public void SetActiveChannel4Manual() { ActiveChannel = _DiallerChannel[1]; ActiveChannel = _DiallerChannel[0]; }
//public void SetChannelValues(VMuktiEventArgs e) //{ // int ChannelId = (Convert.ToInt32(e._args[e._args.Count - 1].ToString()) - 1); // _DiallerChannel[ChannelId].CurrentPhoneNo = long.Parse(e._args[0].ToString()); // channel1.CurrentPhoneNo = long.Parse(e._args[0].ToString()); // channel1.StartDate = DateTime.Parse(e._args[1].ToString()); // channel1.StartTime = e._args[2].ToString(); // channel1.CurrentCampainID = CampaingID; // // channel1.LeadID = long.Parse("1"); // channel1.ChannelID = "1"; // channel1.UserID = CurrentUserID; // channel1.ConfID = long.Parse("1"); // channel1.IsDNC = false; // channel1.IsGlobal = false; // // channel1.DispositionID = long.Parse("1"); // // channel1.CallNote = "Hello"; //} public void SetDisposition(VMuktiEventArgs e) { //if (ActiveChannel.CurrentDialStatus == "Automatic") //{ int channelNo = int.Parse(e._args[4].ToString()); ActiveChannel = _DiallerChannel[channelNo]; ActiveChannel.DispositionID = long.Parse(e._args[0].ToString()); ActiveChannel.CallNote = e._args[1].ToString(); int tmpID = -1; long parCallID = 0; if (ActiveChannel.DispositionID == 6) { ActiveChannel.IsDNC = false; clsDataService.User_Save(out parCallID, ActiveChannel.LeadID, ActiveChannel.CalledDate, ActiveChannel.StartDate, DateTime.Parse(ActiveChannel.StartTime), long.Parse(ActiveChannel.CallDuration.ToString()), ActiveChannel.DispositionID, ActiveChannel.CurrentCampainID, ActiveChannel.ConfID, ActiveChannel.CallNote, ActiveChannel.IsDNC, ActiveChannel.IsGlobal, ActiveChannel.UserID, ""); clsDataService.SetCallBackNo(parCallID, ActiveChannel.LeadID, ActiveChannel.CallNote, DateTime.Parse(e._args[3].ToString()), bool.Parse(e._args[2].ToString()), false); } else if (ActiveChannel.DispositionID == 11) { ActiveChannel.IsDNC = true; clsDataService.User_Save(out parCallID, ActiveChannel.LeadID, ActiveChannel.CalledDate, ActiveChannel.StartDate, DateTime.Parse(ActiveChannel.StartTime), long.Parse(ActiveChannel.CallDuration.ToString()), ActiveChannel.DispositionID, ActiveChannel.CurrentCampainID, ActiveChannel.ConfID, ActiveChannel.CallNote, ActiveChannel.IsDNC, ActiveChannel.IsGlobal, ActiveChannel.UserID, ""); clsDataService.UpdateDNCStatus(ActiveChannel.LeadID, ActiveChannel.UserID, true); } else { clsDataService.User_Save(out parCallID, ActiveChannel.LeadID, ActiveChannel.CalledDate, ActiveChannel.StartDate, DateTime.Parse(ActiveChannel.StartTime), long.Parse(ActiveChannel.CallDuration.ToString()), ActiveChannel.DispositionID, ActiveChannel.CurrentCampainID, ActiveChannel.ConfID, ActiveChannel.CallNote, ActiveChannel.IsDNC, ActiveChannel.IsGlobal, ActiveChannel.UserID, ""); } ActiveChannel.CallResult = ClsChannel.CallStatus.NotInCall; ActiveChannel.StartTime = PredictiveDialler.Common.ClsConstants.NullString; }
public void SetTransferCallDetail(long leadID, long phoneNO, long campaignID) { try { //foreach (ClsChannel channel in _DiallerChannel) //{ // if (channel.CallResult==ClsChannel.CallStatus.ReadyState || channel.CallResult == ClsChannel.CallStatus.NotInCall || channel.CallResult == ClsChannel.CallStatus.CallHangUp) // { // ClsException.WriteToLogFile("channel gt free for transfered call"); // channel.CurrentDialStatus = "Predictive"; // channel.LeadID = leadID; // channel.CurrentCampainID = campaignID; // channel.CurrentPhoneNo = phoneNO; // channel.UserID = UserID; // channel.ConfID = long.Parse("1"); // channel.IsDNC = false; // channel.IsGlobal = false; // channel.CalledDate = DateTime.Now; // channel.StartDate = DateTime.Now; // ActiveChannel = channel; // InsertTransfteredLead(leadID, phoneNO, campaignID); // break; // } //} for (int i = 0; i < _DiallerChannel.Count; i++) { if (_DiallerChannel[i].CallResult == ClsChannel.CallStatus.ReadyState || _DiallerChannel[i].CallResult == ClsChannel.CallStatus.NotInCall || _DiallerChannel[i].CallResult == ClsChannel.CallStatus.CallHangUp) { _DiallerChannel[i].CurrentDialStatus = "Predictive"; _DiallerChannel[i].CurrentPhoneNo = phoneNO; _DiallerChannel[i].CurrentCampainID = campaignID; _DiallerChannel[i].LeadID = leadID; _DiallerChannel[i].UserID = UserID; _DiallerChannel[i].ConfID = long.Parse("1"); _DiallerChannel[i].IsDNC = false; _DiallerChannel[i].IsGlobal = false; _DiallerChannel[i].CalledDate = DateTime.Now; _DiallerChannel[i].StartDate = DateTime.Now; ActiveChannel = _DiallerChannel[i]; InsertTransfteredLead(leadID, phoneNO, campaignID); break; } } } catch (Exception ex) { VMuktiAPI.VMuktiHelper.ExceptionHandler(ex, "SetTransferCallDetail()", "ClsChannelManager.cs"); } }