/// <summary> /// Returns tickets with that tag in groups of 15. Use the page index to get the next set. /// </summary> /// <param name="tagName"></param> /// <param name="page"></param> /// <returns></returns> public List <Ticket> GetTicktesForTagByPage(string tagName, int page = 1) { var request = new ZenRestRequest { Method = Method.GET, Resource = string.Format("{0}/{1}.xml", Tags, tagName) }; request.AddParameter("page", page.ToString()); return(Execute <List <Ticket> >(request)); }
public List <Ticket> GetTicketsInViewByPage(int viewId, int page = 1) { var request = new ZenRestRequest { Method = Method.GET, Resource = string.Format("rules/{0}.xml", viewId) }; request.AddParameter("page", page.ToString()); return(Execute <List <Ticket> >(request)); }
/// <summary> /// Returns tickets with that tag in groups of 15. Use the page index to get the next set. /// </summary> /// <param name="tagName"></param> /// <param name="page"></param> /// <returns></returns> public List<Ticket> GetTicktesForTagByPage(string tagName, int page = 1) { var request = new ZenRestRequest { Method = Method.GET, Resource = string.Format("{0}/{1}.xml", Tags, tagName) }; request.AddParameter("page", page.ToString()); return Execute<List<Ticket>>(request); }
/// <summary> /// Matches the api method at http://www.zendesk.com/api/users /// Ex: QueryUsers("*****@*****.**") returns a list of users with that email, which should only be one. /// </summary> /// <param name="query"></param> /// <returns></returns> public List <User> QueryUsers(string query) { var request = new ZenRestRequest { Method = Method.GET, Resource = Users, }; request.AddParameter("query", query); return(Execute <List <User> >(request)); }
public List <Ticket> GetTicketsForUserByPage(string email, int page = 1) { var request = new ZenRestRequest { Method = Method.GET, Resource = Requests + ".xml", }; //Assume the user request.AddHeader(XOnBehalfOfEmail, email); request.AddParameter("page", page.ToString()); //Get the open ones var ticktes = Execute <List <Ticket> >(request); //Now get the closed ones request.AddParameter("filter", "solved"); var closedOrSolved = Execute <List <Ticket> >(request); ticktes.AddRange(closedOrSolved); return(ticktes); }
public bool ApplyMacro(int macroId, int ticketId) { var request = new ZenRestRequest { Method = Method.POST, Resource = string.Format("{0}/{1}/apply.json", Macros, macroId) }; request.AddParameter("ticket_id", ticketId.ToString()); var resp = Execute(request); return(resp.StatusCode == System.Net.HttpStatusCode.OK); }
public bool ApplyMacro(int macroId, int ticketId) { var request = new ZenRestRequest { Method = Method.POST, Resource = string.Format("{0}/{1}/apply.xml", Macros, macroId) }; request.AddParameter("ticket_id", ticketId.ToString()); var resp = Execute(request); return resp.StatusCode == System.Net.HttpStatusCode.OK; }
/// <summary> /// Throws a ZenDeskNotAcceptableInputException if the twitter account doesn't exist or is already assigned to someone else. /// </summary> /// <param name="userId"></param> /// <param name="twitterHandle"></param> /// <returns></returns> public bool AddTwitterHandleToUser(int userId, string twitterHandle) { //first check to see if the user already has that twitter identity var records = GetUserIdentities(userId); if (records.Where(x => x.ScreenName == twitterHandle).Count() > 0) return true; var request = new ZenRestRequest { Method = Method.POST, Resource = string.Format("{0}/{1}/user_identities.xml", Users, userId) }; request.AddParameter("text/xml", string.Format("<twitter>{0}</twitter>", twitterHandle), ParameterType.RequestBody); var res = Execute(request); return res.StatusCode == System.Net.HttpStatusCode.Created; }
public bool AddEmailAddressToAUser(int userId, string email) { //first check to see if the user allready has that email identity var emails = GetUserIdentities(userId); if (emails.Where(x => x.Value == email).Count() > 0) return true; var request = new ZenRestRequest { Method = Method.POST, Resource = string.Format("{0}/{1}/user_identities.xml", Users, userId) }; request.AddParameter("text/xml", string.Format("<email>{0}</email>", email), ParameterType.RequestBody); var res = Execute(request); return res.StatusCode == System.Net.HttpStatusCode.Created; }
/// <summary> /// Throws a ZenDeskNotAcceptableInputException if the twitter account doesn't exist or is already assigned to someone else. /// </summary> /// <param name="userId"></param> /// <param name="twitterHandle"></param> /// <returns></returns> public bool AddTwitterHandleToUser(int userId, string twitterHandle) { //first check to see if the user already has that twitter identity var records = GetUserIdentities(userId); if (records.Where(x => x.ScreenName == twitterHandle).Count() > 0) { return(true); } var request = new ZenRestRequest { Method = Method.POST, Resource = string.Format("{0}/{1}/user_identities.xml", Users, userId) }; request.AddParameter("text/xml", string.Format("<twitter>{0}</twitter>", twitterHandle), ParameterType.RequestBody); var res = Execute(request); return(res.StatusCode == System.Net.HttpStatusCode.Created); }
public bool AddEmailAddressToAUser(int userId, string email) { //first check to see if the user allready has that email identity var emails = GetUserIdentities(userId); if (emails.Where(x => x.Value == email).Count() > 0) { return(true); } var request = new ZenRestRequest { Method = Method.POST, Resource = string.Format("{0}/{1}/user_identities.xml", Users, userId) }; request.AddParameter("text/xml", string.Format("<email>{0}</email>", email), ParameterType.RequestBody); var res = Execute(request); return(res.StatusCode == System.Net.HttpStatusCode.Created); }
public List<Ticket> GetTicketsInViewByPage(int viewId, int page = 1) { var request = new ZenRestRequest { Method = Method.GET, Resource = string.Format("rules/{0}.xml", viewId) }; request.AddParameter("page", page.ToString()); return Execute<List<Ticket>>(request); }
public List<Ticket> GetTicketsForUserByPage(string email, int page = 1) { var request = new ZenRestRequest { Method = Method.GET, Resource = Requests + ".xml", }; //Assume the user request.AddHeader(XOnBehalfOfEmail, email); request.AddParameter("page", page.ToString()); //Get the open ones var ticktes = Execute<List<Ticket>>(request); //Now get the closed ones request.AddParameter("filter", "solved"); var closedOrSolved = Execute<List<Ticket>>(request); ticktes.AddRange(closedOrSolved); return ticktes; }
private List<Organization> GetOrganizationssByPage(int page) { var request = new ZenRestRequest { Method = Method.GET, Resource = string.Format("{0}.xml", _organizations) }; request.AddParameter("page", page.ToString()); return Execute<List<Organization>>(request); }
private List<User> GetUsersByPage(int page) { var request = new ZenRestRequest { Method = Method.GET, Resource = string.Format("{0}.xml", Users) }; request.AddParameter("page", page.ToString()); return Execute<List<User>>(request); }
/// <summary> /// Matches the api method at http://www.zendesk.com/api/users /// Ex: QueryUsers("*****@*****.**") returns a list of users with that email, which should only be one. /// </summary> /// <param name="query"></param> /// <returns></returns> public List<User> QueryUsers(string query) { var request = new ZenRestRequest { Method = Method.GET, Resource = Users, }; request.AddParameter("query", query); return Execute<List<User>>(request); }