/// <summary>
/// 提交新工单
/// </summary>
/// <param name="t">工单信息</param>
/// <param name="tc">内容信息</param>
void ITicket.Publish(TTicket t, TTicketChat tc)
{
using (TransactionScope scope = new TransactionScope())
{
m_iTicket.Create(t);
m_iTicket.AddReply(t, new TTicketChat
{
TicketId = t.TicketId,
Content = tc.Content,
UserId = tc.UserId,
Annex = tc.Annex
});
scope.Complete();
}
}
public ActionResult <Result> Reply([FromBody] TTicketChat tc)
{
string user_id = Token.GetUserId(HttpContext.Request.Headers["Authorization"].ToString().Substring(7));
TUser user = userServer.Retrieve(new TUser()
{
UserId = user_id
});
TTicket t = ticketServer.Retrieve(new TTicket {
TicketId = tc.TicketId
});
if (t.UserId != user.UserId && user.Super == 0)
{
throw new ResultException("无权操作");
}
if (t == null)
{
throw new ResultException("工单不存在");
}
if (tc.Content == null || tc.Content == "")
{
throw new ResultException("工单内容为空");
}
if (t.UserId != user.UserId)
{
t.StatusId = 700002;//等待回复
}
ticketServer.AddReply(t, new TTicketChat
{
TicketId = t.TicketId,
Content = tc.Content,
Annex = tc.Annex,
UserId = user.UserId
});
return(new Result(200, "成功"));
}
