private void StartCall(long calledCustomerid)
{
var newCall = new Call();
var repository = new CallCenterCallRepository();
if (CallId.HasValue)
{
var call = repository.GetById(CallId.Value);
newCall.CalledInNumber = call.CalledInNumber;
newCall.CallerNumber = call.CallerNumber;
newCall.IsIncoming = call.IsIncoming;
}
newCall.CreatedByOrgRoleUserId = IoC.Resolve <ISessionContext>().UserSession.CurrentOrganizationRole.OrganizationRoleUserId;
newCall.StartTime = DateTime.Now;
newCall.CallDateTime = DateTime.Now;
newCall.DateCreated = DateTime.Now;
newCall.DateModified = DateTime.Now;
newCall.CalledCustomerId = calledCustomerid;
if (!string.IsNullOrEmpty(Customer.Tag))
{
var accountRepository = IoC.Resolve <ICorporateAccountRepository>();
var account = accountRepository.GetByTag(Customer.Tag);
newCall.HealthPlanId = account.Id;
}
newCall = repository.Save(newCall);
CallId = newCall.Id;
}
protected void Page_Load(object sender, EventArgs e)
{
ClinicalQuestionTemplateId = 0;
Page.Title = "Adjust order";
CallCenter_CallCenterMaster1 obj;
obj = (CallCenter_CallCenterMaster1)this.Master;
obj.SetTitle("");
if (!IsPostBack)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
}
else
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
}
}
var eventCustomerRepository = IoC.Resolve <IEventCustomerRepository>();
if (Request.QueryString["EventCustomerID"] != null)
{
EventCustomerId = Convert.ToInt64(Request.QueryString["EventCustomerID"]);
var eventCustomer = eventCustomerRepository.GetById(EventCustomerId);
CustomerId = eventCustomer.CustomerId;
EventId = eventCustomer.EventId;
}
else if (Request.QueryString["EventId"] != null && Request.QueryString["CustomerId"] != null)
{
EventId = Convert.ToInt64(Request.QueryString["EventId"]);
CustomerId = Convert.ToInt64(Request.QueryString["CustomerId"]);
EventCustomerId = eventCustomerRepository.Get(EventId, CustomerId).Id;
}
if (EventId > 0)
{
var corporateAccountRepository = IoC.Resolve <ICorporateAccountRepository>();
var account = corporateAccountRepository.GetbyEventId(EventId);
if (account != null)
{
if (account.AskClinicalQuestions && account.ClinicalQuestionTemplateId.HasValue)
{
FillClinicialQuestionnaireDiv.Visible = true;
ClinicalQuestionTemplateId = account.ClinicalQuestionTemplateId.Value;
GetRecommendationText();
}
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
CallPanel.Visible = false;
}
else
{
var callCenterCallRepo = new CallCenterCallRepository();
hfCallStartTime.Value = callCenterCallRepo.GetCallStarttime(CallId);
}
var obj = (CallCenter_CallCenterMaster1)Master;
if (obj != null)
{
obj.HideBreadCrum();
}
if (IsPostBack)
{
if (Request.Form["__EVENTTARGET"] != null)
{
string queryString = Request.Form["__EVENTARGUMENT"];
Response.RedirectUser("Details.aspx?Amount=" + queryString + "&guid=" + GuId);
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
Page.Title = "Customer Details";
CallCenter_CallCenterMaster1 obj;
obj = (CallCenter_CallCenterMaster1)this.Master;
obj.SetTitle("Customer Details");
if (!IsPostBack)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
obj.SetBreadCrumbRoot = "<a href=\"/App/CallCenter/CallCenterRep/CallCenterRepCustomerList.aspx?Call=No\">Customer List</a>";
}
else
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
obj.SetBreadCrumbRoot = "<a href=\"/App/CallCenter/CallCenterRep/CustomerVerification.aspx\">Customer List</a>";
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
CallPanel.Visible = false;
}
else
{
var callCenterCallRepo = new CallCenterCallRepository();
hfCallStartTime.Value = callCenterCallRepo.GetCallStarttime(CallId);
}
var obj = (CallCenter_CallCenterMaster1)Master;
if (obj != null)
{
obj.HideBreadCrum();
}
GiftCertificatePreview.IsCallCenterPurchase = true;
GiftCertificatePreview.IsOnlinePurchase = false;
GiftCertificatePreview.CustomerId = CustomerId;
if (CustomerId > 0)
{
HeadingText.InnerText = "4";
}
}
protected void Page_Load(object sender, EventArgs e)
{
Page.Title = "Callback Prospect";
var masterPage = Master as CallCenter_CallCenterMaster1;
if (masterPage != null)
{
masterPage.SetBreadCrumbRoot = "";
masterPage.hideucsearch();
masterPage.SetTitle("");
}
if (!IsPostBack)
{
FillDropDown();
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
}
else
{
var repository = new CallCenterCallRepository();
hfCallStartTime.Value = repository.GetCallStarttime(CallId);
}
if (CustomerId > 0)
{
var customerRepositoy = IoC.Resolve <ICustomerRepository>();
var customer = customerRepositoy.GetCustomer(CustomerId);
FirstNameTextbox.Value = customer.Name.FirstName;
LastNameTextbox.Value = customer.Name.LastName;
PhoneNumberTextbox.Value = customer.HomePhoneNumber.ToString();
EmailTextbox.Value = customer.Email.ToString();
StreetAddressLine1Textbox.Value = customer.Address.StreetAddressLine1;
StreetAddressLine2Textbox.Value = customer.Address.StreetAddressLine2;
StateTextbox.Value = customer.Address.State;
CityTextbox.Value = customer.Address.City;
ZipTextbox.Value = customer.Address.ZipCode.Zip;
}
else if (CurrentProspectCustomerId > 0)
{
var prospectCustomerRepository = IoC.Resolve <IProspectCustomerRepository>();
var prospectCustomer = prospectCustomerRepository.GetProspectCustomer(CurrentProspectCustomerId);
FirstNameTextbox.Value = prospectCustomer.FirstName;
LastNameTextbox.Value = prospectCustomer.LastName;
PhoneNumberTextbox.Value = prospectCustomer.CallBackPhoneNumber.ToString();
EmailTextbox.Value = prospectCustomer.Email.ToString();
ZipTextbox.Value = prospectCustomer.Address.ZipCode.Zip;
}
else
{
FirstNameTextbox.Value = FirstName;
LastNameTextbox.Value = LastName;
PhoneNumberTextbox.Value = CallBackNumber;
ZipTextbox.Value = Zip;
}
}
}
private void EndCall()
{
if (CallId == null)
{
return;
}
var repository = new CallCenterCallRepository();
repository.UpdateCallEnd(DateTime.Now, CallId.Value);
}
private void EndCall()
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(CallId);
objCall.TimeEnd = DateTime.Now.ToString();
objCall.Status = (long)CallStatus.Attended;
var callcenterDal = new CallCenterDAL();
callcenterDal.UpdateCall(objCall);
}
protected void imgNext_Click(object sender, ImageClickEventArgs e)
{
var eventId = Convert.ToInt64(hfEventID.Value);
EventId = eventId;
if (!(Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No"))
{
if (CallId != null)
{
var repository = new CallCenterCallRepository();
repository.UpdateEventforaCall(eventId, CallId.Value);
}
}
if (rbtReportMailY.Checked && Convert.ToInt64(hfResultOrderID.Value) > 0)
{
ShippingOptionId = Convert.ToInt64(hfResultOrderID.Value);
var shippingAddress = ShippingOtion.SaveShippingAddress();
if (shippingAddress != null)
{
ShippingAddressId = shippingAddress.Id;
}
else
{
return;
}
}
else
{
RegistrationFlow.ShippingAddressId = 0;
RegistrationFlow.ShippingOptionId = 0;
}
if (RegistrationFlow == null || RegistrationFlow.ShippingOptionId <= 0)
{
Response.RedirectUser("/App/CallCenter/CallCenterRep/AddNotes.aspx?guid=" + GuId);
}
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
Response.RedirectUser("SendReportStep3.aspx?Call=No&CustomerID=" + CustomerId + "&guid=" + GuId);
}
else
{
Response.RedirectUser("SendReportStep3.aspx?guid=" + GuId);
}
//Response.RedirectUser("SendReportStep3.aspx");
}
protected void Page_Load(object sender, EventArgs e)
{
Page.Title = "Add Primary Care Physician";
var obj = (CallCenter_CallCenterMaster1)Master;
if (CustomerType == CustomerType.Existing)
{
obj.SetTitle("Existing Customer");
_pCustomerType.InnerText = "Add Primary Care Physician";
}
else
{
obj.SetTitle("Register New Customer");
_pCustomerType.InnerText = "Add Primary Care Physician";
}
obj.SetBreadCrumbRoot = "<a href=\"/CallCenter/CallCenterRepDashboard/Index\">Dashboard</a>";
obj.hideucsearch();
rbtnYes.Attributes["onClick"] = "return ShowPcP()";
rbtnNo.Attributes["onClick"] = "return HidePcp()";
if (rbtnYes.Checked)
{
divPcp.Visible = true;
divPcp.Style["display"] = "block";
}
if (!IsPostBack)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
}
else
{
var repository = new CallCenterCallRepository();
hfCallStartTime.Value = repository.GetCallStarttime(CallId);
}
FillPcpInfo();
UpdateCallQueueCustomers();
}
}
protected void Page_Load(object sender, EventArgs e)
{
if (NotInCall)
{
CallPanel.Visible = false;
}
else
{
var callCenterCallRepo = new CallCenterCallRepository();
hfCallStartTime.Value = callCenterCallRepo.GetCallStarttime(CallId);
}
var obj = (CallCenter_CallCenterMaster1)Master;
if (obj != null)
{
obj.HideBreadCrum();
}
}
private void SetPageReDirection()
{
string redirecturl = ViewState["ReferredQuery"].ToString();
if (CurrentRole == Roles.CallCenterRep)
{
if (!(Request.QueryString["Call"] != null && Request.QueryString["Call"].ToLower() == "no"))
{
if (CallId.HasValue)
{
var repository = new CallCenterCallRepository();
var call = repository.GetCallCenterEntity(CallId.Value);
EndCall();
StartCall(call.CalledCustomerID);
}
}
}
Response.RedirectUser(redirecturl);
}
protected void Page_Load(object sender, EventArgs e)
{
this.Title = "Edit Customer";
var objMaster = (CallCenter_CallCenterMaster1)this.Master;
if (SystemRoleId == (long)Roles.CallCenterRep)
{
objMaster.SetBreadCrumbRoot = "<a href=\"/CallCenter/CallCenterRepDashboard/Index\">DashBoard</a>";
}
else if (SystemRoleId == (long)Roles.CallCenterManager)
{
objMaster.SetBreadCrumbRoot = "<a href=\"/App/CallCenter/CallCenterManagerDashBoard.aspx\">DashBoard</a>";
}
objMaster.SetTitle("Customer Profile");
if (!IsPostBack)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
}
else
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
}
if (Request.QueryString["UserID"] != null)
{
UCEditCustomer1.UserID = Convert.ToInt32(Request.QueryString["UserID"]);
}
else if (Request.QueryString["CustomerID"] != null)
{
var otherDal = new OtherDAL();
UCEditCustomer1.UserID = Convert.ToInt32(otherDal.GetUid(Convert.ToInt32(Request.QueryString["CustomerID"])));
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
}
else
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
}
}
CallCenter_CallCenterMaster1 obj;
obj = (CallCenter_CallCenterMaster1)this.Master;
obj.SetTitle("");
}
private void StartCall(long calledCustomerid)
{
var objCcRepCall = new ECall();
if (CallId > 0)
{
var repository = new CallCenterCallRepository();
var call = repository.GetCallCenterEntity(CallId);
objCcRepCall.IncomingPhoneLine = call.IncomingPhoneLine;
objCcRepCall.CallersPhoneNumber = call.CallersPhoneNumber;
}
objCcRepCall.CallCenterCallCenterUserID = IoC.Resolve <ISessionContext>().UserSession.CurrentOrganizationRole.OrganizationRoleUserId;
objCcRepCall.TimeCreated = DateTime.Now.ToString();
objCcRepCall.CalledCustomerID = calledCustomerid;
objCcRepCall.CallNotes = new List <ECallCenterNotes>();
var callcenterDal = new CallCenterDAL();
CallId = callcenterDal.UpdateCall(objCcRepCall);
}
protected void Page_Load(object sender, EventArgs e)
{
Page.Title = "CallCenterRep Login Issues";
CallCenter_CallCenterMaster1 obj;
obj = (CallCenter_CallCenterMaster1)this.Master;
obj.SetTitle("CallCenterRep Login Issues");
obj.SetBreadCrumbRoot = "<a href=\"/CallCenter/CallCenterRepDashboard/Index\">Dashboard</a>";
if (!IsPostBack)
{
var callCenterCallRepo = new CallCenterCallRepository();
hfCallStartTime.Value = callCenterCallRepo.GetCallStarttime(CallId);
if (ViewState["UrlReferer"] == null)
{
if (Request.UrlReferrer != null)
{
ViewState["UrlReferer"] = Request.UrlReferrer.PathAndQuery;
}
}
SetCustomerDetails();
}
}
protected void Page_Load(object sender, EventArgs e)
{
RegistrationFlow.CanSaveConsentInfo = false;
if (Request.QueryString["guid"] == null || Request.QueryString["guid"] == string.Empty)
{
Response.RedirectUser("/CallCenter/CallCenterRepDashboard/Index");
}
SetDisplayControls();
SetJavaScriptEvents();
if (!IsPostBack)
{
var repository = new CallCenterCallRepository();
ECall objCall = repository.GetCallCenterEntity(ExistingCallId);
if (objCall != null && (!string.IsNullOrWhiteSpace(objCall.CallersPhoneNumber) || !string.IsNullOrWhiteSpace(objCall.CallBackNumber)))
{
var commonCode = new CommonCode();
txtCallBackNo.Text = commonCode.FormatPhoneNumber(string.IsNullOrWhiteSpace(objCall.CallersPhoneNumber) ? objCall.CallBackNumber : objCall.CallersPhoneNumber);
}
hfCallStartTime.Value = objCall.TimeCreated;
if ((Request.UrlReferrer != null) && Request.UrlReferrer.LocalPath == "/App/CallCenter/CallCenterRep/CustomerVerification.aspx")
{
if (CurrentProspectCustomerId > 0)
{
SetProspectCustomerDataToControls();
}
if (RegistrationFlow != null)
{
txtSourceCode.Text = RegistrationFlow.CallSourceCode;
}
if (Request.QueryString["CustomerId"] != null)
{
txtCustomerID.Text = Request.QueryString["CustomerId"];
}
}
else if (Request.UrlReferrer != null && Request.UrlReferrer.LocalPath == "/App/CallCenter/CallCenterRep/AddNotes.aspx")
{
if (CurrentProspectCustomerId > 0)
{
SetProspectCustomerDataToControls();
CurrentProspectCustomerId = 0;
txtFirstName.Text = "";
}
}
else if (CurrentProspectCustomerId > 0)
{
SetProspectCustomerDataToControls();
}
if (RegistrationFlow != null)
{
RegistrationFlow.CallSourceCode = string.Empty;
RegistrationFlow.SourceCode = string.Empty;
RegistrationFlow.SourceCodeId = 0;
RegistrationFlow.SourceCodeAmount = 0;
RegistrationFlow.TestIds = null;
RegistrationFlow.PackageId = 0;
RegistrationFlow.AppointmentSlotIds = null;
RegistrationFlow.ShippingDetailId = 0;
RegistrationFlow.ShippingOptionId = 0;
RegistrationFlow.ShippingAddressId = 0;
RegistrationFlow.ProductId = 0;
RegistrationFlow.PackageCost = 0;
RegistrationFlow.TotalAmount = 0;
}
}
if (Request.Params["__EVENTTARGET"] != null && Request.Params["__EVENTTARGET"] == "Search")
{
SearchCustomer();
}
}
private void SearchCustomer()
{
var repository = new CallCenterCallRepository();
var objCall = repository.GetCallCenterEntity(ExistingCallId);
ViewState["IncomingPhoneLine"] = objCall.IncomingPhoneLine;
RegistrationFlow.CallSourceCode = txtSourceCode.Text;
if (!string.IsNullOrEmpty(txtSourceCode.Text) || !string.IsNullOrEmpty(txtCallBackNo.Text))
{
objCall.SourceCode = txtSourceCode.Text;
objCall.CallBackNumber = PhoneNumber.ToNumber(txtCallBackNo.Text);
var callcenterDal = new CallCenterDAL();
callcenterDal.UpdateCall(objCall);
}
if (GetCustomerList() == false && (txtCustomerID.Text.Trim().Length > 0 || GetProspectCustomerList() == false))
{
if (txtCustomerID.Text.Trim().Length > 0)
{
ClientScript.RegisterStartupScript(typeof(string), "jscode_NoRecordsFound",
"alert('Customer with ID " + txtCustomerID.Text.Trim() + " not found. Please try again.');", true);
return;
}
if (txtCustomerID.Text.Trim().Length == 0)
{
CurrentProspectCustomerId = 0;
SetProspectCustomer();
Response.RedirectUser("CustomerOptions.aspx?FirstName=" + txtFirstName.Text + "&LastName=" + txtLastName.Text +
"&CallBackNo=" + txtCallBackNo.Text + "&Zip=" + txtZipCode.Text + "&guid=" + GuId);
}
}
else
{
if (txtCustomerID.Text.Trim().Length > 0)
{
Response.RedirectUser("/App/CallCenter/CallCenterRep/CustomerOptions.aspx?CustomerID=" + txtCustomerID.Text.Trim() + "&guid=" + GuId);
//Response.RedirectUser("CustomerVerification.aspx?FirstName=" + txtFirstName.Text + "&LastName=" + txtLastName.Text +
// (!string.IsNullOrEmpty(txtCallBackNo.Text) ? "&CallBackNo=" + txtCallBackNo.Text : "") +
// (!string.IsNullOrEmpty(txtZipCode.Text) ? "&Zip=" + txtZipCode.Text : "") +
// (!string.IsNullOrEmpty(txtCustomerID.Text) ? "&CustomerId=" + txtCustomerID.Text.Trim() : "")
// + (!string.IsNullOrEmpty(txtMemberId.Text) ? "&MemberId=" + txtMemberId.Text : "")
// + (!string.IsNullOrEmpty(txtHicn.Text) ? "&Hicn=" + txtHicn.Text : "")
// + (!string.IsNullOrEmpty(txtPhoneNumber.Text) ? "&PhoneNumber=" + txtPhoneNumber.Text : "")
// + (!string.IsNullOrEmpty(txtEmail.Text) ? "&EmailId=" + txtEmail.Text : "")
// + (!string.IsNullOrEmpty(txtMbiNumber.Text) ? "&MbiNumber=" + txtMbiNumber.Text : "")
// + "&guid=" + GuId);
}
else
{
if (CurrentProspectCustomerId > 0)
{
SetProspectCustomer();
}
Response.RedirectUser("CustomerVerification.aspx?FirstName=" + txtFirstName.Text + "&LastName=" + txtLastName.Text +
(!string.IsNullOrEmpty(txtCallBackNo.Text) ? "&CallBackNo=" + txtCallBackNo.Text : "") +
(!string.IsNullOrEmpty(txtZipCode.Text) ? "&Zip=" + txtZipCode.Text : "")
+ (!string.IsNullOrEmpty(txtMemberId.Text) ? "&MemberId=" + txtMemberId.Text : "")
+ (!string.IsNullOrEmpty(txtHicn.Text) ? "&Hicn=" + txtHicn.Text : "")
+ (!string.IsNullOrEmpty(txtPhoneNumber.Text) ? "&PhoneNumber=" + txtPhoneNumber.Text : "")
+ (!string.IsNullOrEmpty(txtEmail.Text) ? "&EmailId=" + txtEmail.Text : "")
+ (!string.IsNullOrEmpty(txtMbiNumber.Text) ? "&MbiNumber=" + txtMbiNumber.Text : "")
+ "&guid=" + GuId);
}
}
}
protected void imgNext_Click(object sender, ImageClickEventArgs e)
{
var orderRepository = IoC.Resolve <IOrderRepository>();
var order = orderRepository.GetOrderByEventCustomerId(Convert.ToInt64(hfEventcustomerID.Value));
var orderDetail = order.OrderDetails.SingleOrDefault(od => (od.DetailType == OrderItemType.EventPackageItem || od.DetailType == OrderItemType.EventTestItem) &&
od.EventCustomerOrderDetail != null && od.EventCustomerOrderDetail.IsActive && od.IsCompleted);
var shippingDetailRepository = IoC.Resolve <IShippingDetailRepository>();
var resultShippingDetails = shippingDetailRepository.GetShippingDetailsForCancellation(orderDetail.Id);
var cdShippingDetails = shippingDetailRepository.GetProductShippingDetailsForCancellation(orderDetail.Id);
resultShippingDetails = resultShippingDetails.Where(sd => sd.Status == ShipmentStatus.Processing).Select(sd => sd).ToArray();
//cdShippingDetails = cdShippingDetails.Where(sd => sd.Status == ShipmentStatus.Processing).Select(sd => sd).ToArray();
if (Convert.ToInt64(hfResultOrderID.Value) > 0 && resultShippingDetails.Count() > 0)//&& (cdShippingDetails == null || (cdShippingDetails.Count() < resultShippingDetails.Count()))
{
ErrorDiv.InnerText = "There is already an unprocessed shipping request in your order. Duplicate shipping cannot be added till this shipping request is processed. Proceed with the default selection to add a product or contact your admin.";
ErrorDiv.Style.Add(HtmlTextWriterStyle.Display, "block");
return;
}
if (Convert.ToInt64(hfResultOrderID.Value) <= 0 && !cdShippingDetails.IsNullOrEmpty() && resultShippingDetails.Count() == 0)
{
ErrorDiv.InnerText = "To send an additional copy of Images to the customer, you need to select any one of the shipping options.";
ErrorDiv.Style.Add(HtmlTextWriterStyle.Display, "block");
return;
}
var eventId = Convert.ToInt64(hfEventID.Value);
EventId = eventId;
if (!(Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No"))
{
if (CallId != null)
{
var repository = new CallCenterCallRepository();
repository.UpdateEventforaCall(eventId, CallId.Value);
}
}
if (ProductOption.IsProductSelected && ProductOption.ProductId > 0)
{
ProductId = ProductOption.ProductId;
}
else
{
ProductId = null;
}
if (Convert.ToInt64(hfResultOrderID.Value) > 0)
{
var address = ResultOtion.SaveShippingAddress();
ShippingAddressId = address.Id;
ShippingOptionId = Convert.ToInt64(hfResultOrderID.Value);
}
else
{
ShippingAddressId = null;
ShippingOptionId = null;
}
if (ProductId == null)
{
if (CurrentOrgRole.CheckRole((long)Roles.Technician) || CurrentOrgRole.CheckRole((long)Roles.NursePractitioner) || CurrentOrgRole.CheckRole((long)Roles.FranchisorAdmin))
{
Response.RedirectUser(ViewState["UrlReferer"].ToString());
}
Response.RedirectUser("/App/CallCenter/CallCenterRep/AddNotes.aspx?guid=" + GuId);
}
else
{
if (CurrentOrgRole.CheckRole((long)Roles.Technician) || CurrentOrgRole.CheckRole((long)Roles.NursePractitioner) || CurrentOrgRole.CheckRole((long)Roles.FranchisorAdmin))
{
Session["c_url"] = ViewState["UrlReferer"].ToString();
Response.RedirectUser("/App/Franchisee/Technician/MakePaymentforAddonProduct?id=" + CustomerId + "&guid=" + GuId);
}
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
Response.RedirectUser("SendReportStep3.aspx?Call=No&CustomerID=" + CustomerId + "&guid=" + GuId);
}
else
{
Response.RedirectUser("SendReportStep3.aspx?guid=" + GuId);
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
RegistrationFlow.CanSaveConsentInfo = false;
SetTitle();
bool defaultBasePackage = false;
FillClinicialQuestionnaireDiv.Visible = false;
ClinicalQuestionTemplateId = 0;
IsClinicalQuestionaireFilled = false;
if (EventId > 0)
{
if (EventData != null)
{
EventType = EventData.EventType;
var configurationSettingRepository = IoC.Resolve <IConfigurationSettingRepository>();
EnableAlaCarte = Convert.ToBoolean(configurationSettingRepository.GetConfigurationValue(ConfigurationSettingName.EnableAlaCarte));
if (EnableAlaCarte)
{
EnableAlaCarte = EventData.EnableAlaCarteCallCenter;
}
}
if (AccountByEventId != null)
{
if (AccountByEventId.AskClinicalQuestions && AccountByEventId.ClinicalQuestionTemplateId.HasValue)
{
FillClinicialQuestionnaireDiv.Visible = true;
ClinicalQuestionTemplateId = AccountByEventId.ClinicalQuestionTemplateId.Value;
GetRecommendationText();
}
defaultBasePackage = AccountByEventId.DefaultSelectionBasePackage;
// for penguin integartion
var settings = IoC.Resolve <ISettings>();
QuestionnaireType questionnaireType = QuestionnaireType.None;
if (AccountByEventId != null && AccountByEventId.IsHealthPlan && EventData != null)
{
var accountHraChatQuestionnaireHistoryServices = IoC.Resolve <IAccountHraChatQuestionnaireHistoryServices>();
questionnaireType = accountHraChatQuestionnaireHistoryServices.QuestionnaireTypeByAccountIdandEventDate(AccountByEventId.Id, EventData.EventDate);
}
if (questionnaireType == QuestionnaireType.HraQuestionnaire)
{
var userSession = IoC.Resolve <ISessionContext>().UserSession;
var token =
(Session.SessionID + "_" + userSession.UserId + "_" +
userSession.CurrentOrganizationRole.RoleId + "_" +
userSession.CurrentOrganizationRole.OrganizationId).Encrypt();
HraQuestionerAppUrlWithoutVisit = settings.HraQuestionerAppUrl + "?userToken=" +
HttpUtility.UrlEncode(token) + "&customerId=" + CustomerId + "&orgName=" +
settings.OrganizationNameForHraQuestioner + "&tag=" + AccountByEventId.Tag;
HraQuestionerAppUrl = HraQuestionerAppUrlWithoutVisit + "&visitId=" + (RegistrationFlow.AwvVisitId.HasValue ? RegistrationFlow.AwvVisitId.Value : 0);
ChatQuestionerAppUrl = string.Empty;
}
else if (questionnaireType == QuestionnaireType.ChatQuestionnaire)
{
ChatQuestionerAppUrl = settings.HraQuestionerAppUrl;
HraQuestionerAppUrl = string.Empty;
}
}
}
if (!IsPostBack)
{
if (RegistrationFlow != null && RegistrationFlow.IsRetest)
{
RetestNo.Checked = false;
RetestYes.Checked = true;
}
else
{
RetestNo.Checked = true;
RetestYes.Checked = false;
}
if (RegistrationFlow != null && RegistrationFlow.SingleTestOverride)
{
SingleTestOverrideYes.Checked = true;
SingleTestOverrideNo.Checked = false;
}
else
{
SingleTestOverrideYes.Checked = false;
SingleTestOverrideNo.Checked = true;
}
if (EventId != 0)
{
// Hack: This is done if the user hits back button on payment page, to get back to select package page.
if (SourceCodeId > 0 && !string.IsNullOrEmpty(SourceCode))
{
txtCouponCode.Text = SourceCode;
}
else if (RegistrationFlow != null)
{
txtCouponCode.Text = RegistrationFlow.CallSourceCode;
}
hfEventID.Value = EventId.ToString();
var eventCustomerQuestionAnswerService = IoC.Resolve <IEventCustomerQuestionAnswerService>();
hfQuestionAnsTestId.Value = eventCustomerQuestionAnswerService.GetQuestionAnswerTestIdString(CustomerId, EventId);
}
else
{
const string message = "Sorry, Event detail not found. <a href=\"RegCustomerSearchEvent.aspx\">Click here</a> to search event again ";
DisplayErrorMessage(message);
}
if (CurrentProspectCustomer != null && CurrentProspectCustomer.Id > 0 && CurrentProspectCustomer.SourceCodeId != null && CurrentProspectCustomer.SourceCodeId.Value > 0)
{
ISourceCodeRepository sourceCodeRepository = new SourceCodeRepository();
var sourceCode = sourceCodeRepository.GetSourceCodeById(CurrentProspectCustomer.SourceCodeId.Value);
if (sourceCode != null)
{
txtCouponCode.Text = sourceCode.CouponCode;
}
}
IEventPackageRepository packageRepository = new EventPackageRepository();
var preApprovedPackageRepository = IoC.Resolve <IPreApprovedPackageRepository>();
if (AccountByEventId != null && AccountByEventId.AllowPreQualifiedTestOnly)
{
long preApprovedPackageId = preApprovedPackageRepository.CheckPreApprovedPackages(CustomerId);
if (PackageId == 0 && preApprovedPackageId > 0 && (RegistrationFlow == null || !RegistrationFlow.SingleTestOverride) && (RegistrationFlow == null || string.IsNullOrEmpty(RegistrationFlow.DisqualifiedTest)))
{
var eventPackages = packageRepository.GetPackagesForEventByRole(EventId, (long)Roles.CallCenterRep);
if (!eventPackages.IsNullOrEmpty())
{
var preApprovedPackage = eventPackages.FirstOrDefault(x => x.PackageId == preApprovedPackageId);
if (preApprovedPackage != null)
{
PackageId = preApprovedPackage.PackageId;
TestIds = preApprovedPackage.Tests.Select(t => t.TestId).ToList();
}
}
}
}
if (defaultBasePackage && PackageId == 0 && (RegistrationFlow == null || !RegistrationFlow.SingleTestOverride) && (RegistrationFlow == null || string.IsNullOrEmpty(RegistrationFlow.DisqualifiedTest)))
{
var eventPackages = packageRepository.GetPackagesForEventByRole(EventId, (long)Roles.CallCenterRep)
.OrderBy(p => p.Price);
if (!eventPackages.IsNullOrEmpty())
{
var lowestPricePackage = eventPackages.First();
PackageId = lowestPricePackage.PackageId;
TestIds = lowestPricePackage.Tests.Select(t => t.TestId).ToList();
}
}
if (RegistrationFlow != null && !string.IsNullOrWhiteSpace(RegistrationFlow.DisqualifiedTest) && string.IsNullOrWhiteSpace(hfDisqualifedTest.Value))
{
hfDisqualifedTest.Value = RegistrationFlow.DisqualifiedTest;
}
if (RegistrationFlow != null && !string.IsNullOrWhiteSpace(RegistrationFlow.QuestionIdAnswerTestId) && string.IsNullOrWhiteSpace(hfQuestionAnsTestId.Value))
{
hfQuestionAnsTestId.Value = RegistrationFlow.QuestionIdAnswerTestId;
}
/*if (!DisqualifiedTestIds.IsNullOrEmpty())
* {
* TestIds = TestIds.Where(x => !DisqualifiedTestIds.Contains(x)).ToList();
* }*/
ItemCartControl.EventId = EventId;
ItemCartControl.RoleId = (long)Roles.CallCenterRep;
ItemCartControl.PackageId = PackageId;
ItemCartControl.TestIds = TestIds;
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
}
else
{
var repository = new CallCenterCallRepository();
hfCallStartTime.Value = repository.GetCallStarttime(CallId);
}
if (Request.UrlReferrer != null)
{
ViewState["UrlReferer"] = Request.UrlReferrer.PathAndQuery;
}
}
if (Request.Params["__EVENTTARGET"] == "NextButton" && Request.Params["__EVENTARGUMENT"] == "Click")
{
NextButtonClick();
}
}
protected void lnkCallType_Click(object sender, EventArgs e)
{
var lnkSender = (LinkButton)sender;
var repository = new CallCenterCallRepository();
switch (lnkSender.CommandName)
{
case "Issues":
repository.UpdateCallCenterCallStatus(CallType.Login_Issue.ToString().Replace("_", " "), ExistingCallId);
Response.RedirectUser("CallCenterRepLoginIssues.aspx?CustomerID=" + CustomerId + "&Name=" + Request.QueryString["Name"] + "&guid=" + GuId);
break;
case "RequestReport":
repository.UpdateCallCenterCallStatus(CallType.Request_Print_Version.ToString().Replace("_", " "), ExistingCallId);
Response.RedirectUser("RequestReport/SendReportStep2.aspx?guid=" + GuId);
break;
case "ExistingCustomer":
repository.UpdateCallCenterCallStatus(CallType.Review_Customer.ToString().Replace("_", " "), ExistingCallId);
Session["ParameterString"] = null;
Response.RedirectUser("CallCenterRepCustomerDetails.aspx?CustomerID=" + CustomerId + "&guid=" + GuId);
break;
case "RegisterCustomer":
repository.UpdateCallCenterCallStatus(CallType.Register_New_Customer.ToString().Replace("_", " "), ExistingCallId);
if (RegistrationFlow != null)
{
RegistrationFlow.SourceCodeId = 0;
RegistrationFlow.SourceCodeAmount = 0;
RegistrationFlow.SourceCode = string.Empty;
RegistrationFlow.TestIds = null;
RegistrationFlow.PackageId = 0;
RegistrationFlow.AppointmentSlotIds = null;
RegistrationFlow.ShippingDetailId = 0;
}
if (ProspectCustomerId > 0 && (RegistrationFlow == null || RegistrationFlow.CustomerId == 0))
{
BindCurrentCallToProspectCustomer();
}
Response.RedirectUser("/App/CallCenter/CallCenterRep/ExistingCustomer/RegCustomerSearchEvent.aspx?CustomerType=New&FirstName=" + FirstName + "&LastName=" + LastName + "&CallBackNo=" + CallBackNumber + "&Zip=" + Zip + "&guid=" + GuId);
//Response.RedirectUser("/App/CallCenter/CallCenterRep/ExistingCustomer/ExistingCustomer.aspx?CustomerType=New&FirstName=" + FirstName + "&LastName=" + LastName + "&CallBackNo=" + CallBackNumber + "&Zip=" + Zip);
break;
case "OtherIssues":
repository.UpdateCallCenterCallStatus(CallType.Other_Issues.ToString().Replace("_", " "), ExistingCallId);
Response.RedirectUser("AddNotes.aspx?guid=" + GuId);
break;
case "ExistingCustomerRegister":
repository.UpdateCallCenterCallStatus(CallType.Existing_Customer.ToString().Replace("_", " "), ExistingCallId);
UpdateProspectCustomer();
BindCurrentCallToProspectCustomer();
Response.RedirectUser(ResolveUrl("/App/CallCenter/CallCenterRep/ExistingCustomer/RegCustomerSearchEvent.aspx?CustomerType=Existing&CustomerID=" +
CustomerId + "&Name=" + Request.QueryString["Name"] + "&guid=" + GuId));
//Response.RedirectUser(ResolveUrl("/App/CallCenter/CallCenterRep/ExistingCustomer/ExistingCustomer.aspx?CustomerType=Existing&CustomerID=" +
// Request.QueryString["CustomerID"] + "&Name=" + Request.QueryString["Name"]));
break;
case "GiftCertificate":
repository.UpdateCallCenterCallStatus(CallType.Gift_Certificate.ToString().Replace("_", " "), ExistingCallId);
Response.RedirectUser(ResolveUrl("/App/CallCenter/CallCenterRep/GiftCertificate/Catalog.aspx?guid=" + GuId));
break;
case "AddOnProduct":
Response.RedirectUser("RequestReport/AdditionalProductRequest.aspx?guid=" + GuId);
break;
}
}
protected void Page_Load(object sender, EventArgs e)
{
RegistrationFlow.CanSaveConsentInfo = true;
var callCenterMasterPage = (CallCenter_CallCenterMaster1)Master;
callCenterMasterPage.SetTitle("Customer Options");
callCenterMasterPage.SetBreadCrumbRoot = "<a href=\"/CallCenter/CallCenterRepDashboard/Index\">Dashboard</a>";
var repository = new CallCenterCallRepository();
ViewScriptDiv.Visible = false;
if (!IsPostBack)
{
hfCallStartTime.Value = repository.GetCallStarttime(ExistingCallId);
if (CustomerId > 0)
{
imgSymbol.ImageUrl = "~/App/Images/CCRep/page3symbol.gif";
divOptions.Style.Add(HtmlTextWriterStyle.Display, "block");
spSearchType.InnerText = "Existing Customer Options";
divNewOptions.Style.Add(HtmlTextWriterStyle.Display, "none");
var customerRepository = IoC.Resolve <ICustomerRepository>();
var customer = customerRepository.GetCustomer(CustomerId);
customername.InnerHtml = "<span style=\"color: #F37C00\">" + HttpUtility.HtmlEncode(customer.Name.FullName) +
"</span>, how may i help you?";
long?healthPlanId = null;
if (!string.IsNullOrEmpty(customer.Tag))// && IsInboundCall
{
var corporateAccountRepository = IoC.Resolve <ICorporateAccountRepository>();
var corporateAccount = corporateAccountRepository.GetByTag(customer.Tag);
if (corporateAccount != null && corporateAccount.IsHealthPlan)
{
healthPlanId = corporateAccount.Id;
}
if (IsInboundCall)
{
if (corporateAccount != null && corporateAccount.ShowCallCenterScript && corporateAccount.CallCenterScriptFileId > 0)
{
ViewScriptDiv.Visible = true;
var fileRepository = IoC.Resolve <IUniqueItemRepository <File> >();
var mediaRepository = IoC.Resolve <IMediaRepository>();
var inboundCallScriptPdf = fileRepository.GetById(corporateAccount.CallCenterScriptFileId);
var mediaLocation = mediaRepository.GetCallCenterScriptPdfFolderLocation();
RegistrationFlow.CallCenterScriptUrl = mediaLocation.Url + inboundCallScriptPdf.Path;
}
if (corporateAccount != null && corporateAccount.WarmTransfer)
{
var customerWarmTransfer = IoC.Resolve <ICustomerWarmTransferRepository>().GetByCustomerIdAndYear(CustomerId, DateTime.Today.Year);
if (customerWarmTransfer != null && customerWarmTransfer.IsWarmTransfer.HasValue && customerWarmTransfer.IsWarmTransfer.Value)
{
showWarmTransferMessage.Style.Add(HtmlTextWriterStyle.Display, "block");
}
}
}
}
repository.UpdateCalledCustomerId(CustomerId, ExistingCallId, healthPlanId, customer.ProductTypeId);
}
else
{
imgSymbol.ImageUrl = "~/App/Images/CCRep/page2symbol.gif";
divOptions.Style.Add(HtmlTextWriterStyle.Display, "none");
divNewOptions.Style.Add(HtmlTextWriterStyle.Display, "block");
spSearchType.InnerText = "New Customer Options";
if (ProspectCustomerId > 0)
{
var prospectCustomerRepository = IoC.Resolve <IUniqueItemRepository <ProspectCustomer> >();
var prospectCustomer = prospectCustomerRepository.GetById(ProspectCustomerId);
customername.InnerHtml = "<span style=\"color: #F37C00\">" + HttpUtility.HtmlEncode(prospectCustomer.FirstName) +
" " + HttpUtility.HtmlEncode(prospectCustomer.LastName) + "</span>, how may i help you?";
}
else
{
customername.InnerHtml = "<span style=\"color: #F37C00\">" + HttpUtility.HtmlEncode(FirstName) +
" " + HttpUtility.HtmlEncode(LastName) + "</span>, how may i help you?";
}
}
// Coding if the call is for outbound
// Set the call as outbound
if (Request.QueryString["CallType"] != null)
{
if (Request.QueryString["CallType"].Equals("OutBound"))
{
spBtnSearchAgain.Style.Add(HtmlTextWriterStyle.Display, "none");
var callcenterDal = new CallCenterDAL();
List <EScript> outboundCallProspect;
if (Request.QueryString["Source"] != null && Request.QueryString["Source"].ToLower() == "online")
{
int scriptTypeId = callcenterDal.GetScriptType("OutboundOnlineProspect", 2)[0].ScriptTypeID;
outboundCallProspect = callcenterDal.GetScript(scriptTypeId.ToString(), 4);
string script = outboundCallProspect[0].ScriptText.Replace("<<prospect>>", Server.UrlDecode(Request.QueryString["Name"])).Replace("<<employee>>", HttpUtility.HtmlEncode(IoC.Resolve <ISessionContext>().UserSession.UserName));
customername.InnerHtml = System.Web.Security.AntiXss.AntiXssEncoder.HtmlEncode(script, true);
}
else
{
int scriptTypeId = callcenterDal.GetScriptType("OutboundCallCenterProspect", 2)[0].ScriptTypeID;
outboundCallProspect = callcenterDal.GetScript(scriptTypeId.ToString(), 4);
string script = outboundCallProspect[0].ScriptText.Replace("<<prospect>>", Server.UrlDecode(Request.QueryString["Name"])).Replace("<<employee>>", HttpUtility.HtmlEncode(IoC.Resolve <ISessionContext>().UserSession.UserName));
customername.InnerHtml = System.Web.Security.AntiXss.AntiXssEncoder.HtmlEncode(script, true);
}
}
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
//Get the customer detail
Page.Title = "Report Status";
CallCenter_CallCenterMaster1 obj;
obj = (CallCenter_CallCenterMaster1)this.Master;
obj.SetTitle("Report Status");
obj.SetBreadCrumbRoot = "<a href=\"/CallCenter/CallCenterRepDashboard/Index\">Dashboard</a>";
obj.hideucsearch();
if (!IsPostBack)
{
var repository = new CallCenterCallRepository();
ECall objCall = repository.GetCallCenterEntity(ExistingCallId);
hfCallStartTime.Value = objCall.TimeCreated;
if (CustomerId.HasValue && Customer != null)
{
spnCustomerName.InnerText = Customer.NameAsString;
string strCustAddress = CommonClass.FormatAddress(Customer.Address.StreetAddressLine1,
Customer.Address.StreetAddressLine2,
Customer.Address.City,
Customer.Address.State,
Customer.Address.ZipCode.Zip);
spnAddress.InnerHtml = strCustAddress;
spnEmail.InnerText = Customer.Email != null?Customer.Email.ToString() : string.Empty;
var masterDal = new MasterDAL();
List <EEvent> customerEvent = masterDal.GetCustomerEvent(CustomerId.Value.ToString(), 1);
DataTable tbltemp = new DataTable();
tbltemp.Columns.Add("Id");
tbltemp.Columns.Add("Name");
tbltemp.Columns.Add("Date");
tbltemp.Columns.Add("City");
tbltemp.Columns.Add("AppTime");
tbltemp.Columns.Add("Package");
tbltemp.Columns.Add("PaymentMethod");
tbltemp.Columns.Add("Status");
tbltemp.Columns.Add("EventCustomerID");
tbltemp.Columns.Add("HostName");
tbltemp.Columns.Add("HostAddress");
if (customerEvent != null)
{
for (Int32 intCounter = 0; intCounter < customerEvent.Count; intCounter++)
{
string strEventDate =
Convert.ToDateTime(customerEvent[intCounter].EventDate).ToString("MMM dd yyyy");
string strAppointmentStartTime =
Convert.ToDateTime(customerEvent[intCounter].Customer[0].EventAppointment.StartTime).
ToString("hh:mm tt");
string strAppointmentEndTime =
Convert.ToDateTime(customerEvent[intCounter].Customer[0].EventAppointment.EndTime).ToString(
"hh:mm tt");
string strAppointmentTime = strAppointmentStartTime + " - " +
strAppointmentEndTime;
string strPackage = customerEvent[intCounter].Customer[0].EventPackage.Package.PackageName;
string strReportStatus = customerEvent[intCounter].Customer[0].Interpreted.ToString();
string strPayMethod = customerEvent[intCounter].Customer[0].PaymentDetail.PaymentType.Name;
tbltemp.Rows.Add(new object[]
{
customerEvent[intCounter].EventID, customerEvent[intCounter].Name,
strEventDate, customerEvent[intCounter].Host.Address.City,
strAppointmentTime, strPackage, strPayMethod, strReportStatus,
customerEvent[intCounter].Customer[0].CustomerEventTestID,
customerEvent[intCounter].Host.Name, "HostAddress"
});
}
dgeventhistory.DataSource = tbltemp;
ViewState["DSGRID"] = tbltemp;
dgeventhistory.DataBind();
dbsearch.Visible = true;
dbsearch.Style["display"] = "";
}
else
{
dbsearch.Visible = false;
dbsearch.Style["display"] = "";
dgeventhistory.Visible = false;
dvSearchResult.InnerText = "No Result found";
}
}
}
}
protected void imgbtnResolved_Click(object sender, ImageClickEventArgs e)
{
if (ViewState["Case1"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
ViewState["Case1"] = null;
}
else if (ViewState["Case2"] != null)
{
//string resetPwdQueryString = SetPassword(ViewState["Case2"].ToString());
bool mailsentUserName = SendParsedMailUserName();
bool mailsentPassword = SendParsedMailPassword();
if (mailsentUserName == true && mailsentPassword == true)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The User Name & Reset Password Link has been sent to Customer's email.";
DisplayInfoDiv(true);
}
ViewState["Case2"] = null;
}
else if (ViewState["Case3"] != null)
{
SetPassword(ViewState["Case3"].ToString());
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case4"] != null)
{
//string resetPwdQueryString = SetPassword(ViewState["Case4"].ToString());
bool mailsentUserName = SendParsedMailUserName();
bool mailsentPassword = SendParsedMailPassword();
if (mailsentUserName == true && mailsentPassword == true)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The User Name & Reset Password Link has been sent to Customer's email.";
DisplayInfoDiv(true);
}
}
else if (ViewState["Case5"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case6"] != null)
{
bool mailsentUserName = SendParsedMailUserName();
if (mailsentUserName)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The User Name has been sent to Customer's email.";
DisplayInfoDiv(true);
}
}
else if (ViewState["Case7"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case8"] != null)
{
bool mailsentUserName = SendParsedMailUserName();
if (mailsentUserName)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The User Name has been sent to Customer's email.";
DisplayInfoDiv(true);
}
}
else if (ViewState["Case9"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case10"] != null)
{
//string resetPwdQueryString = SetPassword(ViewState["Case10"].ToString());
bool mailsentPassword = SendParsedMailPassword();
if (mailsentPassword)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The Reset Password Link has been sent to Customer's email.";
DisplayInfoDiv(true);
}
}
else if (ViewState["Case11"] != null)
{
SetPassword(ViewState["Case11"].ToString());
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case12"] != null)
{
//string resetPwdQueryString = SetPassword(ViewState["Case12"].ToString());
bool mailsentPassword = SendParsedMailPassword();
if (mailsentPassword == true)
{
divMail.InnerText = "The Login Issue has been resolved successfully.The Reset Password Link has been sent to Customer's email.";
DisplayInfoDiv(true);
}
}
else if (ViewState["Case13"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case14"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case15"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case16"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
else if (ViewState["Case17"] != null)
{
DisplayInfoDiv(true);
divMail.InnerText = "The Login Issue has been resolved successfully";
}
if (!(Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No"))
{
var repository = new CallCenterCallRepository();
var call = repository.GetCallCenterEntity(CallId);
EndCall();
StartCall(call.CalledCustomerID);
}
Response.RedirectUser("CustomerOptions.aspx?CustomerID=" + Request.QueryString["CustomerID"] + "&Name=" + Request.QueryString["Name"] + "&guid=" + GuId);
}