public JObject MakeOutboundCall(string connection, int accountId, int agentId, int customerId, string callUUID, string customerCallUUID, bool isCustomer, string outboundCallBackUrl, int cbrId)
{
Press3.DataAccessLayer.Calls callsObject = new Press3.DataAccessLayer.Calls(connection);
Gateways gatewayObj = new Gateways();
JObject resObj = new JObject();
try
{
DataSet ds = callsObject.MakeOutboundCall(accountId, agentId, customerId, callUUID, customerCallUUID, isCustomer, cbrId);
if (ds == null)
{
helper.CreateProperty(UDC.Label.MESSAGE, "No data returned from database");
helper.CreateProperty(UDC.Label.SUCCESS, false);
}
else
{
if (ds.Tables.Count > 0)
{
if (ds.Tables[0].TableName == "Calls")
{
if (isCustomer)
{
string postData = ""; string originationUrl = "";
postData += "From=" + ds.Tables[0].Rows[0]["FromNumber"] + "&To=" + ds.Tables[0].Rows[0]["ToNumber"] + "";
postData += "&SequenceNumber=" + ds.Tables[0].Rows[0]["CallId"] + "&OriginationUUID=" + ds.Tables[0].Rows[0]["CustomerCallUUID"] + "";
postData += "&Gateways=" + ds.Tables[0].Rows[0]["Gateway"] + "&AnswerUrl=" + outboundCallBackUrl + "?IsCustomer=true" + HttpUtility.UrlEncode("&") + "AgentId=" + agentId + "";
postData += "&HangupUrl=" + outboundCallBackUrl + "?IsCustomer=true" + HttpUtility.UrlEncode("&") + "AgentId=" + agentId + "";
originationUrl += ds.Tables[0].Rows[0]["GatewayURL"];
resObj = gatewayObj.RestApiRequest(postData, originationUrl + "Call/", "POST");
}
else
{
string postData = ""; string originationUrl = "";
postData += "From=" + ds.Tables[0].Rows[0]["FromNumber"] + "&To=" + ds.Tables[0].Rows[0]["ToNumber"] + "";
postData += "&SequenceNumber=" + ds.Tables[0].Rows[0]["CallId"] + "&OriginationUUID=" + ds.Tables[0].Rows[0]["CallUUID"] + "";
postData += "&Gateways=" + ds.Tables[0].Rows[0]["Gateway"] + "&AnswerUrl=" + outboundCallBackUrl + "?IsCustomer=false" + HttpUtility.UrlEncode("&") + "AgentId=" + agentId + "";
postData += "&HangupUrl=" + outboundCallBackUrl + "?IsCustomer=false" + HttpUtility.UrlEncode("&") + "AgentId=" + agentId + "";;
originationUrl += ds.Tables[0].Rows[0]["GatewayURL"];
resObj = gatewayObj.RestApiRequest(postData, originationUrl + "Call/", "POST");
}
resObj.Add("CallId", ds.Tables[0].Rows[0]["CallId"].ToString());
}
else
{
resObj = new JObject(new JProperty("Success", "False"), new JProperty("Message", ds.Tables[0].Rows[0]["Message"]));
Logger.Error("Exception In MakeOutboundCall:" + ds.Tables[0].Rows[0]["Message"]);
}
}
else
{
resObj = new JObject(new JProperty("Success", "False"), new JProperty("Message", "No data returned from database"));
Logger.Error("Exception In MakeOutboundCall: No data returned from database");
}
}
}
catch (Exception ex)
{
Logger.Error("Exception In MakeOutboundCall " + ex.ToString());
}
return(resObj);
}
public string GetXml(HttpContext context, string connectionString)
{
string callBackUrl = System.Web.Configuration.WebConfigurationManager.AppSettings["CallBackUrl"].ToString();
string answerUrl = System.Web.Configuration.WebConfigurationManager.AppSettings["AnswerUrl"].ToString();
string hangupUrl = System.Web.Configuration.WebConfigurationManager.AppSettings["HangupUrl"].ToString();
string conferenceCallBackUrl = System.Web.Configuration.WebConfigurationManager.AppSettings["ConferenceCallBackURL"].ToString();
Int32 accountId = 0;
string responseXml = "";
JObject responseData = new JObject();
Helper helper = new Press3.BusinessRulesLayer.Helper();
UDC.ReadRestParameters restParameters = new UDC.ReadRestParameters(context);
try
{
Logger.Info("Event:" + restParameters.CallEvent);
if (restParameters.CallEvent.Equals("getkeys"))
{
DAL.DirectDialExtension dialExtObj = new DAL.DirectDialExtension(connectionString);
DataSet ds = new DataSet();
if (!string.IsNullOrEmpty(restParameters.Digits))
{
ds = dialExtObj.DialExtension(restParameters);
//if (ds != null)
//{
// helper.ParseDataSet(ds);
// responseData = helper.GetResponse();
// responseXml = responseData.SelectToken("ResponseXML").ToString();
// //Make Call to Agent with AnswerXml <Conference>{cutomer_call_request_uuid}</Conference>
// //From,To,AnswerUrl,HangupUrl,AnswerXml
// //AnswerUrl={domain}/DirectDial.ashx HangupUrlSame
// //
// //if (ds.Tables.Count > 1)
// //{
// // JArray gatewayDetailsObj = (responseData.SelectToken("GatewayDetails") as JArray) as JArray;
// //}
//}
//else
//{
// responseXml = "<Response><Hangup data='No data return from database'/></Response>";
//}
if (ds != null)
{
helper.ParseDataSet(ds);
responseData = helper.GetResponse();
responseXml = responseData.SelectToken("ResponseXML").ToString();
Press3.DataAccessLayer.Conference conferenceObj = new Press3.DataAccessLayer.Conference(connectionString);
if (!string.IsNullOrEmpty(Convert.ToString(responseData.SelectToken("AccountId"))))
{
accountId = Convert.ToInt32(responseData.SelectToken("AccountId").ToString());
}
//if (accountId > 0)
//{
// ManagerDashBoardCounts(connectionString, accountId);
//}
if (ds.Tables.Count > 1)
{
JArray gatewayDetailsObj = (responseData.SelectToken("GatewayDetails") as JArray) as JArray;
Gateways gatewaysObj = new Gateways();
string postingData = "";
JObject restApiResponse = new JObject();
string answerXml = "";
foreach (JObject j in gatewayDetailsObj)
{
Logger.Info("GatewayDetails loop in direct dial Extension:" + j.ToString());
restApiResponse = new JObject();
string ringUrl = callBackUrl + "?ChannelName=Agent_" + (j.SelectToken("AgentId")) + "&IsVertoPhone=" + (j.SelectToken("OriginationUrl").ToString().Contains("verto.rtc") ? "true" : "false") + "&IsAgent=true&isTransferToAgent=false&IsRingUrl=true";
string digitsMatch = "digitsMatch='" + j.SelectToken("ConferenceDigits") + "'";
//answerXml = "<Response><Conference stayAlone='true' callbackMethod='GET' callbackUrl='" + callBackUrl + "?ChannelName=Agent_" + (j.SelectToken("AgentId")) + "&IsVertoPhone=" + (j.SelectToken("OriginationUrl").ToString().Contains("verto.rtc") ? "true" : "false") + "&IsAgent=true&isTransferToAgent=false";
answerXml = "<Response><Conference " + digitsMatch + " stayAlone='true' callbackMethod='GET' callbackUrl='" + callBackUrl + "?ChannelName=Agent_" + (j.SelectToken("AgentId")) + "&IsVertoPhone=" + (j.SelectToken("OriginationUrl").ToString().Contains("verto.rtc") ? "true" : "false") + "&IsAgent=true&isTransferToAgent=false";
answerXml += "&GatewayURL=" + j.SelectToken("HttpUrl").ToString() + "' >" + j.SelectToken("Room") + "</Conference></Response>";
// postingData = "RingUrl=" + HttpUtility.UrlEncode(ringUrl) + "&AnswerXml=" + System.Web.HttpUtility.UrlEncode(answerXml) + "&Priority=H&SequenceNumber=" + j.SelectToken("SequenceNumber") + "&From=";
postingData = "AnswerXml=" + System.Web.HttpUtility.UrlEncode(answerXml) + "&Priority=H&SequenceNumber=" + j.SelectToken("SequenceNumber") + "&From=";
postingData += j.SelectToken("Source") + "&To=" + j.SelectToken("Number") + "&OriginateSleep=1&AnswerUrl=" + conferenceCallBackUrl + "&Gateways=";
postingData += j.SelectToken("OriginationUrl") + "&HangupUrl=" + hangupUrl + "&ExtraDialString=" + System.Web.HttpUtility.UrlEncode(j.SelectToken("ExtraDialString").ToString());
Logger.Info("call Request Executing to The server in dial extension : " + j.SelectToken("HttpUrl").ToString() + "posting data " + postingData.ToString());
// Logger.Info("httpurl " + j.SelectToken("HttpUrl").ToString());
restApiResponse = gatewaysObj.RestApiRequest(postingData, j.SelectToken("HttpUrl").ToString() + "Call/", "POST");
if (Convert.ToBoolean(restApiResponse.SelectToken("Success").ToString()))
{
Logger.Debug("Call Initiated Response in dial Extension:" + restApiResponse);
var uuid = restApiResponse.SelectToken("RequestUUID").ToString();
var seqNumber = Convert.ToInt32(j.SelectToken("SequenceNumber").ToString());
conferenceObj.UpdateConferenceRequestUUID(uuid, seqNumber);
}
else
{
Logger.Info("Call Request not Success in dial extension please check Ycom Rest logs for more info payload:" + postingData);
responseXml = "<Response><Hangup data='Issue in connect agent in dial extension'/></Response>";
}
}
}
responseXml = "<Response>" + responseXml + "</Response>";
}
else
{
responseXml = "<Response><Hangup data='No data return from database'/></Response>";
}
}
}
}catch (Exception ex) {
Logger.Error(ex.ToString());
}
return(responseXml);
}
public JObject UpdateCallDetails(HttpContext context, string connectionString, string outboundCallBackUrl, bool isCustomer, int agentId, string voiceClipPath)
{
JObject resObj = new JObject();
Gateways gatewayObj = new Gateways();
DataSet ds = null;
string conferenceRoom = ""; string gatewayURL = "";
try
{
ParseParameters(context);
UDC.OutboundCall callObj = new UDC.OutboundCall();
Press3.DataAccessLayer.OutboundCall outboundCallObj = new Press3.DataAccessLayer.OutboundCall(connectionString);
if (httpParameters.Event == "newcall")
{
callObj.Event = httpParameters.Event;
callObj.Id = httpParameters.SequenceNumber;
callObj.IsCustomer = isCustomer;
if (!isCustomer)
{
JObject messageJobj = new JObject(new JProperty("Channel_Name", "Agent_o_" + httpParameters.CallUUid),
new JProperty("Message", httpParameters.CallStatus),
new JProperty("CallId", httpParameters.SequenceNumber),
new JProperty("Event", httpParameters.Event));
Press3.DataAccessLayer.WebSocketController WSCObj = new Press3.DataAccessLayer.WebSocketController(connectionString);
WSCObj.InsertWsNofificationQueue(messageJobj.ToString());
}
Logger.Info("WebSocket newcall event");
ds = outboundCallObj.UpdateCallDetails(callObj);
if (ds == null)
{
helper.CreateProperty(UDC.Label.MESSAGE, "No data returned from database");
helper.CreateProperty(UDC.Label.SUCCESS, false);
}
else
{
ds = outboundCallObj.GetAgentConferenceRoom(httpParameters.SequenceNumber);
if (ds == null)
{
helper.CreateProperty(UDC.Label.MESSAGE, "No data returned from database");
helper.CreateProperty(UDC.Label.SUCCESS, false);
}
else
{
if (ds.Tables.Count > 0)
{
if (Convert.ToBoolean(ds.Tables[0].Rows[0]["Success"]))
{
conferenceRoom = ds.Tables[0].Rows[0]["ConferenceRoom"].ToString();
}
}
}
if (isCustomer)
{
if (conferenceRoom != "")
{
helper.CreateProperty(UDC.Label.RESPONSEXML, "<Response><Conference callbackUrl='" + outboundCallBackUrl + "?IsCustomer=true&AgentId=" + agentId + "'>" + conferenceRoom + "</Conference></Response>");
}
else
{
helper.CreateProperty(UDC.Label.RESPONSEXML, "<Response></Hangup></Response>");
}
}
else
{
helper.CreateProperty(UDC.Label.RESPONSEXML, "<Response><Conference waitSound='" + voiceClipPath + "AloneWaitClip.mp3' callbackUrl='" + outboundCallBackUrl + "?IsCustomer=false&AgentId=" + agentId + "'>" + httpParameters.CallUUid + "</Conference></Response>");
}
helper.ParseDataSet(ds);
}
}
else if (httpParameters.Event == "hangup")
{
callObj.Event = httpParameters.Event;
callObj.Id = httpParameters.SequenceNumber;
callObj.RingTime = httpParameters.RingTIme;
callObj.AnswerTime = httpParameters.StartTime;
callObj.EndTime = httpParameters.EndTime;
callObj.EndReason = httpParameters.EndReason;
callObj.HangupDisposition = httpParameters.HangupDisposition;
callObj.IsCustomer = isCustomer;
JObject messageJobj = new JObject();
Press3.DataAccessLayer.WebSocketController WSCObj = new Press3.DataAccessLayer.WebSocketController(connectionString);
if (!isCustomer)
{
messageJobj = new JObject(new JProperty("Channel_Name", "Agent_o_" + httpParameters.CallUUid),
new JProperty("Message", httpParameters.EndReason),
new JProperty("CallId", httpParameters.SequenceNumber),
new JProperty("Event", httpParameters.Event));
WSCObj.InsertWsNofificationQueue(messageJobj.ToString());
}
ds = outboundCallObj.UpdateCallDetails(callObj);
if (ds == null)
{
helper.CreateProperty(UDC.Label.MESSAGE, "No data returned from database");
helper.CreateProperty(UDC.Label.SUCCESS, false);
}
else
{
ds = outboundCallObj.GetAgentConferenceRoom(httpParameters.SequenceNumber);
if (ds == null)
{
helper.CreateProperty(UDC.Label.MESSAGE, "No data returned from database");
helper.CreateProperty(UDC.Label.SUCCESS, false);
}
else
{
if (ds.Tables.Count > 0)
{
if (Convert.ToBoolean(ds.Tables[0].Rows[0]["Success"]))
{
gatewayURL = ds.Tables[0].Rows[0]["GatewayURL"].ToString();
conferenceRoom = ds.Tables[0].Rows[0]["ConferenceRoom"].ToString();
}
}
}
helper.ParseDataSet(ds);
}
messageJobj = new JObject(new JProperty("Channel_Name", "Agent_" + agentId),
new JProperty("CallId", httpParameters.SequenceNumber.ToString()),
new JProperty("ConferenceRoom", conferenceRoom),
new JProperty("FromNumber", httpParameters.FromNumber),
new JProperty("IsAgent", true),
new JProperty("CallType", 1),
new JProperty("RequestUUID", httpParameters.RequestUuid),
new JProperty("IsOutbound", 1),
new JProperty("Event", "exit"));
WSCObj.InsertWsNofificationQueue(messageJobj.ToString());
Logger.Info("WebSocket hangup event");
JObject apiResponseObj = new JObject();
JObject apiResponseObjPrivate = new JObject();
Gateways gatewaysObj = new Gateways();
Press3.DataAccessLayer.Conference confObj = new Press3.DataAccessLayer.Conference(connectionString);
apiResponseObj = gatewaysObj.RestApiRequest("ConferenceName=" + conferenceRoom + "&MemberID=all", gatewayURL + "ConferenceHangup/", "POST");
apiResponseObjPrivate = gatewaysObj.RestApiRequest("ConferenceName=private_" + conferenceRoom + "&MemberID=all", gatewayURL + "ConferenceHangup/", "POST");
if (isCustomer)
{
ds = outboundCallObj.UpdateCallBackRequestStatus(callObj);
if (ds == null)
{
helper.CreateProperty(UDC.Label.MESSAGE, "No data returned from database");
helper.CreateProperty(UDC.Label.SUCCESS, false);
}
else
{
helper.ParseDataSet(ds);
}
}
}
else if (httpParameters.Event == "conference" && httpParameters.ConferenceAction == "enter")
{
callObj.Id = httpParameters.SequenceNumber;
callObj.Event = httpParameters.Event;
callObj.ConferenceAction = httpParameters.ConferenceAction;
callObj.RequestUUID = httpParameters.RequestUuid;
callObj.Source = httpParameters.FromNumber;
callObj.Destination = httpParameters.ToNumber;
callObj.FsMemberId = httpParameters.ConferenceMemberID;
callObj.IsCustomer = isCustomer;
callObj.EventTimeStamp = httpParameters.Eventtimestamp;
callObj.ConferenceName = httpParameters.ConferenceName;
callObj.AgentId = agentId;
if (isCustomer)
{
if (!httpParameters.ConferenceName.StartsWith("private"))
{
JObject messageJobj = new JObject(new JProperty("Channel_Name", "Agent_" + agentId),
new JProperty("CallId", httpParameters.SequenceNumber.ToString()),
new JProperty("ConferenceRoom", httpParameters.ConferenceName),
new JProperty("FromNumber", httpParameters.FromNumber),
new JProperty("IsAgent", true),
new JProperty("CallType", 1),
new JProperty("RequestUUID", httpParameters.RequestUuid),
new JProperty("IsOutbound", 1),
new JProperty("Event", httpParameters.ConferenceAction));
Press3.DataAccessLayer.WebSocketController WSCObj = new Press3.DataAccessLayer.WebSocketController(connectionString);
WSCObj.InsertWsNofificationQueue(messageJobj.ToString());
}
}
else
{
JObject messageJobj = new JObject(new JProperty("Channel_Name", "Agent_" + agentId),
new JProperty("CallId", httpParameters.SequenceNumber.ToString()),
new JProperty("ConferenceRoom", httpParameters.ConferenceName),
new JProperty("FromNumber", httpParameters.FromNumber),
new JProperty("IsAgent", true),
new JProperty("CallType", 9),
new JProperty("RequestUUID", httpParameters.RequestUuid),
new JProperty("IsOutbound", 1),
new JProperty("ConferenceEvent", httpParameters.ConferenceAction),
new JProperty("Event", "CustomerOutBound"));
Press3.DataAccessLayer.WebSocketController WSCObj = new Press3.DataAccessLayer.WebSocketController(connectionString);
WSCObj.InsertWsNofificationQueue(messageJobj.ToString());
}
ds = outboundCallObj.UpdateOutboundConferenceDetails(callObj);
if (ds == null)
{
helper.CreateProperty(UDC.Label.MESSAGE, "No data returned from database");
helper.CreateProperty(UDC.Label.SUCCESS, false);
}
else
{
helper.ParseDataSet(ds);
}
}
else if (httpParameters.Event == "conference" && httpParameters.ConferenceAction == "exit")
{
callObj.Id = httpParameters.SequenceNumber;
callObj.Event = httpParameters.Event;
callObj.ConferenceAction = httpParameters.ConferenceAction;
callObj.FsMemberId = httpParameters.ConferenceMemberID;
callObj.EventTimeStamp = httpParameters.Eventtimestamp;
ds = outboundCallObj.UpdateOutboundConferenceDetails(callObj);
if (ds == null)
{
helper.CreateProperty(UDC.Label.MESSAGE, "No data returned from database");
helper.CreateProperty(UDC.Label.SUCCESS, false);
}
else
{
helper.ParseDataSet(ds);
}
}
}
catch (Exception ex)
{
Logger.Error("Exception in BAL.UpdateCallDetails" + ex.ToString());
}
return(helper.GetResponse());
}
public string GetStudioXml(HttpContext context, string connectionString, bool isQueuedCall = false, bool IsCbrCall = false)
{
string responseXml = "";
Int32 accountId = 0;
DataSet ds = new DataSet();
JObject responseData = new JObject();
helper = new Press3.BusinessRulesLayer.Helper();
// Logger.Info("Connect to Queue GetStudioXml Started is QueuedCall:"+isQueuedCall+",IsCbrCall:"+IsCbrCall);
try
{
Press3.DataAccessLayer.Conference conferenceObj = new Press3.DataAccessLayer.Conference(connectionString);
Press3.DataAccessLayer.GetStudioXmlV1 getStudioXml = new DataAccessLayer.GetStudioXmlV1(connectionString);
httpParameters.ParseParameters(context);
Logger.Info("Incoming call received from:" + httpParameters.FromNumber + ",ToNumber:" + httpParameters.ToNumber + ",Queued Call:" + isQueuedCall + ",Is callBackRequest call:" + IsCbrCall);
if (string.IsNullOrEmpty(httpParameters.CallStatus) || string.IsNullOrEmpty(httpParameters.ToNumber) || string.IsNullOrEmpty(httpParameters.FromNumber) || string.IsNullOrEmpty(httpParameters.Event))
{
Logger.Debug("Mandatory Parameters are Missing from Connecting to Queue Agent:Callstatus:" + httpParameters.CallStatus + ",Tonumber:" + httpParameters.ToNumber + ",FromNumber:" + httpParameters.FromNumber + ",Event:" + httpParameters.Event);
responseXml = "<Response><Hangup data='Mandatory Parameter Missing from connect to agent'/></Response>";
}
else
{
if (isQueuedCall)
{
Logger.Info("It is in Queued Call for fetching agent from connect to agent CallUuid:" + httpParameters.CallUUid + ",SequenceNUmber:" + httpParameters.SequenceNumber);
ds = getStudioXml.GetAgentQueueXml(httpParameters);
}
else if (IsCbrCall)
{
Logger.Info("It is in callback request Call processing cbr Queue CallUuid:" + httpParameters.CallUUid + ",SequenceNUmber:" + httpParameters.SequenceNumber);
ds = getStudioXml.GetCbrQueueXml(httpParameters);
}
else
{
ds = getStudioXml.StudioXml(httpParameters);
}
if (ds != null)
{
helper.ParseDataSet(ds);
responseData = helper.GetResponse();
responseXml = responseData.SelectToken("ResponseXML").ToString();
if (!string.IsNullOrEmpty(Convert.ToString(responseData.SelectToken("AccountId"))))
{
accountId = Convert.ToInt32(responseData.SelectToken("AccountId").ToString());
}
Logger.Info("Studio controller: response data before dialing to agent:" + responseData.ToString());
if (accountId > 0)
{
ManagerDashBoardCounts(connectionString, accountId);
}
if (ds.Tables.Count > 1)
{
JArray gatewayDetailsObj = (responseData.SelectToken("GatewayDetails") as JArray) as JArray;
Gateways gatewaysObj = new Gateways();
string postingData = "";
JObject restApiResponse = new JObject();
string answerXml = "";
foreach (JObject j in gatewayDetailsObj)
{
Logger.Info("GatewayDetails loop in Studio Controller:" + j.ToString());
restApiResponse = new JObject();
string ringUrl = callBackUrl + "?ChannelName=Agent_" + (j.SelectToken("AgentId")) + "&IsVertoPhone=" + (j.SelectToken("OriginationUrl").ToString().Contains("verto.rtc") ? "true" : "false") + "&IsAgent=true&isTransferToAgent=false&IsRingUrl=true";
string digitsMatch = "digitsMatch='" + j.SelectToken("ConferenceDigits") + "'";
//Logger.Info("Conference Digits:"+digitsMatch);
answerXml = "<Response><Conference " + digitsMatch + " stayAlone='true' callbackMethod='GET' callbackUrl='" + callBackUrl + "?ChannelName=Agent_" + (j.SelectToken("AgentId")) + "&IsVertoPhone=" + (j.SelectToken("OriginationUrl").ToString().Contains("verto.rtc") ? "true" : "false") + "&IsAgent=true&isTransferToAgent=false";
answerXml += "&GatewayURL=" + j.SelectToken("HttpUrl").ToString() + "' >" + j.SelectToken("Room") + "</Conference></Response>";
//postingData = "RingUrl=" + HttpUtility.UrlEncode(ringUrl) +
postingData = "AnswerXml=" + System.Web.HttpUtility.UrlEncode(answerXml) + "&Source=Agent&Priority=H&SequenceNumber=" + j.SelectToken("SequenceNumber") + "&From=";
// postingData = "AnswerXml=" + System.Web.HttpUtility.UrlEncode(answerXml) + "&Priority=H&SequenceNumber=" + j.SelectToken("SequenceNumber") + "&From=";
postingData += j.SelectToken("Source") + "&To=" + j.SelectToken("Number") + "&OriginateSleep=1&AnswerUrl=" + conferenceCallBackUrl + "&Gateways=";
postingData += j.SelectToken("OriginationUrl") + "&HangupUrl=" + hangupUrl + "&ExtraDialString=" + System.Web.HttpUtility.UrlEncode(j.SelectToken("ExtraDialString").ToString());
Logger.Info("call Request Executing to The server : " + j.SelectToken("HttpUrl").ToString() + "posting data " + postingData.ToString());
// Logger.Info("httpurl " + j.SelectToken("HttpUrl").ToString());
restApiResponse = gatewaysObj.RestApiRequest(postingData, j.SelectToken("HttpUrl").ToString() + "Call/", "POST");
if (Convert.ToBoolean(restApiResponse.SelectToken("Success").ToString()))
{
Logger.Debug("Studio call process Call Initiated Response:" + restApiResponse);
var uuid = restApiResponse.SelectToken("RequestUUID").ToString();
var seqNumber = Convert.ToInt32(j.SelectToken("SequenceNumber").ToString());
conferenceObj.UpdateConferenceRequestUUID(uuid, seqNumber);
}
else
{
Logger.Info("Call Request not Success please check Ycom Rest logs for more info payload:" + postingData);
responseXml = "<Response><Hangup data='Issue in connect agent'/></Response>";
}
}
}
responseXml = "<Response>" + responseXml + "</Response>";
}
else
{
responseXml = "<Response><Speak>No agent available call is getting hangup</Speak><Hangup data='No data return from database'/></Response>";
}
}
}
catch (Exception ex)
{
Logger.Info("Exception in GetStudio Xml: " + ex.ToString());
responseXml = string.Format("<Response><Hangup data='server error -->{0} '/></Response>", ex.ToString());
}
return(responseXml);
}
