예제 #1
0
    static void Main(string[] args)
    {
        // Find your Account Sid and Auth Token at twilio.com/user/account
        string AccountSid     = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string AuthToken      = "your_auth_token";
        string WorkspaceSid   = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string TaskSid        = "WTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string ReservationSid = "WRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";

        var client = new TaskRouterClient(AccountSid, AuthToken);

        Reservation reservation = client.GetReservation(WorkspaceSid, TaskSid, ReservationSid);

        Console.WriteLine(reservation.ReservationStatus);
        Console.WriteLine(reservation.WorkerName);
    }
예제 #2
0
    static void Main(string[] args)
    {
        // Find your Account Sid and Auth Token at twilio.com/user/account
        string AccountSid     = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string AuthToken      = "your_auth_token";
        string WorkspaceSid   = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string TaskSid        = "WTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string ReservationSid = "WRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        var    client         = new TaskRouterClient(AccountSid, AuthToken);

        // Update a Reservation with a Dequeue instruction
        Reservation reservation = client.GetReservation(WorkspaceSid, TaskSid, ReservationSid);

        Console.WriteLine(reservation.ReservationStatus);
        Console.WriteLine(reservation.WorkerName);

        client.UpdateReservation(WorkspaceSid, "Tasks", TaskSid, ReservationSid,
                                 instruction: "dequeue",
                                 dequeueFrom: "+18001231234");
    }
예제 #3
0
    static void Main(string[] args)
    {
        // Find your Account Sid and Auth Token at twilio.com/user/account
        string AccountSid     = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string AuthToken      = "your_auth_token";
        string WorkspaceSid   = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string TaskSid        = "WTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string ReservationSid = "WRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        var    client         = new TaskRouterClient(AccountSid, AuthToken);

        // Update a Reservation with a Redirect instruction
        Reservation reservation = client.GetReservation(WorkspaceSid, TaskSid, ReservationSid);

        Console.WriteLine(reservation.ReservationStatus);
        Console.WriteLine(reservation.WorkerName);

        client.UpdateReservation(WorkspaceSid, "Tasks", TaskSid, ReservationSid,
                                 instruction: "Redirect",
                                 redirectCallSid: "CA123456789",
                                 redirectUrl: "http://example.com/assignment_redirect");
    }
    static void Main(string[] args)
    {
        // Find your Account Sid and Auth Token at twilio.com/user/account
        string AccountSid     = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string AuthToken      = "your_auth_token";
        string WorkspaceSid   = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string TaskSid        = "WTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string ReservationSid = "WRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        var    client         = new TaskRouterClient(AccountSid, AuthToken);

        // Update a Reservation with a Conference instruction
        Reservation reservation = client.GetReservation(WorkspaceSid, TaskSid, ReservationSid);

        Console.WriteLine(reservation.ReservationStatus);
        Console.WriteLine(reservation.WorkerName);

        client.UpdateReservation(WorkspaceSid, "Tasks", TaskSid, ReservationSid,
                                 instruction: "conference",
                                 from: "+18001231234",
                                 conferenceStatusCallback: "https://www.example.com/ConferenceEvents",
                                 conferenceStatusCallbackEvent: new string[] { "start", "end", "join", "leave", "mute", "hold" }
                                 );
    }
예제 #5
0
    static void Main(string[] args)
    {
        // Find your Account Sid and Auth Token at twilio.com/user/account
        string AccountSid     = "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string AuthToken      = "your_auth_token";
        string WorkspaceSid   = "WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string TaskSid        = "WTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        string ReservationSid = "WRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX";
        var    client         = new TaskRouterClient(AccountSid, AuthToken);

        // Update a Reservation with a Call instruction
        Reservation reservation = client.GetReservation(WorkspaceSid, TaskSid, ReservationSid);

        Console.WriteLine(reservation.ReservationStatus);
        Console.WriteLine(reservation.WorkerName);

        client.UpdateReservation(WorkspaceSid, "Tasks", TaskSid, ReservationSid,
                                 instruction: "call",
                                 callFrom: "+19876543210",
                                 callUrl: "http://example.com/agent_answer",
                                 callStatusCallbackUrl: "http://example.com/agent_answer_status_callback",
                                 callAccept: "true");
    }