoice request, Entity.Client client, Entity.Call call)
{
if (log.IsDebugEnabled) { log.Debug("GetResponseVoicemail.request." + (request == null ? "null" : request.ToJsonString())); }
//TODO: create valid voicemail box dial plan
resp.Pause(1);
resp.Say("You are being transferred to voicemail, but it's not setup yet. Goodbye.");
resp.Pause(1);
resp.Hangup();
//log the current call state
if (call != null)
{
call.CallResult = "sent to voicemail";
call.Save();
}
return resp;
}
//create a TwiML response to answer the call
public static TwilioResponse GetResponseAnswer(TwilioRequestVoice request, Entity.Client client, Entity.Call call)
{
TwilioResponse resp = new TwilioResponse();
if (client == null ||
client.ClientState != Entity.Client.ClientStateEnum.Available)
{
if (log.IsDebugEnabled) { log.Debug("GetResponseAnswer.Unavailable.request." + (request == null ? "null" : request.ToJsonString())); }
//transfer to unavailable voicemail
return GetResponseVoicemail(request, client, call);
}
else
{
if (log.IsDebugEnabled) { log.Debug("GetResponseAnswer.request." + (request == null ? "null" : request.ToJsonString())); }
resp.Pause(1);
if (request.CallRecord)
GetResponseRecord(resp, request, client, call);
resp.Say("Your call is being answered now.");
//find the number to dial
string toNumber = request.To;
if (string.IsNullOrEmpty(toNumber))
toNumber = call.ToNumber;
//TODO: pull caller id from database
//caller ID is required for outbound calls; it must be registered with your twilio account
string callerId = ConfigurationManager.AppSettings["DemoCallerId"];;
if (toNumber.StartsWith("client:"))
{
//call is being routed to a twilio client
Twilio.TwiML.Client clientToCall = new Twilio.TwiML.Client(toNumber.Replace("client:",""));
resp.Dial(clientToCall, new { callerId = callerId });
}
else
{
//call is being routed to an external number
Twilio.TwiML.Number number = new Twilio.TwiML.Number(toNumber);
resp.Dial(number, new { callerId = callerId });
}
//log the current call state
if (call != null)
{
call.CallResult = "answered by " + request.To;
call.Save();
}
}
return resp;
}
//create a TwiML response for calls to an unknown client
public static TwilioResponse GetResponseUnknownClient(TwilioRequestVoice request, Entity.Call call)
{
if (log.IsDebugEnabled) { log.Debug("GetResponseUnknownClient.request." + (request == null ? "null" : request.ToJsonString())); }
TwilioResponse resp = new TwilioResponse();
resp.Pause(1);
resp.Say("We're sorry. The person you are trying to reach could not be found.");
resp.Pause(1);
resp.Hangup();
//log the current call state
if (call != null)
{
call.CallResult = "unknown client";
call.Save();
}
return resp;
}
//create a TwiML response to transfer the call
public static TwilioResponse GetResponseTransfer(TwilioRequestVoice request, Entity.Client client, Entity.Call call)
{
TwilioResponse resp = new TwilioResponse();
if (call != null &&
!string.IsNullOrEmpty(call.TransferTo))
{
if (log.IsDebugEnabled) { log.Debug("GetResponseTransfer.request." + (request == null ? "null" : request.ToJsonString())); }
if (request.CallRecord)
GetResponseRecord(resp, request, client, call);
resp.Pause(1);
resp.Say("You are being transferred now.");
//TODO: pull caller id from database
//caller ID is required for outbound calls; it must be registered with your twilio account
string callerId = ConfigurationManager.AppSettings["DemoCallerId"];
Twilio.TwiML.Number number = new Twilio.TwiML.Number(call.TransferTo);
resp.Dial(number, new { callerId = callerId });
//update call result
if (call != null)
{
call.CallResult = "transfered to " + call.TransferTo;
call.Save();
}
}
else
{
if (log.IsDebugEnabled) { log.Error("GetResponseTransfer.NoTransferNumber.request." + (request == null ? "null" : request.ToJsonString())); }
//no transfer number, send to voicemail
resp = GetResponseVoicemail(request, client, call);
}
return resp;
}
//create a default ringing TwiML response
public static TwilioResponse GetResponseRing(TwilioRequestVoice request, Entity.Client client, Entity.Call call)
{
TwilioResponse resp = new TwilioResponse();
//is client available?
if (client == null ||
client.ClientState != Entity.Client.ClientStateEnum.Available)
{
if (log.IsDebugEnabled) { log.Debug("GetResponseRing.Unavailable.request." + (request == null ? "null" : request.ToJsonString())); }
//transfer to unavailable voicemail
return GetResponseVoicemail(request, client, call);
}
else
{
if (log.IsDebugEnabled) { log.Debug("GetResponseRing.request." + (request == null ? "null" : request.ToJsonString())); }
//TODO: find a ring MP3 file to play instead of just pausing with silence
//definte the default ringing response
resp.Pause(1);
resp.Say("Asking the person you are calling what they want to do.");
resp.Pause(20);
//if the call isn't dealt with after the specified time, then transfer the person to voicemail
GetResponseVoicemail(resp, request, client, call);
//log the current call state
if (call != null)
{
call.CallResult = "ringing";
call.Save();
}
}
return resp;
}
//create a TwiML response to notify the caller that the call is being recorded; appends the response to an existing response
public static TwilioResponse GetResponseRecord(TwilioResponse resp, TwilioRequestVoice request, Entity.Client client, Entity.Call call)
{
if (log.IsDebugEnabled) { log.Debug("GetResponseRecord.request." + (request == null ? "null" : request.ToJsonString())); }
resp.Say("This call may be recorded for quality assurance.");
resp.Record();
//log the current call state
if (call != null)
{
call.CallRecord = true;
call.Save();
}
return resp;
}
//create a TwiML response to ignore the call
public static TwilioResponse GetResponseIgnore(TwilioRequestVoice request, Entity.Client client, Entity.Call call)
{
if (log.IsDebugEnabled) { log.Debug("GetResponseIgnore.request." + (request == null ? "null" : request.ToJsonString())); }
TwilioResponse resp = new TwilioResponse();
//TODO: create an ignored voicemail box to send the call to
resp.Pause(1);
resp.Say("Your call was ignored.");
resp.Pause(1);
resp.Hangup();
//log the current call state
if (call != null)
{
call.CallResult = "call was ignored";
call.Save();
}
return resp;
}
