public QuickResponseCategoryHandler(string categoryName)
{
switch (categoryName)
{
case "Problemi di connessione":
category = QuickResponseCategory.ConnectionProblem;
break;
case "Servizio scaduto":
category = QuickResponseCategory.ExpiredService;
break;
case "Stampante non disponibile":
category = QuickResponseCategory.PrinterNotAvailable;
break;
case "Riavvio manuale del sistema":
category = QuickResponseCategory.RestartNeeded;
break;
default:
category = QuickResponseCategory.Undefined;
break;
}
}
//保存
private void OkToolStripButton_Click(object sender, EventArgs e)
{
if (domainToolStripComboBox.SelectedIndex > 0)
{
List <QuickResponseCategory> qcs = new List <QuickResponseCategory>();
foreach (TreeNode Node in setTalkTreeView.Nodes)
{
if (Node == null)
{
continue;
}
QuickResponseCategory qrc = new QuickResponseCategory();
qrc.Name = Node.Text;
if (Node.Nodes == null)
{
continue;
}
string[] Contents = new string[Node.Nodes.Count];
for (int i = 0; i < Node.Nodes.Count; i++)
{
if (Node.Nodes[i].Text == null)
{
continue;
}
Contents[i] = Node.Nodes[i].Text;
}
qrc.Responses = new List <string>(Contents);
qcs.Add(qrc);
}
Program.OperaterServiceAgent.SaveQuickResponseByDomainName(qcs, domainName);
}
}
/// <summary>
/// 跟据域名来获取快捷回复
/// </summary>
/// <param name="domainName"></param>
/// <returns></returns>
public static List <QuickResponseCategory> GetQuickResponseByDomainName(string domainName)
{
List <QuickResponse> li = DBProvider.GetQuickResponseByDomainName(domainName);
List <QuickResponseCategory> qrcli = new List <QuickResponseCategory>();
foreach (var item in li)
{
QuickResponseCategory qrc = new QuickResponseCategory();
qrc.AccountId = item.AccountId;
qrc.QuickId = item.QuickId;
qrc.Name = item.Submenu;
List <string> rli = new List <string>();
string[] ss = item.Node.Split('|');
foreach (var node in ss)
{
rli.Add(node);
}
qrc.Responses = rli;
qrcli.Add(qrc);
}
return(qrcli);
}
/// <summary>
/// 跟据公司查询快捷回复
/// </summary>
/// <param name="accountId"></param>
/// <returns></returns>
public static List <QuickResponseCategory> GetQuickResponse(string operatorId)
{
string accountId = OperatorService.GetOperatorById(operatorId).AccountId;
List <QuickResponse> li = DBProvider.GetQuickResponseByAccountId(accountId);
List <QuickResponseCategory> qrcli = new List <QuickResponseCategory>();
foreach (var item in li)
{
QuickResponseCategory qrc = new QuickResponseCategory();
qrc.QuickId = item.QuickId;
qrc.Name = item.Submenu;
List <string> rli = new List <string>();
string[] ss = item.Node.Split('|');
foreach (var node in ss)
{
rli.Add(node);
}
qrc.Responses = rli;
qrcli.Add(qrc);
}
return(qrcli);
}
