/// <summary> /// Create a reply to a ticket. /// /// c.f. https://developers.freshdesk.com/api/#reply_ticket /// </summary> /// /// <param name="ticketId"> /// The ticket to add the reply to. /// </param> /// /// <param name="request"> /// Defines the set of properties to set on the reply. /// </param> /// /// <param name="cancellationToken"></param> /// /// <returns>The full conversation entry</returns> public async Task <ConversationEntry> CreateReplyAsync( long ticketId, CreateReplyRequest request, CancellationToken cancellationToken = default) { if (request == null) { throw new ArgumentNullException(nameof(request), "Request must not be null"); } return(await _client .ApiOperationAsync <ConversationEntry>(HttpMethod.Post, $"/api/v2/tickets/{ticketId}/reply", request, cancellationToken) .ConfigureAwait(false)); }
/// <summary> /// Create Reply /// </summary> /// <param name="request">Request</param> public void CreateReply(CreateReplyRequest request) { Channel.CreateReply(request); }
/// <summary> /// Create Reply /// </summary> /// <param name="request">Request</param> public void CreateReply(CreateReplyRequest request) { _messenger.CreateReply(request.TopicId, request.Message, request.From, request.To, request.Attachments); }