public void testTC_25_VerifyCreatingNewTicket(Dictionary <String, String> TestData)
{
//Login to Application";
Common.NavigateTo(driver, Util.EnvironmentSettings["Server"]);
Common.Login(driver, TestData["InternalUserName"], TestData["InternalPassword"]);
Dashboard.VerifyPage(driver);
//This step is to Click on Super Search and Select Users icon
Dashboard.ClickOnClosePopUp(driver);
Dashboard.ClickSuperSearchIcon(driver);
Dashboard.ClickAnIconInSuperSearch(driver, "users");
//This step is to Verify Super Search bar and Icon selected in Super Search
Dashboard.VerifySuperSearchBar(driver);
Dashboard.VerifySuperSearchSelectedFilterIsActive(driver, "users");
//This step is to Enter User in Super Search and Verify the result
string[] results = { "Name", "Email", "Client Name", "Client ID" };
Dashboard.EnterTextInSuperSearch(driver, TestData["User"]);
Dashboard.VerifySuperSearchLocationResults(driver, results);
Dashboard.SelectSearchResults(driver, "Client ID", "0");
//This step is to Select a Inventory and Click on New Ticket button
Dashboard.SelectFirstCheckBoxInSuperSearchInventoryTab(driver);
Dashboard.ClickNewTicketButtonInSuperSearchInventoryTab(driver);
//This step is to select New Ticket service, Topic and Click Create Ticket button
Dashboard.SelectNewTicketService(driver, "Repair Service");
Dashboard.SelectGivenTopic(driver, "Wireless Device Not Working");
Dashboard.ClickCreateTicketButton(driver);
//This step is to Enter details on Details page and Click Next button
HelpDesk.EnterTicketCreationDetails(driver);
HelpDesk.ClickNext(driver);
//This step is to Enter details on contact page and Click Next button
HelpDesk.EnterDetailsOnContactsPage(driver);
HelpDesk.ClickNext(driver);
//This step is to Click submit button on Review page
HelpDesk.ClickSubmitInReviewPage(driver);
string ticketID = HelpDesk.VerifyTicketIsCreated(driver);
}
