public void SetActiveChannel4Manual()
{
ActiveChannel = _DiallerChannel[1];
ActiveChannel = _DiallerChannel[0];
}
//public void SetChannelValues(VMuktiEventArgs e)
//{
// int ChannelId = (Convert.ToInt32(e._args[e._args.Count - 1].ToString()) - 1);
// _DiallerChannel[ChannelId].CurrentPhoneNo = long.Parse(e._args[0].ToString());
// channel1.CurrentPhoneNo = long.Parse(e._args[0].ToString());
// channel1.StartDate = DateTime.Parse(e._args[1].ToString());
// channel1.StartTime = e._args[2].ToString();
// channel1.CurrentCampainID = CampaingID;
// // channel1.LeadID = long.Parse("1");
// channel1.ChannelID = "1";
// channel1.UserID = CurrentUserID;
// channel1.ConfID = long.Parse("1");
// channel1.IsDNC = false;
// channel1.IsGlobal = false;
// // channel1.DispositionID = long.Parse("1");
// // channel1.CallNote = "Hello";
//}
public void SetDisposition(VMuktiEventArgs e)
{
//if (ActiveChannel.CurrentDialStatus == "Automatic")
//{
int channelNo = int.Parse(e._args[4].ToString());
ActiveChannel = _DiallerChannel[channelNo];
ActiveChannel.DispositionID = long.Parse(e._args[0].ToString());
ActiveChannel.CallNote = e._args[1].ToString();
int tmpID = -1;
long parCallID = 0;
if (ActiveChannel.DispositionID == 6)
{
ActiveChannel.IsDNC = false;
clsDataService.User_Save(out parCallID, ActiveChannel.LeadID, ActiveChannel.CalledDate, ActiveChannel.StartDate, DateTime.Parse(ActiveChannel.StartTime), long.Parse(ActiveChannel.CallDuration.ToString()), ActiveChannel.DispositionID, ActiveChannel.CurrentCampainID, ActiveChannel.ConfID, ActiveChannel.CallNote, ActiveChannel.IsDNC, ActiveChannel.IsGlobal, ActiveChannel.UserID, "");
clsDataService.SetCallBackNo(parCallID, ActiveChannel.LeadID, ActiveChannel.CallNote, DateTime.Parse(e._args[3].ToString()), bool.Parse(e._args[2].ToString()), false);
}
else if (ActiveChannel.DispositionID == 11)
{
ActiveChannel.IsDNC = true;
clsDataService.User_Save(out parCallID, ActiveChannel.LeadID, ActiveChannel.CalledDate, ActiveChannel.StartDate, DateTime.Parse(ActiveChannel.StartTime), long.Parse(ActiveChannel.CallDuration.ToString()), ActiveChannel.DispositionID, ActiveChannel.CurrentCampainID, ActiveChannel.ConfID, ActiveChannel.CallNote, ActiveChannel.IsDNC, ActiveChannel.IsGlobal, ActiveChannel.UserID, "");
clsDataService.UpdateDNCStatus(ActiveChannel.LeadID, ActiveChannel.UserID, true);
}
else
{
clsDataService.User_Save(out parCallID, ActiveChannel.LeadID, ActiveChannel.CalledDate, ActiveChannel.StartDate, DateTime.Parse(ActiveChannel.StartTime), long.Parse(ActiveChannel.CallDuration.ToString()), ActiveChannel.DispositionID, ActiveChannel.CurrentCampainID, ActiveChannel.ConfID, ActiveChannel.CallNote, ActiveChannel.IsDNC, ActiveChannel.IsGlobal, ActiveChannel.UserID, "");
}
ActiveChannel.CallResult = ClsChannel.CallStatus.NotInCall;
ActiveChannel.StartTime = PredictiveDialler.Common.ClsConstants.NullString;
}
public void SetTransferCallDetail(long leadID, long phoneNO, long campaignID)
{
try
{
//foreach (ClsChannel channel in _DiallerChannel)
//{
// if (channel.CallResult==ClsChannel.CallStatus.ReadyState || channel.CallResult == ClsChannel.CallStatus.NotInCall || channel.CallResult == ClsChannel.CallStatus.CallHangUp)
// {
// ClsException.WriteToLogFile("channel gt free for transfered call");
// channel.CurrentDialStatus = "Predictive";
// channel.LeadID = leadID;
// channel.CurrentCampainID = campaignID;
// channel.CurrentPhoneNo = phoneNO;
// channel.UserID = UserID;
// channel.ConfID = long.Parse("1");
// channel.IsDNC = false;
// channel.IsGlobal = false;
// channel.CalledDate = DateTime.Now;
// channel.StartDate = DateTime.Now;
// ActiveChannel = channel;
// InsertTransfteredLead(leadID, phoneNO, campaignID);
// break;
// }
//}
for (int i = 0; i < _DiallerChannel.Count; i++)
{
if (_DiallerChannel[i].CallResult == ClsChannel.CallStatus.ReadyState || _DiallerChannel[i].CallResult == ClsChannel.CallStatus.NotInCall || _DiallerChannel[i].CallResult == ClsChannel.CallStatus.CallHangUp)
{
_DiallerChannel[i].CurrentDialStatus = "Predictive";
_DiallerChannel[i].CurrentPhoneNo = phoneNO;
_DiallerChannel[i].CurrentCampainID = campaignID;
_DiallerChannel[i].LeadID = leadID;
_DiallerChannel[i].UserID = UserID;
_DiallerChannel[i].ConfID = long.Parse("1");
_DiallerChannel[i].IsDNC = false;
_DiallerChannel[i].IsGlobal = false;
_DiallerChannel[i].CalledDate = DateTime.Now;
_DiallerChannel[i].StartDate = DateTime.Now;
ActiveChannel = _DiallerChannel[i];
InsertTransfteredLead(leadID, phoneNO, campaignID);
break;
}
}
}
catch (Exception ex)
{
VMuktiAPI.VMuktiHelper.ExceptionHandler(ex, "SetTransferCallDetail()", "ClsChannelManager.cs");
}
}
public void SetActiveChannel4Manual()
{
ActiveChannel = _DiallerChannel[1];
ActiveChannel = _DiallerChannel[0];
}
