static void Main(string[] args) { // Find your Account Sid and Auth Token at twilio.com/user/account string AccountSid = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"; string AuthToken = "your_auth_token"; string WorkspaceSid = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"; string salesQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"; string marketingQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"; string supportQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"; string everyoneQueue = "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"; var client = new TaskRouterClient(AccountSid, AuthToken); // sales var salesRule = new Filter() { FriendlyName = "Sales", Expression = "type == 'sales'", Targets = new List<Target>() { new Target { Queue = salesQueue } } }; // marketing var marketingRule = new Filter() { FriendlyName = "Marketing", Expression = "type == 'marketing'", Targets = new List<Target>() { new Target { Queue = marketingQueue } } }; // support var supportRule = new Filter { FriendlyName = "Support", Expression = "type == 'support'", Targets = new List<Target>() { new Target { Queue = supportQueue } } }; var workflowConfiguration = new WorkflowConfiguration(); workflowConfiguration.Filters.Add(salesRule); workflowConfiguration.Filters.Add(marketingRule); workflowConfiguration.Filters.Add(supportRule); workflowConfiguration.DefaultFilter = new Target() { Queue = everyoneQueue }; // convert to json var workflowJSON = workflowConfiguration.ToString(); // call rest api Workflow workflow = client.AddWorkflow(WorkspaceSid, "Sales, Marketing, Support Workflow", workflowJSON, "http://example.com", "http://example2.com", 30); Console.WriteLine(workflow.FriendlyName); }