public void ticketStatusIssue()
{
string[] username = null;
string[] password = null;
String JIRA = "";
String Status = "Pass";
var oXMLData = new XMLParse();
oXMLData.LoadXML("../../Config/ApplicationSettings.xml");
username = oXMLData.getData("settings/Credentials", "username_office");
password = oXMLData.getData("settings/Credentials", "password");
// Initializing the objects
var executionLog = new ExecutionLog();
var loginHelper = new LoginHelper(GetWebDriver());
var officeTickets_CreateTicketsHelper = new OfficeTickets_CreateTicketsHelper(GetWebDriver());
try
{
executionLog.Log("TicketStatusIssue", "Login with valid username and password");
Login(username[0], password[0]);
executionLog.Log("TicketStatusIssue", "Verify Page title");
VerifyTitle("Dashboard");
executionLog.Log("TicketStatusIssue", "Go to Create Ticket page");
VisitOffice("tickets/create");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("TicketStatusIssue", "Verify title");
VerifyTitle("Create a Ticket");
executionLog.Log("TicketStatusIssue", "Set blank ticket status");
officeTickets_CreateTicketsHelper.SelectByText("TickStatus", "Select Status");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("TicketStatusIssue", "Collapse the Assignment section");
officeTickets_CreateTicketsHelper.ClickElement("TickAssi");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("TicketStatusIssue", "Enter ticket name");
officeTickets_CreateTicketsHelper.TypeText("TicketName", "Other");
executionLog.Log("TicketStatusIssue", "Click on Assign link");
officeTickets_CreateTicketsHelper.ClickElement("Assign");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("TicketStatusIssue", "Click on Assign user");
officeTickets_CreateTicketsHelper.ClickElement("AssignUser");
executionLog.Log("TicketStatusIssue", "Wait for save button to be visible.");
officeTickets_CreateTicketsHelper.WaitForElementPresent("Save", 10);
executionLog.Log("TicketStatusIssue", "Click on 'Save' button");
officeTickets_CreateTicketsHelper.ClickElement("Save");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("TicketStatusIssue", "Verify validation for required status field displayed");
officeTickets_CreateTicketsHelper.verifyElementVisible("TickAssiErr");
}
catch (Exception e)
{
executionLog.Log("Error", e.StackTrace);
Status = "Fail";
String counter = executionLog.readLastLine("counter");
String Description = executionLog.GetAllTextFile("TicketStatusIssue");
String Error = executionLog.GetAllTextFile("Error");
if (counter == "")
{
counter = "0";
}
bool result = loginHelper.CheckExstingIssue("Ticket Status Issue");
if (!result)
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
loginHelper.CreateIssue("Ticket Status Issue", "Bug", "Medium", "Ticket page", "QA", "Log in as: " + username[0] + " / " + password[0] + "\n\nSteps:\n" + Description + "\n\n\nError Description:\n" + Error);
string id = loginHelper.getIssueID("Ticket Status Issue");
TakeScreenshot("TicketStatusIssue");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\TicketStatusIssue.png";
loginHelper.AddAttachment(location, id);
}
}
else
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
TakeScreenshot("TicketStatusIssue");
string id = loginHelper.getIssueID("Ticket Status Issue");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\TicketStatusIssue.png";
loginHelper.AddAttachment(location, id);
loginHelper.AddComment(loginHelper.getIssueID("Ticket Status Issue"), "This issue is still occurring");
}
}
JIRA = loginHelper.getIssueID("Ticket Status Issue");
// executionLog.DeleteFile("Error");
throw;
}
finally
{
executionLog.DeleteFile("TicketStatusIssue");
executionLog.WriteInExcel("Ticket Status Issue", Status, JIRA, "Ticketing System");
}
}