public async Task <ActionResult <Ticket_TicketDTO> > Delete([FromBody] Ticket_TicketDTO Ticket_TicketDTO) { if (!ModelState.IsValid) { throw new BindException(ModelState); } if (!await HasPermission(Ticket_TicketDTO.Id)) { return(Forbid()); } Ticket Ticket = ConvertDTOToEntity(Ticket_TicketDTO); Ticket = await TicketService.Delete(Ticket); Ticket_TicketDTO = new Ticket_TicketDTO(Ticket); if (Ticket.IsValidated) { return(Ticket_TicketDTO); } else { return(BadRequest(Ticket_TicketDTO)); } }
public async Task <ActionResult <Ticket_TicketDTO> > Get([FromBody] Ticket_TicketDTO Ticket_TicketDTO) { if (!ModelState.IsValid) { throw new BindException(ModelState); } if (!await HasPermission(Ticket_TicketDTO.Id)) { return(Forbid()); } Ticket Ticket = await TicketService.Get(Ticket_TicketDTO.Id); return(new Ticket_TicketDTO(Ticket)); }
private Ticket ConvertDTOToEntity(Ticket_TicketDTO Ticket_TicketDTO) { Ticket Ticket = new Ticket(); Ticket.Id = Ticket_TicketDTO.Id; Ticket.Name = Ticket_TicketDTO.Name; Ticket.Phone = Ticket_TicketDTO.Phone; Ticket.CustomerId = Ticket_TicketDTO.CustomerId; Ticket.UserId = Ticket_TicketDTO.UserId; Ticket.CustomerTypeId = Ticket_TicketDTO.CustomerTypeId; Ticket.CreatorId = Ticket_TicketDTO.CreatorId; Ticket.ProductId = Ticket_TicketDTO.ProductId; Ticket.ReceiveDate = Ticket_TicketDTO.ReceiveDate; Ticket.ProcessDate = Ticket_TicketDTO.ProcessDate; Ticket.FinishDate = Ticket_TicketDTO.FinishDate; Ticket.Subject = Ticket_TicketDTO.Subject; Ticket.Content = Ticket_TicketDTO.Content; Ticket.TicketIssueLevelId = Ticket_TicketDTO.TicketIssueLevelId; Ticket.TicketPriorityId = Ticket_TicketDTO.TicketPriorityId; Ticket.TicketStatusId = Ticket_TicketDTO.TicketStatusId; Ticket.TicketSourceId = Ticket_TicketDTO.TicketSourceId; Ticket.TicketNumber = Ticket_TicketDTO.TicketNumber; Ticket.DepartmentId = Ticket_TicketDTO.DepartmentId; Ticket.RelatedTicketId = Ticket_TicketDTO.RelatedTicketId; Ticket.SLA = Ticket_TicketDTO.SLA; Ticket.RelatedCallLogId = Ticket_TicketDTO.RelatedCallLogId; Ticket.ResponseMethodId = Ticket_TicketDTO.ResponseMethodId; Ticket.StatusId = Ticket_TicketDTO.StatusId; Ticket.Used = Ticket_TicketDTO.Used; Ticket.Notes = Ticket_TicketDTO.Notes; Ticket.IsAlerted = Ticket_TicketDTO.IsAlerted; Ticket.IsAlertedFRT = Ticket_TicketDTO.IsAlertedFRT; Ticket.IsEscalated = Ticket_TicketDTO.IsEscalated; Ticket.IsEscalatedFRT = Ticket_TicketDTO.IsEscalatedFRT; Ticket.TicketResolveTypeId = Ticket_TicketDTO.TicketResolveTypeId; Ticket.ResolveContent = Ticket_TicketDTO.ResolveContent; Ticket.closedAt = Ticket_TicketDTO.closedAt; Ticket.AppUserClosedId = Ticket_TicketDTO.AppUserClosedId; Ticket.FirstResponseAt = Ticket_TicketDTO.FirstResponseAt; Ticket.LastResponseAt = Ticket_TicketDTO.LastResponseAt; Ticket.LastHoldingAt = Ticket_TicketDTO.LastHoldingAt; Ticket.ReraisedTimes = Ticket_TicketDTO.ReraisedTimes; Ticket.ResolvedAt = Ticket_TicketDTO.ResolvedAt; Ticket.AppUserResolvedId = Ticket_TicketDTO.AppUserResolvedId; Ticket.IsClose = Ticket_TicketDTO.IsClose; Ticket.IsOpen = Ticket_TicketDTO.IsOpen; Ticket.IsWait = Ticket_TicketDTO.IsWait; Ticket.IsWork = Ticket_TicketDTO.IsWork; Ticket.SLAPolicyId = Ticket_TicketDTO.SLAPolicyId; Ticket.HoldingTime = Ticket_TicketDTO.HoldingTime; Ticket.FirstResponeTime = Ticket_TicketDTO.FirstResponeTime; Ticket.ResolveTime = Ticket_TicketDTO.ResolveTime; Ticket.FirstRespTimeRemaining = Ticket_TicketDTO.FirstRespTimeRemaining; Ticket.ResolveTimeRemaining = Ticket_TicketDTO.ResolveTimeRemaining; Ticket.SLAStatusId = Ticket_TicketDTO.SLAStatusId; Ticket.SLAOverTime = Ticket_TicketDTO.SLAOverTime; Ticket.AppUserClosed = Ticket_TicketDTO.AppUserClosed == null ? null : new AppUser { Id = Ticket_TicketDTO.AppUserClosed.Id, Username = Ticket_TicketDTO.AppUserClosed.Username, DisplayName = Ticket_TicketDTO.AppUserClosed.DisplayName, Address = Ticket_TicketDTO.AppUserClosed.Address, Email = Ticket_TicketDTO.AppUserClosed.Email, Phone = Ticket_TicketDTO.AppUserClosed.Phone, SexId = Ticket_TicketDTO.AppUserClosed.SexId, Birthday = Ticket_TicketDTO.AppUserClosed.Birthday, Avatar = Ticket_TicketDTO.AppUserClosed.Avatar, PositionId = Ticket_TicketDTO.AppUserClosed.PositionId, Department = Ticket_TicketDTO.AppUserClosed.Department, OrganizationId = Ticket_TicketDTO.AppUserClosed.OrganizationId, ProvinceId = Ticket_TicketDTO.AppUserClosed.ProvinceId, Longitude = Ticket_TicketDTO.AppUserClosed.Longitude, Latitude = Ticket_TicketDTO.AppUserClosed.Latitude, StatusId = Ticket_TicketDTO.AppUserClosed.StatusId, }; Ticket.AppUserResolved = Ticket_TicketDTO.AppUserResolved == null ? null : new AppUser { Id = Ticket_TicketDTO.AppUserResolved.Id, Username = Ticket_TicketDTO.AppUserResolved.Username, DisplayName = Ticket_TicketDTO.AppUserResolved.DisplayName, Address = Ticket_TicketDTO.AppUserResolved.Address, Email = Ticket_TicketDTO.AppUserResolved.Email, Phone = Ticket_TicketDTO.AppUserResolved.Phone, SexId = Ticket_TicketDTO.AppUserResolved.SexId, Birthday = Ticket_TicketDTO.AppUserResolved.Birthday, Avatar = Ticket_TicketDTO.AppUserResolved.Avatar, PositionId = Ticket_TicketDTO.AppUserResolved.PositionId, Department = Ticket_TicketDTO.AppUserResolved.Department, OrganizationId = Ticket_TicketDTO.AppUserResolved.OrganizationId, ProvinceId = Ticket_TicketDTO.AppUserResolved.ProvinceId, Longitude = Ticket_TicketDTO.AppUserResolved.Longitude, Latitude = Ticket_TicketDTO.AppUserResolved.Latitude, StatusId = Ticket_TicketDTO.AppUserResolved.StatusId, }; Ticket.SLAPolicy = Ticket_TicketDTO.SLAPolicy == null ? null : new SLAPolicy { Id = Ticket_TicketDTO.SLAPolicy.Id, TicketIssueLevelId = Ticket_TicketDTO.SLAPolicy.TicketIssueLevelId, TicketPriorityId = Ticket_TicketDTO.SLAPolicy.TicketPriorityId, FirstResponseTime = Ticket_TicketDTO.SLAPolicy.FirstResponseTime, FirstResponseUnitId = Ticket_TicketDTO.SLAPolicy.FirstResponseUnitId, ResolveTime = Ticket_TicketDTO.SLAPolicy.ResolveTime, ResolveUnitId = Ticket_TicketDTO.SLAPolicy.ResolveUnitId, IsAlert = Ticket_TicketDTO.SLAPolicy.IsAlert, IsAlertFRT = Ticket_TicketDTO.SLAPolicy.IsAlertFRT, IsEscalation = Ticket_TicketDTO.SLAPolicy.IsEscalation, IsEscalationFRT = Ticket_TicketDTO.SLAPolicy.IsEscalationFRT, }; Ticket.TicketResolveType = Ticket_TicketDTO.TicketResolveType == null ? null : new TicketResolveType { Id = Ticket_TicketDTO.TicketResolveType.Id, Code = Ticket_TicketDTO.TicketResolveType.Code, Name = Ticket_TicketDTO.TicketResolveType.Name, }; Ticket.Customer = Ticket_TicketDTO.Customer == null ? null : new Customer { Id = Ticket_TicketDTO.Customer.Id, Code = Ticket_TicketDTO.Customer.Code, }; Ticket.CustomerType = Ticket_TicketDTO.CustomerType == null ? null : new CustomerType { Id = Ticket_TicketDTO.CustomerType.Id, Name = Ticket_TicketDTO.CustomerType.Name, Code = Ticket_TicketDTO.CustomerType.Code, }; Ticket.Department = Ticket_TicketDTO.Department == null ? null : new Organization { Id = Ticket_TicketDTO.Department.Id, Name = Ticket_TicketDTO.Department.Name, }; Ticket.Product = Ticket_TicketDTO.Product == null ? null : new Product { Id = Ticket_TicketDTO.Product.Id, Name = Ticket_TicketDTO.Product.Name, }; Ticket.RelatedCallLog = Ticket_TicketDTO.RelatedCallLog == null ? null : new CallLog { Id = Ticket_TicketDTO.RelatedCallLog.Id, EntityReferenceId = Ticket_TicketDTO.RelatedCallLog.EntityReferenceId, CallTypeId = Ticket_TicketDTO.RelatedCallLog.CallTypeId, CallEmotionId = Ticket_TicketDTO.RelatedCallLog.CallEmotionId, AppUserId = Ticket_TicketDTO.RelatedCallLog.AppUserId, Title = Ticket_TicketDTO.RelatedCallLog.Title, Content = Ticket_TicketDTO.RelatedCallLog.Content, Phone = Ticket_TicketDTO.RelatedCallLog.Phone, CallTime = Ticket_TicketDTO.RelatedCallLog.CallTime, }; Ticket.RelatedTicket = Ticket_TicketDTO.RelatedTicket == null ? null : new Ticket { Id = Ticket_TicketDTO.RelatedTicket.Id, Name = Ticket_TicketDTO.RelatedTicket.Name, Phone = Ticket_TicketDTO.RelatedTicket.Phone, CustomerId = Ticket_TicketDTO.RelatedTicket.CustomerId, UserId = Ticket_TicketDTO.RelatedTicket.UserId, ProductId = Ticket_TicketDTO.RelatedTicket.ProductId, ReceiveDate = Ticket_TicketDTO.RelatedTicket.ReceiveDate, ProcessDate = Ticket_TicketDTO.RelatedTicket.ProcessDate, FinishDate = Ticket_TicketDTO.RelatedTicket.FinishDate, Subject = Ticket_TicketDTO.RelatedTicket.Subject, Content = Ticket_TicketDTO.RelatedTicket.Content, TicketIssueLevelId = Ticket_TicketDTO.RelatedTicket.TicketIssueLevelId, TicketPriorityId = Ticket_TicketDTO.RelatedTicket.TicketPriorityId, TicketStatusId = Ticket_TicketDTO.RelatedTicket.TicketStatusId, TicketSourceId = Ticket_TicketDTO.RelatedTicket.TicketSourceId, TicketNumber = Ticket_TicketDTO.RelatedTicket.TicketNumber, DepartmentId = Ticket_TicketDTO.RelatedTicket.DepartmentId, RelatedTicketId = Ticket_TicketDTO.RelatedTicket.RelatedTicketId, SLA = Ticket_TicketDTO.RelatedTicket.SLA, RelatedCallLogId = Ticket_TicketDTO.RelatedTicket.RelatedCallLogId, ResponseMethodId = Ticket_TicketDTO.RelatedTicket.ResponseMethodId, StatusId = Ticket_TicketDTO.RelatedTicket.StatusId, Used = Ticket_TicketDTO.RelatedTicket.Used, }; Ticket.Status = Ticket_TicketDTO.Status == null ? null : new Status { Id = Ticket_TicketDTO.Status.Id, Code = Ticket_TicketDTO.Status.Code, Name = Ticket_TicketDTO.Status.Name, }; Ticket.TicketIssueLevel = Ticket_TicketDTO.TicketIssueLevel == null ? null : new TicketIssueLevel { Id = Ticket_TicketDTO.TicketIssueLevel.Id, Name = Ticket_TicketDTO.TicketIssueLevel.Name, OrderNumber = Ticket_TicketDTO.TicketIssueLevel.OrderNumber, TicketGroupId = Ticket_TicketDTO.TicketIssueLevel.TicketGroupId, TicketGroup = Ticket_TicketDTO.TicketIssueLevel.TicketGroup == null ? null : new TicketGroup { Id = Ticket_TicketDTO.TicketIssueLevel.TicketGroup.Id, Name = Ticket_TicketDTO.TicketIssueLevel.TicketGroup.Name, TicketType = Ticket_TicketDTO.TicketIssueLevel.TicketGroup.TicketType == null ? null : new TicketType { Id = Ticket_TicketDTO.TicketIssueLevel.TicketGroup.TicketType.Id, Name = Ticket_TicketDTO.TicketIssueLevel.TicketGroup.TicketType.Name } }, StatusId = Ticket_TicketDTO.TicketIssueLevel.StatusId, SLA = Ticket_TicketDTO.TicketIssueLevel.SLA, Used = Ticket_TicketDTO.TicketIssueLevel.Used, }; Ticket.TicketPriority = Ticket_TicketDTO.TicketPriority == null ? null : new TicketPriority { Id = Ticket_TicketDTO.TicketPriority.Id, Name = Ticket_TicketDTO.TicketPriority.Name, OrderNumber = Ticket_TicketDTO.TicketPriority.OrderNumber, ColorCode = Ticket_TicketDTO.TicketPriority.ColorCode, StatusId = Ticket_TicketDTO.TicketPriority.StatusId, Used = Ticket_TicketDTO.TicketPriority.Used, }; Ticket.TicketSource = Ticket_TicketDTO.TicketSource == null ? null : new TicketSource { Id = Ticket_TicketDTO.TicketSource.Id, Name = Ticket_TicketDTO.TicketSource.Name, OrderNumber = Ticket_TicketDTO.TicketSource.OrderNumber, StatusId = Ticket_TicketDTO.TicketSource.StatusId, Used = Ticket_TicketDTO.TicketSource.Used, }; Ticket.TicketStatus = Ticket_TicketDTO.TicketStatus == null ? null : new TicketStatus { Id = Ticket_TicketDTO.TicketStatus.Id, Name = Ticket_TicketDTO.TicketStatus.Name, OrderNumber = Ticket_TicketDTO.TicketStatus.OrderNumber, ColorCode = Ticket_TicketDTO.TicketStatus.ColorCode, StatusId = Ticket_TicketDTO.TicketStatus.StatusId, Used = Ticket_TicketDTO.TicketStatus.Used, }; Ticket.User = Ticket_TicketDTO.User == null ? null : new AppUser { Id = Ticket_TicketDTO.User.Id, Username = Ticket_TicketDTO.User.Username, }; Ticket.Creator = Ticket_TicketDTO.Creator == null ? null : new AppUser { Id = Ticket_TicketDTO.Creator.Id, Username = Ticket_TicketDTO.Creator.Username, }; Ticket.SLAStatus = Ticket_TicketDTO.SLAStatus == null ? null : new SLAStatus { Id = Ticket_TicketDTO.SLAStatus.Id, Code = Ticket_TicketDTO.SLAStatus.Code, Name = Ticket_TicketDTO.SLAStatus.Name, }; Ticket.BaseLanguage = CurrentContext.Language; return(Ticket); }