public static string CreateCustomerTicket(RestCommand command)
{
Tickets tickets = new Tickets(command.LoginUser);
Ticket ticket = tickets.AddNewTicket();
ticket.OrganizationID = (int)command.Organization.ParentID;
ticket.TicketSource = "API";
ticket.NeedsIndexing = true;
string description = string.Empty;
int? contactID = null;
int? customerID = null;
ticket.FullReadFromXml(command.Data, true, ref description, ref contactID, ref customerID);
ticket.Collection.Save();
ticket.UpdateCustomFieldsFromXml(command.Data);
Actions actions = new Actions(command.LoginUser);
Data.Action action = actions.AddNewAction();
action.ActionTypeID = null;
action.Name = "Description";
action.SystemActionTypeID = SystemActionType.Description;
action.Description = description;
action.IsVisibleOnPortal = ticket.IsVisibleOnPortal;
action.IsKnowledgeBase = ticket.IsKnowledgeBase;
action.TicketID = ticket.TicketID;
actions.Save();
tickets.AddOrganization(command.Organization.OrganizationID, ticket.TicketID);
UpdateFieldsOfSeparateTable(command, ticket, true);
return(TicketsView.GetTicketsViewItem(command.LoginUser, ticket.TicketID).GetXml("Ticket", true));
}
