/// IM工单入口-个人 /// <summary> /// IM工单入口-个人 /// </summary> /// <returns></returns> public static WOrderRequest AddWOrderComeIn_IMGR(CallSourceEnum callsource, string phone, long relatedid, string cbname, int cbsex, int province, int city, int county, int businesstype, int businesstag) { if (callsource != CallSourceEnum.C03_IM对话 && callsource != CallSourceEnum.C04_IM留言) { return(null); } WOrderRequest info = new WOrderRequest(callsource, ModuleSourceEnum.M05_IM个人); info.Phone = phone.Replace("-", "").Replace(" ", ""); //去掉座机的中杠和空格 info.IsPhoneCanModify = string.IsNullOrEmpty(phone); info.IsShowCallOutBtn = false; info.CustType = CustTypeEnum.T01_个人; info.DataSource = WorkOrderDataSource.IMOnLine; info.IsDataSourceCanModify = false; info.RelatedData = relatedid.ToString(); info.BusinessType = businesstype; info.BusinessTag = businesstag; info.CBName = cbname; info.CBSex = cbsex; info.CBProvince = province; info.CBCity = city; info.CBCounty = county; return(info); }
/// IM工单入口-经销商 /// <summary> /// IM工单入口-经销商 /// </summary> /// <returns></returns> public static WOrderRequest AddWOrderComeIn_IMJXS(CallSourceEnum callsource, ModuleSourceEnum module, string phone, long relatedid, string cbname, int cbsex, int province, int city, int county, string membercode) { if (callsource != CallSourceEnum.C03_IM对话 && callsource != CallSourceEnum.C04_IM留言) { return(null); } if (module != ModuleSourceEnum.M06_IM经销商_新车 && module != ModuleSourceEnum.M07_IM经销商_二手车) { return(null); } WOrderRequest info = new WOrderRequest(callsource, module); info.Phone = phone.Replace("-", "").Replace(" ", ""); //去掉座机的中杠和空格 info.IsPhoneCanModify = string.IsNullOrEmpty(phone); info.IsShowCallOutBtn = false; info.CustType = CustTypeEnum.T02_经销商; info.DataSource = WorkOrderDataSource.IMOnLine; info.IsDataSourceCanModify = false; info.RelatedData = relatedid.ToString(); info.CBName = cbname; info.CBSex = cbsex; info.CBProvince = province; info.CBCity = city; info.CBCounty = county; info.CBMember = membercode; return(info); }
/// 外乎弹屏入口 /// <summary> /// 外乎弹屏入口 /// </summary> /// <returns></returns> public static WOrderRequest AddWOrderComeIn_CallOut(string phone, string crmcustid, string cbname = "", int cbsex = -1, string cbmembercode = "", int contactid = -1) { WOrderRequest info = new WOrderRequest(CallSourceEnum.C02_呼出, ModuleSourceEnum.M03_客户回访); info.Phone = phone.Replace("-", "").Replace(" ", ""); //去掉座机的中杠和空格 info.IsPhoneCanModify = false; info.IsShowCallOutBtn = false; info.CustType = CustTypeEnum.T02_经销商; info.IsCategoryCanModify = false; info.CRMCustID = crmcustid; info.DataSource = WorkOrderDataSource.TeleContact; //默认为“电话”,且不可更改 info.Category = WOrderCategoryEnum.W04_回访; //默认为“回访”,且不可更改 info.IsCustTypeCanModify = false; info.IsDataSourceCanModify = false; info.RelatedData = contactid.ToString(); //备选参数 info.CBName = cbname; info.CBSex = cbsex; info.CBMember = cbmembercode; //info.MaxName = cbname; //info.MaxSex = cbsex; //info.MaxMember = cbmembercode; return(info); }
/// 有电话号码入口-客户池 /// <summary> /// 有电话号码入口-客户池 /// </summary> /// <returns></returns> public static WOrderRequest AddWOrderComeIn_CustPool(string phone) { WOrderRequest info = new WOrderRequest(CallSourceEnum.C00_无, ModuleSourceEnum.M01_客户池); info.Phone = phone.Replace("-", "").Replace(" ", ""); //去掉座机的中杠和空格 info.IsPhoneCanModify = false; info.IsShowCallOutBtn = true; return(info); }
/// 客户回访工单入口 /// <summary> /// 客户回访工单入口 /// </summary> /// <returns></returns> public static WOrderRequest AddWOrderComeIn_CRMCustID(string crmcustid) { WOrderRequest info = new WOrderRequest(CallSourceEnum.C00_无, ModuleSourceEnum.M03_客户回访); info.CustType = CustTypeEnum.T02_经销商; info.IsCategoryCanModify = false; info.CRMCustID = crmcustid; info.DataSource = WorkOrderDataSource.TeleContact; //默认为“电话”,且不可更改 info.Category = WOrderCategoryEnum.W04_回访; //默认为“回访”,且不可更改 info.IsCustTypeCanModify = false; info.IsDataSourceCanModify = false; return(info); }
/// 呼入弹屏入口 /// <summary> /// 呼入弹屏入口 /// </summary> /// <returns></returns> public static WOrderRequest AddWOrderComeIn_CallIn(WorkOrderDataSource dataSource, string phone) { if (Enum.IsDefined(typeof(WorkOrderDataSource), (int)dataSource) == false) { dataSource = WorkOrderDataSource.None; } WOrderRequest info = new WOrderRequest(CallSourceEnum.C01_呼入, ModuleSourceEnum.M00_无); info.Phone = phone; info.IsPhoneCanModify = false; info.IsShowCallOutBtn = false; info.DataSource = dataSource; info.IsDataSourceCanModify = dataSource == WorkOrderDataSource.None; return(info); }
/// 未接来电工单入口 /// <summary> /// 未接来电工单入口 /// </summary> /// <param name="misscall_recid"></param> /// <param name="phone"></param> /// <returns></returns> public static WOrderRequest AddWOrderComeIn_MissedCall(int misscall_recid, string phone, WorkOrderDataSource dataSource) { if (Enum.IsDefined(typeof(WorkOrderDataSource), (int)dataSource) == false) { dataSource = WorkOrderDataSource.None; } WOrderRequest info = new WOrderRequest(CallSourceEnum.C00_无, ModuleSourceEnum.M04_未接来电); info.Phone = phone; info.IsPhoneCanModify = false; info.IsShowCallOutBtn = true; info.DataSource = dataSource; info.IsDataSourceCanModify = dataSource == WorkOrderDataSource.None; info.RelatedData = misscall_recid.ToString(); return(info); }
/// 无电话号码入口-客户池&工单 /// <summary> /// 无电话号码入口-客户池&工单 /// </summary> /// <returns></returns> public static WOrderRequest AddWOrderComeIn_NoPhone(ModuleSourceEnum module) { WOrderRequest info = new WOrderRequest(CallSourceEnum.C00_无, module); return(info); }
/// 从URL参数中解析具体值 /// <summary> /// 从URL参数中解析具体值 /// </summary> /// <returns></returns> public static WOrderRequest GetWOrderRequestFromRequest() { string callsource = BLL.Util.GetCurrentRequestStr("CallSource"); string modulesource = BLL.Util.GetCurrentRequestStr("ModuleSource"); if (string.IsNullOrEmpty(callsource) || string.IsNullOrEmpty(modulesource)) { return(null); } CallSourceEnum CallSource = (CallSourceEnum)Enum.Parse(typeof(CallSourceEnum), callsource); ModuleSourceEnum ModuleSource = (ModuleSourceEnum)Enum.Parse(typeof(ModuleSourceEnum), modulesource); string Phone = BLL.Util.GetCurrentRequestStr("Phone"); string IsPhoneCanModify = BLL.Util.GetCurrentRequestStr("IsPhoneCanModify"); string IsShowCallOutBtn = BLL.Util.GetCurrentRequestStr("IsShowCallOutBtn"); string CustType = BLL.Util.GetCurrentRequestStr("CustType"); string IsCustTypeCanModify = BLL.Util.GetCurrentRequestStr("IsCustTypeCanModify"); string CRMCustID = BLL.Util.GetCurrentRequestStr("CRMCustID"); string DataSource = BLL.Util.GetCurrentRequestStr("DataSource"); string Category = BLL.Util.GetCurrentRequestStr("Category"); string IsDataSourceCanModify = BLL.Util.GetCurrentRequestStr("IsDataSourceCanModify"); string IsCategoryCanModify = BLL.Util.GetCurrentRequestStr("IsCategoryCanModify"); string BusinessType = BLL.Util.GetCurrentRequestStr("BusinessType"); string BusinessTag = BLL.Util.GetCurrentRequestStr("BusinessTag"); string RelatedData = BLL.Util.GetCurrentRequestStr("RelatedData"); string CBName = BLL.Util.GetCurrentRequestStr("CBName"); string CBSex = BLL.Util.GetCurrentRequestStr("CBSex"); string CBProvince = BLL.Util.GetCurrentRequestStr("CBProvince"); string CBCity = BLL.Util.GetCurrentRequestStr("CBCity"); string CBCounty = BLL.Util.GetCurrentRequestStr("CBCounty"); string CBMember = BLL.Util.GetCurrentRequestStr("CBMember"); string MaxName = BLL.Util.GetCurrentRequestStr("MaxName"); string MaxSex = BLL.Util.GetCurrentRequestStr("MaxSex"); string MaxMember = BLL.Util.GetCurrentRequestStr("MaxMember"); string key = BLL.Util.GetCurrentRequestStr("key"); WOrderRequest info = new WOrderRequest(CallSource, ModuleSource); info.Phone = Phone; if (!string.IsNullOrEmpty(IsPhoneCanModify)) { info.IsPhoneCanModify = bool.Parse(IsPhoneCanModify); } if (!string.IsNullOrEmpty(IsShowCallOutBtn)) { info.IsShowCallOutBtn = bool.Parse(IsShowCallOutBtn); } if (!string.IsNullOrEmpty(CustType)) { info.CustType = (CustTypeEnum)Enum.Parse(typeof(CustTypeEnum), CustType); } if (!string.IsNullOrEmpty(IsCustTypeCanModify)) { info.IsCustTypeCanModify = bool.Parse(IsCustTypeCanModify); } info.CRMCustID = CRMCustID; if (!string.IsNullOrEmpty(DataSource)) { info.DataSource = (WorkOrderDataSource)Enum.Parse(typeof(WorkOrderDataSource), DataSource); } if (!string.IsNullOrEmpty(Category)) { info.Category = (WOrderCategoryEnum)Enum.Parse(typeof(WOrderCategoryEnum), Category); } if (!string.IsNullOrEmpty(IsDataSourceCanModify)) { info.IsDataSourceCanModify = bool.Parse(IsDataSourceCanModify); } if (!string.IsNullOrEmpty(IsCategoryCanModify)) { info.IsCategoryCanModify = bool.Parse(IsCategoryCanModify); } info.BusinessType = CommonFunction.ObjectToInteger(BusinessType, -1); info.BusinessTag = CommonFunction.ObjectToInteger(BusinessTag, -1); info.RelatedData = RelatedData; info.MaxName = MaxName; info.MaxSex = CommonFunction.ObjectToInteger(MaxSex, -1); info.MaxMember = MaxMember; info.CBName = CBName; info.CBSex = CommonFunction.ObjectToInteger(CBSex, -1); info.CBProvince = CommonFunction.ObjectToInteger(CBProvince, -1); info.CBCity = CommonFunction.ObjectToInteger(CBCity, -1); info.CBCounty = CommonFunction.ObjectToInteger(CBCounty, -1); info.CBMember = CBMember; //yiche 测试秘钥 if (info.GetKey() != key && key != "yiche") { return(null); } else if ((CallSource == CallSourceEnum.C03_IM对话 || CallSource == CallSourceEnum.C04_IM留言) && info.RelatedData == "") { //IM工单没有对应的对话id return(null); } else if (ModuleSource == ModuleSourceEnum.M04_未接来电 && info.RelatedData == "") { //未接来电没有recid return(null); } else { return(info); } }