protected void Page_Load(object sender, EventArgs e)
{
ClinicalQuestionTemplateId = 0;
Page.Title = "Adjust order";
CallCenter_CallCenterMaster1 obj;
obj = (CallCenter_CallCenterMaster1)this.Master;
obj.SetTitle("");
if (!IsPostBack)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
}
else
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
}
}
var eventCustomerRepository = IoC.Resolve <IEventCustomerRepository>();
if (Request.QueryString["EventCustomerID"] != null)
{
EventCustomerId = Convert.ToInt64(Request.QueryString["EventCustomerID"]);
var eventCustomer = eventCustomerRepository.GetById(EventCustomerId);
CustomerId = eventCustomer.CustomerId;
EventId = eventCustomer.EventId;
}
else if (Request.QueryString["EventId"] != null && Request.QueryString["CustomerId"] != null)
{
EventId = Convert.ToInt64(Request.QueryString["EventId"]);
CustomerId = Convert.ToInt64(Request.QueryString["CustomerId"]);
EventCustomerId = eventCustomerRepository.Get(EventId, CustomerId).Id;
}
if (EventId > 0)
{
var corporateAccountRepository = IoC.Resolve <ICorporateAccountRepository>();
var account = corporateAccountRepository.GetbyEventId(EventId);
if (account != null)
{
if (account.AskClinicalQuestions && account.ClinicalQuestionTemplateId.HasValue)
{
FillClinicialQuestionnaireDiv.Visible = true;
ClinicalQuestionTemplateId = account.ClinicalQuestionTemplateId.Value;
GetRecommendationText();
}
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
Page.Title = "Customer Details";
CallCenter_CallCenterMaster1 obj;
obj = (CallCenter_CallCenterMaster1)this.Master;
obj.SetTitle("Customer Details");
if (!IsPostBack)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
obj.SetBreadCrumbRoot = "<a href=\"/App/CallCenter/CallCenterRep/CallCenterRepCustomerList.aspx?Call=No\">Customer List</a>";
}
else
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
obj.SetBreadCrumbRoot = "<a href=\"/App/CallCenter/CallCenterRep/CustomerVerification.aspx\">Customer List</a>";
}
}
}
private void EndCall()
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(CallId);
objCall.TimeEnd = DateTime.Now.ToString();
objCall.Status = (long)CallStatus.Attended;
var callcenterDal = new CallCenterDAL();
callcenterDal.UpdateCall(objCall);
}
private void SetPageReDirection()
{
string redirecturl = ViewState["ReferredQuery"].ToString();
if (CurrentRole == Roles.CallCenterRep)
{
if (!(Request.QueryString["Call"] != null && Request.QueryString["Call"].ToLower() == "no"))
{
if (CallId.HasValue)
{
var repository = new CallCenterCallRepository();
var call = repository.GetCallCenterEntity(CallId.Value);
EndCall();
StartCall(call.CalledCustomerID);
}
}
}
Response.RedirectUser(redirecturl);
}
protected void Page_Load(object sender, EventArgs e)
{
this.Title = "Edit Customer";
var objMaster = (CallCenter_CallCenterMaster1)this.Master;
if (SystemRoleId == (long)Roles.CallCenterRep)
{
objMaster.SetBreadCrumbRoot = "<a href=\"/CallCenter/CallCenterRepDashboard/Index\">DashBoard</a>";
}
else if (SystemRoleId == (long)Roles.CallCenterManager)
{
objMaster.SetBreadCrumbRoot = "<a href=\"/App/CallCenter/CallCenterManagerDashBoard.aspx\">DashBoard</a>";
}
objMaster.SetTitle("Customer Profile");
if (!IsPostBack)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
}
else
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
}
if (Request.QueryString["UserID"] != null)
{
UCEditCustomer1.UserID = Convert.ToInt32(Request.QueryString["UserID"]);
}
else if (Request.QueryString["CustomerID"] != null)
{
var otherDal = new OtherDAL();
UCEditCustomer1.UserID = Convert.ToInt32(otherDal.GetUid(Convert.ToInt32(Request.QueryString["CustomerID"])));
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
}
else
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
}
}
CallCenter_CallCenterMaster1 obj;
obj = (CallCenter_CallCenterMaster1)this.Master;
obj.SetTitle("");
}
private void StartCall(long calledCustomerid)
{
var objCcRepCall = new ECall();
if (CallId > 0)
{
var repository = new CallCenterCallRepository();
var call = repository.GetCallCenterEntity(CallId);
objCcRepCall.IncomingPhoneLine = call.IncomingPhoneLine;
objCcRepCall.CallersPhoneNumber = call.CallersPhoneNumber;
}
objCcRepCall.CallCenterCallCenterUserID = IoC.Resolve <ISessionContext>().UserSession.CurrentOrganizationRole.OrganizationRoleUserId;
objCcRepCall.TimeCreated = DateTime.Now.ToString();
objCcRepCall.CalledCustomerID = calledCustomerid;
objCcRepCall.CallNotes = new List <ECallCenterNotes>();
var callcenterDal = new CallCenterDAL();
CallId = callcenterDal.UpdateCall(objCcRepCall);
}
protected void Page_Load(object sender, EventArgs e)
{
RegistrationFlow.CanSaveConsentInfo = false;
if (Request.QueryString["guid"] == null || Request.QueryString["guid"] == string.Empty)
{
Response.RedirectUser("/CallCenter/CallCenterRepDashboard/Index");
}
SetDisplayControls();
SetJavaScriptEvents();
if (!IsPostBack)
{
var repository = new CallCenterCallRepository();
ECall objCall = repository.GetCallCenterEntity(ExistingCallId);
if (objCall != null && (!string.IsNullOrWhiteSpace(objCall.CallersPhoneNumber) || !string.IsNullOrWhiteSpace(objCall.CallBackNumber)))
{
var commonCode = new CommonCode();
txtCallBackNo.Text = commonCode.FormatPhoneNumber(string.IsNullOrWhiteSpace(objCall.CallersPhoneNumber) ? objCall.CallBackNumber : objCall.CallersPhoneNumber);
}
hfCallStartTime.Value = objCall.TimeCreated;
if ((Request.UrlReferrer != null) && Request.UrlReferrer.LocalPath == "/App/CallCenter/CallCenterRep/CustomerVerification.aspx")
{
if (CurrentProspectCustomerId > 0)
{
SetProspectCustomerDataToControls();
}
if (RegistrationFlow != null)
{
txtSourceCode.Text = RegistrationFlow.CallSourceCode;
}
if (Request.QueryString["CustomerId"] != null)
{
txtCustomerID.Text = Request.QueryString["CustomerId"];
}
}
else if (Request.UrlReferrer != null && Request.UrlReferrer.LocalPath == "/App/CallCenter/CallCenterRep/AddNotes.aspx")
{
if (CurrentProspectCustomerId > 0)
{
SetProspectCustomerDataToControls();
CurrentProspectCustomerId = 0;
txtFirstName.Text = "";
}
}
else if (CurrentProspectCustomerId > 0)
{
SetProspectCustomerDataToControls();
}
if (RegistrationFlow != null)
{
RegistrationFlow.CallSourceCode = string.Empty;
RegistrationFlow.SourceCode = string.Empty;
RegistrationFlow.SourceCodeId = 0;
RegistrationFlow.SourceCodeAmount = 0;
RegistrationFlow.TestIds = null;
RegistrationFlow.PackageId = 0;
RegistrationFlow.AppointmentSlotIds = null;
RegistrationFlow.ShippingDetailId = 0;
RegistrationFlow.ShippingOptionId = 0;
RegistrationFlow.ShippingAddressId = 0;
RegistrationFlow.ProductId = 0;
RegistrationFlow.PackageCost = 0;
RegistrationFlow.TotalAmount = 0;
}
}
if (Request.Params["__EVENTTARGET"] != null && Request.Params["__EVENTTARGET"] == "Search")
{
SearchCustomer();
}
}
private void SearchCustomer()
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(ExistingCallId);
ViewState["IncomingPhoneLine"] = objCall.IncomingPhoneLine;
RegistrationFlow.CallSourceCode = txtSourceCode.Text;
if (!string.IsNullOrEmpty(txtSourceCode.Text) || !string.IsNullOrEmpty(txtCallBackNo.Text))
{
objCall.SourceCode = txtSourceCode.Text;
objCall.CallBackNumber = PhoneNumber.ToNumber(txtCallBackNo.Text);
var callcenterDal = new CallCenterDAL();
callcenterDal.UpdateCall(objCall);
}
if (GetCustomerList() == false && (txtCustomerID.Text.Trim().Length > 0 || GetProspectCustomerList() == false))
{
if (txtCustomerID.Text.Trim().Length > 0)
{
ClientScript.RegisterStartupScript(typeof(string), "jscode_NoRecordsFound",
"alert('Customer with ID " + txtCustomerID.Text.Trim() + " not found. Please try again.');", true);
return;
}
if (txtCustomerID.Text.Trim().Length == 0)
{
CurrentProspectCustomerId = 0;
SetProspectCustomer();
Response.RedirectUser("CustomerOptions.aspx?FirstName=" + txtFirstName.Text + "&LastName=" + txtLastName.Text +
"&CallBackNo=" + txtCallBackNo.Text + "&Zip=" + txtZipCode.Text + "&guid=" + GuId);
}
}
else
{
if (txtCustomerID.Text.Trim().Length > 0)
{
Response.RedirectUser("/App/CallCenter/CallCenterRep/CustomerOptions.aspx?CustomerID=" + txtCustomerID.Text.Trim() + "&guid=" + GuId);
//Response.RedirectUser("CustomerVerification.aspx?FirstName=" + txtFirstName.Text + "&LastName=" + txtLastName.Text +
// (!string.IsNullOrEmpty(txtCallBackNo.Text) ? "&CallBackNo=" + txtCallBackNo.Text : "") +
// (!string.IsNullOrEmpty(txtZipCode.Text) ? "&Zip=" + txtZipCode.Text : "") +
// (!string.IsNullOrEmpty(txtCustomerID.Text) ? "&CustomerId=" + txtCustomerID.Text.Trim() : "")
// + (!string.IsNullOrEmpty(txtMemberId.Text) ? "&MemberId=" + txtMemberId.Text : "")
// + (!string.IsNullOrEmpty(txtHicn.Text) ? "&Hicn=" + txtHicn.Text : "")
// + (!string.IsNullOrEmpty(txtPhoneNumber.Text) ? "&PhoneNumber=" + txtPhoneNumber.Text : "")
// + (!string.IsNullOrEmpty(txtEmail.Text) ? "&EmailId=" + txtEmail.Text : "")
// + (!string.IsNullOrEmpty(txtMbiNumber.Text) ? "&MbiNumber=" + txtMbiNumber.Text : "")
// + "&guid=" + GuId);
}
else
{
if (CurrentProspectCustomerId > 0)
{
SetProspectCustomer();
}
Response.RedirectUser("CustomerVerification.aspx?FirstName=" + txtFirstName.Text + "&LastName=" + txtLastName.Text +
(!string.IsNullOrEmpty(txtCallBackNo.Text) ? "&CallBackNo=" + txtCallBackNo.Text : "") +
(!string.IsNullOrEmpty(txtZipCode.Text) ? "&Zip=" + txtZipCode.Text : "")
+ (!string.IsNullOrEmpty(txtMemberId.Text) ? "&MemberId=" + txtMemberId.Text : "")
+ (!string.IsNullOrEmpty(txtHicn.Text) ? "&Hicn=" + txtHicn.Text : "")
+ (!string.IsNullOrEmpty(txtPhoneNumber.Text) ? "&PhoneNumber=" + txtPhoneNumber.Text : "")
+ (!string.IsNullOrEmpty(txtEmail.Text) ? "&EmailId=" + txtEmail.Text : "")
+ (!string.IsNullOrEmpty(txtMbiNumber.Text) ? "&MbiNumber=" + txtMbiNumber.Text : "")
+ "&guid=" + GuId);
}
}
}
protected void imgbtnResolved_Click(object sender, ImageClickEventArgs e)
{
if (ViewState["Case1"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
ViewState["Case1"] = null;
}
else if (ViewState["Case2"] != null)
{
//string resetPwdQueryString = SetPassword(ViewState["Case2"].ToString());
bool mailsentUserName = SendParsedMailUserName();
bool mailsentPassword = SendParsedMailPassword();
if (mailsentUserName == true && mailsentPassword == true)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The User Name & Reset Password Link has been sent to Customer's email.";
DisplayInfoDiv(true);
}
ViewState["Case2"] = null;
}
else if (ViewState["Case3"] != null)
{
SetPassword(ViewState["Case3"].ToString());
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case4"] != null)
{
//string resetPwdQueryString = SetPassword(ViewState["Case4"].ToString());
bool mailsentUserName = SendParsedMailUserName();
bool mailsentPassword = SendParsedMailPassword();
if (mailsentUserName == true && mailsentPassword == true)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The User Name & Reset Password Link has been sent to Customer's email.";
DisplayInfoDiv(true);
}
}
else if (ViewState["Case5"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case6"] != null)
{
bool mailsentUserName = SendParsedMailUserName();
if (mailsentUserName)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The User Name has been sent to Customer's email.";
DisplayInfoDiv(true);
}
}
else if (ViewState["Case7"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case8"] != null)
{
bool mailsentUserName = SendParsedMailUserName();
if (mailsentUserName)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The User Name has been sent to Customer's email.";
DisplayInfoDiv(true);
}
}
else if (ViewState["Case9"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case10"] != null)
{
//string resetPwdQueryString = SetPassword(ViewState["Case10"].ToString());
bool mailsentPassword = SendParsedMailPassword();
if (mailsentPassword)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The Reset Password Link has been sent to Customer's email.";
DisplayInfoDiv(true);
}
}
else if (ViewState["Case11"] != null)
{
SetPassword(ViewState["Case11"].ToString());
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case12"] != null)
{
//string resetPwdQueryString = SetPassword(ViewState["Case12"].ToString());
bool mailsentPassword = SendParsedMailPassword();
if (mailsentPassword == true)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The Reset Password Link has been sent to Customer's email.";
DisplayInfoDiv(true);
}
}
else if (ViewState["Case13"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case14"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case15"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case16"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case17"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
if (!(Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No"))
{
var repository = new CallCenterCallRepository();
var call = repository.GetCallCenterEntity(CallId);
EndCall();
StartCall(call.CalledCustomerID);
}
Response.RedirectUser("CustomerOptions.aspx?CustomerID=" + Request.QueryString["CustomerID"] + "&Name=" + Request.QueryString["Name"] + "&guid=" + GuId);
}
protected void Page_Load(object sender, EventArgs e)
{
//Get the customer detail
Page.Title = "Report Status";
CallCenter_CallCenterMaster1 obj;
obj = (CallCenter_CallCenterMaster1)this.Master;
obj.SetTitle("Report Status");
obj.SetBreadCrumbRoot = "<a href=\"/CallCenter/CallCenterRepDashboard/Index\">Dashboard</a>";
obj.hideucsearch();
if (!IsPostBack)
{
var repository = new CallCenterCallRepository();
ECall objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
if (CustomerId.HasValue && Customer != null)
{
spnCustomerName.InnerText = Customer.NameAsString;
string strCustAddress = CommonClass.FormatAddress(Customer.Address.StreetAddressLine1,
Customer.Address.StreetAddressLine2,
Customer.Address.City,
Customer.Address.State,
Customer.Address.ZipCode.Zip);
spnAddress.InnerHtml = strCustAddress;
spnEmail.InnerText = Customer.Email != null?Customer.Email.ToString() : string.Empty;
var masterDal = new MasterDAL();
List <EEvent> customerEvent = masterDal.GetCustomerEvent(CustomerId.Value.ToString(), 1);
DataTable tbltemp = new DataTable();
tbltemp.Columns.Add("Id");
tbltemp.Columns.Add("Name");
tbltemp.Columns.Add("Date");
tbltemp.Columns.Add("City");
tbltemp.Columns.Add("AppTime");
tbltemp.Columns.Add("Package");
tbltemp.Columns.Add("PaymentMethod");
tbltemp.Columns.Add("Status");
tbltemp.Columns.Add("EventCustomerID");
tbltemp.Columns.Add("HostName");
tbltemp.Columns.Add("HostAddress");
if (customerEvent != null)
{
for (Int32 intCounter = 0; intCounter < customerEvent.Count; intCounter++)
{
string strEventDate =
Convert.ToDateTime(customerEvent[intCounter].EventDate).ToString("MMM dd yyyy");
string strAppointmentStartTime =
Convert.ToDateTime(customerEvent[intCounter].Customer[0].EventAppointment.StartTime).
ToString("hh:mm tt");
string strAppointmentEndTime =
Convert.ToDateTime(customerEvent[intCounter].Customer[0].EventAppointment.EndTime).ToString(
"hh:mm tt");
string strAppointmentTime = strAppointmentStartTime + " - " +
strAppointmentEndTime;
string strPackage = customerEvent[intCounter].Customer[0].EventPackage.Package.PackageName;
string strReportStatus = customerEvent[intCounter].Customer[0].Interpreted.ToString();
string strPayMethod = customerEvent[intCounter].Customer[0].PaymentDetail.PaymentType.Name;
tbltemp.Rows.Add(new object[]
{
customerEvent[intCounter].EventID, customerEvent[intCounter].Name,
strEventDate, customerEvent[intCounter].Host.Address.City,
strAppointmentTime, strPackage, strPayMethod, strReportStatus,
customerEvent[intCounter].Customer[0].CustomerEventTestID,
customerEvent[intCounter].Host.Name, "HostAddress"
});
}
dgeventhistory.DataSource = tbltemp;
ViewState["DSGRID"] = tbltemp;
dgeventhistory.DataBind();
dbsearch.Visible = true;
dbsearch.Style["display"] = "";
}
else
{
dbsearch.Visible = false;
dbsearch.Style["display"] = "";
dgeventhistory.Visible = false;
dvSearchResult.InnerText = "No Result found";
}
}
}
}