public void changeStatusOfTicketAndVerifyStatus()
{
string[] username = null;
string[] password = null;
var oXMLData = new XMLParse();
oXMLData.LoadXML("../../Config/ApplicationSettings.xml");
username = oXMLData.getData("settings/Credentials", "username_office");
password = oXMLData.getData("settings/Credentials", "password");
// Initializing the objects
var executionLog = new ExecutionLog();
var loginHelper = new LoginHelper(GetWebDriver());
var officeTickets_CreateTicketsHelper = new OfficeTickets_CreateTicketsHelper(GetWebDriver());
// Variable random
var name = "Ticket" + RandomNumber(1, 999);
String JIRA = "";
String Status = "Pass";
try
{
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Login with valid username and password");
Login(username[0], password[0]);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Verify Page title");
VerifyTitle("Dashboard");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click on ticket tab.");
officeTickets_CreateTicketsHelper.ClickJs("TicketTab");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click On Create");
officeTickets_CreateTicketsHelper.ClickElement("Create");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "ClickOnCreate");
officeTickets_CreateTicketsHelper.TypeText("TicketName", name);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click on Client icon");
officeTickets_CreateTicketsHelper.ClickElement("ClientDisplayIcon");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "ClickOnClient");
officeTickets_CreateTicketsHelper.ClickElement("Client");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select the Status");
officeTickets_CreateTicketsHelper.SelectByText("TickStatus", "New");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click on Save");
officeTickets_CreateTicketsHelper.ClickJs("Save");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Verify result");
officeTickets_CreateTicketsHelper.WaitForText("Ticket Created Successfully.", 10);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Redirect To Document");
VisitOffice("tickets");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Search ticket by name. ");
officeTickets_CreateTicketsHelper.TypeText("SearchTicket", name);
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select All in Assigned to field");
officeTickets_CreateTicketsHelper.SelectByText("AssignedField", "All");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click on ticket to open it.");
officeTickets_CreateTicketsHelper.ClickElement("ClickOnTicket");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click on resolved");
officeTickets_CreateTicketsHelper.ClickElement("ResolvedBtn");
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select ticket resolved status.");
officeTickets_CreateTicketsHelper.SelectByText("SelectTicketResolution", "Resolved");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click Resolved SaveBtn");
officeTickets_CreateTicketsHelper.ClickElement("ClickResolvedSaveBtn");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Ticket Resolved Successfully");
officeTickets_CreateTicketsHelper.WaitForText("Ticket Resolved Successfully.", 10);
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Search ticket by name ");
officeTickets_CreateTicketsHelper.TypeText("SearchTicket", name);
officeTickets_CreateTicketsHelper.WaitForWorkAround(2000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select All in Assigned to field");
officeTickets_CreateTicketsHelper.SelectByText("AssignedField", "All");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Verify Status");
officeTickets_CreateTicketsHelper.VerifyPageText("Resolved");
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select ticket");
officeTickets_CreateTicketsHelper.ClickElement("Ticket1");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Click On Closed ");
officeTickets_CreateTicketsHelper.ClickElement("ClosedTicket");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Verify Ticket Closed Successfully.");
officeTickets_CreateTicketsHelper.WaitForText("Ticket Closed Successfully.", 10);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Search ticket ");
officeTickets_CreateTicketsHelper.TypeText("SearchTicket", name);
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Select All in Assigned to field");
officeTickets_CreateTicketsHelper.SelectByText("AssignedField", "All");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("ChangeStatusOfTicketAndVerifyStatus", "Verify Status closed");
officeTickets_CreateTicketsHelper.VerifyPageText("Closed");
}
catch (Exception e)
{
executionLog.Log("Error", e.StackTrace);
Status = "Fail";
String counter = executionLog.readLastLine("counter");
String Description = executionLog.GetAllTextFile("ChangeStatusOfTicketAndVerifyStatus");
String Error = executionLog.GetAllTextFile("Error");
if (counter == "")
{
counter = "0";
}
bool result = loginHelper.CheckExstingIssue("Change Status Of Ticket And Verify Status");
if (!result)
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
loginHelper.CreateIssue("Change Status Of Ticket And Verify Status", "Bug", "Medium", "Ticket page", "QA", "Log in as: " + username[0] + " / " + password[0] + "\n\nSteps:\n" + Description + "\n\n\nError Description:\n" + Error);
string id = loginHelper.getIssueID("Change Status Of Ticket And Verify Status");
TakeScreenshot("ChangeStatusOfTicketAndVerifyStatus");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\ChangeStatusOfTicketAndVerifyStatus.png";
loginHelper.AddAttachment(location, id);
}
}
else
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
TakeScreenshot("ChangeStatusOfTicketAndVerifyStatus");
string id = loginHelper.getIssueID("Change Status Of Ticket And Verify Status");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\ChangeStatusOfTicketAndVerifyStatus.png";
loginHelper.AddAttachment(location, id);
loginHelper.AddComment(loginHelper.getIssueID("Change Status Of Ticket And Verify Status"), "This issue is still occurring");
}
}
JIRA = loginHelper.getIssueID("Change Status Of Ticket And Verify Status");
// executionLog.DeleteFile("Error");
throw;
}
finally
{
executionLog.DeleteFile("ChangeStatusOfTicketAndVerifyStatus");
executionLog.WriteInExcel("Change Status Of Ticket And Verify Status", Status, JIRA, "Ticketing System");
}
}
public void verifyTicketCommentRemoved()
{
string[] username = null;
string[] password = null;
XMLParse oXMLData = new XMLParse();
oXMLData.LoadXML("../../Config/ApplicationSettings.xml");
username = oXMLData.getData("settings/Credentials", "username_office");
password = oXMLData.getData("settings/Credentials", "password");
// Initializing the objects
var executionLog = new ExecutionLog();
var loginHelper = new LoginHelper(GetWebDriver());
var ticket_CreateATicketHelper = new OfficeTickets_CreateTicketsHelper(GetWebDriver());
// Variable
var File = GetPathToFile() + "test.msg";
String JIRA = "";
String Status = "Pass";
// try
// {
executionLog.Log("VerifyTicketCommentRemoved", "Login with valid username and password");
Login(username[0], password[0]);
Console.WriteLine("Logged in as: " + username[0] + " / " + password[0]);
executionLog.Log("VerifyTicketCommentRemoved", "Verify Page title");
VerifyTitle("Dashboard");
executionLog.Log("VerifyTicketCommentRemoved", "Redirect To Tickets");
VisitOffice("tickets");
executionLog.Log("VerifyTicketCommentRemoved", "Verify Page title");
VerifyTitle("Tickets");
executionLog.Log("VerifyTicketCommentRemoved", "Verify Page title");
ticket_CreateATicketHelper.ClickElement("ClickOnTicket");
executionLog.Log("VerifyTicketCommentRemoved", "Verify Page title");
ticket_CreateATicketHelper.WaitForElementPresent("AddComment", 10);
executionLog.Log("VerifyTicketCommentRemoved", "Verify Page title");
ticket_CreateATicketHelper.ClickElement("AddComment");
executionLog.Log("VerifyTicketCommentRemoved", "Verify Page title");
ticket_CreateATicketHelper.WaitForElementPresent("CommentDescryption", 10);
executionLog.Log("VerifyTicketCommentRemoved", "Verify Page title");
ticket_CreateATicketHelper.TypeText("CommentDescryption", "This is a test ticket");
ticket_CreateATicketHelper.WaitForWorkAround(4000);
executionLog.Log("VerifyTicketCommentRemoved", "Verify Page title");
ticket_CreateATicketHelper.UploadFile("//*[@id='DocumentFile']", File);
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketCommentRemoved", "Verify Page title");
ticket_CreateATicketHelper.VerifyPageText("test.msg");
executionLog.Log("VerifyTicketCommentRemoved", "Verify Page title");
ticket_CreateATicketHelper.ClickElement("DeleteAttachment");
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketCommentRemoved", "Verify Page title");
ticket_CreateATicketHelper.VerifyPageText("No File Selected.");
}