internal static object Deserialize(System.Xml.XmlNode node, Type type)
{
XmlSerializer serializer = GetSerializer(type);
try
{
// Deserialise the web response into the Rtm response object
System.Xml.XmlNodeReader reader = new System.Xml.XmlNodeReader(node);
object o = serializer.Deserialize(reader);
reader.Close();
return(o);
}
catch (InvalidOperationException ex)
{
// Serialization error occurred!
throw new ResponseXmlException("Invalid response received from Rtm.", ex);
}
}
private bool ParseCallbackSettingsXML()
{
Trace.TraceInformation("Enter.");
try
{
if (xmlDoc == null)
{
Trace.TraceWarning("xmlDoc is null.");
return(false);
}
System.Xml.XmlNodeReader reader = new System.Xml.XmlNodeReader(xmlDoc);
List <CallbackContactServiceQueue> _TempQueues = new List <CallbackContactServiceQueue>();
CallbackContactServiceQueue _cbCSQ = null;
CallbackContactServiceQueueSettingsProfile _profile = null;
CallbackBackupCSQ _bckCSQ = null;
CallbackAlgorithmFilter _filter = null;
bool bAcceptCallbacksTimeframeElementEnded = true;
bool bCallbackProcessingTimeframeEnded = true;
bool bCallbackReentryAlgorithmElementBegan = false;
bool bCallbackOfferedAlgorithmElementBegan = false;
while (reader.Read())
{
switch (reader.NodeType)
{
case System.Xml.XmlNodeType.Element:
if (reader.Name.Equals("csq"))
{
_cbCSQ = new CallbackContactServiceQueue();
_cbCSQ.Name = reader.GetAttribute("name");
bCallbackReentryAlgorithmElementBegan = false;
bCallbackOfferedAlgorithmElementBegan = false;
}
if (reader.Name.Equals("CallbackEnabled"))
{
try
{
_cbCSQ.CallbackEnabled = bool.Parse(reader.ReadString());
}
catch
{
_cbCSQ.CallbackEnabled = false;
}
}
if (reader.Name.Equals("CallerRecording"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
try
{
_profile.CallerRecording = bool.Parse(reader.ReadString());
}
catch
{
_profile.CallerRecording = false;
}
}
if (reader.Name.Equals("RetentionPeriod"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
try
{
_profile.RetentionPeriod = int.Parse(reader.ReadString());
}
catch
{
_profile.RetentionPeriod = 7;
}
}
if (reader.Name.Equals("AppServerURLPrefix"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
_profile.AppServerURLPrefix = reader.ReadString();
}
if (reader.Name.Equals("EmailAlerts"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
try
{
_profile.EmailAlerts = bool.Parse(reader.ReadString());
}
catch
{
_profile.EmailAlerts = false;
}
}
if (reader.Name.Equals("AdminEmail"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
_profile.AdminEmail = reader.ReadString();
}
if (reader.Name.Equals("CallerIDVerify"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
try
{
_profile.CallerIDVerify = bool.Parse(reader.ReadString());
}
catch
{
_profile.CallerIDVerify = false;
}
}
if (reader.Name.Equals("AbandonCallback"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
try
{
_profile.AbandonCallback = bool.Parse(reader.ReadString());
}
catch
{
_profile.AbandonCallback = false;
}
}
if (reader.Name.Equals("AbandonCBMinQTime"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
try
{
_profile.AbandonCBMinQTime = int.Parse(reader.ReadString());
}
catch
{
_profile.AbandonCBMinQTime = 0;
}
}
if (reader.Name.Equals("AbandonCBMinInterCallTime"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
try
{
_profile.AbandonCBMinInterCallTime = int.Parse(reader.ReadString());
}
catch
{
_profile.AbandonCBMinInterCallTime = 0;
}
}
if (reader.Name.Equals("CBQueue"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
_bckCSQ = new CallbackBackupCSQ();
_bckCSQ.Name = reader.GetAttribute("csq");
try
{
_bckCSQ.OverflowTime = int.Parse(reader.GetAttribute("overflowtime"));
}
catch
{
_bckCSQ.OverflowTime = 0;
}
_profile.BackupCSQs.Add(_bckCSQ);
_bckCSQ = null;
}
if (reader.Name.Equals("AcceptCallbacksTimeframe"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
bAcceptCallbacksTimeframeElementEnded = false;
}
if (reader.Name.Equals("Begin"))
{
if (!bAcceptCallbacksTimeframeElementEnded)
{
_profile.AcceptCallbacksTimeframeBegin = reader.ReadString();
}
if (!bCallbackProcessingTimeframeEnded)
{
_profile.CallbackProcessingTimeframeBegin = reader.ReadString();
}
}
if (reader.Name.Equals("End"))
{
if (!bAcceptCallbacksTimeframeElementEnded)
{
_profile.AcceptCallbacksTimeframeEnd = reader.ReadString();
}
if (!bCallbackProcessingTimeframeEnded)
{
_profile.CallbackProcessingTimeframeEnd = reader.ReadString();
}
}
if (reader.Name.Equals("CallbackOfferedAlgorithm"))
{
bCallbackOfferedAlgorithmElementBegan = true;
}
if (reader.Name.Equals("CallbackReentryAlgorithm"))
{
bCallbackReentryAlgorithmElementBegan = true;
}
if (reader.Name.Equals("TotalInQueue") ||
reader.Name.Equals("CSQAgentsReady") ||
reader.Name.Equals("CSQCallsWaiting") ||
reader.Name.Equals("AgentsLoggedIn") ||
reader.Name.Equals("CallsWaiting") ||
reader.Name.Equals("LongestQueueTime") ||
reader.Name.Equals("CallbackRequests"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
_filter = new CallbackAlgorithmFilter();
_filter.Name = reader.Name;
try
{
_filter.Enabled = bool.Parse(reader.GetAttribute("Enabled"));
}
catch
{
_filter.Enabled = false;
}
_filter.Operation = reader.GetAttribute("Operation");
try
{
_filter.Value = int.Parse(reader.GetAttribute("Value"));
}
catch
{
_filter.Value = 0;
}
if (bCallbackOfferedAlgorithmElementBegan)
{
_profile.OfferedAlgorithmFilters.Add(_filter);
}
if (bCallbackReentryAlgorithmElementBegan)
{
_profile.ReentryAlgorithmFilters.Add(_filter);
}
_filter = null;
}
if (reader.Name.Equals("CallbackProcessingTimeframe"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
bCallbackProcessingTimeframeEnded = false;
}
if (reader.Name.Equals("EndOfDayPurgeCallbackRequests"))
{
if (_profile == null)
{
_profile = new CallbackContactServiceQueueSettingsProfile();
}
try
{
_profile.EndOfDayPurgeCallbackRequests = bool.Parse(reader.ReadString());
}
catch
{
_profile.EndOfDayPurgeCallbackRequests = false;
}
}
break;
case System.Xml.XmlNodeType.EndElement:
if (reader.Name.Equals("csq"))
{
if (_cbCSQ != null)
{
_cbCSQ.Profile = _profile;
_TempQueues.Add(_cbCSQ);
}
else
{
Trace.TraceWarning("CSQ was not added to list because _cbCSQ is null.");
}
_profile = null;
_cbCSQ = null;
}
if (reader.Name.Equals("CallbackReentryAlgorithm"))
{
bCallbackReentryAlgorithmElementBegan = false;
}
if (reader.Name.Equals("AcceptCallbacksTimeframe"))
{
bAcceptCallbacksTimeframeElementEnded = true;
}
if (reader.Name.Equals("CallbackOfferedAlgorithm"))
{
bCallbackOfferedAlgorithmElementBegan = false;
}
if (reader.Name.Equals("CallbackProcessingTimeframe"))
{
bCallbackProcessingTimeframeEnded = true;
}
break;
} //switch (reader.NodeType)
} //while (reader.Read())
reader.Close();
reader = null;
xmlDoc = null;
_Queues = _TempQueues;
_TempQueues = null;
_profile = null;
_cbCSQ = null;
return(true);
}
catch (Exception ex)
{
Trace.TraceError("Exception:" + ex.Message + Environment.NewLine + "StackTrace:" + ex.StackTrace);
xmlDoc = null;
return(false);
}
}
internal static object Deserialize(System.Xml.XmlNode node, Type type)
{
XmlSerializer serializer = GetSerializer(type);
try
{
// Deserialise the web response into the Flickr response object
System.Xml.XmlNodeReader reader = new System.Xml.XmlNodeReader(node);
object o = serializer.Deserialize(reader);
reader.Close();
return o;
}
catch(InvalidOperationException ex)
{
// Serialization error occurred!
throw new ResponseXmlException("Invalid response received from Flickr.", ex);
}
}
public ApplicationTypes.ApplicationSettingsReturn Load()
{
Trace.TraceInformation("Enter.");
try
{
if (!System.IO.File.Exists(APPLICATIONSETTINGSFILEPATH + "\\" + Constants.APPLICATIONSETTINGSFILENAME))
{
Trace.TraceWarning(APPLICATIONSETTINGSFILEPATH + "\\" + Constants.APPLICATIONSETTINGSFILENAME + " was not found.");
_LastOperationReturn = ApplicationTypes.ApplicationSettingsReturn.FILE_NOT_FOUND;
return(_LastOperationReturn);
}
}
catch (Exception ex)
{
Trace.TraceError("Exception:" + ex.Message + Environment.NewLine + "StackTrace:" + ex.StackTrace);
_LastOperationReturn = ApplicationTypes.ApplicationSettingsReturn.ERROR;
return(_LastOperationReturn);
}
try
{
_encDec = new com.workflowconcepts.utilities.AESSymmetricEncryption(Constants.ENCRYPTION_PASSWORD, Constants.ENCRYPTION_SALT);
System.Xml.XmlDocument xmlDoc = null;
System.Xml.XmlNodeReader reader = null;
xmlDoc = new System.Xml.XmlDocument();
xmlDoc.Load(APPLICATIONSETTINGSFILEPATH + "\\" + Constants.APPLICATIONSETTINGSFILENAME);
reader = new System.Xml.XmlNodeReader(xmlDoc);
while (reader.Read())
{
switch (reader.NodeType)
{
case System.Xml.XmlNodeType.Element:
if (reader.Name.Equals("WebServer"))
{
_WebServerIP = reader.GetAttribute("IP");
_WebServerPort = reader.GetAttribute("Port");
_WebServerPrefix = reader.GetAttribute("Prefix");
_WebServerDataCollectionPort = reader.GetAttribute("DataCollectionPort");
}
if (reader.Name.Equals("EmailNotifications"))
{
_EmailFrom = reader.GetAttribute("EmailFrom");
_EmailTo = reader.GetAttribute("EmailTo");
_EmailSMTPServer = reader.GetAttribute("SMTPServer");
_EmailSMTPPort = reader.GetAttribute("SMTPPort");
try
{
_EmailSMTPUserName = _encDec.Decrypt(reader.GetAttribute("SMTPUser"));
}
catch
{
_EmailSMTPUserName = string.Empty;
}
try
{
_EmailSMTPPassword = _encDec.Decrypt(reader.GetAttribute("SMTPPassword"));
}
catch
{
_EmailSMTPPassword = string.Empty;
}
try
{
_EmailOnFailure = Boolean.Parse(reader.GetAttribute("OnFailure"));
}
catch
{
_EmailOnFailure = true;
}
try
{
_EmailOnSuccess = Boolean.Parse(reader.GetAttribute("OnSuccess"));
}
catch
{
_EmailOnSuccess = false;
}
}
if (reader.Name.Equals("UCCX"))
{
_UCCXNode1IPAddress = reader.GetAttribute("Node1IPAddress");
_UCCXNode2IPAddress = reader.GetAttribute("Node2IPAddress");
_UCCXApplicationPort = reader.GetAttribute("ApplicationPort");
_UCCXRealtimeDataPort = reader.GetAttribute("RealtimeDataPort");
_UCCXAuthorizationPrefix = reader.GetAttribute("AuthorizationPrefix");
_UCCXCallbackPrefix = reader.GetAttribute("CallbackPrefix");
_UCCXNumberOfIVRPorts = reader.GetAttribute("NumberOfIVRPorts");
_UCCXMaxIVRPortUsagePercent = reader.GetAttribute("MaxIVRPortUsagePercent");
try
{
int iUCCXMaxLicenseUsagePercent = int.Parse(_UCCXMaxIVRPortUsagePercent);
if (iUCCXMaxLicenseUsagePercent < 0)
{
_UCCXMaxIVRPortUsagePercent = "0";
}
if (iUCCXMaxLicenseUsagePercent >= 100)
{
_UCCXMaxIVRPortUsagePercent = "99";
}
}
catch
{
_UCCXMaxIVRPortUsagePercent = "0";
}
try
{
int iUccxNumberOfLicenses = int.Parse(_UCCXNumberOfIVRPorts);
if (iUccxNumberOfLicenses < 0)
{
_UCCXNumberOfIVRPorts = "0";
}
}
catch
{
_UCCXNumberOfIVRPorts = "0";
}
try
{
_UCCXAdminUser = _encDec.Decrypt(reader.GetAttribute("AdminUser"));
_EncryptedUCCXAdminUser = reader.GetAttribute("AdminUser");
}
catch
{
_UCCXAdminUser = String.Empty;
}
try
{
_UCCXAdminPassword = _encDec.Decrypt(reader.GetAttribute("AdminPassword"));
_EncryptedUCCXAdminPassword = reader.GetAttribute("AdminPassword");
}
catch
{
_UCCXAdminPassword = String.Empty;
}
}
if (reader.Name.Equals("CallbackRecords"))
{
try
{
_MaximumNumberOfDays = int.Parse(reader.GetAttribute("MaximumNumberOfDays"));
if (_MaximumNumberOfDays < 0)
{
_MaximumNumberOfDays = Constants.MAXIMUM_NUMBER_OF_DAYS;
}
}
catch
{
_MaximumNumberOfDays = Constants.MAXIMUM_NUMBER_OF_DAYS;
}
try
{
_MaximumNumberOfAttempts = int.Parse(reader.GetAttribute("MaximumNumberOfAttempts"));
if (_MaximumNumberOfAttempts <= 0)
{
_MaximumNumberOfAttempts = Constants.MAXIMUM_NUMBER_OF_ATTEMPTS;
}
}
catch
{
_MaximumNumberOfAttempts = Constants.MAXIMUM_NUMBER_OF_ATTEMPTS;
}
try
{
_MinimumIntervalBetweenRetries = int.Parse(reader.GetAttribute("MinimumIntervalBetweenRetries"));
if (_MinimumIntervalBetweenRetries <= 0)
{
_MinimumIntervalBetweenRetries = Constants.MINIMUM_INTERVAL_BETWEEN_RETRIES;
}
}
catch
{
_MinimumIntervalBetweenRetries = Constants.MINIMUM_INTERVAL_BETWEEN_RETRIES;
}
}
if (reader.Name.Equals("BasicInsertionThrottling"))
{
try
{
_BasicInsertionThrottling_Enabled = Boolean.Parse(reader.GetAttribute("Enabled"));
}
catch
{
_BasicInsertionThrottling_Enabled = false;
}
try
{
_BasicInsertionThrottling_MaximumRecordsAtATime = int.Parse(reader.GetAttribute("MaximumAtATime"));
if (_BasicInsertionThrottling_MaximumRecordsAtATime <= 0)
{
_BasicInsertionThrottling_MaximumRecordsAtATime = Constants.BASIC_INSERTION_THROTTLING_MAXIMUM_RECORDS_AT_A_TIME;
}
}
catch
{
_BasicInsertionThrottling_MaximumRecordsAtATime = Constants.BASIC_INSERTION_THROTTLING_MAXIMUM_RECORDS_AT_A_TIME;
}
}
if (reader.Name.Equals("API"))
{
try
{
_NumberOfAPIThreads = int.Parse(reader.GetAttribute("NumberOfHandlerThreads"));
if (_NumberOfAPIThreads <= 0)
{
_NumberOfAPIThreads = Constants.NUMBER_OF_HANDLER_THREADS;
}
}
catch
{
_NumberOfAPIThreads = Constants.NUMBER_OF_HANDLER_THREADS;
}
try
{
_APIHandlerThreadsSleep = int.Parse(reader.GetAttribute("HandlerThreadsSleep"));
if (_APIHandlerThreadsSleep <= 0)
{
_APIHandlerThreadsSleep = Constants.API_HANDLER_THREADS_SLEEP;
}
}
catch
{
_APIHandlerThreadsSleep = Constants.API_HANDLER_THREADS_SLEEP;
}
}
if (reader.Name.Equals("Debug"))
{
try
{
_DebugEnabled = Boolean.Parse(reader.GetAttribute("Enabled"));
}
catch
{
_DebugEnabled = false;
}
_DebugLevel = reader.GetAttribute("Level");
_DebugRetainUnit = reader.GetAttribute("RetainUnit");
_DebugRetainValue = reader.GetAttribute("RetainValue");
}
break;
}
}
reader.Close();
reader = null;
xmlDoc = null;
_encDec = null;
_LastOperationReturn = ApplicationTypes.ApplicationSettingsReturn.SUCCESS;
return(_LastOperationReturn);
}
catch (Exception ex)
{
_encDec = null;
Trace.TraceError("Exception:" + ex.Message + Environment.NewLine + "StackTrace:" + ex.StackTrace);
_LastOperationReturn = ApplicationTypes.ApplicationSettingsReturn.ERROR;
return(_LastOperationReturn);
}
}
private void InitializeXmlNamespaceManager(bool i_AddFeedSyncNamespace)
{
System.Diagnostics.Debug.Assert(m_XmlDocument != null);
System.Diagnostics.Debug.Assert(m_XmlNamespaceManager != null);
if (i_AddFeedSyncNamespace)
{
m_XmlDocument.DocumentElement.SetAttribute
(
"xmlns:" + Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_PREFIX,
Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_URI
);
}
#region Populate namespaces into XmlNamespaceManager instance
System.Xml.XmlReader XmlReader = new System.Xml.XmlNodeReader(m_XmlDocument);
while (XmlReader.Read())
{
XmlReader.MoveToFirstAttribute();
do
{
if (XmlReader.Name.StartsWith("xmlns:") || (XmlReader.Name == "xmlns"))
{
string NamespacePrefix = System.String.Empty;
string NamespaceValue = System.String.Empty;
if (XmlReader.Name.StartsWith("xmlns:"))
NamespacePrefix = XmlReader.Name.Substring(XmlReader.Name.IndexOf(':') + 1);
NamespaceValue = XmlReader.Value;
if (!System.String.IsNullOrEmpty(NamespaceValue))
m_XmlNamespaceManager.AddNamespace(NamespacePrefix, NamespaceValue);
}
}
while (XmlReader.MoveToNextAttribute());
}
XmlReader.Close();
#endregion
#region Get/set namespace prefix for subsequent xpath queries
foreach (System.Collections.Generic.KeyValuePair<string, string> KeyValuePair in m_XmlNamespaceManager.GetNamespacesInScope(System.Xml.XmlNamespaceScope.All))
{
if (KeyValuePair.Value == Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_URI)
{
if (KeyValuePair.Key == Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_PREFIX)
{
m_FeedSyncNamespacePrefix = Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_PREFIX;
continue;
}
// Check for default namespace
if (System.String.IsNullOrEmpty(KeyValuePair.Key))
{
// See if sse prefix used
if (!m_XmlNamespaceManager.HasNamespace(Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_PREFIX))
{
m_FeedSyncNamespacePrefix = Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_PREFIX;
}
else
{
// See if sse prefix is mapped to atom namespace uri
string NamespaceURI = m_XmlNamespaceManager.LookupNamespace(Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_PREFIX);
if (NamespaceURI == Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_URI)
m_FeedSyncNamespacePrefix = Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_PREFIX;
else
{
// Create a new prefix
m_FeedSyncNamespacePrefix = Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_PREFIX + System.Guid.NewGuid().ToString();
}
}
// Add namespace with mapped prefix
m_XmlNamespaceManager.AddNamespace
(
m_FeedSyncNamespacePrefix,
Microsoft.Samples.FeedSync.Constants.FEEDSYNC_XML_NAMESPACE_URI
);
}
if (System.String.IsNullOrEmpty(m_FeedSyncNamespacePrefix))
throw new System.Exception("Invalid FeedSync XML document!");
}
else if (KeyValuePair.Value == Microsoft.Samples.FeedSync.Constants.ATOM_XML_NAMESPACE_URI)
{
if (KeyValuePair.Key == Microsoft.Samples.FeedSync.Constants.ATOM_XML_NAMESPACE_PREFIX)
{
m_AtomNamespacePrefix = Microsoft.Samples.FeedSync.Constants.ATOM_XML_NAMESPACE_PREFIX;
continue;
}
// Check for default namespace
if (System.String.IsNullOrEmpty(KeyValuePair.Key))
{
// See if atom prefix used
if (!m_XmlNamespaceManager.HasNamespace(Microsoft.Samples.FeedSync.Constants.ATOM_XML_NAMESPACE_PREFIX))
{
m_AtomNamespacePrefix = Microsoft.Samples.FeedSync.Constants.ATOM_XML_NAMESPACE_PREFIX;
}
else
{
// See if atom prefix is mapped to atom namespace uri
string NamespaceURI = m_XmlNamespaceManager.LookupNamespace(Microsoft.Samples.FeedSync.Constants.ATOM_XML_NAMESPACE_PREFIX);
if (NamespaceURI == Microsoft.Samples.FeedSync.Constants.ATOM_XML_NAMESPACE_URI)
m_AtomNamespacePrefix = Microsoft.Samples.FeedSync.Constants.ATOM_XML_NAMESPACE_PREFIX;
else
{
// Create a new prefix
m_AtomNamespacePrefix = Microsoft.Samples.FeedSync.Constants.ATOM_XML_NAMESPACE_PREFIX + System.Guid.NewGuid().ToString();
}
}
// Add namespace with mapped prefix
m_XmlNamespaceManager.AddNamespace
(
m_AtomNamespacePrefix,
Microsoft.Samples.FeedSync.Constants.ATOM_XML_NAMESPACE_URI
);
}
if (System.String.IsNullOrEmpty(m_AtomNamespacePrefix))
throw new System.Exception("Invalid Atom XML document!");
}
}
#endregion
}
