public int GetLevel2EscalationTimeInMins(int slaid)
{
int varDays = 0;
int varHours = 0;
int VarMins = 0;
int TotalMins = 0;
objLevel2 = objLevel2.Get_By_Slaid(slaid);
if (objLevel2.Slaid != 0)
{
varDays = objLevel2.Days;
varHours = objLevel2.Hours;
VarMins = objLevel2.Min;
TotalMins = (varDays * 24 * 60) + (varHours * 60) + VarMins;
}
return(TotalMins);
}
protected void Level2Escalate()
{
int Slaid = Convert.ToInt32(Request.QueryString[0]);
objLevel2 = objLevel2.Get_By_Slaid(Slaid);
if (objLevel2.Slaid != 0)
{
string varEmail = objLevel2.Emailid;
string[] arrEmail = varEmail.Split(',');
if (arrEmail.Length > 2)
{
selectLevale2.Text = objLevel2.Emailid;
}
else
{
selectLevale2.Text = arrEmail[0].ToString();
}
chkLevel2.Checked = true;
if (objLevel2.Before == true)
{
radio1Level2.Checked = true;
}
else
{
radio2Level2.Checked = true;
}
txtDaysLevel2.Text = Convert.ToString(objLevel2.Days);
drpHoursLevel2.SelectedIndex = objLevel2.Hours;
drpMinLevel2.SelectedIndex = objLevel2.Min;
}
else
{
selectLevale2.Visible = false;
listLevel2.Visible = true;
radio1Level2.Checked = true;
}
}
protected void UpdateLevel2Escalate(int Slaid)
{
EscalateLevel2 obj = new EscalateLevel2();
string varemail = "";
if (radio1Level2.Checked == true)
{
objLevel2.After = false;
objLevel2.Before = true;
}
else
{
objLevel2.After = true;
objLevel2.Before = false;
}
objLevel2.Slaid = Slaid;
for (int i = listLevel2.Items.Count - 1; i >= 0; i--)
{
if (listLevel2.Items[i].Selected == true)
{
varemail = varemail + listLevel2.Items[i].Text + ",";
}
}
objLevel2.Days = Convert.ToInt32(txtDaysLevel2.Text);
objLevel2.Hours = Convert.ToInt32(drpHoursLevel2.SelectedValue);
objLevel2.Min = Convert.ToInt32(drpMinLevel2.SelectedValue);
obj = obj.Get_By_Slaid(Slaid);
if (obj.Slaid != 0)
{
if (varemail == "")
{
varemail = obj.Emailid;
}
objLevel2.Emailid = varemail;
objLevel2.Level2id = obj.Level2id;
objLevel2.Update();
}
else
{
objLevel2.Emailid = varemail;
objLevel2.Insert();
}
}
protected void UpdateLevel2Escalate(int Slaid)
{
EscalateLevel2 obj = new EscalateLevel2();
string varemail = "";
if (radio1Level2.Checked == true)
{
objLevel2.After = false;
objLevel2.Before = true;
}
else
{
objLevel2.After = true;
objLevel2.Before = false;
}
objLevel2.Slaid = Slaid;
for (int i = listLevel2.Items.Count - 1; i >= 0; i--)
{
if (listLevel2.Items[i].Selected == true)
{
varemail = varemail + listLevel2.Items[i].Text + ",";
}
}
objLevel2.Days = Convert.ToInt32(txtDaysLevel2.Text);
objLevel2.Hours = Convert.ToInt32(drpHoursLevel2.SelectedValue);
objLevel2.Min = Convert.ToInt32(drpMinLevel2.SelectedValue);
obj = obj.Get_By_Slaid(Slaid);
if (obj.Slaid != 0)
{
if (varemail == "")
{
varemail = obj.Emailid;
}
objLevel2.Emailid = varemail;
objLevel2.Level2id = obj.Level2id;
objLevel2.Update();
}
else
{
objLevel2.Emailid = varemail;
objLevel2.Insert();
}
}
