/// IM工单入口-个人
/// <summary>
/// IM工单入口-个人
/// </summary>
/// <returns></returns>
public static WOrderRequest AddWOrderComeIn_IMGR(CallSourceEnum callsource, string phone, long relatedid,
string cbname, int cbsex, int province, int city, int county, int businesstype, int businesstag)
{
if (callsource != CallSourceEnum.C03_IM对话 && callsource != CallSourceEnum.C04_IM留言)
{
return(null);
}
WOrderRequest info = new WOrderRequest(callsource, ModuleSourceEnum.M05_IM个人);
info.Phone = phone.Replace("-", "").Replace(" ", ""); //去掉座机的中杠和空格
info.IsPhoneCanModify = string.IsNullOrEmpty(phone);
info.IsShowCallOutBtn = false;
info.CustType = CustTypeEnum.T01_个人;
info.DataSource = WorkOrderDataSource.IMOnLine;
info.IsDataSourceCanModify = false;
info.RelatedData = relatedid.ToString();
info.BusinessType = businesstype;
info.BusinessTag = businesstag;
info.CBName = cbname;
info.CBSex = cbsex;
info.CBProvince = province;
info.CBCity = city;
info.CBCounty = county;
return(info);
}
/// IM工单入口-经销商
/// <summary>
/// IM工单入口-经销商
/// </summary>
/// <returns></returns>
public static WOrderRequest AddWOrderComeIn_IMJXS(CallSourceEnum callsource, ModuleSourceEnum module, string phone, long relatedid,
string cbname, int cbsex, int province, int city, int county, string membercode)
{
if (callsource != CallSourceEnum.C03_IM对话 && callsource != CallSourceEnum.C04_IM留言)
{
return(null);
}
if (module != ModuleSourceEnum.M06_IM经销商_新车 && module != ModuleSourceEnum.M07_IM经销商_二手车)
{
return(null);
}
WOrderRequest info = new WOrderRequest(callsource, module);
info.Phone = phone.Replace("-", "").Replace(" ", ""); //去掉座机的中杠和空格
info.IsPhoneCanModify = string.IsNullOrEmpty(phone);
info.IsShowCallOutBtn = false;
info.CustType = CustTypeEnum.T02_经销商;
info.DataSource = WorkOrderDataSource.IMOnLine;
info.IsDataSourceCanModify = false;
info.RelatedData = relatedid.ToString();
info.CBName = cbname;
info.CBSex = cbsex;
info.CBProvince = province;
info.CBCity = city;
info.CBCounty = county;
info.CBMember = membercode;
return(info);
}
/// 外乎弹屏入口
/// <summary>
/// 外乎弹屏入口
/// </summary>
/// <returns></returns>
public static WOrderRequest AddWOrderComeIn_CallOut(string phone, string crmcustid, string cbname = "", int cbsex = -1, string cbmembercode = "", int contactid = -1)
{
WOrderRequest info = new WOrderRequest(CallSourceEnum.C02_呼出, ModuleSourceEnum.M03_客户回访);
info.Phone = phone.Replace("-", "").Replace(" ", ""); //去掉座机的中杠和空格
info.IsPhoneCanModify = false;
info.IsShowCallOutBtn = false;
info.CustType = CustTypeEnum.T02_经销商;
info.IsCategoryCanModify = false;
info.CRMCustID = crmcustid;
info.DataSource = WorkOrderDataSource.TeleContact; //默认为“电话”，且不可更改
info.Category = WOrderCategoryEnum.W04_回访; //默认为“回访”，且不可更改
info.IsCustTypeCanModify = false;
info.IsDataSourceCanModify = false;
info.RelatedData = contactid.ToString();
//备选参数
info.CBName = cbname;
info.CBSex = cbsex;
info.CBMember = cbmembercode;
//info.MaxName = cbname;
//info.MaxSex = cbsex;
//info.MaxMember = cbmembercode;
return(info);
}
/// 有电话号码入口-客户池
/// <summary>
/// 有电话号码入口-客户池
/// </summary>
/// <returns></returns>
public static WOrderRequest AddWOrderComeIn_CustPool(string phone)
{
WOrderRequest info = new WOrderRequest(CallSourceEnum.C00_无, ModuleSourceEnum.M01_客户池);
info.Phone = phone.Replace("-", "").Replace(" ", ""); //去掉座机的中杠和空格
info.IsPhoneCanModify = false;
info.IsShowCallOutBtn = true;
return(info);
}
/// 客户回访工单入口
/// <summary>
/// 客户回访工单入口
/// </summary>
/// <returns></returns>
public static WOrderRequest AddWOrderComeIn_CRMCustID(string crmcustid)
{
WOrderRequest info = new WOrderRequest(CallSourceEnum.C00_无, ModuleSourceEnum.M03_客户回访);
info.CustType = CustTypeEnum.T02_经销商;
info.IsCategoryCanModify = false;
info.CRMCustID = crmcustid;
info.DataSource = WorkOrderDataSource.TeleContact; //默认为“电话”，且不可更改
info.Category = WOrderCategoryEnum.W04_回访; //默认为“回访”，且不可更改
info.IsCustTypeCanModify = false;
info.IsDataSourceCanModify = false;
return(info);
}
/// 呼入弹屏入口
/// <summary>
/// 呼入弹屏入口
/// </summary>
/// <returns></returns>
public static WOrderRequest AddWOrderComeIn_CallIn(WorkOrderDataSource dataSource, string phone)
{
if (Enum.IsDefined(typeof(WorkOrderDataSource), (int)dataSource) == false)
{
dataSource = WorkOrderDataSource.None;
}
WOrderRequest info = new WOrderRequest(CallSourceEnum.C01_呼入, ModuleSourceEnum.M00_无);
info.Phone = phone;
info.IsPhoneCanModify = false;
info.IsShowCallOutBtn = false;
info.DataSource = dataSource;
info.IsDataSourceCanModify = dataSource == WorkOrderDataSource.None;
return(info);
}
/// 未接来电工单入口
/// <summary>
/// 未接来电工单入口
/// </summary>
/// <param name="misscall_recid"></param>
/// <param name="phone"></param>
/// <returns></returns>
public static WOrderRequest AddWOrderComeIn_MissedCall(int misscall_recid, string phone, WorkOrderDataSource dataSource)
{
if (Enum.IsDefined(typeof(WorkOrderDataSource), (int)dataSource) == false)
{
dataSource = WorkOrderDataSource.None;
}
WOrderRequest info = new WOrderRequest(CallSourceEnum.C00_无, ModuleSourceEnum.M04_未接来电);
info.Phone = phone;
info.IsPhoneCanModify = false;
info.IsShowCallOutBtn = true;
info.DataSource = dataSource;
info.IsDataSourceCanModify = dataSource == WorkOrderDataSource.None;
info.RelatedData = misscall_recid.ToString();
return(info);
}
/// 无电话号码入口-客户池&工单
/// <summary>
/// 无电话号码入口-客户池&工单
/// </summary>
/// <returns></returns>
public static WOrderRequest AddWOrderComeIn_NoPhone(ModuleSourceEnum module)
{
WOrderRequest info = new WOrderRequest(CallSourceEnum.C00_无, module);
return(info);
}
/// 从URL参数中解析具体值
/// <summary>
/// 从URL参数中解析具体值
/// </summary>
/// <returns></returns>
public static WOrderRequest GetWOrderRequestFromRequest()
{
string callsource = BLL.Util.GetCurrentRequestStr("CallSource");
string modulesource = BLL.Util.GetCurrentRequestStr("ModuleSource");
if (string.IsNullOrEmpty(callsource) || string.IsNullOrEmpty(modulesource))
{
return(null);
}
CallSourceEnum CallSource = (CallSourceEnum)Enum.Parse(typeof(CallSourceEnum), callsource);
ModuleSourceEnum ModuleSource = (ModuleSourceEnum)Enum.Parse(typeof(ModuleSourceEnum), modulesource);
string Phone = BLL.Util.GetCurrentRequestStr("Phone");
string IsPhoneCanModify = BLL.Util.GetCurrentRequestStr("IsPhoneCanModify");
string IsShowCallOutBtn = BLL.Util.GetCurrentRequestStr("IsShowCallOutBtn");
string CustType = BLL.Util.GetCurrentRequestStr("CustType");
string IsCustTypeCanModify = BLL.Util.GetCurrentRequestStr("IsCustTypeCanModify");
string CRMCustID = BLL.Util.GetCurrentRequestStr("CRMCustID");
string DataSource = BLL.Util.GetCurrentRequestStr("DataSource");
string Category = BLL.Util.GetCurrentRequestStr("Category");
string IsDataSourceCanModify = BLL.Util.GetCurrentRequestStr("IsDataSourceCanModify");
string IsCategoryCanModify = BLL.Util.GetCurrentRequestStr("IsCategoryCanModify");
string BusinessType = BLL.Util.GetCurrentRequestStr("BusinessType");
string BusinessTag = BLL.Util.GetCurrentRequestStr("BusinessTag");
string RelatedData = BLL.Util.GetCurrentRequestStr("RelatedData");
string CBName = BLL.Util.GetCurrentRequestStr("CBName");
string CBSex = BLL.Util.GetCurrentRequestStr("CBSex");
string CBProvince = BLL.Util.GetCurrentRequestStr("CBProvince");
string CBCity = BLL.Util.GetCurrentRequestStr("CBCity");
string CBCounty = BLL.Util.GetCurrentRequestStr("CBCounty");
string CBMember = BLL.Util.GetCurrentRequestStr("CBMember");
string MaxName = BLL.Util.GetCurrentRequestStr("MaxName");
string MaxSex = BLL.Util.GetCurrentRequestStr("MaxSex");
string MaxMember = BLL.Util.GetCurrentRequestStr("MaxMember");
string key = BLL.Util.GetCurrentRequestStr("key");
WOrderRequest info = new WOrderRequest(CallSource, ModuleSource);
info.Phone = Phone;
if (!string.IsNullOrEmpty(IsPhoneCanModify))
{
info.IsPhoneCanModify = bool.Parse(IsPhoneCanModify);
}
if (!string.IsNullOrEmpty(IsShowCallOutBtn))
{
info.IsShowCallOutBtn = bool.Parse(IsShowCallOutBtn);
}
if (!string.IsNullOrEmpty(CustType))
{
info.CustType = (CustTypeEnum)Enum.Parse(typeof(CustTypeEnum), CustType);
}
if (!string.IsNullOrEmpty(IsCustTypeCanModify))
{
info.IsCustTypeCanModify = bool.Parse(IsCustTypeCanModify);
}
info.CRMCustID = CRMCustID;
if (!string.IsNullOrEmpty(DataSource))
{
info.DataSource = (WorkOrderDataSource)Enum.Parse(typeof(WorkOrderDataSource), DataSource);
}
if (!string.IsNullOrEmpty(Category))
{
info.Category = (WOrderCategoryEnum)Enum.Parse(typeof(WOrderCategoryEnum), Category);
}
if (!string.IsNullOrEmpty(IsDataSourceCanModify))
{
info.IsDataSourceCanModify = bool.Parse(IsDataSourceCanModify);
}
if (!string.IsNullOrEmpty(IsCategoryCanModify))
{
info.IsCategoryCanModify = bool.Parse(IsCategoryCanModify);
}
info.BusinessType = CommonFunction.ObjectToInteger(BusinessType, -1);
info.BusinessTag = CommonFunction.ObjectToInteger(BusinessTag, -1);
info.RelatedData = RelatedData;
info.MaxName = MaxName;
info.MaxSex = CommonFunction.ObjectToInteger(MaxSex, -1);
info.MaxMember = MaxMember;
info.CBName = CBName;
info.CBSex = CommonFunction.ObjectToInteger(CBSex, -1);
info.CBProvince = CommonFunction.ObjectToInteger(CBProvince, -1);
info.CBCity = CommonFunction.ObjectToInteger(CBCity, -1);
info.CBCounty = CommonFunction.ObjectToInteger(CBCounty, -1);
info.CBMember = CBMember;
//yiche 测试秘钥
if (info.GetKey() != key && key != "yiche")
{
return(null);
}
else if ((CallSource == CallSourceEnum.C03_IM对话 || CallSource == CallSourceEnum.C04_IM留言) &&
info.RelatedData == "")
{
//IM工单没有对应的对话id
return(null);
}
else if (ModuleSource == ModuleSourceEnum.M04_未接来电 && info.RelatedData == "")
{
//未接来电没有recid
return(null);
}
else
{
return(info);
}
}