public static async Task <int?> GetVsoIdFromConversation(IDialogContext endUserDialogContext)
{
int?vsoId = null;
try
{
string status = "not set";
if (endUserDialogContext.ConversationData.TryGetValue("VsoId", out string vsoIdFromConversation))
{
int convertedVsoId = Convert.ToInt32(vsoIdFromConversation);
status = await VsoHelper.GetProjectStatus(convertedVsoId);
if (!status.ToLower().Contains("closed"))
{
vsoId = convertedVsoId;
}
}
WebApiConfig.TelemetryClient.TrackEvent("GetVsoIdFromConversation", new Dictionary <string, string>
{
{ "class", "HelloDialog" },
{ "function", "GetVsoIdFromConversation" },
{ "from", endUserDialogContext.Activity.From.Name },
{ "vsoId", vsoId != null ? vsoId.ToString() : "not set" },
{ "vsoIdStatus", status },
});
}
catch (VssServiceException e)
{
if (e.Message.Contains("does not exist"))
{
// we might have deleted this item.
WebApiConfig.TelemetryClient.TrackException(e, new Dictionary <string, string>
{
{ "class", "HelloDialog" },
{ "function", "GetVsoIdFromConversation" },
{ "dialog", "HelloDialog" },
{ "from", endUserDialogContext.Activity.From.Name }
});
return(null);
}
}
catch (System.Exception e)
{
WebApiConfig.TelemetryClient.TrackException(e, new Dictionary <string, string>
{
{ "class", "HelloDialog" },
{ "function", "GetVsoIdFromConversation" },
{ "dialog", "HelloDialog" },
{ "from", endUserDialogContext.Activity.From.Name }
});
throw;
}
return(vsoId);
}
private static async Task SendAutoReplyIfNeeded(IDialogContext context, int?vsoId)
{
// Check when was the last time we sent message to agent
var timeStampWhenLastMessageWasSentByAgent =
await OnlineStatus.GetTimeWhenMemberWasLastActive(OnlineStatus.AgentMemberType);
var timeSinceLastMessageWasSentByAgent = DateTime.UtcNow.Subtract((DateTime)timeStampWhenLastMessageWasSentByAgent);
bool autoReplyWasSentAWhileBack = DateTime.UtcNow.Subtract(GetAutoReplySentOnTimeStamp(context))
.TotalMinutes > MinutesToWaitBeforeSendingAutoReply;
if (timeSinceLastMessageWasSentByAgent.TotalMinutes >= MinutesToWaitForAgentOnlineBeforeSendingAutoReply && autoReplyWasSentAWhileBack)
{
await context.PostWithRetryAsync($"Hi {UserProfileHelper.GetFriendlyName(context)}, " +
$"My experts are working on Project #{vsoId}. " +
$"Current status of this project is {await VsoHelper.GetProjectStatus((int)vsoId)}. " +
"Either experts are busy or offline at the moment. " +
$"They were online {timeSinceLastMessageWasSentByAgent.TimeAgo()}. Please wait. ");
SetAutoReplySentOnTimeStamp(context);
}
}
