// adds support ticket to database
protected void btnSubmit_Click(object sender, EventArgs e)
{
int ticketIdentity = SupportTicketDB.insertTicket(tbxTitle.Text, txtArea.InnerText, DateTime.Now, "Pending", ddlUrgency.SelectedValue, MemberDB.getMemberbyEmail(Session["user"].ToString()).MemberID);
string ticketID;
ticketID = Utility.convertIdentitytoPK("TIC", ticketIdentity);
MessageSupportTicketDB.insertMemberMessage(txtArea.InnerText, DateTime.Now, SupportTicketDB.getSupportTicketbyID(ticketID), MemberDB.getMemberbyEmail(Session["user"].ToString()).MemberID);
Response.Redirect("ViewSupportTicket.aspx?ticketID=" + ticketID);
}
protected void btnSubmit_Click(object sender, EventArgs e)
{
int ticketIdentity = SupportTicketDB.insertTicket(tbxTitle.Text, txtArea.InnerText, DateTime.Now, "Pending", ddlUrgency.SelectedValue, MemberDB.getMemberbyEmail(Session["user"].ToString()).MemberID);
string ticketID = "TIC";
for (int x = 0; x < 9 - ticketIdentity.ToString().Length; x++)
{
ticketID += "0";
}
ticketID += ticketIdentity.ToString();
MessageSupportTicketDB.insertMemberMessage(txtArea.InnerText, DateTime.Now, SupportTicketDB.getSupportTicketbyID(ticketID), MemberDB.getMemberbyEmail(Session["user"].ToString()).MemberID);
Response.Redirect("ViewSupportTicket.aspx?ticketID=" + ticketID);
}
// insert support ticket into database
protected void btnSubmit_Click(object sender, EventArgs e)
{
MessageSupportTicketDB.insertMemberMessage(txtMsg.InnerText, DateTime.Now, SupportTicketDB.getSupportTicketbyID(Request.QueryString["ticketID"]), MemberDB.getMemberbyEmail(Session["user"].ToString()).MemberID);
Response.Redirect(Request.RawUrl);
}