protected void ucLogOn_LoggingOut(object sender, UcUserArgs e)
{
switch (e.UserRoleId)
{
case 1: // Admin
break;
case 2: // Agent
Int32 agentId = ProxyHelper.GetUserAgentId(e.UserId);
AgentPool agentPool = (AgentPool)Application["AgentPool"];
agentPool.UnRegisterAgent(agentId);
break;
case 3: // Manager
break;
case 5: // Supervisor
break;
default:
break;
}
}
protected void btnReset_Click(object sender, EventArgs e)
{
agentPool.UnRegisterAgent(agentId);
updateAgentStatus();
}