public ActionResult Edit(Ticket ticket, FormCollection formCollection)
{
if (!string.IsNullOrEmpty(formCollection["Comment"]))
{
ticket.Comments.Add(new TicketComment
{
Description = formCollection["Comment"],
CreatedById = OperatingUser.Id,
CreatedDateUtc = DateTime.UtcNow,
ModifiedById = OperatingUser.Id,
ModifiedDateUtc = DateTime.UtcNow,
CompanyId = OperatingUser.CompanyId,
TicketId = ticket.Id
});
}
var changes = new List <ChangeLog>();
_ticketService.Update(ticket, ref changes);
ticket = _ticketService.Details(ticket.Id);
var userIds = ticket.NotifyTo?.Split(',').ToList() ?? new List <string>();
userIds.Add(ticket.RequestorId);
userIds.Add(ticket.AssignedToId);
userIds.Add(ticket.CreatedById);
List <string> contributors = _userService.GetEmailsById(userIds.ToArray());
ticket.LinkToTicketDetails =
$"{Request.Url.Scheme}://{Request.Url.Host}:{Request.Url.Port}{Url.Action("Edit", "Ticket", new { id = ticket.Id })}";
string emailMessage = _ticketService.ComposeTicketEditEmail(ticket, changes);
_emailService.SendEmail(emailMessage, $"Ticket Updated: {ticket.Title}", contributors.Distinct().ToArray());
return(View(ticket));
}
