public int GetLevel2EscalationTimeInMins(int slaid) { int varDays = 0; int varHours = 0; int VarMins = 0; int TotalMins = 0; objLevel2 = objLevel2.Get_By_Slaid(slaid); if (objLevel2.Slaid != 0) { varDays = objLevel2.Days; varHours = objLevel2.Hours; VarMins = objLevel2.Min; TotalMins = (varDays * 24 * 60) + (varHours * 60) + VarMins; } return(TotalMins); }
protected void Level2Escalate() { int Slaid = Convert.ToInt32(Request.QueryString[0]); objLevel2 = objLevel2.Get_By_Slaid(Slaid); if (objLevel2.Slaid != 0) { string varEmail = objLevel2.Emailid; string[] arrEmail = varEmail.Split(','); if (arrEmail.Length > 2) { selectLevale2.Text = objLevel2.Emailid; } else { selectLevale2.Text = arrEmail[0].ToString(); } chkLevel2.Checked = true; if (objLevel2.Before == true) { radio1Level2.Checked = true; } else { radio2Level2.Checked = true; } txtDaysLevel2.Text = Convert.ToString(objLevel2.Days); drpHoursLevel2.SelectedIndex = objLevel2.Hours; drpMinLevel2.SelectedIndex = objLevel2.Min; } else { selectLevale2.Visible = false; listLevel2.Visible = true; radio1Level2.Checked = true; } }
protected void UpdateLevel2Escalate(int Slaid) { EscalateLevel2 obj = new EscalateLevel2(); string varemail = ""; if (radio1Level2.Checked == true) { objLevel2.After = false; objLevel2.Before = true; } else { objLevel2.After = true; objLevel2.Before = false; } objLevel2.Slaid = Slaid; for (int i = listLevel2.Items.Count - 1; i >= 0; i--) { if (listLevel2.Items[i].Selected == true) { varemail = varemail + listLevel2.Items[i].Text + ","; } } objLevel2.Days = Convert.ToInt32(txtDaysLevel2.Text); objLevel2.Hours = Convert.ToInt32(drpHoursLevel2.SelectedValue); objLevel2.Min = Convert.ToInt32(drpMinLevel2.SelectedValue); obj = obj.Get_By_Slaid(Slaid); if (obj.Slaid != 0) { if (varemail == "") { varemail = obj.Emailid; } objLevel2.Emailid = varemail; objLevel2.Level2id = obj.Level2id; objLevel2.Update(); } else { objLevel2.Emailid = varemail; objLevel2.Insert(); } }