public HealthPlanCallQueueCriteriaEditModel SaveHealthPlanCallQueueCriteria(HealthPlanCallQueueCriteriaEditModel model, long orgRoleId, bool isCriteriaSameAsPervious)
{
var callQueue = _callQueueRepository.GetCallQueueByCategory(model.CallQueue);
model.CallQueueId = callQueue.Id;
model.IsCriteriaSameAsPervious = isCriteriaSameAsPervious;
if (model.CallQueue == HealthPlanCallQueueCategory.MailRound)
{
model.IsCriteriaSameAsPervious = true;
var healthPlanCallQueueCriterias = new List <HealthPlanCallQueueCriteria>();
HealthPlanCallQueueCriteria existingCriteria = model.Id > 0 ? _healthPlanCallQueueCriteriaRepository.GetById(model.Id) : null;
foreach (var campaign in model.CampaignDirectMailDates)
{
var criteria = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCallQueueCriteriaForMailRound(model, campaign.CampaignId, orgRoleId);
if (existingCriteria != null)
{
if (existingCriteria.CampaignId.HasValue && model.CampaignDirectMailDates.Any(x => x.CampaignId == existingCriteria.CampaignId.Value))
{
if (campaign.CampaignId == existingCriteria.CampaignId.Value)
{
criteria.Id = model.Id;
criteria.IsQueueGenerated = existingCriteria.IsQueueGenerated;
}
}
else
{
if (campaign.CampaignId == model.CampaignDirectMailDates.First().CampaignId)
{
criteria.Id = model.Id;
}
}
}
if (criteria.Id > 0)
{
var directmailActivities = _healthPlanCriteriaDirectMailRepository.GetByCriteriaId(criteria.Id);
if (directmailActivities.IsNullOrEmpty() && !campaign.DirectMailDateActivities.IsNullOrEmpty())
{
criteria.IsQueueGenerated = false;
model.IsCriteriaSameAsPervious = false;
}
else if (!directmailActivities.IsNullOrEmpty() && campaign.DirectMailDateActivities.IsNullOrEmpty())
{
criteria.IsQueueGenerated = false;
model.IsCriteriaSameAsPervious = false;
}
else if (!directmailActivities.IsNullOrEmpty() && !campaign.DirectMailDateActivities.IsNullOrEmpty())
{
if (directmailActivities.Count() != campaign.DirectMailDateActivities.Count())
{
criteria.IsQueueGenerated = false;
model.IsCriteriaSameAsPervious = false;
}
else
{
var activtyIdsInDB = directmailActivities.Select(x => x.CampaignActivityId);
var activityIdsInModel = campaign.DirectMailDateActivities.Select(x => x.ActivityId);
if (!(activtyIdsInDB.All(activityIdsInModel.Contains) && activityIdsInModel.All(activtyIdsInDB.Contains)))
{
criteria.IsQueueGenerated = false;
model.IsCriteriaSameAsPervious = false;
}
}
}
}
else
{
criteria.IsQueueGenerated = false;
model.IsCriteriaSameAsPervious = false;
}
criteria = _healthPlanCallQueueCriteriaRepository.Save(criteria);
if (!campaign.DirectMailDateActivities.IsNullOrEmpty())
{
var activityIds = campaign.DirectMailDateActivities.Select(x => x.ActivityId);
_healthPlanCriteriaDirectMailRepository.Save(activityIds, criteria.Id);
}
healthPlanCallQueueCriterias.Add(criteria);
}
if (!model.IsTeamAssignment)
{
foreach (var healthPlanCallQueueCriteria in healthPlanCallQueueCriterias)
{
SaveFileInfoForCsvUpload(model, healthPlanCallQueueCriteria);
}
if (!model.Assignments.IsNullOrEmpty())
{
var assignments = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCriteriaAssignmentForMailRound(model.Assignments, healthPlanCallQueueCriterias, orgRoleId);
_healthPlanCriteriaAssignmentRepository.Save(model.HealthPlanId, model.CallQueueId, model.Id, assignments);
}
}
else
{
if (!model.CallCenterTeamAssignments.IsNullOrEmpty())
{
var assignments = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCriteriaTeamAssignmentForMailRound(model.CallCenterTeamAssignments, healthPlanCallQueueCriterias, orgRoleId);
_healthPlanCriteriaTeamAssignmentRepository.Save(assignments);
}
}
}
else if (model.CallQueue == HealthPlanCallQueueCategory.LanguageBarrier)
{
var healthPlanCallQueueCriteria = _healthPlanCallQueueCriteriaRepository.GetQueueCriteriaForQueue(model.CallQueueId, model.HealthPlanId);
if (!model.IsTeamAssignment)
{
if (!model.Assignments.IsNullOrEmpty())
{
SaveFileInfoForCsvUpload(model, healthPlanCallQueueCriteria);
var assignments = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCriteriaAssignment(model.Assignments, healthPlanCallQueueCriteria.Id, orgRoleId);
_healthPlanCriteriaAssignmentRepository.Save(model.HealthPlanId, model.CallQueueId, model.Id, assignments);
}
}
else
{
if (!model.CallCenterTeamAssignments.IsNullOrEmpty())
{
var assignments = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCriteriaTeamAssignment(model.CallCenterTeamAssignments, healthPlanCallQueueCriteria, orgRoleId);
_healthPlanCriteriaTeamAssignmentRepository.Save(assignments);
}
}
}
else if (model.CallQueue == HealthPlanCallQueueCategory.AppointmentConfirmation)
{
var healthPlanCallQueueCriteria = model.Id > 0 ? _healthPlanCallQueueCriteriaRepository.GetById(model.Id) : _healthPlanCallQueueCriteriaRepository.GetQueueCriteriaForQueueByLanguage(model.CallQueue, model.HealthPlanId, model.LanguageId);
var organization = _organizationRepository.GetOrganizationbyId(model.HealthPlanId);
var language = model.LanguageId.HasValue ? _languageRepository.GetById(model.LanguageId.Value) : null;
model.CriteriaName = organization.Name + " Confirmation" + (language != null ? " for " + language.Name : "");
if (healthPlanCallQueueCriteria == null)
{
healthPlanCallQueueCriteria = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCallQueueCriteriaForConfirmation(model, orgRoleId);
healthPlanCallQueueCriteria = _healthPlanCallQueueCriteriaRepository.Save(healthPlanCallQueueCriteria);
}
else
{
/*if (healthPlanCallQueueCriteria.LanguageId != model.LanguageId)
* healthPlanCallQueueCriteria.IsQueueGenerated = false;*/
healthPlanCallQueueCriteria.LanguageId = model.LanguageId;
healthPlanCallQueueCriteria.CriteriaName = model.CriteriaName;
healthPlanCallQueueCriteria = _healthPlanCallQueueCriteriaRepository.Save(healthPlanCallQueueCriteria);
}
if (!model.IsTeamAssignment)
{
if (!model.Assignments.IsNullOrEmpty())
{
SaveFileInfoForCsvUpload(model, healthPlanCallQueueCriteria);
var assignments = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCriteriaAssignment(model.Assignments, healthPlanCallQueueCriteria.Id, orgRoleId);
_healthPlanCriteriaAssignmentRepository.Save(model.HealthPlanId, model.CallQueueId, model.Id, assignments);
}
}
else
{
if (!model.CallCenterTeamAssignments.IsNullOrEmpty())
{
var assignments = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCriteriaTeamAssignment(model.CallCenterTeamAssignments, healthPlanCallQueueCriteria, orgRoleId);
_healthPlanCriteriaTeamAssignmentRepository.Save(assignments);
}
}
}
else
{
HealthPlanCallQueueCriteria criteria = null;
if (!isCriteriaSameAsPervious)
{
if (model.CallQueue == HealthPlanCallQueueCategory.FillEventsHealthPlan)
{
criteria = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCallQueueCriteriaForFillEvent(model, orgRoleId);
}
#region not in use
//switch (model.CallQueue)
//{
// //case HealthPlanCallQueueCategory.CallRound:
// // criteria = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCallQueueCriteriaForCallRound(model, orgRoleId);
// // break;
// case HealthPlanCallQueueCategory.FillEventsHealthPlan:
// criteria = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCallQueueCriteriaForFillEvent(model, orgRoleId);
// break;
// //case HealthPlanCallQueueCategory.NoShows:
// // criteria = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCallQueueCriteriaForNoShow(model, orgRoleId);
// // break;
// //case HealthPlanCallQueueCategory.ZipRadius:
// // criteria = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCallQueueCriteriaForZipRadius(model, orgRoleId);
// // break;
//}
#endregion
_healthPlanCallQueueCriteriaRepository.MarkForDelete(model.Id, true);
criteria = _healthPlanCallQueueCriteriaRepository.Save(criteria);
model.Id = criteria.Id;
}
else if (model.Id > 0)
{
criteria = _healthPlanCallQueueCriteriaRepository.GetById(model.Id);
criteria.DataRecorderMetaData.DateModified = DateTime.Now;
criteria.DataRecorderMetaData.DataRecorderModifier = new OrganizationRoleUser(orgRoleId);
criteria.CriteriaName = model.CriteriaName;
criteria = _healthPlanCallQueueCriteriaRepository.Save(criteria);
}
if (!model.IsTeamAssignment)
{
SaveFileInfoForCsvUpload(model, criteria);
if (!model.Assignments.IsNullOrEmpty())
{
var assignments = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCriteriaAssignment(model.Assignments, model.Id, orgRoleId);
_healthPlanCriteriaAssignmentRepository.Save(model.HealthPlanId, model.CallQueueId, model.Id, assignments);
}
}
else
{
if (!model.CallCenterTeamAssignments.IsNullOrEmpty())
{
var assignments = _healthPlanCallQueueCriteriaEditModelFactory.GetHealthPlanCriteriaTeamAssignment(model.CallCenterTeamAssignments, criteria, orgRoleId);
_healthPlanCriteriaTeamAssignmentRepository.Save(assignments);
}
}
}
if (!model.IsTeamAssignment)
{
if (model.Assignments != null && model.Assignments.Any())
{
var list = new List <CallQueueAssignmentEditModel>();
foreach (var assignment in model.Assignments)
{
assignment.IsExistInOtherCriteria = false;
list.Add(assignment);
}
model.Assignments = list;
}
return(model);
}
else
{
model.IsTeamAssignment = true;
model.Assignments = null;
return(model);
}
}
public ActionResult Create(HealthPlanCallQueueCriteriaEditModel model)
{
try
{
if (!ModelState.IsValid)
{
return(View(model));
}
else
{
//if ((model.Assignments == null && model.CallCenterTeamAssignments == null)
// ||
// ((model.Assignments != null && !model.Assignments.Any()) && (model.CallCenterTeamAssignments != null && !model.CallCenterTeamAssignments.Any())))
//{
// model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Assignment must exist");
// return View(model);
//}
var healthPlanCriteria = _healthPlanCallQueueCriteriaRepository.GetCriteriaByHealthPlanCallQueue(model.HealthPlanId, model.CallQueue);
if (!string.IsNullOrWhiteSpace(model.CriteriaName))
{
model.CriteriaName = model.CriteriaName.Trim();
var criteriaNameList = _healthPlanCallQueueCriteriaRepository.GetAllHealthPlanCallQueueCriteriaNames();
if (criteriaNameList.Any(x => x.ToLower() == model.CriteriaName.ToLower()))
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Name already exists");
return(View(model));
}
}
if (model.CallQueue == HealthPlanCallQueueCategory.AppointmentConfirmation)
{
var healthPlanCallQueueCriteria = _healthPlanCallQueueCriteriaRepository.GetQueueCriteriaForQueueByLanguage(model.CallQueue, model.HealthPlanId, model.LanguageId);
if (healthPlanCallQueueCriteria != null)
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Criteria already exists for selected language.");
return(View(model));
}
}
bool isCriteriaExist = CheckHealthPlanCallQueueCriteriaAlreadyExists(model, healthPlanCriteria);
if (isCriteriaExist)
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Criteria for same healthplan and call queue exist");
return(View(model));
}
else
{
//if (model.Id > 0)
//{
// //check if user has changed mode of assignment (agent assignment or team assignment)
// var isTeamAssignmentOld =
// _healthPlanCriteriaTeamAssignmentRepository.GetTeamAssignments(model.Id).Any();
// var isAgentAssignmentOld =
// _healthPlanCriteriaAssignmentRepository.GetByCriteriaId(model.Id).Any();
// if (model.IsTeamAssignment && isAgentAssignmentOld) //delete old agent assignments
// {
// _healthPlanCriteriaAssignmentRepository.DeleteByCriteriaId(model.Id);
// }
// else if (!model.IsTeamAssignment && isTeamAssignmentOld) //delete old team assignments
// {
// _healthPlanCriteriaTeamAssignmentRepository.DeleteAssignmentsForCriteria(model.Id);
// }
//}
_healthPlanCallQueueCriteriaService.SaveHealthPlanCallQueueCriteria(model, _sessionContext.UserSession.CurrentOrganizationRole.OrganizationRoleUserId, false);
ModelState.Clear();
model.FeedbackMessage = FeedbackMessageModel.CreateSuccessMessage("Criteria for healthplan and call queue created successfully");
}
}
return(RedirectToAction("ManageCriteria"));
}
catch (Exception ex)
{
model.FeedbackMessage = FeedbackMessageModel.CreateFailureMessage("System Error:" + ex.Message);
return(View(model));
}
}